great location for the French Quarter Festival. Side entry and check in on the 11th floor is a tad quirky. The bar is gorgeous, great views of the river and the French Quarter! rooms are fine, large with COMFY beds. bathrooms old, but attempts at updates w/sinks and rain shower. I do appreciate the environmental interest, with toiletries. The bellman are all terrific. the hostess at the breakfast spot on the 11th seems uninformed - this stay was perfect for what we wanted to do. I felt very safe!!!