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Anmeldelser af Four Points By Sheraton New York Downtown

3.5 out of 5
Four Points By Sheraton New York Downtown
6 Platt St, New York, NY

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 695 af i alt 1542 anmeldelser" "
Bedømmelse på 8 − Udmærket. 429 af i alt 1542 anmeldelser" "
Bedømmelse på 6 − Okay. 180 af i alt 1542 anmeldelser" "
Bedømmelse på 4 − Dårligt. 112 af i alt 1542 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 126 af i alt 1542 anmeldelser" "

8,4/10

Rengøring

8,4/10

Service og personale

7,4/10

Faciliteter

8,0/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Anne Bæk

Rejste med familie
Synes godt om: Rengøring, service og personale
Overnattede 6 nætter i oktober 2023

4/10 Dårligt

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
God beliggenhed men ringe komfort med små senge
God beliggenhed, fin rengøring og generelt acceptabel stand. Vi havde booket et værelse til 3 personer men sengene var alt for små til to personer, så komforten var lav. Der var meget lydt på værelserne, og vi kunne lugte hash fra et af de nærliggende værelser ved flere lejligheder.
Overnattede 7 nætter i oktober 2023

10/10 Fremragende

Tina

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super service
Super service, da vi havde brug for en opgradering af valgt hotelværelse. Meget hjælpsomme i receptionen og flot rengøring. Dog meget koldt i område, hvor man kunne spise morgenmad, så det sprang vi over og spiste ude i byen.
Overnattede 6 nætter i august 2023

2/10 Forfærdeligt

Jan

Overnattede 9 nætter i juni 2023

6/10 Okay

Bo

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Udmærket hotel til prisen. Venligt personale. Desværre kunne man lugte på badeværelset, når andre gæster røg på deres værelse. En dag var det som at komme ind i en rygerkupe!
Overnattede 5 nætter i april 2022

4/10 Dårligt

hanne

Overnattede 6 nætter i april 2022

6/10 Okay

Amarjot Singh

Rejste med familie
.
Overnattede 3 nætter i maj 2024
Svar fra Front Office Supervisor den 26. maj 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 Fremragende

Eric

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice area to be in !
Overnattede 3 nætter i maj 2024
Svar fra Front Office Supervisor den 25. maj 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 Fremragende

Edid, Waukegan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Execllent
Overnattede 2 nætter i maj 2024
Svar fra Front Office Supervisor den 26. maj 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

8/10 Udmærket

Hee Chong, Pleasanton

Rejste med familie
Synes godt om: Rengøring
numerous restaurants in the vicinity and easy access to public transportation
Overnattede 6 nætter i maj 2024

8/10 Udmærket

Robyn

Rejste i en gruppe
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The restaurant was convenient for those having a late arrival to the hotel. But didn’t like how close by the construction was.
Overnattede 5 nætter i maj 2024
Svar fra Front Office Supervisor den 22. maj 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 Fremragende

Caroline

As always a great stay!
Overnattede 3 nætter i maj 2024
Svar fra Front Office Supervisor den 22. maj 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 Fremragende

John

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location to see a lot off tourist attractions
Overnattede 5 nætter i maj 2024
Svar fra Front Office Supervisor den 21. maj 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

2/10 Forfærdeligt

Elizabeth

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
There were bugs in the shower
Overnattede 3 nætter i maj 2024
Svar fra Front Office Supervisor den 19. maj 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are sincerely sorry to hear that this negative experience disrupted your stay due to issues that occurred during your stay. We will work to ensure a better experience for future stays.

8/10 Udmærket

John

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
.
Overnattede 3 nætter i maj 2024
Svar fra Front Office Supervisor den 19. maj 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 Fremragende

Liudmila

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra Front Office Supervisor den 20. maj 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 Fremragende

Jevonne

Can’t wait to return! Great staff and restaurant!
Overnattede 5 nætter i maj 2024
Svar fra Front Office Supervisor den 19. maj 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 Fremragende

ivan

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Had a nice stay
Overnattede 4 nætter i maj 2024
Svar fra Front Office Supervisor den 19. maj 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 Fremragende

Zoyla Berenice, Grsl. Escobedo

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to rest during your visit to New York.
Overnattede 2 nætter i maj 2024
Svar fra Front Office Supervisor den 19. maj 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

2/10 Forfærdeligt

bohyung

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Front Office Supervisor den 18. maj 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are sincerely sorry to hear that this negative experience disrupted your stay due to issues that occurred during your stay. We will work to ensure a better experience for future stays.

4/10 Dårligt

Belinda

Synes godt om: Rengøring, service og personale
Overnattede 5 nætter i april 2024
Svar fra Front Office Supervisor den 15. maj 2024
Thank you for your review. We always strive to provide the best service to our guests, and we are sincerely sorry to hear that this negative experience disrupted your stay due to issues that occurred during your stay. We will work to ensure a better experience for future stays.

10/10 Fremragende

Alicia

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved the staff and great location
Overnattede 1 nat i april 2024
Svar fra Front Office Supervisor den 14. maj 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 Fremragende

Joshua

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff especially, Ashley, was amazing. Very helpful and kind. Really made you feel comfortable and they were very engaging and personable.
Overnattede 3 nætter i maj 2024
Svar fra Front Office Supervisor den 14. maj 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 Fremragende

sheena

Synes godt om: Rengøring
Overnattede 5 nætter i april 2024
Svar fra Front Office Supervisor den 14. maj 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

6/10 Okay

Lance

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Faciliteter
Location is good. Staff not very helpful re: restaurants recommendations. The lobby looks cheap, needs updating. The rooms are clean.
Overnattede 3 nætter i maj 2024
Svar fra Front Office Supervisor den 13. maj 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are sincerely sorry to hear that this negative experience disrupted your stay due to issues that occurred during your stay. We will work to ensure a better experience for future stays.

8/10 Udmærket

Karen

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was always friendly and very helpful! The room was clean and the bed was very comfortable. Unfortunately and at no fault of the hotel, there was major construction going on next door that was noisy and often blocked the street. The 1 restaurant in the hotel was overrated and overpriced with a limited menu selection.
Overnattede 4 nætter i maj 2024
Svar fra Front Office Supervisor den 12. maj 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

8/10 Udmærket

Eric

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was my first trip to New York City. I had no idea which part of town was convenient for staying while touring the city. Four Points Sheraton was a great option for the price. It is an older building so the rooms aren't very big (at least mine wasn't), but it served it's purpose as a place to rest up. The staff was friendly and the establishment was clean and well maintained. Construction across the street (which is no fault of Sheraton) would be my only downside if I was looking for something to complain about.
Overnattede 4 nætter i maj 2024
Svar fra Front Office Supervisor den 11. maj 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 Fremragende

Antonio

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was amazing , the best hotel in new york
Svar fra Front Office Supervisor den 11. maj 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 Fremragende

Ira

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice sized room for NYC. Comfortable
Overnattede 4 nætter i maj 2024
Svar fra Front Office Supervisor den 11. maj 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

8/10 Udmærket

Luanna

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Okay spot. Air Conditioning in room did not really work so room stay warm.
Overnattede 4 nætter i maj 2024
Svar fra Front Office Supervisor den 11. maj 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 Fremragende

David

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My hotel room was the cleanest hotel room I have been it. The staff was helpful when reservations got messed up. The rooms do not have a microwave or refrigerator.
Overnattede 1 nat i maj 2024
Svar fra Front Office Supervisor den 8. maj 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

8/10 Udmærket

Eleanor

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great stay here. Everything was clean and staff was friendly. My only critique was there was no mini fridge in the room. Feel as though it was essential as I travel with health products that need to be refrigerated, so this was pretty inconvenient for me.
Overnattede 4 nætter i maj 2024
Svar fra Front Office Supervisor den 6. maj 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 Fremragende

Kaitlyn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Front Office Supervisor den 7. maj 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 Fremragende

Andrew

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a great place to stay in downtown Manhattan. 2 restaurants in the location. Parking garage located on the backside of the building. Gym in the basement. I recommend this hotel
Svar fra Front Office Supervisor den 6. maj 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 Fremragende

Barbara

Overnattede 8 nætter i april 2024
Svar fra Front Office Supervisor den 26. maj 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 Fremragende

Kamfa

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
My room is clean.
Overnattede 1 nat i maj 2024
Svar fra Front Office Supervisor den 5. maj 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 Fremragende

Markus, Frankfurt

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Sehr sauberes und gut gelegenes Hotel. Perfekt für einen Kurztrip nach New York.
Overnattede 3 nætter i april 2024
Svar fra Front Office Supervisor den 4. maj 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 Fremragende

NELLY

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excelente atención, la habitación siempre limpia, muy atentos en recepción, muy contentos, gracias.
Overnattede 7 nætter i april 2024
Svar fra Front Office Supervisor den 1. maj 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

8/10 Udmærket

Joyce

Synes godt om: Rengøring, service og personale
Great location in Manhattan. Close enough to a subway station to easily get to other parts of Manhattan. Quiet neighborhood especially on weekends, with great options nearby for coffee and breakfast. The staff were very friendly, helpful, and courteous. The room felt like an average hotel room. The bathroom felt a bit smaller than other hotels I’ve been in. The a/c in the room made quite a bit of noise when it kicked in. My family was able to sleep through it, but the noise was loud enough that it would disturb a light sleeper. The beds were comfortable and my family slept well.
Overnattede 5 nætter i april 2024
Svar fra Front Office Supervisor den 1. maj 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 Fremragende

Linda, Honolulu

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Front Office Supervisor den 1. maj 2024
Thank you for your review. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra Front Office Supervisor den 1. maj 2024
Thank you for your review. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

8/10 Udmærket

Denise

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra Front Office Supervisor den 29. apr. 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

6/10 Okay

robyn, Watertown

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
We normally stay up by Grand Central but decided to stay in the financial district to try it out. 1st off, our room was tiny! I mean European size tiny. But the front desk staff is great! We requested a car for our ride back to the hotel after the game and they set it right up. When we wanted to change the time they also helped right out. The cleaning staff did a good job but they didn't show up until between 4-5 which was very inconvenient. Housekeeping really should be done in the morning after the guest leaves for the day, at least in my opinion. The bed could use more pillows and the HVAC was broke in our room but we didn't report it. We should have. We simply opened the window to cool the room down. The toliet paper was horrible but the body wash was nice. The free water was also a plus. There was a roof top bar and a Chinese restaurant located in the hotel. We didn't eat at either but we did eat at Felice across the street and the food was delicious! The hotel is located in a very congested area in the financial district, so be careful if you aren't familiar with the area, you can get turned around easily. The subway wasn't far at all and had access to every train we needed and we went all over lol. Overall, it was a pleasant stay but we have decided to stay uptown from now on.
Overnattede 5 nætter i april 2024
Svar fra Front Office Supervisor den 28. apr. 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear about your stay. We will continue to provide exceptional experience for future stays.

10/10 Fremragende

Sandra W.

Rejste med familie og småbørn
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Great service
Overnattede 4 nætter i marts 2024
Svar fra Front Office Supervisor den 27. apr. 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

8/10 Udmærket

Rick

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Liked everything but no refrigerator. Excellent value. Great location. Good staff.
Overnattede 4 nætter i april 2024
Svar fra Front Office Supervisor den 27. apr. 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 Fremragende

Luke

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Property was good and clean!
Overnattede 2 nætter i april 2024
Svar fra Front Office Supervisor den 27. apr. 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

8/10 Udmærket

Albert

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location to access metro to get around the city.
Overnattede 4 nætter i april 2024
Svar fra Front Office Supervisor den 25. apr. 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

8/10 Udmærket

Maria

Rejste med partner
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Great stay!
Overnattede 4 nætter i april 2024
Svar fra Front Office Supervisor den 25. apr. 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

10/10 Fremragende

Tyler

Overnattede 4 nætter i april 2024
Svar fra Front Office Supervisor den 14. maj 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.

8/10 Udmærket

Malik

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very friendly staff. Hotel is located close to metro station and surrounded by many restaurants. Room was small but clean and comfy.
Overnattede 2 nætter i april 2024
Svar fra Front Office Supervisor den 23. apr. 2024
Thank you for sharing your feedback with us. We always strive to provide the best service to our guests, and we are happy to hear that you are pleased with your stay. We will continue to provide exceptional experience for future stays.