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Anmeldelser af The Lex NYC

3.5 out of 5
The Lex NYC
67 Lexington Avenue, New York, NY

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 522 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 288 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 90 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 54 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 46 af i alt 1000 anmeldelser" "

9,0/10

Rengøring

9,4/10

Service og personale

7,8/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Lucas

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i maj 2023
Svar fra Front Desk den 28. maj 2023
Thank you for your honest feedback, we appreciate you choosing the Lex. Hope to see you again soon!

8/10 Udmærket

birte

Synes godt om: Rengøring, værelsets komfort
Overnattede 4 nætter i april 2019
Svar fra The Lex Hotel den 11. maj 2019
Thank you for your rating

6/10 Okay

Michele

Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Bathroom outlet did not work. An outlet in room was fried/charred.
Overnattede 1 nat i maj 2024
Svar fra Management den 26. maj 2024
We appreciate reading your review and your helpful feedback following your recent stay. Thank you for taking the time to share your thoughts. We will take your comments seriously and focus on making a few improvements. Our team here hopes you will give us another chance in the future to wow you and provide the best stay possible. Best wishes to you in your travels!

8/10 Udmærket

benjamin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra Management den 17. maj 2024
Thank you for your rating. We look forward to seeing you stay with us again.

10/10 Fremragende

Robert

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Front Desk den 14. maj 2024
Thank you for taking the time to review us, we look forward to hosting you on your next visit to NYC.

10/10 Fremragende

Sara

Overnattede 1 nat i maj 2024
Svar fra Front desk den 28. maj 2024
Thank you so much! Please tell you friends, so they can come as well and enjoy the experience as well! The Best, The Lex

10/10 Fremragende

Sebastian

Overnattede 2 nætter i april 2024
Svar fra Management den 5. maj 2024
Thank you for your rating. We hope to host you again in the future.

10/10 Fremragende

Rhi

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great boutique hotel in NYC. Good value for the price and nice, modern rooms!
Overnattede 1 nat i februar 2024
Svar fra Front Desk den 4. maj 2024
Thank you so much! Please tell you friends, so they can come as well and enjoy the experience as well! The Best, The Lex

10/10 Fremragende

Dino

Overnattede 1 nat i april 2024
Svar fra Front Desk den 30. apr. 2024
Thank you for taking the time to review us, we look forward to hosting you on your next visit to NYC.

10/10 Fremragende

Sarah

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Front Desk den 30. apr. 2024
Thank you for taking the time to review us, we look forward to hosting you on your next visit to NYC.

6/10 Okay

Mario

Rejste med partner
Synes godt om: Rengøring, service og personale
Very well located / tres bien situé...noisy at night / bruillant la nuit
Overnattede 2 nætter i april 2024
Svar fra Front Desk den 25. apr. 2024
Thank you for sharing your helpful feedback about your stay and your level of comfort in the room. We appreciate hearing from you and will work to improve in the areas you mentioned. Best wishes to you in your future travels

10/10 Fremragende

Calvin

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Was clean, quiet and warm:)!
Overnattede 1 nat i april 2024
Svar fra Front Desk den 23. apr. 2024
Thank you very much for sharing your kind words and generous feedback with us following your recent stay. We truly appreciate your review. Best wishes!

8/10 Udmærket

John

Overnattede 1 nat i april 2024
Svar fra Front Desk den 23. apr. 2024
Thank you for taking the time to review us, we look forward to hosting you on your next visit to NYC.

8/10 Udmærket

SCHELLAERT

Overnattede 2 nætter i april 2024
Svar fra Front Desk den 11. maj 2024
Thank you so much. Your feedback is truly appreciated by our team at the Lex Hotel. Come back anytime and we look forward to providing you with helpful service once again.

10/10 Fremragende

PAOLA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Location, Staff, Room Size. All fantastic.
Overnattede 3 nætter i april 2024
Svar fra Front Desk den 20. apr. 2024
Thank you so much for your amazing review! We appreciate you choosing us and hope we can host you again soon.

4/10 Dårligt

Josefa, Reading

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The rooftop is cool, but it doesn’t seem to be kept up
Overnattede 1 nat i marts 2024
Svar fra Front Desk den 19. apr. 2024
We appreciate reading your review and your helpful feedback following your recent stay. Thank you for taking the time to share your thoughts. We will take your suggestions seriously and focus on making a few improvements. Our team here hopes you will give us another chance in the future to wow you and provide the best stay possible. Best wishes to you in your travels!

10/10 Fremragende

Marie Claude

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was sparely furnished but comfortable. The bathroom was nicely designed and well stocked. The view from the outdoor balcony on water tanks was an eyesore but fortunately I was only there for the night.
Overnattede 1 nat i april 2024
Svar fra Front Desk den 19. apr. 2024
Thank you! We take the time to put quality into our rooms, to make sure we bring you the best comfort while you visit us. Thank you for choosing The Lex Hotel and we hope to see you again.

10/10 Fremragende

Nicole

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location Beautiful rooms
Overnattede 1 nat i april 2024
Svar fra Front Desk den 18. apr. 2024
Yes! we appreciate your response! We work diligently to make sure that you feel at home and comfortable when visiting for a trip or otherwise, regardless how long you stay. Please come back again and tell your friends!

6/10 Okay

Penelope

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Dirty balcony and chair. Staff pleasant and rest of hotel clean. Limited breakfast with no comfy seating.
Overnattede 3 nætter i april 2024
Svar fra Front Desk den 18. apr. 2024
Thank you for sharing your honest feedback. We regret that we did not meet your expectations. Our team wishes you the best in your travels.

10/10 Fremragende

Amy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I booked a one night staycation and had a good experience! The room was very basic but comfortable. Nice bathroom with good water pressure. Service was also very pleasant! I’d say this hotel is a great value.
Overnattede 1 nat i april 2024
Svar fra Front Desk den 18. apr. 2024
Thank you for taking the time to review us, we appreciate your feedback. We are looking in ways of improving our overall experience and your comments will be taken into account. Looking forward to your next visit to NYC.

2/10 Forfærdeligt

Tara

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This is a 2 star hotel at best. The rooms are old, the sheets and towels stained, and I could hear every single word/toilet flush from the room next door. Then when checking out I get told tell they’re taking a service fee out of the deposit. I had paid up front, and have never seen this before. The manager then called me up to the front desk, pulled up the website and loudly in front of everyone in the lobby said “it’s right there on the website, how is that not obvious!” After two sleepless nights, I don’t want any man yelling in my face.
Overnattede 2 nætter i april 2024
Svar fra Management den 4. apr. 2024
Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize for any inconvenience you encountered during your visit. Your comments are invaluable to us as we continuously strive to improve our services.We regret that the condition of the rooms did not meet your expectations. We understand the importance of comfortable and well-maintained accommodations, and we apologize for any inconvenience it would of great help if you would informed us prior checkout. Rest assured, we will address any issues promptly to ensure a better experience for our future guests.Regarding the service fee deducted from your deposit, we apologize for any confusion. Expedia notes these fees aside from the room rates due to commission purposes, We will review our communication and procedures to ensure transparency and avoid any misunderstandings in the future.As for the incident with our manager, we apologize if their tone caused discomfort. We take guest feedback seriously, and we will address this matter internally to ensure respectful and courteous interactions with our guests.We value your feedback and hope you’ll consider giving us another chance in the future. Please feel free to reach out to our management team directly if you have any further concerns or if there’s anything else we can do to improve your experience.Thank you for choosing our hotel, and we hope to welcome you back under better circumstances.

10/10 Fremragende

Diana, New York

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Front Desk den 1. apr. 2024
Thank you for such an amazing review. We are very happy to learn that you enjoyed your stay. We look forward to hosting you again in the future.

10/10 Fremragende

Gloria

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
First time staying here and I will definitely be back! As a Hilton Diamond member I usually stay at Hilton hotels but thought I'd try this one for it's great rates and proximity to Penn Station and the East Village where I was attending an event. This cute hotel has everything you need with 2 bottles of water in the room, great bathroom, great walking distance to everywhere and the staff was so incredible. Super friendly, available to help get taxi or anything else you need. It's not the quietest place but you shouldn't go to NYC and expect quietness. Room clean, great bed, I had a city view and loved it.
Overnattede 2 nætter i marts 2024
Svar fra Front Desk den 26. mar. 2024
Thank you for sharing your helpful feedback about your stay and your level of comfort in the room. We take the time to put quality into our rooms, to make sure we bring you the best comfort while you visit us. Thank you for choosing The Lex Hotel and we hope to see you again.

10/10 Fremragende

CYNTHIA, Bear Creek

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Convenient location. Rooms need some routine maintenance.
Overnattede 1 nat i marts 2024
Svar fra Front Desk den 26. mar. 2024
Thank you for taking the time to review us, we appreciate your feedback. We are looking in ways of improving our overall experience and your comments will be taken into account. Looking forward to your next visit to NYC.

10/10 Fremragende

Graeme

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Great
Overnattede 3 nætter i marts 2024
Svar fra Front Desk den 18. mar. 2024
Thank you for such an amazing review. We are very happy to learn that you enjoyed your stay. We look forward to hosting you again in the future.

6/10 Okay

Rachel

Forretningsrejsende, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff. I could hear my neighbor sneeze and clear his throat but hey, they offer complimentary earplugs. Location was great for us and our last minute stay.
Overnattede 2 nætter i marts 2024
Svar fra Management den 5. mar. 2024
Thank you for your comments about our staff and for sharing your review. We have 4 different room types available for your next booking. Our team at the Lex Hotel hopes you will be back again soon.

8/10 Udmærket

Gretchen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Friendly helpful staff. Clean & quiet.
Overnattede 4 nætter i februar 2024
Svar fra Front Desk den 5. mar. 2024
Thank you for such an amazing review. We are very happy to learn that you enjoyed your stay. We look forward to hosting you again in the future.

10/10 Fremragende

Jeffery

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Staff is fantastic! Thank you!
Overnattede 1 nat i februar 2024
Svar fra Front Desk den 5. mar. 2024
Thank you for such an amazing review. We are very happy to learn that you enjoyed your stay. We look forward to hosting you again in the future.

10/10 Fremragende

Jana

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice spot very close to an NYU dorm. Clean, comfortable, and a great price for the area and what you get. They even had a little breakfast included.
Overnattede 1 nat i februar 2024
Svar fra Front Desk den 26. feb. 2024
Thank you for such an amazing review. We are very happy to learn that you enjoyed your stay. We look forward to hosting you again in the future.

10/10 Fremragende

Rebecca

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is the second time we've stayed at The Lex and we would definitely return. Amazing staff, great location, comfortable rooms.
Overnattede 3 nætter i februar 2024
Svar fra Front Desk den 26. feb. 2024
We appreciate the kind words; we work hard to make sure that everyone who visits The Lex Hotel is welcome and comfortable. We hope to see you soon!

10/10 Fremragende

Monica

Rejste med familie, Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Neat, clean & great location
Centrally located. Friendly staff. Clean rooms. Wish they had a fridge & microwave in the room but considering the space, it may not be possible. Overall a great place to stay for a short trip
Overnattede 2 nætter i februar 2024
Svar fra Front Desk den 26. feb. 2024
Yes! we appreciate your response! We work diligently to make sure that you feel at home and comfortable when visiting for a trip or otherwise, regardless how long you stay. Please come back again and tell your friends!

6/10 Okay

Ines

Synes godt om: Rengøring, service og personale
Overnattede 3 nætter i februar 2024
Svar fra Front Desk den 26. feb. 2024
Thank You for choosing The Lex

10/10 Fremragende

Jessica

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Affordable. Comfy. Amazing staff!
Overnattede 2 nætter i februar 2024
Svar fra Front Desk den 22. feb. 2024
Thank You for choosing The Lex Hotel! We work very hard to make sure that you have the best experience while you stay with us. We hope to host you again soon!

10/10 Fremragende

Kayla

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great place to stay!
Overnattede 2 nætter i februar 2024
Svar fra Front Desk den 22. feb. 2024
Thank You for choosing The Lex Hotel! We work very hard to make sure that you have the best experience while you stay with us. We hope to host you again soon!

10/10 Fremragende

Kyle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent staff, solid accommodation
Had a lovely time at The Lex. Staff is super helpful and pleasant. Room is plain but spacious enough. Pillows were thin but they brought us two extras. Bed… cheap mattress? Not very comfortable. Not unpleasant though. Room seemed clean. Did a bedbug check and found zero evidence of any, which I think we should all appreciate. I’d stay again for sure. Location was good, few blocks from the subway, a block from a decent market. I wouldn’t recommend the deli next door - expensive and expired products including dairy, so be careful.
Overnattede 4 nætter i februar 2024
Svar fra Front Desk den 22. feb. 2024
Thank you for taking the time to review us, we appreciate your feedback. We are looking in ways of improving our overall experience and your comments will be taken into account. Looking forward to your next visit to NYC.

10/10 Fremragende

Sharon

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Parking wasn’t too hard to find. Actually found right in front first night. Balcony view sucks but for fresh air, it works. Very clean. No microwave or fridge. Overall was a great stay.
Overnattede 2 nætter i februar 2024
Svar fra Management den 19. feb. 2024
We are so pleased to hear that you enjoyed your visit. Thank you for taking the time to share your thoughts and feedback. Come back and visit us again soon.

10/10 Fremragende

Jordan

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i februar 2024
Svar fra Management den 19. feb. 2024
Thank you for taking the time to review us. We look forward to having you stay with us again!

10/10 Fremragende

Franklin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2024
Svar fra Management den 19. feb. 2024
Thank you for your rating. We look forward to having you stay with us again!

10/10 Fremragende

Yalissy

Overnattede 3 nætter i februar 2024
Svar fra Front Desk den 26. mar. 2024
Thank you for such an amazing review. We are very happy to learn that you enjoyed your stay. We look forward to hosting you again in the future.

10/10 Fremragende

Maria

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice place
Overnattede 3 nætter i februar 2024
Svar fra Management den 14. feb. 2024
We are very happy to hear you enjoyed your stay. We look forward to having you stay with us again soon!

8/10 Udmærket

Royal

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was nice
Overnattede 2 nætter i februar 2024
Svar fra Management den 7. feb. 2024
Thank you very much for your kind words and feedback! We hope to welcome you back to the Lex again soon.

4/10 Dårligt

Verificeret rejsende

Synes ikke om: Service og personale, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra Management den 11. feb. 2024
Thank you for taking the time to review us, we look forward to hosting you on your next visit to NYC.

10/10 Fremragende

joanne

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A sweet boutique hotel
A sweet little boutique hotel. Quiet and peaceful. Front desk folks are lovely! The rooms are slightly run down but this place is so affordable that it can be forgiven.
Overnattede 4 nætter i februar 2024
Svar fra Management den 7. feb. 2024
We appreciate your helpful feedback about your stay. We love hearing from you and hope to welcome you back to the Lex again soon.

4/10 Dårligt

anthony

Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
Svar fra Management den 7. feb. 2024
Thank you for sharing your honest feedback. We do regret that our hotel fell a bit below your expectations. Our staff wishes you all the best in your future travels.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Front Desk den 2. feb. 2024
Thank you for your amazing feedback! We appreciate your business and hope to see you again soon.

10/10 Fremragende

Adam

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Front Desk den 2. feb. 2024
Thank you for your amazing feedback, we appreciate you choosing us. We hope to host you again soon!

10/10 Fremragende

Kathleen

Overnattede 1 nat i januar 2024
Svar fra Management den 31. jan. 2024
Thank you for your amazing feedback, we hope we can host you again soon!

8/10 Udmærket

Rahsaan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The place was nice. Just wish I could screen mirror on the tv
Overnattede 1 nat i januar 2024
Svar fra Management den 31. jan. 2024
Thank you for the feedback and helpful suggestions. We are happy to hear you enjoyed your visit. Come back and stay with us again soon.

10/10 Fremragende

Beckett

Synes godt om: Rengøring
Overnattede 1 nat i januar 2024
Svar fra Management den 31. jan. 2024
Thank you very much for your review! We wish to see you again in the future!

8/10 Udmærket

Ganna

Rejste med familie
Synes godt om: Rengøring, service og personale
Very walkable
Overnattede 1 nat i december 2023
Svar fra Front Desk den 26. jan. 2024
Thank you for taking the time to review us, we are looking forward to seeing you on your next visit to NYC.