Værelse - 1 kingsize-seng | Egyptiske bomuldslagner, premium-sengetøj, Select Comfort-senge

Anmeldelser af Canal Loft Hotel

2.5 out of 5
Canal Loft Hotel
94 Canal Street, New York, NY

Anmeldelser

7,2

Godt

Bedømmelse på 10 − Fremragende. 211 af i alt 783 anmeldelser" "
Bedømmelse på 8 − Udmærket. 283 af i alt 783 anmeldelser" "
Bedømmelse på 6 − Okay. 124 af i alt 783 anmeldelser" "
Bedømmelse på 4 − Dårligt. 68 af i alt 783 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 97 af i alt 783 anmeldelser" "

7,8/10

Rengøring

7,4/10

Service og personale

6,2/10

Faciliteter

7,4/10

Overnatningsstedets tilstand og faciliteter

7,2/10

Miljøvenligt

Anmeldelser

6/10 Okay

Philip Lehmann

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Hotel Good
Hotel is Nice, Area can be a little uncomfortable after 9 pm
Overnattede 2 nætter i december 2023
Svar fra CLH Team den 4. jan. 2024
Thank you for sharing your feedback. We appreciate your insights and will use them to enhance our services. If there are specific areas where we can improve, we'd love to hear more. We hope to have another opportunity to exceed your expectations in the future.

8/10 Udmærket

Anders

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
OK til prisen.
Overnattede 1 nat i december 2023
Svar fra CLH Team den 23. dec. 2023
Thank you for your positive feedback! We appreciate your rating of 8/10 and are delighted to hear you had a good experience. We hope to welcome you back soon!

8/10 Udmærket

Bente

Overnattede 6 nætter i november 2023
Svar fra CLH Team den 19. dec. 2023
"Thank you for the glowing 4/5 review! We're delighted to hear that you enjoyed your stay. We look forward to welcoming you back soon!"

2/10 Forfærdeligt

Lasse

Overnattede 3 nætter i september 2022

4/10 Dårligt

Jan

Forretningsrejsende
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Too expensive for the current condition
Really sad looking hotel. The area was just ss sad
Overnattede 2 nætter i oktober 2022
Svar fra CLH Team den 6. okt. 2022
Dear Guest, Thank you for staying at Canal Loft Hotel. We appreciate your review as well. We apologize for any inconveniences caused to you during your stay. We will be happy to welcome you back. Best regards, Canal Loft Hotel Team

8/10 Udmærket

Thiusius

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2022
Svar fra Canal Loft Hotel Team den 29. maj 2022
Dear Thiusius, Thank you for choosing Canal Loft Hotel, and generous rate. We appreciate your feedback!

4/10 Dårligt

August

Overnattede 1 nat i marts 2022
Svar fra Canal Loft Hotel Team den 5. maj 2022
Dear August, Thank you for your comment!

6/10 Okay

Verificeret rejsende

Rejste i en gruppe
Synes ikke om: Rengøring
Ingen samarbejdsvilje i receptionen, da vi forsøgte at flytte værelse.Vi havde ikke fået det værelse, vi havde booket. Det blev meddelt at alt var udsolgt. På trods af dette, oplever vi at folk kommer ind fra gaden og får ledige værelser! Ingen opfyldning af toiletpapir og rene håndklæder.
Overnattede 4 nætter i maj 2019

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring
Synes ikke om: Service og personale
Hotel.com messed up our reservation
At Hotel.com I ordered a private room for me and my friend to share. However, it was not as promised as we got to share a mixed room with two guys. Quite different than expected! In the private we were promised a twin-bed, but we got a bunk bed. The girl at the desk said that it has happened a lot of times that hotels.com has messed up the reservations, and Canal Loft did not take responsibility for this. Furthermore, we were promised a hairdryer in the booking reservation, but there wasn’t any in the room. Instead we had to go to the reception every morning to borrow one that we had to share with the other guests in the hotel - not nice. The location is China Town - it is messy and packed with people, however, it has its charm and the neighbourhood is close to everything (center, East Village, Brooklyn Bridge, Soho, metros etc). After a while, we got used to the hotel and the staff, and we got along in spite of the problems with the reservation. The hotel is simple and more or less clean if you just want a place to sleep. It is not cosy, and you don’t want to hang out there when your feet are too tired from walking... Then you need to upgrade somewhere else.
Overnattede 6 nætter i april 2019

8/10 Udmærket

Malte Moeller

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 8 nætter i marts 2019

8/10 Udmærket

Nadja

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 8 nætter i september 2018

6/10 Okay

Mark

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Chose the hotel for cost and location...in that respect you get what you pay for,the room was tidy and spacious with a good working shower and bathroom. There were hairs in the bed however and stains on the sheets and to agree with many reviews here,the 2 receptionists we met were just cold and unwelcoming offering little more than a short answer...There was also a fee to pay on arrival,the usual U.S tax and percentage but at $96 for the 2 of us I couldnt work out if it was truly correct...many people here say not but it was certainty not a refundable deposit like some folk think... Overall...The stay was quiet and comfortable with local food choices and Subways close...so my daughter and I did Manhattan and Brooklyn in 3 days easily...We did however feel a little cautuous as there was no safe to leave valuables and bags were just left in the lobby after checkout...we took a rucksack wih valuables out with us and didnt leave bags....the reviews here make it a hard hotel to judge so we were cautious and would perhaps not recommend unless we came again and felt less edgy....in anycase a holiday is what you make it and we had a blast,slept well and did loads....tread with caution but dont be afraid.
Overnattede 3 nætter i februar 2024
Svar fra CLH Team den 17. feb. 2024
Thank you for sharing your feedback with us. We're glad to hear that you found the room tidy and spacious with good amenities. We apologize for any inconvenience regarding cleanliness and reception service. Your comments have been noted and will be addressed with our team. We appreciate your cautionary advice and hope to have the opportunity to welcome you back in the future. We're delighted to know you had an enjoyable stay overall and were able to make the most of your time in Manhattan and Brooklyn. Safe travels!

6/10 Okay

Terry

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Faciliteter
The price was good.
Overnattede 1 nat i december 2023
Svar fra CLH Team den 8. feb. 2024
Thank you for your feedback. We're glad you found our pricing competitive. If there's anything specific you feel we could improve to earn a higher rating next time, please let us know. We hope to have the opportunity to host you again in the future.

10/10 Fremragende

Marianne

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Merci
Overnattede 4 nætter i december 2023
Svar fra CLH Team den 8. jan. 2024
Thank you for the perfect score! We're thrilled to hear you had a wonderful experience. We look forward to welcoming you back in the future!

8/10 Udmærket

Andrea Elibeth Zazueta

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good food around
Overnattede 7 nætter i december 2023
Svar fra CLH Team den 8. jan. 2024
Thank you for your positive feedback and a 4/5 rating! We appreciate your stay with us and hope to welcome you back for an even better experience in the future.

6/10 Okay

Dhaval

Overnattede 1 nat i december 2023
Svar fra CLH Team den 8. jan. 2024
Thank you for your feedback. We appreciate your rating and would love to know more about your specific experience to further improve our services.

8/10 Udmærket

Keiko

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i december 2023
Svar fra CLH Team den 6. jan. 2024
Thank you for your 4/5 review! We appreciate your feedback and hope to exceed your expectations on your next visit

8/10 Udmærket

NATHALIE

Overnattede 7 nætter i december 2023
Svar fra CLH Team den 26. dec. 2023
Thank you for the 4/5 rating! We're delighted you enjoyed your stay. If there's anything specific you'd like to share, we'd love to hear more about your experience. Looking forward to welcoming you back soon!

2/10 Forfærdeligt

Juliette

Overnattede 1 nat i december 2023
Svar fra CLH Team den 23. dec. 2023
We apologize for any inconvenience you may have experienced during your stay. Your feedback is valuable to us, and we're committed to addressing any issues. If you have specific concerns, please feel free to share them so we can improve. Thank you for bringing this to our attention.

8/10 Udmærket

Andre

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Wir haben wirklich nicht mehr erwarten können für den Preis.. hatten ein sauberes Zimmer mit neu renovierten Bad. Kleiner Kühlschrank und Kleiderschrank sowie Föhn und Bügeleisen vorhanden. Einziger Minuspunkt ist der Lärmpegel von außerhalb aber war für uns nicht zu störend
Overnattede 6 nætter i december 2023
Svar fra CLH Team den 23. dec. 2023
Vielen Dank für Ihr positives Feedback! Wir freuen uns, dass Sie mit Ihrem sauberen und renovierten Zimmer sowie den Annehmlichkeiten zufrieden waren. Es tut uns leid, dass der Lärmpegel störend war, und wir schätzen Ihr Verständnis. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!

6/10 Okay

Sherry

Rejste med familie
No functioning lights in main room, had to turn on the TV just to have some light in the room. No frills, don't expect much and you won't be disappointed.
Overnattede 1 nat i november 2023
Svar fra CLH Team den 23. dec. 2023
We apologize for the inconvenience you experienced with the lights in your room. Your feedback is important to us, and we will address this issue to enhance our guests' experience. Thank you for bringing it to our attention, and we appreciate your understanding.

10/10 Fremragende

Luis Francisco Rodríguez

Rejste med partner
Synes godt om: Rengøring, service og personale
Alright
Svar fra CLH Team den 19. dec. 2023
"Thank you for the glowing 5/5 review! We're delighted to hear that you enjoyed your stay. We look forward to welcoming you back soon!"

10/10 Fremragende

Cassandra

Overnattede 1 nat i december 2023
Svar fra CLH Team den 6. jan. 2024
Thank you for your wonderful 5/5 review! We're thrilled to hear you enjoyed your stay. Looking forward to welcoming you back soon!

4/10 Dårligt

Corinna

Rejste med partner
Synes ikke om: Service og personale, faciliteter
Wir haben dort 5 Nächte verbracht und waren absolut enttäuscht. Wer vor 15 Uhr anreisen möchte, verlangt das Hotel 50$ extra für einen Early-Check-in. Es gibt keinen Raum für die Gepäckaufbewahrung. Das Gepäck stand im Eingangsbereich für jeden frei zugänglich. Im Gemeinschaftsraum gab einen Kühlschrank, eine Mikrowelle, in dem niemand etwas aufwärmen oder auch in den Raum aufhalten wollte, da es ziemlich schmutzig war und als Lager für das Hotel genutzt wurde. Es gibt keine richige Heizung, nur eine Klimaanlage mit Heizfunktion die in den ersten Minuten kalte Luft ins Zimmer bläst und nachts immer wieder geräuschvoll angeht. Da die Zimmer im Winter wegen schlechter Isolation ziemlich kalt sind hat man leider keine Wahl. Schlafen? Fehlanzeige! Nur mit Ohrstöpsel! Um 3 Uhr morgens kamen Lastwagen, um ihre Waren in den Geschäften in der Nachbarschaft abzuladen und ließen ihre Motoren die ganze Zeit laufen! In der Beschreibung stand "tägliche Zimmerreinigung" - das Zimmer wurde nur alle zwei Tage grob "gereinigt". Kühlschrank gab es nur im Gemeinschaftsraum. Es gab einen kleinen Stuhl und ein sehr schmaler Schrank, in dem lag auch ein nicht festgeschaubter Safe, der aber nicht funktionierte. Es wurde zwar renoviert, aber die Bilder wurden sehr gut mit Filtern nachbearbeitet. Fazit für uns - wir hätten ein paar Dollar mehr ausgeben und ein anderes Hotel buchen sollen. Wir würden dieses Hotel nicht weiterempfehlen und auch kein zweites Mal hierher kommen.  
Svar fra CLH Team den 19. dec. 2023
Vielen Dank für Ihr Feedback. Es tut uns leid, dass Ihr Aufenthalt nicht Ihren Erwartungen entsprochen hat. Wir nehmen Ihre Anmerkungen ernst und werden diese intern besprechen, um Verbesserungen vorzunehmen. Wir entschuldigen uns für eventuelle Unannehmlichkeiten und hoffen, dass Sie in Zukunft eine bessere Erfahrung machen können.

2/10 Forfærdeligt

Alex

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
filthy rooms. long black hairs everywhere. pubes and stains on the bed sheets. lady at front desk isn’t pleasant. highway robbery pricing. don’t go here unless u like that kinda stuff
Overnattede 2 nætter i december 2023
Svar fra CLH Team den 19. dec. 2023
We're sorry to hear about your experience. Please reach out to us directly so we can address your concerns and improve. Thank you for your feedback

4/10 Dårligt

Samuel

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i december 2023
Svar fra CLH Team den 19. dec. 2023
We appreciate your feedback and apologize for any shortcomings. Your comments are valuable to us as we strive to enhance our services. If you have specific concerns, please contact us so we can address them promptly. Thank you for staying with us

6/10 Okay

Justin

Overnattede 7 nætter i november 2023
Svar fra CLH Team den 4. jan. 2024
Thank you for taking the time to provide your feedback. We appreciate your input and apologize for any shortcomings during your stay. We're committed to continuous improvement and hope to have the chance to better serve you in the future.

2/10 Forfærdeligt

ADMIN YARITZA

Overnattede 6 nætter i december 2023
Svar fra CLH Team den 30. dec. 2023
We're sorry to hear about your experience. Please reach out to us directly with more details so we can address your concerns and improve. Thank you for sharing your feedback.

10/10 Fremragende

OSWALDO

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Bien
Svar fra CLH Team den 10. feb. 2024
Thank you for the perfect rating! We're delighted you enjoyed your stay with us. Looking forward to welcoming you back soon!

6/10 Okay

jacob

Rejste med partner
Overnattede 1 nat i december 2023
Svar fra CLH Team den 19. dec. 2023
Thank you for sharing your feedback. We're glad you chose to stay with us. If there's anything specific you think we can improve, we'd love to hear more. We hope to have the opportunity to welcome you back in the future

6/10 Okay

Judith

Rejste med familie
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Definitely will not stay there again. The area was dirty and the staff unfriendly.
Overnattede 3 nætter i november 2023
Svar fra CLH Team den 28. nov. 2023
We're sorry to hear about your experience. We take your feedback seriously and will address these concerns to improve our services. Thank you for bringing this to our attention

8/10 Udmærket

Cornelia Martina Maria

Overnattede 3 nætter i november 2023
Svar fra CLH Team den 19. dec. 2023
"Thank you for the glowing 4/5 review! We're delighted to hear that you enjoyed your stay. We look forward to welcoming you back soon!"

4/10 Dårligt

Sarah

Rejste med partner
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I would not stay here again. They have no place to keep bags other then in their lobby. Bed sheets had a stain on them and their guest lounge area looked like a closet. It was cheap and close to subway and in chinatown.
Overnattede 2 nætter i november 2023
Svar fra CLH Team den 28. nov. 2023
We appreciate your feedback and regret to hear about your experience. We'll address the concerns you've raised about bag storage, bed sheets, and the guest lounge to enhance our guests' satisfaction. Thank you for bringing these issues to our attention.

6/10 Okay

larissa

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Faciliteter
Um recepcionista mau humorado, outros ok, a cama quebrou na primeira noite e tive que dormir todas as outras noites com colchão no chão.
Overnattede 7 nætter i november 2023
Svar fra CLH Team den 28. nov. 2023
Lamentamos muito pelos inconvenientes que você enfrentou durante sua estadia. Pedimos desculpas pela atitude do recepcionista e pelo problema com a cama. Agradecemos por compartilhar sua experiência e garantimos que tomaremos medidas para melhorar. Esperamos ter a oportunidade de recebê-lo novamente e proporcionar uma estadia mais agradável.

8/10 Udmærket

Michael

Synes godt om: Rengøring
great position for exploring Manhatten. waiting 30 days for the $100 bond per room was not good it ate into my holiday budget
Overnattede 2 nætter i oktober 2023
Svar fra CLH Team den 25. nov. 2023
Thank you for your feedback! We're thrilled you enjoyed our convenient location. Apologies for the delay in releasing the room bond; we'll address this to enhance our guests' experience. We appreciate your understanding and hope to welcome you back for a smoother stay next time.

10/10 Fremragende

mariane t

Overnattede 1 nat i november 2023
Svar fra CLH Team den 22. nov. 2023
Thank you for your fantastic 10/10 review! We're thrilled to hear that you had a wonderful stay. Looking forward to welcoming you back soon!

6/10 Okay

Kay

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
U-Bahnen sind innerhalb weniger Minuten erreichbar. Personal ist auch freundlich. Jedoch ist die Einrichtung der Zimmer schon lange nicht mehr Zeitgemäß.
Overnattede 6 nætter i november 2023
Svar fra CLH Team den 20. nov. 2023
Vielen Dank für Ihr Feedback! Es freut uns zu hören, dass die U-Bahnen leicht erreichbar sind und Sie freundliches Personal erlebt haben. Wir nehmen Ihre Anmerkungen zur Zimmerausstattung zur Kenntnis und werden diese bei unseren zukünftigen Verbesserungen berücksichtigen. Wir hoffen, Sie bald wieder begrüßen zu dürfen.

4/10 Dårligt

Lisa

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i november 2023
Svar fra CLH Team den 17. nov. 2023
Thank you for taking the time to share your feedback. We appreciate your input and apologize for any shortcomings you experienced during your stay. We strive to improve and hope to have the opportunity to better serve you in the future.

8/10 Udmærket

Kevin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very good value. Was a bit worried it would be a bit of a dive due to how much cheaper it is than most Manhattan Hotels, however I was pleasantly surprised. Good sized room which was clean and comfortable. Only criticism would be the mattress needs replaced as it's much softer in the middle than the edges, but that's a bit of a "first world problem". Location wasnt great but on the plus side there were two subway stations within a 5 minute walk
Overnattede 4 nætter i november 2023
Svar fra CLH Team den 12. nov. 2023
Thank you for your feedback! We're delighted to hear you found value in your stay and enjoyed the clean, comfortable room. We appreciate your mattress feedback and will address it. We're glad the convenient subway access added to your overall experience. We look forward to welcoming you back!

8/10 Udmærket

Oscar

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
El hotel es justo para dormir en buena cama (king size) buenas almohadas, limpio, calefaccion, agua caliente, bien ubicado (Chinatown) en Manhattan, varias lineas de metro y bus cerca.
Svar fra CLH Team den 10. nov. 2023
¡Gracias por tu reseña! Nos alegra que hayas disfrutado de tu estancia y que hayas encontrado el hotel cómodo y bien ubicado. Esperamos recibirte de nuevo en el futuro.

6/10 Okay

Zain

Overnattede 2 nætter i november 2023
Svar fra CLH Team den 10. nov. 2023
Thank you for your rating. We appreciate your feedback and will strive to improve in the areas that you found lacking.

8/10 Udmærket

Matthew

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient location.
Overnattede 2 nætter i november 2023
Svar fra CLH Team den 6. nov. 2023
Thank you for appreciating our convenient location! We're glad it added to your stay.

4/10 Dårligt

Christian, Limburgerhof

Rejste i en gruppe
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
In den Zimmern ist nichtmal ein Stuhl oder ein kleiner Schrank, man muss seine Sachen aufs Bett oder den Boden legen. Das gleiche im Bad, alleKlamotten müssen auf dem Boden gelagert werden. Und das Personal am Empfang ist komplett teilnahmslos. Der Preis ist gut. Das ist alles.
Svar fra CLH Team den 6. nov. 2023
Vielen Dank für Ihr Feedback. Wir bedauern, dass Ihre Erfahrung in Bezug auf die Zimmerausstattung und den Empfang nicht Ihren Erwartungen entsprochen hat. Wir schätzen Ihr ehrliches Feedback und werden daran arbeiten, unsere Servicequalität zu verbessern. Wir freuen uns, dass Sie den Preis schätzen. Wenn Sie uns weitere Anregungen geben möchten, lassen Sie es uns bitte wissen.

6/10 Okay

Sonjya

Rejste med partner
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Booking was for 2 nights but double booked first night so instead of private queen bed with ensuite (TV etc) had room with 2 lots of twin bunk beds (no Tv, poor fixtures/bath etc) simply underwhelming - second day had to leave luggage near front desk check out and back in after 3pm to have room should have had (nice room good fixtures, improved comfort) - staff really not helpful - when complained not getting what was paid for said we could cancel through expedia (and at 8pm at night find another hotel in New York nearby with a similar price? We had booked months in advance to keep price down so not an option!) Good deli just across the street, position good able to walk to 9/11 etc, handy to metro and bus stops. So if had 2nd room would give good 4 star review if had to have 1st room for another night would be 2stars maximum!
Overnattede 2 nætter i oktober 2023
Svar fra CLH Team den 3. nov. 2023
We apologize for the inconvenience you experienced during your stay. Your feedback is valuable, and we will use it to improve our services and avoid such situations in the future. We appreciate your understanding of the situation and hope to provide a better experience if you choose to stay with us again in the future. Thank you for sharing your thoughts.

10/10 Fremragende

Lara

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Clean and comfy hotel in Chinatown
I was over the moon with this great hotel in Chinatown. It’s basic but so clean and comfortable, and there is a great bodega across the road where you can get all the supplies you might need, including fresh coffee and smoothies. The staff were very friendly and helpful, and the beds were very comfortable - would stay again!
Overnattede 2 nætter i oktober 2023
Svar fra CLH Team den 31. okt. 2023
Thank you for your kind words! We're delighted to hear that you had a wonderful stay at our hotel. We look forward to welcoming you back in the future.

6/10 Okay

Fetje

Synes godt om: Service og personale
Overnattede 7 nætter i oktober 2023
Svar fra CLH Team den 30. okt. 2023
Thank you for taking the time to share your feedback. We appreciate your input and will strive to improve your experience in the future.

6/10 Okay

Verificeret rejsende

Synes ikke om: Rengøring
Meh.
Absolute bare bones operation. There were some hairs in the shower not from us. It was otherwise fine, not too loud but definitely can hear traffic noise and especially car horns.
Overnattede 1 nat i oktober 2023
Svar fra CLH Team den 29. okt. 2023
Thank you for your feedback. We apologize for the inconvenience with the cleanliness and noise. We'll address these issues to improve the guest experience.

6/10 Okay

Adriana Johanna Maria van den

Forretningsrejsende
Synes ikke om: Service og personale, faciliteter
Basic hotel. Zeer beperkte service. Kamer werd hele week 1 keer gedaan, 3 keer schone handdoeken gekregen. Receptie heeft weinig kennis van omgeving. Gehorig vanaf straat, met name bij enige ventilatie via raam. Zeer prettig waren de gedeelde koelkasten en magentron op de 3e verdieping. De waterkoker had zeer lang nodig voor heet water.
Overnattede 7 nætter i oktober 2023
Svar fra CLH Team den 3. nov. 2023
Bedankt voor uw feedback. We zullen uw opmerkingen gebruiken om onze service en voorzieningen te verbeteren. We betreuren dat uw verblijf niet volledig aan uw verwachtingen voldeed en zullen eraan werken om de genoemde kwesties aan te pakken. We hopen dat u in de toekomst een betere ervaring zult hebben bij ons.

6/10 Okay

Hernando

Rejste med partner
Synes godt om: Service og personale
One and done
Overnattede 2 nætter i oktober 2023
Svar fra CLH Team den 28. okt. 2023
Thank you for taking the time to leave a review. We appreciate your feedback and will work to improve your experience in the future. If you have any specific suggestions or concerns, please feel free to share them with us. We hope to have the opportunity to better serve you on your next visit.

8/10 Udmærket

Ricky

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Would stay again
I enjoyed my stay. The staff was very kind. The hotel was clean, large room with a good heating unit and a comfortable bed and bath, within walking distance of tasty shops and subway access. I'd stay again.
Overnattede 2 nætter i oktober 2023
Svar fra CLH Team den 24. okt. 2023
Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay and appreciated our staff, cleanliness, room amenities, and convenient location. We look forward to welcoming you back in the future!