Hoteller nær Netley Abbey

"Bar was a fun experience. Lot a of great information from the locals - they made us feel very welcome."

"Everything was good apart from the lack of cooking/warming facilities e.g. a microwave/stove to warm food "

"Alicia (the blonde haired lady on reception - hoping i’ve remembered your name correctly!) was absolutely incredible with looking after us. The food was delicious with a very generous breakfast spread, the spa was clean and tidy. The room was so comfortable and tidy, lovely bed!! only a few things which we feel could improve; the coffee, tea and biscuits were not restocked every day so we often had to call to ask. Flannels and a toilet roll were not always resupplied so we needed to call for...

"Lovely accommodation convenient location to the Brook. Friendly staff. Comfortable and clean rooms. Shower slightly on the hot side for a perfect shower. Very satisfied"

"Did what is should to the prize."

"Upon arrival, I was initially assigned an occupied room. The place was unstaffed, and the provided phone number was unreachable. I had to ask other guests for an alternative number. I called, texted, and left a WhatsApp message on that number, but received no response for at least an hour.When I finally received a text message with details for a new room, I found the bed was broken and the room was freezing cold. A staff member told me he would come to fix the issue but ultimately never showed...

"Shower was dirty. A tv would have been good "

"Cleanliness requires attention. Faced an issue with the lock while checking in and the customer support was very difficult to reach and help arrived almost after we being stranded for 2 hours . "

"Very dirty place, room and sheets stank of unwashed bodies. "

"First of all, there was no staff or anyone to welcome you. We reserved a room with a private bath, and when we arrived we had been assigned a different room with no private bathroom. The shared bathroom available was filthy and the linoleum was coming off the floor. The bedroom was dirty as well and the beds were like cots, horrible mattresses. We tried to reach property owner with no avail. They never responded to any of our inquiries. Within 15 mins, we booked a room at local hotel and left...

"I couldn't get in to the property. I arrived at around 7pm and put the code into the door lock and turned the handle only to find that the door was also locked with another lock I phoned the contact number on the booking confirmation only to find it was an office and nobody was there, so I left a message, I never had a reply. I rang Hotels.com, who were very helpful. But they were unable to get me a refund. I had not read the reviews for the place, but I sugest that if you want to make booking...

"The property is undergoing some kind of renovation. It is dirty, fire doors do not close properly. The bed sank when you touched it. No tv, no WiFi, security of the property leaves a lot to be desired. The shared bathrooms are dirty and the locks barely work. Holes in the plasterboard walls. Stains up the walls. DO NOT stay here."

"No staff to be seen"