Overnatningsstedets indgangsparti

Anmeldelser af Park Central Hotel New York

4 out of 5
Park Central Hotel New York
870 7th Ave, New York, NY

Anmeldelser

7,8

Godt

Bedømmelse på 10 − Fremragende. 1026 af i alt 2798 anmeldelser" "
Bedømmelse på 8 − Udmærket. 855 af i alt 2798 anmeldelser" "
Bedømmelse på 6 − Okay. 478 af i alt 2798 anmeldelser" "
Bedømmelse på 4 − Dårligt. 260 af i alt 2798 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 179 af i alt 2798 anmeldelser" "

8,4/10

Rengøring

8,2/10

Service og personale

7,2/10

Faciliteter

7,4/10

Overnatningsstedets tilstand og faciliteter

7,6/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

Stig

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i januar 2024
Svar fra Customer Service den 2. feb. 2024
We appreciate the feedback.We're disappointed to hear you were dissatisfied with your recent stay. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.

8/10 Udmærket

Anne Louise

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i november 2023
Svar fra Customer Service den 6. dec. 2023
We appreciate you sharing this positive rating, Anne!The comfort of our guests is important to us so we can't wait to see you back again at Park Central Hotel New York. We want to share an even more enjoyable experience with you next time.

10/10 Fremragende

Bo Roerbaek

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Tæt på subway. Gå afstand til Times sq og Central Park
Overnattede 3 nætter i oktober 2023
Svar fra Customer Service den 19. okt. 2023
Bo, tak for denne dejlige anmeldelse! Vi er glade for at læse, at Park Central Hotel New Yorks beliggenhed var ideel for dig, tæt på store attraktioner såsom Times Square og Central Park, samt bekvem metroforbindelse. Vi ser frem til at byde dig velkommen tilbage til vores centralt beliggende etablissement ved dit næste besøg.

10/10 Fremragende

Stig

Overnattede 3 nætter i august 2023
Svar fra Customer Service den 2. sep. 2023
Stig, it's great to hear that you had a positive experience at Park Central Hotel New York. We value your feedback and look forward to welcoming you back in the near future. Thanks for taking the time to rate us.

10/10 Fremragende

Rene, København V.

Overnattede 7 nætter i oktober 2022

10/10 Fremragende

Martin

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Rengøring
Fantastisk placering! Hotellet ligger rigtigt godt, hvis man skal på Broadway, Central Park og Midtown. Subway lige udenfor så det er fantastisk let at bevæge sig rundt
Overnattede 5 nætter i juli 2022
Svar fra Park Central Hotel New York Team den 23. jul. 2022
Hi Martin, Thanks for the feedback.

10/10 Fremragende

Anne Louise

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Absolutely fabulous stay, good value for moneY!
Through and through a fabulous stay. Spacious, clean, silent rooms with fabulous beds and good size bathroom. Impeccable service and cleaning. Staff, from doorman, to receptionist to cleaning lady, an absolute joy to serviced by. They all went the extra mile to give us a great stay! Thank you!
Overnattede 3 nætter i november 2021
Svar fra Q den 9. dec. 2021
Thank you sooooo much!

6/10 Okay

Pallle

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super central beliggenhed; men nedslidt
Hotellets største aktiver er den gode beliggenhed od de store værelser. Altid enorm ventetid på elevatorerne.Bar og restarant lukket og begrænset service. Receptionsområdet er meget slidt
Overnattede 5 nætter i november 2021
Svar fra Q den 30. nov. 2021
We value your feedback!

6/10 Okay

Noor

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring
Rooms were not clean. Remnant hair from previous stays were found in the shower. Only two elevators for the whole hotels
Overnattede 3 nætter i maj 2024

6/10 Okay

Anne

Rejste i en gruppe
Synes ikke om: Rengøring
Aus dem ersten Zimmer dass uns zugeteilt wurde sind wir wieder ausgezogen. Der Mülleimer war nicht geleert, Flecken auf den Polstern, es stand noch eine halb volle Flasche Wasser. Das Zimmer an sich war auch sehr in die Jahre gekommen. Das Bad Mega klein. In dem anderen Zimmer war es etwas besser, also Bad größer und sauberer. Aber um dahin zu kommen wartet man ewig auf den Aufzug. Für 800 Zimmer nur 1 funktionierender Aufzug… geht gar nicht. Man hat uns dann den Service Aufzug angeboten damit es schneller geht aber ging es selten. Wirklich schade.
Overnattede 8 nætter i maj 2024

10/10 Fremragende

Mihaela

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I always stay to this hotel every time I come to Ny. For me it is the best price for quality, location and staff
Overnattede 1 nat i maj 2024

10/10 Fremragende

Gilberto, Rio De janeiro

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was excellent but one elevator was out of service anda the hotel sold out. We had to use the stairs many times
Overnattede 7 nætter i maj 2024

10/10 Fremragende

Deanna

Rejste med familie
Synes godt om: Rengøring, faciliteter
Location Location Location Great everything
Overnattede 4 nætter i april 2024
Svar fra Customer Service den 23. maj 2024
Deanna, thank you for sharing your positive feedback about Park Central Hotel New York! We're thrilled that you enjoyed its prime location and had a great experience overall. We look forward to welcoming you back soon!

4/10 Dårligt

Sanaz

Rejste med familie, Rejste i en gruppe
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
This is our second time staying at this hotel, we stayed here at the same time last year for Columbia graduation. Last year they had one working elevator for the whole hotel and they still have the same issue again this year. However, Nowhere on their website or on Expedia did it state that the elevator is still under construction? If we would’ve known, we would not have stayed here. They charge a Daily resort fee But they provide no amenities; No water and no coffee in the rooms. There is no breakfast or anything else to be charged a resort fee for! The hotel is rundown; our bathroom door was broken and wood was peeling, the carpet was dirty, the mattress was old and sinking and very uncomfortable. It was a very noisy hotel, but that’s to be expected in older hotels in NYC. This place is motel quality at best and definitely not worth what you’re paying for . We will never stay here again.
Overnattede 5 nætter i maj 2024
Svar fra Customer Service den 22. maj 2024
Sanaz, thank you for sharing your feedback. It's concerning to hear about the issues you encountered during your stay. Elevator functionality is essential for guest convenience, and alternative accommodations or notifications should be explored if this persists. The experience with amenities and room conditions you described is not reflective of the standards aimed for. Your comments will be evaluated to explore improvements. Should you reconsider, efforts to enhance your experience will be prioritized.

6/10 Okay

Andres

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
good location if you are looking to stay near times square. The hotel is a little outdated.
Overnattede 5 nætter i maj 2024
Svar fra Customer Service den 22. maj 2024
Andres, we're pleased to hear that you appreciated our convenient location near Times Square. We continuously work to improve our facilities and will take your feedback into account. Thank you for sharing your experience.

8/10 Udmærket

Margarita

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Solo sirve un elevador…. Y aunque se usa el de servicio…. No de ja de ser complicado!!
Overnattede 7 nætter i maj 2024
Svar fra Customer Service den 22. maj 2024
Margarita, gracias por tu reseña. Nos alegra que se haya hospedado con nosotros en Park Central Hotel New York. Entendemos los inconvenientes causados por la situación del ascensor y agradecemos su paciencia. Nuestro equipo se esfuerza continuamente por mejorar las experiencias de nuestros huéspedes y sus comentarios son valiosos para ayudarnos a lograrlo. Esperamos recibirlo nuevamente en el futuro.

6/10 Okay

Deepti

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter
Lack of elevators was not convenient . The air conditioner in the room was not working . We spoke to the front desk but nothing was done
Overnattede 3 nætter i maj 2024
Svar fra Customer Service den 22. maj 2024
Deepti, thank you for sharing your feedback with us. We acknowledge your concerns regarding the convenience of elevator availability and the functionality of the air conditioner. Addressing guest concerns promptly is very important to us, and we will certainly look into what occurred during your stay. Your insights are valuable and will be used to enhance our guest experience.

8/10 Udmærket

Kelly

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The late night jazz music at the bar was a delight!
Overnattede 4 nætter i maj 2024
Svar fra Customer Service den 22. maj 2024
Kelly, thank you for sharing your experience. The team at Park Central Hotel New York is glad you enjoyed the late night jazz music at the bar. We look forward to welcoming you back to enjoy more delightful moments.

8/10 Udmærket

Yinan

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter
elevator was not working properly. Had to wait really long times
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 21. maj 2024
Yinan, thank you for bringing this to our attention. We're sorry you experienced a delay with the elevators. Your feedback is valuable and helps us improve. We hope to provide a better experience for you in the future at Park Central Hotel New York. We appreciate your understanding and patience.

8/10 Udmærket

Jacqueline

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property centrally located, close to Central Park, shopping and subway. Staff were friendly and helpful. Hotel is older but has received and continues to receive upgrades
Overnattede 6 nætter i maj 2024
Svar fra Customer Service den 21. maj 2024
Jacqueline, thank you for sharing your positive experience at Park Central Hotel New York. It is great to hear that you appreciated our central location and the convenience of being close to Central Park, shopping, and the subway. Our team members are delighted to know that they were friendly and helpful during your stay. We continually work on upgrading the property, and your feedback encourages us to keep improving. We're looking forward to welcoming you back soon!

8/10 Udmærket

Hathalee, Somerville

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i maj 2024
Svar fra Customer Service den 22. maj 2024
Hathalee, thank you for your positive rating. Park Central Hotel New York strives to provide a comfortable and enjoyable stay for all guests. We hope you had a pleasant experience and look forward to welcoming you back in the future.

2/10 Forfærdeligt

ERIC KAY

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room I had when you take a shower you are standing in water not draining down also only one elevator working at the time with all those people traveling. Won’t stay there again
Overnattede 3 nætter i maj 2024
Svar fra Customer Service den 20. maj 2024
Eric, thank you for your feedback. It is disappointing to hear about the issues you encountered with your shower and the elevator. The team at the hotel is dedicated to maintaining a high standard of comfort and service for all guests. They appreciate your comments and will use them to improve the experience for future visitors.

8/10 Udmærket

Michelle

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Caroline, at tge front, was pleasant & helpful. The room was clean & confortable. Subway was very close & was super close to Central Park. Parking was not convenient & 2 city blocks away from Property. No ballet but the men out front were nice & directed the traffic pretty good. The elevators were getting repaired but the ambiance if the hotel was really nice.
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 20. maj 2024
Michelle, thank you for sharing your experience with Park Central Hotel New York. It’s great to hear that Caroline provided you with excellent service and that you enjoyed the comfortable room and convenient location. Although parking was not entirely convenient, we are glad our team members were able to assist effectively. We appreciate your understanding regarding the elevator maintenance and positive remarks about the hotel ambiance. We’re looking forward to welcoming you back soon!

4/10 Dårligt

vincent

Rejste med familie
Synes ikke om: Faciliteter
1. Short staff. 2. Staff for luggage openly ask for tips. 3. One Elevator broke down for 2-3 days. 4. Staff not courteous.
Overnattede 6 nætter i maj 2024
Svar fra Customer Service den 20. maj 2024
Vincent, thank you for sharing your feedback. The team is committed to providing excellent service, and it is regrettable you did not experience this during your stay. The team will review your comments about the service quality and work to ensure improvements are made. Your experience with the elevator and interactions with team members will be investigated further to prevent future occurrences. Thank you for bringing these issues to our attention.

6/10 Okay

Ajit

Rejste med familie og småbørn
Most of the elevators not working No views from rooms
Overnattede 3 nætter i maj 2024
Svar fra Customer Service den 20. maj 2024
Ajit, thank you for sharing your feedback. It's unfortunate that you experienced issues with the elevators and room views during your stay. Your comments are valued and will help us improve for the future. Safe travels ahead.

2/10 Forfærdeligt

daniel del

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 19. maj 2024
We appreciate you taking the time to share your feedback, Daniel.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.

2/10 Forfærdeligt

KWANG TAG, Irvine

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
I chose this hotel because it is close to central park and other building But I was deeply disappointed about 4 points. 1) no mini bar There is no refrigerator in the room and no complementary water So I should call housekeeping to take the refrigerator. 2) Hard to connect front desk I cannot find the button to front desk in the phone. I should ask concierge or housekeeping to connect front desk. And it needs also more than 2 minutes to connect them 3)only 1 elevator now for several level One of 2 elevators are now construction for upgrade, so everytime i use it, i should wait about 5min. 4) destination fee about 90usd After 1night, i saw the document for destination fee with 90usd. I never heard this fee. I complained the front desk but they told me it was normal I couldn’t understand it It is my 1st time to complain the hotel during 20yrs more than hundreds experience. I will not stay again here
Overnattede 2 nætter i maj 2024
Svar fra Customer Service den 18. maj 2024
Kwang, thank you for sharing your experience. We're glad that our proximity to Central Park was a convenient aspect of your stay.Regarding your concerns, our team is always available to assist with room amenities like refrigerators. We understand the importance of easy access to the front desk and regret any inconvenience you encountered in trying to reach them.Elevator maintenance can be challenging, and we appreciate your patience as we work to upgrade our facilities. The destination fee, as mentioned by our team, is a standard charge for various amenities and services.We hope you consider giving us another opportunity in the future.

10/10 Fremragende

Lakshmi, Troy

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i maj 2024
Svar fra Customer Service den 19. maj 2024
Thank you for the great rating, Lakshmi!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Park Central Hotel New York! We hope you plan on staying with us again soon!We're looking forward to your next visit!

4/10 Dårligt

Lucas

Hotel in poor repair, hidden fees
Overnattede 4 nætter i maj 2024
Svar fra Customer Service den 17. maj 2024
Lucas, it is concerning to hear about your experience. The team makes every effort to maintain the property and ensure transparency regarding any fees. Your feedback is essential for us to improve.

10/10 Fremragende

Leigh Gillian

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fabulous place to stay! I highly recommend it!
Overnattede 3 nætter i maj 2024
Svar fra Customer Service den 17. maj 2024
Leigh, thank you for the wonderful review! The team at Park Central Hotel New York is thrilled to hear you enjoyed your stay. We truly appreciate your recommendation and look forward to welcoming you back soon!

4/10 Dårligt

Ricardo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i maj 2024
Svar fra Customer Service den 17. maj 2024
Ricardo, thank you for your feedback. Park Central Hotel New York strives to provide a comfortable and smoke-free environment for all guests. We appreciate your understanding and acknowledge the smoking policy in place. Should you have any further comments or experiences you'd like to share, please feel free to reach out directly.

4/10 Dårligt

Derek, Miami

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Property is under renovation. Elevators very limited. Long waits. No room service. Average at best.
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 15. maj 2024
Derek, we appreciate your feedback. We're sorry to hear that the renovations caused inconvenience during your stay and understand that long wait times can be frustrating. We also acknowledge that your stay was not enhanced by room service. All these points are critical for us to improve your future experience with us. We hope to have the opportunity to better serve you in the future.

10/10 Fremragende

Chrsitian

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel clean great staff. The best thing location. You can get to hotel by subway from jfk, and uou can easily get anywhere in the city.
Overnattede 4 nætter i maj 2024
Svar fra Customer Service den 14. maj 2024
Christian, it's wonderful to hear that you appreciated the cleanliness and excellent team members at Park Central Hotel New York. It seems that our prime location immensely added to your pleasant experience. We strive to make transportation accessible for all our guests. We hope to welcome you back again, making every subsequent stay as noteworthy as the last.

6/10 Okay

Paul

Rejste med partner
Synes godt om: Service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Only 1 elevator car working. AC doesn't work. They provided a stand fan. Bathroom door handle falling off - trapped in bathroom
Overnattede 4 nætter i maj 2024
Svar fra Customer Service den 13. maj 2024
Paul, we appreciate your valuable feedback. While we constantly strive to facilitate both comfort and convenience, it appears that we missed the mark during your stay. We regret the issues you encountered, particularly with the elevator, air conditioning system, and bathroom door handle. Our team has been notified to look into the concerns raised. Should you give us another opportunity, we promise an improved experience. We look forward to welcoming you back.

6/10 Okay

Clare

Elevator terrible. Otherwise the hotel is fine. You must fix this problem!
Overnattede 3 nætter i maj 2024
Svar fra Customer Service den 14. maj 2024
Clare, we regret to hear about your experience with our elevation system. Rest assured, we appreciate this feedback and our team is working to make necessary improvements. It's good to know you found the rest of your stay satisfactory. We hope you'll stay with us again at Park Central Hotel New York for an enhanced experience, and we appreciate your understanding.

6/10 Okay

Maria Victoria

Rejste med familie
Synes godt om: Rengøring
lo mejor: esta super cerca del central park, de cualquier subte o bus para ir a cualquier lado. lo peor: no tiene frigobar ni cafetera la habitacion y no es lo suficientemente grande para un hotel de tan bonito como este.
Overnattede 2 nætter i maj 2024
Svar fra Customer Service den 10. maj 2024
María, parece que apreciaste la conveniente ubicación del Park Central Hotel New York cerca de Central Park. Lamentamos escuchar sus inquietudes sobre las instalaciones y el tamaño de la habitación. Nuestro objetivo es crear un ambiente cómodo y relajante para todos nuestros huéspedes, por lo que sus comentarios son importantes. Tenga la seguridad de que lo consideraremos para mejorar la experiencia de nuestros huéspedes en el futuro. Esperamos tener la oportunidad de darle la bienvenida nuevamente una vez más en el futuro.

10/10 Fremragende

Amado

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great price in a great location (other than the city taxes, those are the same as total hotel price in other locations! Eek!). The elevator situation is unfortunate, but we managed to work around it with planning.
Overnattede 7 nætter i april 2024
Svar fra Customer Service den 8. maj 2024
Amado, we're delighted to hear that you found our prices and location to your liking. We understand your comments about the elevators and appreciate your patience and adaptability. It's our utmost priority at Park Central Hotel New York to ensure every aspect of your stay is smooth and enjoyable. We do hope to have the chance to welcome you back in the future.

8/10 Udmærket

Keyla

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra Customer Service den 8. maj 2024
Keyla, thank you for your positive rating on Expedia! It appears you didn't leave any specific feedback, but we're pleased that your stay at Park Central Hotel New York was favorable. We're always striving for the best guest experience, so if you have any comments or suggestions for improvements in the future, we appreciate your input. We hope to see you again soon!

2/10 Forfærdeligt

Lianne, Boca Raton

Rejste med familie
Synes ikke om: Faciliteter
the elevator system is a mess. no dining, no bar, no fridge in the room and no room service. don't do it find something else. google reviews and make sure about the amenities.my mistake won't do it again
Overnattede 2 nætter i april 2024
Svar fra Customer Service den 7. maj 2024
Lianne, we regret to hear about your experience. We understand that the elevator system may not have met your expectations and acknowledge your notes on certain amenities. Our hotel continually evaluates its facilities and services based on valuable feedback like yours. Looking forward, we hope to have a chance to serve you better in the future.

8/10 Udmærket

Harold

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Close to central park and time Square and subway. Great location for everything
Overnattede 4 nætter i april 2024
Svar fra Customer Service den 6. maj 2024
Harold, thank you for choosing Park Central Hotel New York for your stay. It's fantastic to hear our location provided you easy access to a series of attractions including Central Park, Time Square and the subway. We hope to warmly welcome you back in the future for another enjoyable stay.

8/10 Udmærket

David, Bellaire

Rejste med familie
Synes godt om: Rengøring, service og personale
The biggest issue I had with the hotels that only one elevator was working the whole time we were there otherwise location was good
Overnattede 4 nætter i april 2024

10/10 Fremragende

Swetlana

Synes godt om: Rengøring, service og personale
Overnattede 6 nætter i april 2024
Svar fra Customer Service den 4. maj 2024
Swetlana, it's great to hear that you had a positive experience at Park Central Hotel New York. We're committed to providing our guests with the best services possible, and your constructive feedback inspires us to strive even harder. We look forward to welcoming you back for another enjoyable stay.

10/10 Fremragende

Beso

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place and great hotel
Overnattede 9 nætter i april 2024
Svar fra Customer Service den 3. maj 2024
Beso, it's wonderful to know that Park Central Hotel New York was able to meet your expectations. Our team takes great pride in ensuring a pleasant stay for our guests. We hope to see you again on your next adventure in New York!

8/10 Udmærket

John

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i april 2024
Svar fra Customer Service den 4. maj 2024
John, we appreciate you taking the time to rate your experience at Park Central Hotel New York. We're glad to learn you had an overall positive stay. Our teams are dedicated to ensuring each guest's visit is a memorable one. We hope to welcome you back in the future!

8/10 Udmærket

Massimiliano

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Molto comoda centralissima Camera buona
Overnattede 7 nætter i april 2024
Svar fra Customer Service den 2. maj 2024
Massimiliano, è un piacere apprendere che hai apprezzato la strategica posizione centrale del Park Central Hotel New York. Il tuo feedback sulla qualità delle nostre camere è significativo. Accogliamo con favore il tuo impegno nei confronti della nostra politica sul fumo, che migliora l'esperienza dei nostri ospiti. Speriamo che l'opportunità di servirti di nuovo presto.

8/10 Udmærket

Mary

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
No coffee in room....no restaurant in hotel.
Overnattede 3 nætter i april 2024
Svar fra Customer Service den 2. maj 2024
Mary, we appreciate your feedback. We understand that the absence of an in-room coffee maker and onsite restaurant could elevate your comfort, and we will certainly take note of this for future enhancements. Despite this, we hope that you found other aspects of your stay at Park Central Hotel New York enjoyable. Thank you, and we look forward to welcoming you back.

8/10 Udmærket

Phillipa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i april 2024
Svar fra Customer Service den 3. maj 2024
Phillipa, it's gratifying to know that your stay at Park Central Hotel New York met your expectations largely. We sincerely appreciate your positive rating and look forward to the opportunity to welcome you back in the future.

6/10 Okay

Cynthia Elizabeth

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter
The room was a nice size, but it was always stuffy. The AC worked the first day and after that it was really low and it wasn’t cold. We had to open the window for some freshness and the window would only open a bit. I always felt hot, but the lobby was always super cold. Only 2 out of the 4 elevators were working so it was always a long wait. Overall it was okay, but I don’t know if I would stay there again.
Overnattede 5 nætter i april 2024
Svar fra Customer Service den 1. maj 2024
Cynthia, it's regrettable to hear about your experience. We are genuinely committed to keeping our spaces, including the guest rooms and the lobby, as comfortable as possible. The inconsistency you mentioned regarding temperature control is noted for our attention. The matter of elevator availability is absolutely a point we will address. While your stay was deemed satisfactory, we'll work harder to elevate that to exceptional for all our guests. We hope for the opportunity to provide you with a superior experience should you choose to stay with us in the future.

8/10 Udmærket

shizuko

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra Customer Service den 2. maj 2024
Shizuko, thank you for rating the Park Central Hotel New York. We appreciate your feedback and look forward to hosting you again.

8/10 Udmærket

Fiona

Synes godt om: Rengøring
Overnattede 3 nætter i april 2024
Svar fra Customer Service den 30. apr. 2024
Fiona, thank you for choosing Park Central Hotel New York and taking the time to rate us. We are delighted you had a positive stay. Ensuring a commendable stay for all our guests is our utmost priority, and we hope to welcome you back soon.