Hoteller nær National Newspaper Archive of Guatemala

"L"

"Clean and minimalist decor . Soft sheets and good amenities. Comfortable bed and pillows. "

"Great service….. "

"The staff was helpful and friendly. "

"The staff was very nice and they had clean rooms. Note that ours did not have a mini fridge or microwave. The location was very walkable and we got breakfast and dinner at many different spots. Room got a bit cold at night, as the temperature got down around 45-50 degrees Fahrenheit. They do have private parking. Overall, we enjoyed our stay."

"Todo muy bien, solo que no pudimos usar la alberca, estaba demasiado fría el agua. Sería ideal que tuviera calefacción."

"No English spiking staf."

"No me volvería a hospedar en este lugar. Varias cosas, el suelo de la cocina era de cubos de vidrio, los cuales estaban rotos y de hecho solo tenía una cinta transparente encima. Existe un alto riesgo de cortarse. Tengo fotos y videos que lo prueban Los paños manchados, las sábanas y fundas de almohadas rotas. El baño olía mal y estaba super sucio. Nada es como en las fotos. "

"This place is terribly miss advertised by the pictures"

"Muy mala limpieza de ropa de cama de habitación y de servicio ."

"Las instalaciones son muy lindas e impecables."

"The hotel was super clean, staff was great, good value for the price. We had dinner at the adjoining Westin. Close to the airport. "

"Safe and clean and the breakfast was delicious and included."

"Room was clean and property was well taken care of. All the staff was professional and had no problem answering our questions. The hotel has a gate to walk through, not just anybody can come inside and the parking lot is also gated so they have staff that manage these services. Casa serena is located in a quiet, prosperous area that is walkable with at least 3-5 bars/restaurants nearby. We literally have zero complaints!"

"Loved"

"Very comfortable, shiny clean, beautiful view on the city and the volcanoes, very kind staff. Special thanks to the cleaning staff! The only problem was that it was a little bit cold in the room. Definitely can recommend."

"too expensive for mediocre service"