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Anmeldelser af Fairfield Inn & Suites New York Manhattan/Times Square South

4 out of 5

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 643 af i alt 1162 anmeldelser" "
Bedømmelse på 8 − Udmærket. 349 af i alt 1162 anmeldelser" "
Bedømmelse på 6 − Okay. 83 af i alt 1162 anmeldelser" "
Bedømmelse på 4 − Dårligt. 49 af i alt 1162 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 38 af i alt 1162 anmeldelser" "

9,0/10

Rengøring

9,0/10

Service og personale

8,4/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Jens Hoff

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel med perfekt beliggenhed
Vi var 3 personer som boede på Fairfield 6 overnatningen ifb. en efterårsferie i NYC. Hotellet ligger super godt, kort gåafstand fra Penn Station, Times Square, Hudson Yard mv. Forvent dog at gå lige ud i "NYC's pulserende liv, her er ikke stille". Mange gode restauranter i kvarteret og 3 minutters gang til Metro og tog for at komme rundt i NYC. Værelset levede op til forventningerne (billeder) men god plads til to queen size senge og fint badeværelse (vi havde booket Executive Room med udsigt). Morgenmad er fin og varieret, dog lidt presset med sidepladser på de populære tidspunkter. Venligt personale og hurtigt chek-in. Vi kan varmt anbefale dette hotel og kommer gerne tilbage. Prisen per nat lå i den dyre ende, men NYC er generelt blevet meget dyr efter Covid-19 - ALT er dyrt :-)
Overnattede 6 nætter i oktober 2023
Svar fra Guest Service Team den 2. nov. 2023
Dear Mr. Hoff, Thank you for taking the time to review our hotel. We are glad our associates took great care of you and that our location perfectly suited your travel plans. We will share your compliments with our entire team. We are also happy you appreciated our comfortable accommodations and variety of breakfast offerings. We value your comments and love knowing you all plan to return to Fairfield Inn & Suites New York Manhattan/Times Square South. Best Regards, Guest Service Team

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint rent værelse med stort dejlig badeværelse med god bruser. Dejligt med strygejern/bræt på værelset. Meget venligt og hjælpsomt personale. Ok udvalg til morgenmad dog lidt ensformigt ved længere ophold. Rigtig god location.
Overnattede 8 nætter i oktober 2023
Svar fra Guest Service Team den 29. okt. 2023
Dear Guest, Thank you for choosing the Fairfield Inn & Suites New York Manhattan/Times Square South and for writing such a kind review. We are pleased you were impressed with our location, well-equipped accommodations, and courteous associates. That said, we have also noted your comment regarding our complimentary breakfast buffet, and we will share this appropriately to enhance our guest experience. It was a pleasure hosting your visit, and whenever you return to our great city, we look forward to seeing you again!Best Regards,Guest Service Team

8/10 Udmærket

Kim Lund

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 8 nætter i april 2023
Svar fra Guest Service Team den 12. apr. 2023
Dear Mr. Lund, We are delighted you had a great stay at Fairfield Inn & Suites New York Manhattan/Times Square South. Thank you for the kind rating, and we look forward to hosting you again soon.Best Regards,Guest Service Team

8/10 Udmærket

Anders

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Meget fint
Meget fint. Ikke stort værelse
Overnattede 3 nætter i januar 2023
Svar fra Guest Service Team den 26. jan. 2023
Dear Anders, On behalf of all of us at Fairfield Inn & Suites New York Manhattan/Times Square South, thank you for this generous review. We are glad to hear you loved your time here. Thank you once more for the specific feedback about your room; we appreciate knowing what our guests enjoy and the things they would change. It was a pleasure hosting your visit to our exciting city, and we look forward to accommodating you again soon.Best Regards,Guest Service Team

10/10 Fremragende

Yanaisy Milagros Ramon

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Todo excelente
Overnattede 3 nætter i januar 2024
Svar fra Guest Service Team den 27. maj 2024
Dear Yanaisy Milagros Ramon, Thank you for the fantastic review of Fairfield Inn & Suites New York Manhattan/Times Square South! We are delighted your stay was perfect in every way, and we look forward to your next visit with us.Best Regards,Guest Service Team

10/10 Fremragende

Kevin, Bellevue

People were nice and the breakfast was good
Overnattede 2 nætter i maj 2024
Svar fra Guest Service Team den 24. maj 2024
Dear Kevin, Thank you for your positive feedback about your recent stay at Fairfield Inn & Suites New York Manhattan/Times Square South! We're delighted to hear that you found our staff friendly and enjoyed our breakfast offerings. We strive to provide a comfortable and welcoming environment for all our guests. It was a pleasure serving you, and we hope to welcome you back for another enjoyable stay soon!Best Regards,Guest Service Team

10/10 Fremragende

Dean

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
All good.
Overnattede 4 nætter i maj 2024
Svar fra Guest Service Team den 23. maj 2024
Dear Dean, We are delighted to read the review of your stay at Fairfield Inn & Suites New York Manhattan/Times Square South. We strive to exceed our guests' expectations, and we are pleased that we accomplished this while you were here. It was our pleasure hosting you, and we hope you will stay with us again whenever your travels bring you this way.Best Regards,Guest Service Team

10/10 Fremragende

Collin, Kyle

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Superb front desk, very friendly. Slower elevators but other than that, great stay. Very accommodating staff and great location. Free breakfast in NYC is hard to come by so that was a nice perk too.
Overnattede 3 nætter i maj 2024
Svar fra Guest Service Team den 21. maj 2024
Dear Collin, Thank you for the fantastic review of Fairfield Inn & Suites New York Manhattan/Times Square South! We're delighted you found our staff exceptional and the location ideal for exploring the city. We appreciate your feedback regarding the elevators and will work to improve. It was our pleasure to serve you, and we hope to have you back with us again in the future!Best Regards,Guest Service Team

8/10 Udmærket

Corey

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I really loved the service provided by all the hotel staff from the front desk, bell man, kitchen staff and hotel customer service manager Jeffrey. Every staff member were friendly, helpful, polite and very informative.
Overnattede 4 nætter i maj 2024
Svar fra Guest Service Team den 21. maj 2024
Dear Corey, Thank you for the wonderful review, most especially the kind comments about our friendly and helpful staff. Providing exceptional service is our top priority, and it's fantastic to hear that Jeffrey and our entire team made your stay memorable. Thank you for recognizing their efforts. We look forward to welcoming you back to the Fairfield Inn & Suites New York Manhattan/Times Square South!Best Regards,Guest Service Team

8/10 Udmærket

David

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
The location of the hotel is excellent for getting around manhattan , very central for sightseeing and close to the subway stations if going a longer distance . The staff were all very friendly and professional and the rooms were clean , comfortable and larger than we expected for New York . The only downside was the breakfast , it was complete chaos every morning . The area is far too small to cater for that amount of people , we found ourselves grabbing some food and taking it back to our rooms . This experience for us was unacceptable and would , with regret stop us ever going back .
Overnattede 5 nætter i april 2024
Svar fra Guest Service Team den 20. maj 2024
Dear David, Thank you for choosing Fairfield Inn & Suites New York Manhattan/Times Square South! We're delighted you enjoyed the prime location, comfortable rooms, and friendly staff. We appreciate your feedback about the breakfast service. We're constantly looking for ways to improve our guest's experience, and your insights are valuable. We hope on your next visit, we can exceed your expectations in all areas.Best Regards,Guest Service Team

10/10 Fremragende

Tannia

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fue una gran visita. Todo está cerca y el hotel bien ubicado.
Overnattede 2 nætter i maj 2024
Svar fra Guest Service Team den 14. maj 2024
Dear Tannia, Thank you for the kind review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Fairfield Inn & Suites New York Manhattan/Times Square South, and we look forward to your next stay.Best Regards,Guest Service Team

10/10 Fremragende

Alejandro

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i maj 2024
Svar fra Guest Service Team den 14. maj 2024
Dear Alejandro, We appreciate you taking the time to leave your kind rating for Fairfield Inn & Suites New York Manhattan/Times Square South. Your satisfaction is important to us; therefore, we are thrilled to have met your expectations. We hope to see you again soon!Best Regards,Guest Service Team

8/10 Udmærket

Olivier

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Bel hôtel, petit déjeuner correct.
Overnattede 8 nætter i maj 2024
Svar fra Guest Services Team den 11. maj 2024
Dear Olivier, Thank you for choosing Fairfield Inn & Suites New York Manhattan/Times Square South. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. We're thrilled to hear you enjoyed our buffet breakfast! It's our goal to offer a satisfying start to the day with a selection of fresh, tasty options. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Best regards,Guest Service Team

6/10 Okay

Hena

Rejste med partner
Synes godt om: Rengøring, service og personale
Best part of this stay was the location and the staff - everyone was very friendly and attentive to our needs. Our room was smaller than anticipated due to sharing space with the elevator and our fridge did not work well. The breakfast was decent. Great location and walkable from a lot of sights and food. DO NOT recommend using the hotel's shuttle service for the airport -- you are better off using Uber or Lyft, even if it is more expensive. We had a terrible time with our shuttle - the driver was late, he did not drive well (made us sick to our stomachs and he also cut off an ambulance which was really inappropriate), it was very hot and AC did not work well, we were not informed that they would be stopping at other hotels, and I would have missed my flight due to issues with this shuttle if I did not have TSA precheck to get me through security. It was a really unnecessarily stressful experience.
Overnattede 5 nætter i maj 2024
Svar fra Guest Service Team den 9. maj 2024
Dear Hena, Thank you for being our guest and providing feedback. We are delighted to hear you enjoyed our prime location and experienced our attentive staff's hospitality. However, we apologize for the inconvenience you encountered during your stay, especially with the shuttle service. Your comments will be shared with our team for improvement. We appreciate you bringing this to our attention, and we hope you will give us another opportunity the next time you are in the area.Best Regards,Guest Service Team

4/10 Dårligt

Andreas

Rejste med partner
Synes godt om: Rengøring
Das Frühstück ist unterirdisch schlecht; billigste Lebensmittel werden auf Papptellern gepackt und mit Plastikbesteck verzehrt. Die Zimmer sind sehr klein und riechen unangenehm. Die Klimaanlage macht einen Höllenlärm. Ich hatte mit heftigen allergischen Reaktoonen in dem Hotel zu kämpfen.
Overnattede 5 nætter i maj 2024
Svar fra Guest Service Team den 8. maj 2024
Dear Andreas, We appreciate your feedback and apologize for the issues you encountered during your stay. It's disheartening to hear about your experience with breakfast and the condition of your room. Please accept our sincerest apologies for any inconvenience caused. Your comments have been noted, and we will take appropriate steps to address these issues. We genuinely hope you will consider giving us another chance in the future to provide you with the stay you deserve.Best Regards,Guest Service Team

10/10 Fremragende

Claire Isabelle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra Guest Service Team den 8. maj 2024
Dear Claire Isabelle, We are thrilled you had an excellent stay at Fairfield Inn & Suites New York Manhattan/Times Square South, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Best Regards,Guest Service Team

10/10 Fremragende

Oscar, North Bergen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Exellent service Thank you !
Overnattede 3 nætter i februar 2024
Svar fra Guest Service Team den 3. maj 2024
Dear Oscar, It was a pleasure reading about the excellent service you received from us at Fairfield Inn & Suites New York Manhattan/Times Square South. Everything we do is aimed at providing a fantastic experience for our guests, so thank you for taking the time to acknowledge our efforts. Our team will certainly be delighted to hear of your kind remarks. Thank you for being our guest, and we hope you will choose us again.Best Regards,Guest Service Team

10/10 Fremragende

Thomas

Overnattede 3 nætter i april 2024
Svar fra Guest Service Team den 21. maj 2024
Dear Thomas, We are thrilled you had an excellent stay at Fairfield Inn & Suites New York Manhattan/Times Square South, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Best Regards,Guest Service Team

8/10 Udmærket

SHANTEL

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Guest Service Team den 1. maj 2024
Dear SHANTEL, We are happy you chose Fairfield Inn & Suites New York Manhattan/Times Square South for your recent visit to the city. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Best Regards,Guest Service Team

10/10 Fremragende

Nelda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Guest Service Team den 30. apr. 2024
Dear Nelda, Thank you for the excellent rating! We are glad you enjoyed your time here at Fairfield Inn & Suites New York Manhattan/Times Square South. We look forward to making many more great memories with you anytime your travels bring you to the city.Best Regards,Guest Service Team

8/10 Udmærket

Susanne

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very comfortable rooms nice amenities wish the elevators were faster but they are servicing two hotels combined here
Overnattede 2 nætter i april 2024
Svar fra Guest Service Team den 28. apr. 2024
Dear Susanne, Thank you for your review of Fairfield Inn & Suites New York Manhattan/Times Square South. We're delighted you found our rooms comfortable and enjoyed our amenities. Your comments regarding the elevators are noted, and we appreciate your understanding as we strive to enhance our guest experience. It was a pleasure hosting your visit, and we look forward to your return.Best Regards,Guest Service Team

10/10 Fremragende

simone

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was awesome from the start. Staff was so friendly. They took caee of us.
Overnattede 1 nat i april 2024
Svar fra Guest Service Team den 27. apr. 2024
Dear simone, We are flattered by your generous review of Fairfield Inn & Suites New York Manhattan/Times Square South. It is very kind of you to recognize our devoted staff for their hospitable service, and we'll surely pass along your compliments to them. We look forward to having you as our guest again whenever your travels bring you back to New York City.Best regards,Guest Service Team

8/10 Udmærket

Jean-Patrick

Synes godt om: Rengøring, service og personale
good
Overnattede 5 nætter i april 2024
Svar fra Guest Service Team den 27. apr. 2024
Dear Jean-Patrick, Thank you for choosing Fairfield Inn & Suites New York Manhattan/Times Square South. We take pride in providing our guests a comfortable and pleasing atmosphere; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Best regards,Guest Service Team

10/10 Fremragende

Regis Christian

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect
Overnattede 7 nætter i april 2024
Svar fra Guest Service Team den 25. apr. 2024
Dear Regis Christian, Thank you for the fantastic review of Fairfield Inn & Suites New York Manhattan/Times Square South! We are delighted your stay was perfect in every way, and we look forward to your next visit with us.Best Regards,Guest Service Team

8/10 Udmærket

Melini

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Location was fantastic, within walking distance of many attractions for newcomers to New York. Room was great except for the shower pressure.
Overnattede 4 nætter i april 2024
Svar fra Guest Service Team den 24. apr. 2024
Dear Melini, Thank you for the kind review of Fairfield Inn & Suites New York Manhattan/Times Square South. We are pleased everything went great for you during your stay and that our wonderful location made it even better. Your feedback regarding the shower pressure is noted, and we'll work to enhance this aspect of your experience. We are delighted you included us in your travel plans and hope to welcome you back on a future visit.Best Regards,Guest Service Team

8/10 Udmærket

Vanessa

Overnattede 2 nætter i april 2024
Svar fra Guest Service Team den 10. maj 2024
Dear Vanessa, We are happy you chose Fairfield Inn & Suites New York Manhattan/Times Square South for your recent visit to the city. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Best Regards,Guest Service Team

10/10 Fremragende

Jonathan, Westbrook

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff, bar, breakfast, location, and cleanliness were excellent. The only negative was the rooms were small and there wasn't much room to store our clothes in our rooms. We would definitely stay here again.
Overnattede 4 nætter i april 2024
Svar fra Guest Service Team den 17. apr. 2024
Dear Jonathan, Thank you for choosing Fairfield Inn & Suites New York Manhattan/Times Square South! We were pleased to read that you loved our cleanliness and could take advantage of our great location, as well as appreciate our excellent staff. Your feedback on room space is valuable, and we'll work to improve this aspect. We look forward to welcoming you back for another memorable stay!Best Regards,Guest Service Team

10/10 Fremragende

Nancy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Guest Service Team den 17. apr. 2024
Dear Nancy, Thank you for choosing to stay with us and leaving a positive rating. We're delighted to know that you had a great experience here at Fairfield Inn & Suites New York Manhattan/Times Square South. We look forward to welcoming you back on your next visit!Best Regards,Guest Service Team

6/10 Okay

VASILIKI

Overnattede 1 nat i april 2024
Svar fra Guest Service Team den 11. apr. 2024
Dear VASILIKI, Thank you for your recent stay at our hotel. We appreciate the time you took from your day to rate your visit. We are always grateful for feedback that helps us better serve our guests. Thank you again for your business, and we hope you will revisit us for the flawless hospitality we strive to provide every guest.Best Regards,Guest Service Team

10/10 Fremragende

Marion

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient hotel in the city, easy to take public transportation anywhere in the city
Overnattede 1 nat i april 2024
Svar fra Guest Service Team den 8. apr. 2024
Dear Marion, Thank you for the kind review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Fairfield Inn & Suites New York Manhattan/Times Square South, and we look forward to your next stay.Best Regards,Guest Service Team

8/10 Udmærket

Almut

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i marts 2024
Svar fra Guest Service Team den 3. apr. 2024
Dear Almut, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Fairfield Inn & Suites New York Manhattan/Times Square South; we hope to see you again soon. Best Regards,Guest Service Team

10/10 Fremragende

Trupati

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice and quiet but staff service was not upto speed. And breakfast was good.
Overnattede 1 nat i marts 2024
Svar fra Guest Service Team den 2. apr. 2024
Dear Trupati, Thank you for sharing your experience! We're delighted you enjoyed the tranquil atmosphere and our delicious breakfast at Fairfield Inn & Suites New York Manhattan/Times Square South. However, we apologize if our service fell short of your expectations and appreciate your feedback, which helps us improve. We hope to have the opportunity to welcome you back for a flawless stay.Best Regards,Guest Service Team

8/10 Udmærket

Suzanne, Baltimore

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Fairfield is our preferred hotel based on the HOT breakfast. This location was overly crowded with insufficient seating and ran out of food. When food was added, it was cold, including the eggs. The neighborhood was unsavory. Staff was excellent and accomodations were otherwise good.
Overnattede 1 nat i marts 2024
Svar fra Guest Service Team den 30. mar. 2024
Dear Suzanne, Thank you for being our guest at Fairfield Inn & Suites New York Manhattan/Times Square South! We are glad to hear that our breakfast is a highlight of your stay. However, we apologize for the inconvenience you experienced with seating and food availability. Your compliments about our staff and accommodations are appreciated. We will address your concerns to ensure a better experience in the future. We look forward to hosting you again.Best Regards,Guest Service Team

10/10 Fremragende

Marisa

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Well situated, calm, clean.
Overnattede 8 nætter i marts 2024
Svar fra Guest Service Team den 30. mar. 2024
Dear Marisa, Thank you for your positive feedback about your stay at Fairfield Inn & Suites New York Manhattan/Times Square South! We're delighted you found our location convenient and enjoyed the quiet, clean atmosphere. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience!Best Regards,Guest Service Team

10/10 Fremragende

leonardo

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ok , camera, colazione e posizione. Un po' caotico in orari di punta colazione e ascensore
Overnattede 7 nætter i marts 2024
Svar fra Guest Service Team den 27. mar. 2024
Dear leonardo, Thank you for choosing Fairfield Inn & Suites New York Manhattan/Times Square South and for your terrific review. We are thrilled to read that your experience was mostly enjoyable and that our location worked well for you. It's also great to know that you loved the breakfast and the comfort of your room. Moreover, we appreciate your understanding regarding the crowded conditions at the breakfast and our elevator service during peak times, and we're glad to know that these minor inconveniences did not overshadow your positive experience. We are delighted you included us in your travel plans and hope you will be back to see us again soon.Best Regards,Guest Service Team

10/10 Fremragende

Elena

Synes godt om: Rengøring, service og personale
Overnattede 6 nætter i marts 2024
Svar fra Guest Service Team den 28. mar. 2024
Dear Elena, We appreciate you taking the time to leave your kind rating for Fairfield Inn & Suites New York Manhattan/Times Square South. Your satisfaction is important to us; therefore, we are thrilled to have exceeded your expectations. We hope to see you again soon.Best regards,Guest Service Team

10/10 Fremragende

Nyrah Angelina

Overnattede 5 nætter i februar 2024
Svar fra Guest Service Team den 27. mar. 2024
Dear Nyrah Angelina, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Fairfield Inn & Suites New York Manhattan/Times Square South.Best Regards,Guest Service Team

8/10 Udmærket

Gregory, Avalon

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel is very, very busy. The free breakfast certainly adds value. The staff were very friendly and accommodating. It is a block or two from a lot of retail and food and beverage options. It is also close to MSG. The elevators are very slow and not able to keep up with demand. The AC in the room works but if you like it cold, it won't happen. All in all, the pros outnumber the cons. I would stay there again.
Overnattede 3 nætter i marts 2024
Svar fra Guest Services Team den 19. mar. 2024
Dear Gregory, We are delighted you chose to stay with us at Fairfield Inn & Suites New York Manhattan/Times Square South. We are happy you enjoyed your time with us and appreciate your wonderful comments about our breakfast and location. Our staff works hard to exceed our guests' expectations and ensure everyone has a relaxing experience in comfortable, clean accommodations. Also, we noted your observations about the elevators and AC in your room and will share them with the team. Thank you for being our guest, and we look forward to your return the next time you are in the area. Best Regards,Guest Service Team

10/10 Fremragende

Shadi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I liked it! The staff amazing!
Overnattede 1 nat i marts 2024
Svar fra Guest Services Team den 19. mar. 2024
Dear Shadi, Thank you for sharing feedback regarding your stay at Fairfield Inn & Suites New York Manhattan/Times Square South. We are committed to providing exceptional service to every guest, so we are especially pleased to read your comments about our staff and their outstanding hospitality. Thank you for including us in your travel plans. We invite you to stay with us again the next time you visit the city.Best Regards,Guest Service Team

8/10 Udmærket

Paola

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good
Overnattede 2 nætter i marts 2024
Svar fra Guest Services Team den 18. mar. 2024
Dear Paola, Thank you for choosing Fairfield Inn & Suites New York Manhattan/Times Square South. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Best Regards,Guest Service Team

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i marts 2024
Svar fra Guest Services Team den 19. mar. 2024
Dear John, We appreciate you leaving your generous rating regarding your recent visit to Fairfield Inn & Suites New York Manhattan/Times Square South. Your feedback is essential to us. It is a pleasure to know you enjoyed all we offer. We appreciate your patronage and hope that we will host you again in the future. Best Regards,Guest Service Team

10/10 Fremragende

Franklin Alexander

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i marts 2024
Svar fra Guest Service Team den 21. mar. 2024
Dear Franklin Alexander, Thank you for choosing Fairfield Inn & Suites New York Manhattan/Times Square South. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Best regards,Guest Service Team

10/10 Fremragende

CYRILLE

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hôtel très agréable et moderne, le personnel efficace et très agréable. Notre chambre située au 27ème étage (le dernier) était spacieuse avec une vue magnifique sur les tours Manhattan West et le One World Trade Center. Tout était parfait durant notre séjour de 9 jours.
Overnattede 8 nætter i marts 2024
Svar fra Guest Service Team den 13. mar. 2024
Dear Cyrille, We appreciate you reviewing your recent visit to Fairfield Inn & Suites New York Manhattan/Times Square South. It's so nice to know you found everything about us perfect during your nine-day stay with us. It was a pleasure to read how much you enjoyed our modern, refreshing accommodations, magnificent view, and the service provided by our associates.Thank you for choosing us for your visit to our exciting city. We hope to have another opportunity to host you in the future.Best Regards,Guest Service Team

8/10 Udmærket

Anne-laure

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i marts 2024
Svar fra Guest Service Team den 12. mar. 2024
Dear Anne-laure, Thank you for choosing to stay with us and for leaving your rating. We're delighted to know that you had a great experience here at Fairfield Inn & Suites New York Manhattan/Times Square South. We look forward to welcoming you back on your next visit.Best regards,Guest Service Team

10/10 Fremragende

Franck

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel propre calme et bien situé. Petit dejeuner copieux et varié servi jusqu'à 11h00 , c'est très appréciable. Très satisfait de cet hôtel
Overnattede 7 nætter i marts 2024
Svar fra Guest Service Team den 10. mar. 2024
Dear Franck, Thank you for choosing Fairfield Inn & Suites New York Manhattan/Times Square South! It is always gratifying to receive praise for exceeding expectations, and we are delighted you found everything about us satisfying. We are glad you loved the convenience of our location, the variety of breakfast, and the clean, quiet room. We can't wait to welcome you back for another exceptional stay. Best Regards, Guest Service Team

10/10 Fremragende

Claire Louise

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great hotel, staff go above and beyond always polite and friendly
Overnattede 5 nætter i marts 2024
Svar fra Guest Service Team den 8. mar. 2024
Dear Claire Louise, We appreciate you reviewing your recent visit to Fairfield Inn & Suites New York Manhattan/Times Square South. It was a pleasure to read you found our hotel excellent and that our dedicated staff provided helpful and friendly service to enhance your stay. Your positive feedback encourages us to continue delivering exceptional experiences.Thank you for choosing us for your visit to our exciting city. We hope to have another opportunity to host you in the future.Best Regards,Guest Service Team

10/10 Fremragende

Emilie Valérie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel super, personnel agréable. Petit déjeuner varié. Station de metro a 5 minutes
Overnattede 6 nætter i februar 2024
Svar fra Guest Service Team den 2. mar. 2024
Dear Emilie, Thank you for choosing Fairfield Inn & Suites New York Manhattan/Times Square South for your visit to New York City. It is always gratifying to receive praise for exceeding expectations, and we are delighted you found everything about us satisfying. We are glad you loved the convenience of our location, the variety of breakfasts, and the courteous associates. We can't wait to welcome you back for another exceptional stay.Best regards,Guest Service Team

8/10 Udmærket

Daniel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i februar 2024
Svar fra Guest Service Team den 1. mar. 2024
Dear Daniel, Thank you for choosing to stay with us and for leaving your rating. We're delighted to know that you had a great experience here at Fairfield Inn & Suites New York Manhattan/Times Square South. We look forward to welcoming you back on your next visit.Best regards,Guest Service Team

10/10 Fremragende

Doug

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Customer service was excellent
Overnattede 3 nætter i februar 2024
Svar fra Guest Service Team den 28. feb. 2024
Dear Doug, We appreciate you reviewing your recent visit to Fairfield Inn & Suites New York Manhattan/Times Square South. It was a pleasure to read how much you enjoyed our hospitality. Your kind words have been shared and celebrated with our team. Thank you for choosing us for your visit to our exciting city, and we hope to have another occasion to host you in the future. Best Regards, Guest Service Team

6/10 Okay

Sharad

Rejste med familie
Synes godt om: Rengøring
Good hotel. Tough to get an elevator. Housekeeping was done late in the day just as we were coming back to rest. Bed was hard and uncomfortable.
Overnattede 4 nætter i februar 2024
Svar fra Guest Service Team den 27. feb. 2024
Dear Sharad, We appreciate you taking the time to tell us about your stay. We are pleased you liked our hotel, although we regret not meeting your expectations with the comforts of the bed and housekeeping service. We will discuss your concerns appropriately with the respective teams for further improvements. We're also sorry to hear about your experience with the elevators during your stay. In a bustling hotel like ours, we understand how important timely and efficient transportation between floors can be. Please know that we are constantly improving our property to enhance our guests' experiences; therefore, we are very grateful for your feedback. We appreciate your patience and hope that this aspect did not significantly impact the overall enjoyment of your stay with us.Best Regards,Guest Service Team