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Anmeldelser af Night Hotel by SB at Times Square

2.5 out of 5
Night Hotel by SB at Times Square
132 West 45th Street, New York, NY

Anmeldelser

7,6

Godt

Bedømmelse på 10 − Fremragende. 304 af i alt 998 anmeldelser" "
Bedømmelse på 8 − Udmærket. 374 af i alt 998 anmeldelser" "
Bedømmelse på 6 − Okay. 169 af i alt 998 anmeldelser" "
Bedømmelse på 4 − Dårligt. 86 af i alt 998 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 65 af i alt 998 anmeldelser" "

8,2/10

Rengøring

8,2/10

Service og personale

6,6/10

Faciliteter

7,4/10

Overnatningsstedets tilstand og faciliteter

Anmeldelser

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i maj 2019
Svar fra NTD den 22. maj 2019
Thank you for your feedback.

6/10 Okay

Michael

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Meget jævnt, absolut ingen anbefaling
Hotelværelset er meget lille og aircondition larmer vildt meget. Vi skiftede værelse på grund af kan fra aircondition, men det hjalp ikke. Hele hotellet er meget mørkt, og vi fik ikke dagslys ind af vinduet på nogen af de værelser vi boede på. Enten var det vindue mod en skakt eller også var det vindue mod en generator.

4/10 Dårligt

Ole, LA

Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
No hot water . . . . near TimesSquare
No hot water for shower . . . . not even in next room . . . but close to Times Square. Room is very very small, don't bring too much luggage here.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale
Skønt ophold med skyhøje madpriser og bygninger.
Jeg vil da rigtig gerne vende tilbage til New York ,det er vildt farverigt .

2/10 Forfærdeligt

Verificeret rejsende

Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The tv, radio and a lamp didn't work when we arrived.

6/10 Okay

Ana, Madrid

Rejste med familie
Synes godt om: Service og personale, faciliteter
Lo mejor es la ubicación, está literalmente a 1 minuto de Times Square, desde las ventanas de las habitaciones se puede apreciar el destello de las luces. Buena zona, con movimiento constante de gente a cualquier hora. Las habitaciones son bastante mas pequeñas de lo que parece en las fotos, la primera habitación estaba en la segunda planta y se escuchaba bastante el ruido de la calle; nos cambiamos de habitación ya que una tubería del wc se estropeó. La segunda habitación exactamente igual pero en la curta planta, sin problemas de ruido de la calle y todo perfecto.
Overnattede 7 nætter i november 2019
Svar fra Javier Perrinó den 20. apr. 2020
Muchas gracias Ana por dedicar unos minutos a valorar su estancia. Nos alegra que disfrutara su estancia en nuestro establecimiento y esperamos atenderla de nuevo. Saludos,

10/10 Fremragende

Verificeret rejsende

Overnattede 1 nat i marts 2020
Svar fra ntd den 21. mar. 2020
Thank you for your feedback.

6/10 Okay

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
It's proximity to Time Square and the members only feel.
Overnattede 4 nætter i marts 2020
Svar fra ntd den 17. mar. 2020
Thank you for your feedback.

4/10 Dårligt

Angelina

Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i marts 2020
Svar fra ntd den 17. mar. 2020
Thank you for your feedback.

2/10 Forfærdeligt

Verificeret rejsende

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i marts 2020
Svar fra ntd den 17. mar. 2020
Thank you for your feedback.

8/10 Udmærket

LuisHerrera, Venezuela

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Lo unico que podria ctiticar es que es muy obscuro aunque es el estilo del hotel. Muy bien ubicado, solo 100mts de TimeSquare
Overnattede 4 nætter i maj 2019
Svar fra NTD den 11. mar. 2020
Thank you for feedback.

4/10 Dårligt

Verificeret rejsende

Overnattede 3 nætter i februar 2020
Svar fra ntd den 11. mar. 2020
Thank you for your feedback.

6/10 Okay

Emma, London

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Excellent location. Rooms are on the small size with little storage. Check in and out was quick. Staff were polite but not very friendly and everything always seemed like an effort for them.
Overnattede 4 nætter i februar 2020
Svar fra NSO den 2. mar. 2020
Thank you for your feedback.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i februar 2020
Svar fra Manager den 2. mar. 2020
Thank you for staying with us and we look forward to welcome you back in the future!

10/10 Fremragende

Verificeret rejsende

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved this hotel! It was so clean and the staff were nice and helpful. I’d definitely recommend a friend and come back soon. The ladies in the front desk were so sweet and helpful and really made my day that they let me and my one year old daughter check in early since we had our luggage and wanted to travel the city. Nick helped us a lot by taking our bags and holding them for us and showing us the city and where to go. I appreciate all the staff here who were so helpful and nice. Loved it !
Overnattede 2 nætter i februar 2020
Svar fra NSO den 2. mar. 2020
Thank you for your feedback.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i februar 2020
Svar fra NSO den 2. mar. 2020
Thank you for your feedback.

8/10 Udmærket

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I liked the decor and bed frame. The bathroom could use some updating but other than that it was a nice stay.
Overnattede 1 nat i februar 2020
Svar fra NSO den 2. mar. 2020
Thank you for your feedback.

10/10 Fremragende

Richard

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2020
Svar fra NSO den 2. mar. 2020
Thank you for your feedback.

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Rooms were actually bigger than a regular NYC hotel room, comfy and clean. Staff was very friendly,
Overnattede 1 nat i februar 2020
Svar fra NSO den 2. mar. 2020
Thank you for your feedback.

10/10 Fremragende

Verificeret rejsende

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This place is half block of the Times Square. The staff were friendly and helpful. The room was clean and cute. The bed was really comfortable. We enjoyed our stay there.
Overnattede 3 nætter i februar 2020
Svar fra NSO den 2. mar. 2020
Thank you for your feedback.

8/10 Udmærket

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Thermostat inaccessible. Room cold
Overnattede 1 nat i februar 2020
Svar fra NSO den 2. mar. 2020
Thank you for your feedback.

4/10 Dårligt

Howard, Philadelphia, PA

Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Used to be a great hotel. Either it really hit the skids or they just have me the worst room they had.
Overnattede 1 nat i februar 2020
Svar fra NSO den 2. mar. 2020
Thank you for your feedback.

10/10 Fremragende

Sierra, Springfield MA

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Lobby was pretty, and the restaurant attached was great
Overnattede 1 nat i februar 2020
Svar fra NSO den 2. mar. 2020
Thank you for your feedback.

4/10 Dårligt

Susan

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Sad stay
Really disappointed, from unwelcoming desk staff to disrepair and low quality of room, dirty sheets and pillowcases, scuffed walls broken refrigerator/mini bar, broken shelf in bathroom, midd sad matched toiletries, really uncomfortable stay sadly was happy to leave and will never return. Only plus was location, close to theaters
Overnattede 2 nætter i februar 2020
Svar fra NSO den 2. mar. 2020
Thank you for your feedback.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location in the heart of Times Square, convenenient with tons of bars, restaraunts and theatres close by.
Overnattede 1 nat i februar 2020
Svar fra Manager den 19. feb. 2020
Many thanks for taking the time to share your experience at Night Theater District. We are elated to hear that the location was of a great convenience to you and led to many adventures through the bustling city of New York. We hope to see you soon!

4/10 Dårligt

Natalie, New York, NY

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
older hotel painted black to hide it. Cheesy leather headboards tiny tiny room. Paid for a king room and was put into a double bed with a view of a staircase. Called to complain and The manager had someone come give us new keys. So they did rectify. I will say the king room was a tad better but still felt dirty. I usually love boutique hotels but this one had no charm AT ALL.
Overnattede 1 nat i februar 2020
Svar fra Manager den 19. feb. 2020
Thank you for taking the time to provide feedback on your most recent stay. We at Night Hotel strive to ensure 100% satisfaction for every guest and it is disappointing to know we missed the mark. Updates are being made to the rooms to enhance comfort and condition.

6/10 Okay

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale
The rooms are way smaller than what they look like
Overnattede 1 nat i februar 2020
Svar fra NTD den 16. feb. 2020
We're sorry you were unhappy. Thanks for letting us know.

6/10 Okay

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter
No me gusto que no haya cafe y agus caliente las 24 hs. Hace mucho frio y cuando llegas te da ganas de calentarte con un cafe o un te. Solo ponen a la mañana y hasta las 10 am
Overnattede 3 nætter i februar 2020
Svar fra Manager den 14. feb. 2020
Gracias por tomarse el tiempo para brindar comentarios sobre su estadía más reciente. Agradecemos sus comentarios. Gracias por ser nuestro invitado.!

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Stylish Decor, comfortable settings and Excellent location
Overnattede 5 nætter i februar 2020
Svar fra Manager den 14. feb. 2020
Many thanks for taking the time to provide feedback on your recent stay at Night Theater District. We are elated to learn that you had a pleasant and comfortable stay. We do hope that if you find yourself visiting New York in the near future, you will not forget us at Night.

10/10 Fremragende

saul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great experience
Very centrally located, we went to see two shows and the theatre was walking distance, hotel was very comfortable and great staff.
Overnattede 2 nætter i februar 2020
Svar fra Manager den 10. feb. 2020
Many thanks for taking the time to provide feedback on your recent stay at Night Theater District. We are elated to learn that you had a pleasant and comfortable stay. We do hope that if you find yourself visiting New York in the near future, you will not forget us at Night.

8/10 Udmærket

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The size of the toom was good, I really liked the double shower.
Overnattede 2 nætter i januar 2020
Svar fra Manager den 7. feb. 2020
Many thanks for taking the time to provide feedback on your recent stay at Night Theater District. We do hope that if you find yourself visiting New York in the near future, you will not forget us at Night

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice place, very clean with a central location. Friendly staff.
Overnattede 7 nætter i januar 2020
Svar fra Manager den 7. feb. 2020
We are delighted that our hotel provided a prime location for your lodging accommodations. Whether you spent the day out in the bustling city or stayed in our uniquely styled rooms we hope you had a memorable and exciting stay. We hope to welcome you back soon!

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale
Overnattede 7 nætter i januar 2020
Svar fra Manager den 6. feb. 2020
Thank you for being our guest. We hope to welcome you back soon!

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2020
Svar fra Manager den 5. feb. 2020
Thank you for staying with us. Hope to see you again soon!

4/10 Dårligt

Sarah, Houston, TX

Rejste med familie
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Very small, claustrophobic hotel with no amenities even though you pay a daily resort fee. Would not stay here again.
Overnattede 2 nætter i januar 2020
Svar fra Manager den 5. feb. 2020
Thank you for taking the time for providing feedback on your most recent stay. We would like to apologize that your recent stay was not up to your satisfaction. We at Night aim to make every guest experience comfortable and enjoyable. We will sure to utilize your constructive feedback to craft improved stays for future guests.

8/10 Udmærket

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The shower took 5 minutes to warm up and the drain was very slow so we were standing in water. Everything else was great.
Overnattede 1 nat i februar 2020
Svar fra Manager den 5. feb. 2020
Many thanks for taking the time to review your recent stay with us. We hope that our great location led to many adventures in the “Big Apple”. Hope to see you soon!

2/10 Forfærdeligt

Verificeret rejsende

Rejste med partner, Forretningsrejsende
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The property felt like we were staying inside of a coffin, which I understand the theme is “night “ but it felt stuffy like you were inside of a coffin. All of the electronics seem to have issues, the TV wasn’t working, there wasn’t a microwave or any kind of facility to reheat food of any sort, there was no gym, was really just a huge miss
Overnattede 3 nætter i januar 2020
Svar fra Manager den 5. feb. 2020
First and foremost, we want to thank you for your review and your informative feedback. We are disappointed to learn that we were unable to provide you with you with a stay on par with your standards. Our rooms incorporate a certain design to emulate the theme of the hotel which sadly was not up to your taste. Thank you for being our guest!

6/10 Okay

Verificeret rejsende

Overnattede 3 nætter i januar 2020
Svar fra Manager den 5. feb. 2020
Thank you for staying with us. Hope to welcome you back soon.

4/10 Dårligt

Jillian, Denver

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The location was great and there was easy access to everything.
Overnattede 3 nætter i januar 2020
Svar fra Manager den 30. jan. 2020
We appreciate your feedback and we're pleased you appreciated our prime location.

8/10 Udmærket

Verificeret rejsende

Overnattede 3 nætter i januar 2020
Svar fra Manager den 30. jan. 2020
Thank you for staying with us! we hope to see you back soon.

10/10 Fremragende

Paola, Puerto Rico

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We love the location. In the room the closet was very dark but everything else was perfect.
Overnattede 4 nætter i januar 2020
Svar fra Manager den 30. jan. 2020
Thank you for the 5-star rating, Paola! It's great your time at Night Hotel was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience. Have a fantastic day!

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Mejora ubicación imposible para visitar nuevas York, habitación limpia y de tamaño perfecto.
Overnattede 6 nætter i januar 2020
Svar fra Manager den 30. jan. 2020
Gracias por la calificación increíble! Nos preocupamos profundamente por la felicidad y la satisfacción de nuestros huéspedes. ¡Estamos ansiosos por volver a verte pronto para otra experiencia excepcional en NIght Hotel! ¡Tener un día precioso!

6/10 Okay

BJB

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
I wouldn't rate this a 4 star hotel. I was alone so the room size, albeit small, wasn't a huge issue for me. However, the room needs to be updated. Stained toilet, distorted cabnitry and the carpet didnt "feel" clean. I also slept with my luggage on the bed because I read other reviews regarding bugs. It's so dark in the rooms and the carpet is dark as well so no telling what may have been crawling around. They also didnt have updated features such as charging adapters to plug your devices into. The staff was friendly and helpful so that helped boost my rating. I stayed for 1 night so all in all these issues weren't a huge problem but I definitely won't be back nor would I consider staying for multiple nights.
Overnattede 1 nat i januar 2020
Svar fra Manager den 30. jan. 2020
We appreciate your feedback, BJB. We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.

2/10 Forfærdeligt

Verificeret rejsende

Forretningsrejsende
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Lights are entirely too low in the Rooms you can barely see , don’t stay on the city view side of the hotel it is extremely old due to the trash trucks coming every second to pick o trash could not sleep for hours
Overnattede 2 nætter i januar 2020
Svar fra Manager den 30. jan. 2020
We appreciate the feedback. It's disheartening that we couldn't exceed your expectations and offer you the most positive experience possible. We apologize for the issues you experienced in regards to your accommodations.We care deeply about the satisfaction of our guests so we do hope you give us another opportunity to improve your opinion of us.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
It was a very pleasant stay
Overnattede 1 nat i januar 2020
Svar fra Manager den 30. jan. 2020
Thank you for the 10 out of 10 rating! We're thrilled to see how much you enjoyed staying at Night Hotel. We look forward to hosting​ you again in the near future! Thank you again for sharing. Have a terrific day!

10/10 Fremragende

Bryant, Puerto Rico

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Muy centrico de Time Square, Bryant Park y Rockefeller.
Overnattede 3 nætter i januar 2020
Svar fra Manager den 30. jan. 2020
Gracias por la calificación increíble! Nos preocupamos profundamente por la felicidad y la satisfacción de nuestros huéspedes. ¡Estamos ansiosos por volver a verte pronto para otra experiencia excepcional en NIght Hotel! ¡Tener un día precioso!

2/10 Forfærdeligt

Anita, Chicago

Forretningsrejsende
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The decore and atmosphere were extremely uncomfortable.
Overnattede 1 nat i januar 2020
Svar fra Manager den 30. jan. 2020
We appreciate your feedback. We're disappointed your stay with us was less than ideal. We care about the comfort of our guests so it's unfortunate we didn't meet your expectations.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2020
Svar fra Manager den 30. jan. 2020
Thank you for staying with us. We hope to welcome you back in the future.

6/10 Okay

Verificeret rejsende

Synes godt om: Service og personale, faciliteter
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2020
Svar fra Manager den 30. jan. 2020
We appreciate the feedback.

4/10 Dårligt

Verificeret rejsende

Rejste med partner
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
All the rooms have no view. Very small rooms. Rooms need updating. Carpets are dirty. Rooms had dingy smell
Overnattede 3 nætter i januar 2020
Svar fra Manager den 30. jan. 2020
Thank you for taking the time to share your feedback. We were disappointed to learn that the condition of our hotel did not meet your expectations. Please be assured that this is not the standard that we aspire to and we will share your concerns with the appropriate members of our team moving forward. We hope you allow us the chance to share a more positive experience with you soon.