Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 693 af i alt 1332 anmeldelser" "
10 - Fremragende
693
Bedømmelse på 8 − Udmærket. 300 af i alt 1332 anmeldelser" "
8 - Udmærket
300
Bedømmelse på 6 − Okay. 156 af i alt 1332 anmeldelser" "
6 - Okay
156
Bedømmelse på 4 − Dårligt. 92 af i alt 1332 anmeldelser" "
4 - Dårligt
92
Bedømmelse på 2 − Forfærdeligt. 91 af i alt 1332 anmeldelser" "
2 - Forfærdeligt
91
8,8/10
Rengøring
8,4/10
Service og personale
8,0/10
Faciliteter
8,2/10
Overnatningsstedets tilstand og faciliteter
8,2/10
Miljøvenligt
Anmeldelser
4/10 Dårligt
Verificeret rejsende
Rejste med familie
24. okt. 2023
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Verificeret rejsende
Overnattede 2 nætter i oktober 2023
Svar fra Customer Service den 25. okt. 2023
Greetings, it is regrettable to know that your stay fell short of ideals. We always aim to provide stellar guest experiences and apologize if we missed the mark this time. Nevertheless, thank you for choosing us and we hope to have another opportunity to serve you better next time.
8/10 Udmærket
Henrik
Rejste med familie
9. apr. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
God beliggenhed
Henrik
Overnattede 5 nætter i april 2023
Svar fra Customer Service den 11. apr. 2023
Thank you for the 8/10 rating, Henrik!It's pleasing to know we've left you with a great impression. We can't wait to see you again soon so we can share an even better experience with you at Hilton New York Times Square. Thank you again for sharing!
4/10 Dårligt
Jose, Seffner
Rejste med familie
26. maj 2024
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I’ll be providing my review based on what’s available to be rated. Starting with the rooms; as a Hilton Hotel the room was mediocre and basic although we opted in for deluxe. The toilet seat was loose, the beds were ok, the view was supposed to be of Times Square and well by foto you can barely see anything to Times Square. The a/c unit was louder than the tv at its loudest point and you can hear every time someone flushed the toiled. Elevators also opened incredibly slow.
On service; this hotel doesn’t have a grand entrance that makes you say “wow I’m staying at a Hilton” the people in the front looked like they had been working long hours and tired. We were not greeted at all. We had to figure out which way to go. Arriving at the lobby no real direction either. You have to pass thru the middle of whoever is standing in line to then fall into the waiting line. Terrible set up! Ok great you give a credit to be used at the bar but there’s gratuity included which automatically put you over your credit and those serving could care less if they get to you or greet you in a welcoming manner or much less suggest anything to drink. Why because well their tips are secured.
Jose
Overnattede 4 nætter i marts 2024
6/10 Okay
Brenda, Duvall
Rejste med familie
25. maj 2024
Synes godt om: Rengøring, service og personale
Property will be great when remodeling is complete. Staff was very nice and location was great as well
Brenda
Overnattede 6 nætter i maj 2024
2/10 Forfærdeligt
Marilou
Rejste med familie
25. maj 2024
Super rip off.
We were given $35.00 comp , use or lose.
Breakfast : $49.99/ person 7.50 gratuity 4.50 tax=$62.00-comp $35 = $27.00 for one person.
COMP IS ONLY $35 per room.
If you don’t want to have breakfast, you can use it for their Market .
3-4 items = $35.00
It took 4 attempts just to get coffee pods refill and yet nobody came.
Staff seemed irritated while doing there job.
Marilou
Overnattede 5 nætter i maj 2024
Svar fra Customer Service den 25. maj 2024
Marilou, thank you for sharing your feedback. We regret that there were elements of your stay that did not meet expectations. It's concerning to hear about your experience with the dining charges and the service you encountered. Our goal is to provide an exceptional experience for all guests, and we are continuously working to improve. We appreciate your input and will take it into consideration.
6/10 Okay
Jerrald
24. maj 2024
Synes godt om: Rengøring
Synes ikke om: Service og personale
Staff at the front desk are not friendly. Not customer focused at all.
Rooms are fine.
Construction created poor access to hotel.
Location is great.
Jerrald
Overnattede 2 nætter i maj 2024
Svar fra Customer Service den 25. maj 2024
Jerrald, thank you for sharing your feedback. It's great to hear that you found the location to be excellent and the rooms satisfactory. Your comments regarding the front desk and access to the hotel are noted. We continually strive to enhance our guest experience and value your input.
10/10 Fremragende
Vijay
24. maj 2024
Synes godt om: Rengøring
Vijay
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 26. maj 2024
Vijay, thank you for your rating! The team at Hilton New York Times Square is delighted to hear you enjoyed your stay. We're looking forward to welcoming you back soon.
8/10 Udmærket
Abraham
Rejste med partner
21. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Neatness
Abraham
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 22. maj 2024
Abraham, thank you for your positive feedback about Hilton New York Times Square. Your kind words about the neatness of our property are appreciated. We're delighted you had a pleasant stay and hope to welcome you back soon!
6/10 Okay
monica
21. maj 2024
Synes godt om: Overnatningsstedets tilstand og faciliteter
The views really great from the window but like times square you have to like actually walk to it
monica
Overnattede 3 nætter i maj 2024
Svar fra Customer Service den 22. maj 2024
Monica, thank you for choosing our hotel for your stay. We're glad you enjoyed the impressive views from your room. We appreciate your feedback regarding the walk to Times Square and hope it didn't detract too much from your visit. Please let us know if there's anything else we can do for you in the future.
6/10 Okay
Lawrence
Rejste med partner
20. maj 2024
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Entrance we had to use was horrible and unsafe. Had only two elevators up to temp lobby level. Limited to no food service. property charges a $40 / day urban charge we had to spend daily but no restaurant or bar open. Had to use to buy junk at a cart near front desk. Hilton can do better. Room was ok except for bathroom ceiling was peeling off. Again Hilton should do better. Wish I was informed about all this when I reserved property but was not until I checked in.
Lawrence
Overnattede 3 nætter i maj 2024
Svar fra Customer Service den 21. maj 2024
Lawrence, thank you for your detailed feedback. We regret that the entrance and elevator situation, as well as the limited food service, did not meet your expectations. Your comments about the urban charge and conditions in the bathroom have been noted. We appreciate your input, which enables us to improve the experiences for our future guests.
8/10 Udmærket
KARLA MARGARITA
Rejste med familie
20. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was good
KARLA MARGARITA
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 20. maj 2024
Karla, thank you for sharing your experience at Hilton New York Times Square. We're delighted you had a good stay. We're looking forward to welcoming you back soon!
6/10 Okay
Janelle
20. maj 2024
Janelle
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 21. maj 2024
Janelle, thank you for sharing your feedback. Your insights are valuable, and we hope to have the chance to provide you with an even better experience in the future. If there are specific aspects you'd like us to address, please let us know.
4/10 Dårligt
Shelley
Rejste med familie
18. maj 2024
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The lobby and restaurant are being remodeled. There’s nowhere to eat. It’s loud. Unfriendly staff.
Shelley
Overnattede 6 nætter i maj 2024
Svar fra Customer Service den 19. maj 2024
Shelley, thank you for taking the time to share your experience. The situation with our ongoing renovations is temporary, and we appreciate your understanding during this period. We're sorry to hear that your interactions with our team members did not meet your expectations. Your feedback is valuable and will help us make improvements.
10/10 Fremragende
Rasheen
Rejste med partner
17. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Enjoyed my stay and will be back for sure.
Rasheen
Overnattede 1 nat i januar 2024
Svar fra Customer Service den 20. maj 2024
Rasheen,Thank you for your feedback! The Hilton New York Times Square is delighted you had an enjoyable stay. We're looking forward to welcoming you back soon.
10/10 Fremragende
Charryse
Rejste i en gruppe
17. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hilton Time Square gave everything I was looking for in a hotel in NYC. I plan on staying again once the renovations are completed.
Charryse
Overnattede 2 nætter i maj 2024
Svar fra Customer Service den 17. maj 2024
Charryse, thank you for your excellent review. Hilton New York Times Square is delighted to have met your expectations. We're eagerly anticipating welcoming you back once our renovations are complete.
10/10 Fremragende
MEREDITH, Lincolnville
Rejste med familie
17. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great room, great location for broadway shows.
MEREDITH
Overnattede 4 nætter i februar 2024
Svar fra Customer Service den 17. maj 2024
Meredith, thank you for your positive feedback! The team at Hilton New York Times Square is delighted to hear that you enjoyed the room and found the location convenient for Broadway shows. We're looking forward to welcoming you back for another great stay.
8/10 Udmærket
Raul
13. maj 2024
Synes godt om: Rengøring, service og personale
Raul
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 14. maj 2024
Raul, it's wonderful to see your high rating for the Hilton New York Times Square! We're thrilled you had a good experience and we hope to have the opportunity to serve you again in the future.
6/10 Okay
Nicole, unity
Rejste med partner
12. maj 2024
Pot/weed smell everywhere. Room/bathroom cleanliness could be better, buttons didnt work in one elevator. Concierge service were friendly. No notice about the 42nd entrance being closed until we walked there and a note was on the door to say we had to go to 41st street.
Nicole
Overnattede 2 nætter i maj 2024
Svar fra Customer Service den 13. maj 2024
Nicole, your feedback is appreciated and essential in our effort to continually refine our service. We're sorry to hear about the unpleasant scent you noted and the inconvenience you experienced with elevator access. Additionally, we apologise for any aspect of cleaning that did not meet your standard. We're glad to hear, however, that our colleagues from the concierge service were able to make a positive impression. In the future, we're committed to ensuring better communication about any changes that might affect our guests’ accessibility. We hope to welcome you back under improved circumstances.
10/10 Fremragende
Bao chau
12. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
👍
Bao chau
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 13. maj 2024
Bao, thank you for showing your satisfaction with your stay at Hilton New York Times Square. It's wonderful to see such a positive response. We hope for the opportunity to serve you again in the future.
2/10 Forfærdeligt
Natalie
Rejste med familie
11. maj 2024
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The tub had backed up water, the curtains were torn, and the blanket on the bed had cigarette burns on them. When the front desk was informed, all they did was bring one new blanket. I expected better from not just a Hilton brand but also one in times square.
Natalie
Overnattede 2 nætter i januar 2024
Svar fra Customer Service den 12. maj 2024
Natalie, we appreciate your feedback about your recent stay. We regret to hear about the issues you encountered with your room condition and the insufficient resolution from our team. Please be assured that high standards are integral to our brand, and your experience does not reflect the service we strive to offer. We'll be using your feedback to make improvements. We hope we'll have another chance to provide you with a superior stay in the future.
10/10 Fremragende
Kelly
5. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Kelly
Overnattede 2 nætter i maj 2024
Svar fra Customer Service den 7. maj 2024
Kelly, it's a delight to learn about your perfect rating for Hilton New York Times Square. It indicates you had a great stay, and our team at the hotel sincerely appreciates that. We're pleased to have provided a memorable experience worth a top-tier rating. We anticipate your next visit, eager to exceed your expectations once again.
2/10 Forfærdeligt
William
5. maj 2024
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
William
Overnattede 8 nætter i april 2024
Svar fra Customer Service den 7. maj 2024
William, we are truly sorry to hear about your recent rating. We remain committed to improving the experiences of our guests and your feedback is essential in this process. We would greatly appreciate any specific comments you could share regarding your stay. Please feel free to get in touch directly, providing us with an opportunity to understand your concerns better. We hope to have the chance to redeem ourselves in your eyes during a future stay.
6/10 Okay
Cecy
Rejste med partner
5. maj 2024
Synes ikke om: Overnatningsstedets tilstand og faciliteter
El personal se portó hostil, estaban haciendo trabajos constantemente y las instalaciones limitadas
Cecy
Overnattede 4 nætter i april 2024
Svar fra Customer Service den 6. maj 2024
Cecy, lamentamos saber de tu experiencia. Los problemas con la hospitalidad y las interrupciones operativas ciertamente no son indicativos de nuestros estándares de servicio habituales. Tenga la seguridad de que hemos tomado nota de sus comentarios y los pasaremos a los equipos pertinentes para su revisión. Apreciamos su paciencia y comprensión.
8/10 Udmærket
Maria vreneli
4. maj 2024
Staff is alright but they won’t let you check in exactly 4pm . Room was ok but it’s dusty .
Maria vreneli
Overnattede 1 nat i april 2024
Svar fra Customer Service den 4. maj 2024
Maria, we appreciate your comments about your recent stay at Hilton New York Times Square. Our team members strive to provide timely check-in experiences, and it's disappointing to hear about your wait time. Noted is your feedback regarding the room condition; maintaining a clean and comfortable environment is a top priority for us. We'll ensure that focus is placed on these aspects. We look forward to offering you a more seamless stay next time.
6/10 Okay
SIYUAN
3. maj 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
SIYUAN
Overnattede 3 nætter i april 2024
Svar fra Customer Service den 5. maj 2024
We appreciate you taking the time to share your feedback, Siyuan.We regret that your experience with us was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon.
8/10 Udmærket
dora
Rejste med familie
2. maj 2024
Synes godt om: Faciliteter
Good location and nice and confortable room
dora
Overnattede 3 nætter i april 2024
Svar fra Customer Service den 3. maj 2024
Dora, it's wonderful to hear that you found our location at Hilton New York Times Square to be convenient and the room to your liking. We pride ourselves on providing comfortable and pleasing accommodations. We appreciate your feedback and look forward to your next visit.
10/10 Fremragende
Khuzama
2. maj 2024
Khuzama
Overnattede 2 nætter i april 2024
Svar fra Customer Service den 23. maj 2024
Khuzama, the team at Hilton New York Times Square is thrilled you had a wonderful stay. We hope to welcome you back for another memorable visit soon!
6/10 Okay
Yerania L Santell
Rejste med partner
30. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter
Requiere mantenimiento y modernización
Yerania L Santell
Overnattede 1 nat i april 2024
Svar fra Customer Service den 30. apr. 2024
Yerania L Santell, gracias por compartir su experiencia. Lamentamos que haya encontrado aspectos de nuestro hotel que necesitaran atención y actualizaciones. Su opinión es valiosa para nosotros y nos ayuda a mejorar. Esperamos tener otra oportunidad de brindarle una mejor experiencia en el futuro.
6/10 Okay
Dandan
Rejste med partner
29. apr. 2024
Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
This hotel is located in Time square, great location, in middle of everything. However the hotel is going through renovation, only one elevator is working. There restaurent is not partically working. The entry of the hotel is terrible, if you are not looking closely, you will pass it by.
Dandan
Overnattede 4 nætter i april 2024
Svar fra Customer Service den 30. apr. 2024
Dandan, it's commendable that you recognized our prime location in the heart of the city. We appreciate the patience you exhibited during times of renovation as we continually seek to enhance our guest experience. It is regrettable to hear that you had difficulty locating the entrance and were inconvenienced by the limited availability of our elevator and restaurant facilities. Thank you for taking the time to share your feedback. It will be used as a reference in our continuous improvement efforts.
10/10 Fremragende
Safiullah, HAMILTON
Rejste med partner
29. apr. 2024
Synes godt om: Rengøring, faciliteter
I liked how it was in Times Square. I did not like how they were doing renovations. Elevator was down a couple days, which caused lineups and delay.
Safiullah
Overnattede 7 nætter i april 2024
Svar fra Customer Service den 29. apr. 2024
Safiullah, it's wonderful to know you appreciated the Hilton New York Times Square's prime location. We understand that the renovations could have impacted your stay, and it's a regretful situation when routine improvements result in inconvenience. We appreciate your patience with the elevator issue and hope to welcome you back soon, where you can benefit from these enhancements.
2/10 Forfærdeligt
Maulik
Forretningsrejsende
26. apr. 2024
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Hotel lobby and Common areas are under construction but that is not mentioned anywhere at the time of the booking. Front desk staff was ok but it was extremely busy and only 1 maybe 2 pop up counters were open. George at the time of the check in was helpful however another lady was rude and did not seem to care when I called because it was extremely loud with construction taking place at 5:30am. I’ll avoid this place moving forward. For $400 a night you can get much better hotel in this area.
Maulik
Overnattede 2 nætter i april 2024
Svar fra Customer Service den 27. apr. 2024
Maulik, we regret to hear about your less than satisfying experience and your disappointment with various aspects of your stay. We appreciate your positive comments about George; it's good to know that his service was helpful. Apologies for any inconvenience you may have experienced due to renovations and unexpected noise during your visit. To ensure a more enjoyable stay for all our guests, we address staffing and noise control as part of our continuous improvement process. We hope for the opportunity to give you a more enjoyable experience in the future.
8/10 Udmærket
elise
Rejste med partner
26. apr. 2024
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The location is great , but they don’t offer parking. Some of the staffs are great but some no, breakfast didn’t have much options , I should add that hotel was under construction and we wait for elevator every single time.
elise
Overnattede 2 nætter i april 2024
Svar fra Customer Service den 26. apr. 2024
Elise, thank you for sharing your experience at Hilton New York Times Square. It's delightful to hear that you appreciated our prime location. We understand that the absence of on-site parking might be inconvenient for some guests, and we're working on improving the elevators' efficiency during our renovation period. We also hear your feedback about some of our team members and breakfast options. Your remarks will guide us while enhancing our services, and we hope to impress you on your next visit.
10/10 Fremragende
Charles
26. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything
Charles
Overnattede 4 nætter i marts 2024
Svar fra Customer Service den 26. apr. 2024
Charles, it's wonderful to hear that your stay at the Hilton New York Times Square was thoroughly delightful. We're always pleased to offer our guests an exceptional experience. We hope to have the pleasure of welcoming you back on your future travels.
10/10 Fremragende
Flavio, Lakeland
24. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Second time staying here. Cool place to stay with great looking rooms.
Flavio
Overnattede 3 nætter i marts 2024
Svar fra Customer Service den 24. apr. 2024
Flavio, it sparks joy to know you chose to stay again at Hilton New York Times Square and were pleased with our unique rooms. We're thrilled you found the hotel to be an engaging place for your stay and look forward to your next visit.
4/10 Dårligt
Ishtiak
Rejste med familie og småbørn
23. apr. 2024
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Sink were broken, and the door was very much broken and hard to close
Ishtiak
Overnattede 1 nat i april 2024
Svar fra Customer Service den 24. apr. 2024
Ishtiak, we're truly sorry to hear about the issues experienced with the bathroom facilities and the door. We'd like to assure you that our team members are dedicated to fixing such issues promptly for an improved guest experience. We hope for an opportunity to better serve you in the future.
10/10 Fremragende
Martina
Rejste med familie
21. apr. 2024
Great location in time square. Easily accessible to grand central station and also very close to 42nd street subway stop. Hotel was very clean. Staff was friendly. Will stay here again.
Martina
Overnattede 2 nætter i april 2024
Svar fra Customer Service den 22. apr. 2024
Martina, we're delighted to hear your positive feedback about your stay at Hilton New York Times Square. It brings us joy to know that our prime location provided easy access to Grand Central Station and 42nd Street Subway Stop. We're equally thrilled to know you found our hotel immaculate, and our friendly team members made your stay enjoyable. We're already looking forward to your next visit.
10/10 Fremragende
Zainab
18. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Amazing experience
Zainab
Overnattede 3 nætter i april 2024
Svar fra Customer Service den 19. apr. 2024
Zainab, it's heartening to hear you had an amazing experience at Hilton New York Times Square. We appreciate your kind words and eagerly await your next visit.
10/10 Fremragende
Sylvia
Rejste med familie
17. apr. 2024
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The room was very clean and spacious. Even though the hotel is under construction, the staff was very organized accommodating.
Sylvia
Overnattede 3 nætter i april 2024
Svar fra Customer Service den 17. apr. 2024
Sylvia, it's heartening to know you found the rooms at Hilton New York Times Square to be both neat and expansive. We're proud of our team members for maintaining their organization and guest-focused approach despite ongoing improvements. Your encouraging words fuel our dedication to providing an exceptional stay. Thank you!
4/10 Dårligt
Philippe
16. apr. 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Personnel très désagréable, hormis le personnel en charge du ménage et des bagages.
Le "petit déjeuner" est une grosse arnaque, à ne surtout pas prendre.
Les chambres sont très confortables et l'emplacement parfait pour les balades.
Philippe
Overnattede 5 nætter i april 2024
Svar fra Customer Service den 18. apr. 2024
Philippe, c'est décevant d'apprendre que vous ayez trouvé certains aspects de votre séjour peu satisfaisants. Votre insatisfaction quant à l'offre du petit-déjeuner et au comportement de certains membres de notre équipe est regrettable. Sur une note plus positive, il est réconfortant de constater que nos services d'entretien ménager et de manutention des bagages, le confort de nos chambres et notre emplacement privilégié répondent à vos besoins. Nous transmettrons certainement vos réflexions à notre équipe pour garantir que nous nous améliorons et offrons une meilleure expérience à l'avenir.
8/10 Udmærket
Lorena
16. apr. 2024
Lorena
Overnattede 4 nætter i april 2024
Svar fra Customer Service den 7. maj 2024
Lorena, thanks for choosing the Hilton New York Times Square. It's heartening to know that your stay was enjoyable. We hope to have the pleasure of welcoming you back again soon for another great experience.
8/10 Udmærket
Ewelina
16. apr. 2024
Ewelina
Overnattede 1 nat i april 2024
Svar fra Customer Service den 6. maj 2024
Thank you for this lovely rating, Ewelina!We're thrilled to know we could provide an enjoyable experience for you. We care about the comfort and satisfaction of our guests so we look forward to hosting you again at Hilton New York Times Square. We'd like to share an even better experience with you soon.
10/10 Fremragende
Ivette
15. apr. 2024
Ivette
Overnattede 1 nat i april 2024
Svar fra Customer Service den 17. apr. 2024
Ivette, thank you for choosing the Hilton New York Times Square for your stay. It's wonderful to see your high rating for us and we hope your visit was filled with great moments. We eagerly look forward to welcoming you back in the future. Safe travels!
6/10 Okay
HASEEB
15. apr. 2024
HASEEB
Overnattede 3 nætter i april 2024
Svar fra Customer Service den 5. maj 2024
We appreciate you leaving your feedback with us, Haseeb.While we're glad you enjoyed your stay, we regret that your visit was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon.
8/10 Udmærket
Raymundo
15. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Desayuno muy caro considerando el menu que dan
Raymundo
Overnattede 1 nat i april 2024
Svar fra Customer Service den 15. apr. 2024
Raymundo, es maravilloso ver tu calificación de servicio para el Hilton New York Times Square. Agradecemos sus comentarios sobre el precio del desayuno en relación con la selección ofrecida. Para nosotros es importante ofrecer un valor excepcional a nuestros huéspedes. Su comentario nos ayudará a evaluar nuestras ofertas y estructura de precios. Le agradecemos que nos haya elegido y esperamos volver a ser su anfitrión en el futuro.
8/10 Udmærket
paul
Rejste med familie
15. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We will come back here when we go to New York
paul
Overnattede 1 nat i april 2024
Svar fra Customer Service den 15. apr. 2024
Paul, it's heartening to hear your plans to return to Hilton New York Times Square on your future trips. We look forward to welcoming you back for another memorable stay.
10/10 Fremragende
Heather, Jacksonville
Rejste med familie
15. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fabulous location! Big rooms with Times Square view. I appreciate having the safe and fridge in the room. The housekeeping lady was very friendly and helpful. Thank you, I would recommend!
Heather
Overnattede 2 nætter i april 2024
Svar fra Customer Service den 15. apr. 2024
Heather, we're overjoyed to read about your enjoyable stay at the Hilton New York Times Square. Our team is delighted that our ideal location, spacious rooms, and in-room amenities added to your comfort. It's great to hear that you found our housekeeping team member amiable and cooperative. We're immensely grateful for your recommendation, and we look forward to welcoming you back for more memorable experiences.
2/10 Forfærdeligt
Ian
15. apr. 2024
Synes ikke om: Service og personale
Ian
Overnattede 3 nætter i april 2024
Svar fra Customer Service den 16. apr. 2024
Ian, we're sorry to learn that your experience did not meet your expectations. If you would like to share more about your stay and any specific issues you faced, it’d be greatly appreciated. We are committed to making continuous improvements and your feedback is very valuable to us.
6/10 Okay
Jason
14. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Jason
Overnattede 1 nat i april 2024
Svar fra Customer Service den 16. apr. 2024
Jason, we noticed you left a neutral rating on Expedia for your stay with us. We would greatly appreciate any further insights you could provide, as feedback is essential in our continuous efforts to enhance our guest experience. We hope to welcome you back and improve upon your last stay.
10/10 Fremragende
Kherlen
13. apr. 2024
Synes godt om: Overnatningsstedets tilstand og faciliteter
Good
Kherlen
Overnattede 1 nat i april 2024
Svar fra Customer Service den 14. apr. 2024
Thanks for the perfect rating, Kherlen!We're pleased to hear that you have fully enjoyed your stay at Hilton New York Times Square, as we strive to create a full service experience for our guests. We can't wait to see you again soon!
10/10 Fremragende
Daisy
Rejste med familie
13. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very quiet.
Quick check in.
Clean room overall.
Daisy
Overnattede 1 nat i april 2024
Svar fra Customer Service den 14. apr. 2024
Daisy, we're delighted to hear about your enjoyable stay at the Hilton New York Times Square. It's heartening to know that you appreciated our swift check-in process and the cleanliness of the rooms. We strive to ensure our guests have a tranquil and pleasant experience. Thanks for sharing your review. We eagerly await your next visit.