Lejlighedshotel

InTown Suites Extended Stay Murfreesboro TN - MTSU

Overnatningsstedets klasse: 2

Vælg datoer for at se priser

Anmeldelser

6,2 ud af 10.

Populære faciliteter

  • Køkken
  • Parkering er inkluderet
  • Gratis Wi-Fi
  • Aircondition
  • Vaskeri

Værelsesmuligheder

Tilgængelige filtre for værelser
Viser 13 ud af 13 værelser

Indlæs alle billeder af Premium-studiolejlighed - 1 queensize-seng

Gratis Wi-Fi, sengetøj

Premium-studiolejlighed - 1 queensize-seng

  • 1 soveværelse
  • Plads til 2 personer
  • 1 queensize-seng

Indlæs alle billeder af Premium-studiolejlighed - 2 dobbeltsenge

Gratis Wi-Fi, sengetøj

Premium-studiolejlighed - 2 dobbeltsenge

  • 1 soveværelse
  • Plads til 4 personer
  • 2 dobbeltsenge

Indlæs alle billeder af Premium-studiolejlighed - 1 queensize-seng - handicapvenligt badekar

Gratis Wi-Fi, sengetøj

Premium-studiolejlighed - 1 queensize-seng - handicapvenligt badekar

  • 1 soveværelse
  • Plads til 2 personer
  • 1 queensize-seng

Indlæs alle billeder af Premium-lejlighed - 1 kingsize-seng med sovesofa - handicapvenligt badekar

Gratis Wi-Fi, sengetøj

Premium-lejlighed - 1 kingsize-seng med sovesofa - handicapvenligt badekar

  • 1 soveværelse
  • Plads til 2 personer
  • 1 kingsize-seng og 1 sovesofa (enkeltseng)

Indlæs alle billeder af Premium-lejlighed - 1 kingsize-seng med sovesofa

Gratis Wi-Fi, sengetøj

Premium-lejlighed - 1 kingsize-seng med sovesofa

  • 1 soveværelse
  • Plads til 4 personer
  • 1 kingsize-seng og 1 sovesofa (enkeltseng)

Indlæs alle billeder af Premium-studiolejlighed - 1 queensize-seng med sovesofa

Gratis Wi-Fi, sengetøj

Premium-studiolejlighed - 1 queensize-seng med sovesofa

  • 1 soveværelse
  • Plads til 2 personer
  • 1 queensize-seng og 1 sovesofa (enkeltseng)

Indlæs alle billeder af Premium-studiolejlighed - flere senge

Gratis Wi-Fi, sengetøj

Premium-studiolejlighed - flere senge

  • 1 soveværelse
  • Plads til 5 personer
  • 2 dobbeltsenge og 1 sovesofa (enkeltseng)

Indlæs alle billeder af Superior-studiolejlighed - 1 queensize-seng

Gratis Wi-Fi, sengetøj

Superior-studiolejlighed - 1 queensize-seng

  • 1 soveværelse
  • Plads til 2 personer
  • 1 queensize-seng

Indlæs alle billeder af Superior-studiolejlighed - 1 queensize-seng - handicapvenligt badekar

Gratis Wi-Fi, sengetøj

Superior-studiolejlighed - 1 queensize-seng - handicapvenligt badekar

  • 1 soveværelse
  • Plads til 2 personer
  • 1 queensize-seng

Indlæs alle billeder af Superior-studiolejlighed - 2 dobbeltsenge

Gratis Wi-Fi, sengetøj

Superior-studiolejlighed - 2 dobbeltsenge

  • 1 soveværelse
  • Plads til 4 personer
  • 2 dobbeltsenge

Indlæs alle billeder af Superior-studiolejlighed - 1 kingsize-seng

Gratis Wi-Fi, sengetøj

Superior-studiolejlighed - 1 kingsize-seng

  • 1 soveværelse
  • Plads til 3 personer
  • 1 kingsize-seng

Indlæs alle billeder af Standard-studiolejlighed - 1 queensize-seng

Gratis Wi-Fi, sengetøj

Standard-studiolejlighed - 1 queensize-seng

  • 1 soveværelse
  • Plads til 2 personer
  • 1 queensize-seng

Indlæs alle billeder af Grand-værelse

Gratis Wi-Fi, sengetøj

Grand-værelse

  • 1 soveværelse
  • Plads til 7 personer
  • 2 kingsize-senge og 1 sovesofa (enkeltseng) ELLER 1 queensize-seng og 1 sovesofa (enkeltseng)

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WoodSpring Suites Nashville near Rivergate

Madison
  • Kæledyrsvenligt
  • Parkering er inkluderet
  • Gratis Wi-Fi
  • Aircondition
6.6 ud af 10, 587 anmeldelser
Prisen er 551 kr.
inkluderer skatter og gebyrer
13. okt. - 14. okt.
WoodSpring Suites Nashville near Rivergate
Mod logo
Log på for at se tilgængelige rabatter og fordele. Flere fordele til flere eventyr.
Log påTilmeld dig nu – det er gratis

Om området

InTown Suites Extended Stay Murfreesboro TN - MTSU befinder sig i Murfreesboro. Discovery Center at Murfree Spring og Indian Hills Golf Course er begge et besøg værd, hvis oplevelser står på agendaen, mens dem der er interesseret i seværdigheder, kan kigge forbi Middle Tennessee Museum of Natural History og Go USA Fun Park. Murfreesboro Strike and Spare Family Fun Center og Cason Trailhead er også et besøg værd. Brug noget tid på at udforske områdets oplevelser såsom golf. Besøg vores rejseguide til Murfreesboro
Vis flere lejlighedshoteller i Nashville
Kort
1345 Old Fort Pkwy, Murfreesboro, TN, 37129

Hvad ligger i nærheden?

  • Et hyggeligt træhus med veranda, omgivet af et træhegn og pyntet med græskar og blomster.
    Cannonsburgh Village
    3 min. kørsel - 2.1 km
  • Stones River Mall
    14 min. gang - 1.2 km
  • Boro Bourbon & Brews
    3 min. kørsel - 2.1 km
  • Go USA Fun Park
    3 min. kørsel - 2.4 km
  • Middle Tennessee Museum of Natural History
    3 min. kørsel - 2.4 km

Sådan kommer du rundt

  • Nashville International Airport (BNA) - 34 min. kørsel

Restauranter

  • Chick-fil-A
    2 min. kørsel
  • Farmers Family Restaurant
    19 min. gang
  • Tailgate Brewery Murfreesboro
    7 min. gang
  • KPOT Korean BBQ & Hot Pot
    13 min. gang
  • Cheddar's Scratch Kitchen
    14 min. gang

Om overnatningsstedet

InTown Suites Extended Stay Murfreesboro TN - MTSU

  • Højdepunkter på overnatningsstedet
  • InTown Suites Extended Stay Murfreesboro TN - MTSU tilbyder vaskerifaciliteter m.m. Hold forbindelsen med gratis Wi-Fi på værelset.
  • Du kan desuden drage fordel af følgende under dit ophold:
    • Gratis selvstændig parkering
    • En automat og røgfrie områder
  • Værelsesfaciliteter
  • Alle 136 værelser inkluderer fordele såsom aircondition og separate spiseområder samt faciliteter som gratis Wi-Fi og spiseborde.
  • Ekstra faciliteter inkluderer:
    • Badeværelser med en kombination af bruser/badekar og sæbe
    • 49-tommers fladskærms-tv med premium-tv-kanaler
    • Garderobe eller klædeskab, separat spiseområde og køkken

Lignende overnatningssteder

En moderne lobby med lædersofaer, pejs og et stort vindue med røde gardiner.
Ramada by Wyndham Murfreesboro
Murfreesboro
  • Pool
  • Morgenmad er inkluderet
  • Kæledyrsvenligt
  • Parkering er inkluderet
6.8 ud af 10, 1.001 anmeldelser
Prisen er 493 kr.
inkluderer skatter og gebyrer
27. sep. - 28. sep.
Ramada by Wyndham Murfreesboro
Sammenlign lignende overnatningssteder

Faciliteter på overnatningsstedet

Internet

  • Tilgængeligt i lejligheden: gratis Wi-Fi

Parkering og transport

  • Gratis selvstændig parkering på stedet
  • Begrænset selvstændig parkering på stedet
  • Mulighed for handicapparkering

Køkken

  • Fryser
  • Kogeplade
  • Køleskab
  • Mikrobølgeovn

Spisning

  • Spisebord

Soveværelser

  • Sengelinned til rådighed

Badeværelse

  • 1 privat badeværelse
  • Håndklæder til rådighed
  • Kombineret bruser og badekar
  • Sæbe
  • Toiletpapir

Opholdsområder

  • Separat spiseområde
  • Spisebord

Underholdning

  • 49 tommers fladskærms-tv med premium-satellitkanaler

Tøjvask

  • Vaskeri

Klimaanlæg

  • Aircondition
  • Varme

Kæledyr

  • Kæledyr er ikke tilladt

Hjælp til personer med et handicap

  • Hvis du vil anmode om hjælp til personer med et handicap, bedes du kontakte overnatningsstedet via kontaktoplysningerne i din reservationsbekræftelse.
  • Adgang for kørestolsbrugere (kan være begrænset)
  • Handicapparkering
  • Handicapvenlig parkeringsplads
  • Ingen elevator
  • Røgfrit overnatningssted

Service og tjenester

  • Automat
  • Gratis langdistanceopkald
  • Gratis lokalopkald
  • Telefon
  • Ugentlig rengøring

Oplevelser

  • Golf i nærheden

Sikkerhedsforanstaltninger

  • Kuliltedetektor (værten har angivet, at der er en kuliltedetektor på overnatningsstedet)
  • Røgalarm (værten har angivet, at der er en røgalarm på overnatningsstedet)
  • Brandslukker

Generelt

  • 1 bygning
  • 136 enheder
  • 3 etager

Politikker

Indtjekning

Indtjekning fra kl. 14.00 til kl. 18.00
Minimumsalder for indtjekning: 21 år

Udtjekning

Udtjekning inden: kl. 11.00

Særlige indtjekningsinstruktioner

Receptionen er åben fra mandag til lørdag (fra kl. 11.00 til kl. 18.00)
Gæster kan få adgang til overnatningsstedet via en privat indgang
Dette overnatningssted tilbyder ikke indtjekning efter lukketid
Kontakt overnatningsstedet via oplysningerne i din reservationsbekræftelse for at få flere oplysninger
Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer

Adgangsmuligheder

Bemandet reception, privat indgang

Kæledyr

Kæledyr er ikke tilladt

Børn og ekstra senge

Børn er velkomne
Ekstrasenge er ikke tilgængelige
Vugger (barnesenge) er ikke tilgængelige

Betalingstyper accepteret på overnatningsstedet

American ExpressDiscoverMasterCardVisa

Vigtige oplysninger

Gebyrer

Du vil blive bedt om at betale følgende på overnatningsstedet. Gebyrer inkluderer muligvis skatter:

  • Depositum: USD 50 pr. enhed, pr. ophold

Vi har medtaget alle gebyrer, som overnatningsstedet har oplyst.

Godt at vide

Dette overnatningssted udlejes af en professionel vært, der udlejer som en virksomhed eller et erhverv.
Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
Det navn, der står på det kreditkort, som bruges ved indtjekning til betaling af diverse udgifter, skal være det primære navn på værelsesreservationen
Dette overnatningssted accepterer kreditkort. Kontanter accepteres ikke
Værten har angivet, at der er en kuliltealarm på overnatningsstedet
Værten har angivet, at der er en røgalarm på overnatningsstedet
Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker
Hvis du afbestiller din reservation, er dette underlagt værtens afbestillingspolitik. I overensstemmelse med EU's regler om forbrugerrettigheder er reservation af overnatning ikke omfattet af fortrydelsesretten.

Vi bør nævne

Dette overnatningssted har ingen elevatorer

Ofte stillede spørgsmål

Er InTown Suites Extended Stay Murfreesboro TN - MTSU et kæledyrsvenligt overnatningssted?

Nej, kæledyr er ikke tilladt på dette overnatningssted.

Hvor meget koster parkering hos InTown Suites Extended Stay Murfreesboro TN - MTSU?

Der er gratis selvstændig parkering på dette overnatningssted.

Hvornår er indtjekning på InTown Suites Extended Stay Murfreesboro TN - MTSU?

Indtjekning fra kl. 14.00 til kl. 18.00. Indtjekning uden for åbningstid er ikke mulig.

Hvornår er udtjekning på InTown Suites Extended Stay Murfreesboro TN - MTSU?

Udtjekning er kl. 11.00.

Hvor ligger InTown Suites Extended Stay Murfreesboro TN - MTSU?

Dette lejlighedshotel ligger i Murfreesboro, kun 2 km fra Stones River Mall, Fortress Rosecrans og Luna's Night Club. Derudover ligger Happy's Sports Lounge og Middle Tennessee Museum of Natural History ca. 2 km derfra.

Kan jeg afbestille min reservation gratis og modtage fuld refusion?

Ja, dette overnatningssted tilbyder gratis afbestilling for udvalgte værelsespriser, fordi fleksibilitet er vigtigt. Du bedes læse overnatningsstedets afbestillingspolitik på vores hjemmeside for at få flere oplysninger om undtagelser eller krav.

Anmeldelser

Anmeldelser af InTown Suites Extended Stay Murfreesboro TN - MTSU

6,2

6,4

Rengøring

7,6

Området

6,8

Service og personale

6,0

Overnatningsstedets tilstand og faciliteter
Bedømmelse på 10 − Fremragende. 97 af i alt 508 anmeldelser
Bedømmelse på 8 − Udmærket. 116 af i alt 508 anmeldelser
Bedømmelse på 6 − Okay. 103 af i alt 508 anmeldelser
Bedømmelse på 4 − Dårligt. 80 af i alt 508 anmeldelser
Bedømmelse på 2 − Forfærdeligt. 112 af i alt 508 anmeldelser

Anmeldelser

Verificeret anmeldelse

2/10 Bundkarakter

Synes godt om: Kommunikation
Synes ikke om: Rengøring, værelsets komfort
Reserved a room and went to hotel. Walked into weed haze. The front desk associate Tamika I think, was very nice. Ride up there and the room were gross… noped out real quick
Overnattede 7 nætter i marts 2025
Verificeret anmeldelse

2/10 Bundkarakter

Synes ikke om: Overnatningsstedets tilstand og faciliteter, kommunikation
No check in after 7:00pm is absurd…. No body wash, shampoo in bathroom, no hair dryers… is this for homeless to live?
Overnattede 11 nætter i november 2025
Verificeret anmeldelse

2/10 Bundkarakter

Synes ikke om: Rengøring, faciliteter, kommunikation
Staff is rude and unprofessional
Overnattede 7 nætter i september 2025
Verificeret anmeldelse

10/10 Fremragende

Synes godt om: Rengøring, indtjekning, kommunikation, annoncens rigtighed
Todo estuvo bien 👍
Overnattede 7 nætter i juni 2026
Verificeret anmeldelse

2/10 Bundkarakter

Synes ikke om: Rengøring, indtjekning, kommunikation, annoncens rigtighed
We booked three months in advance only to get to the hotel and they told us they didn’t have our two rooms. Disappointed and they also took my money for the two rooms.
Overnattede 1 nat i maj 2026
Verificeret anmeldelse

2/10 Bundkarakter

Synes ikke om: Faciliteter, kommunikation
Room was fine. Keycard was constantly needing updated. No staff before 11am or after 7pm. Pipe burst in building and everyone was sent to the local SHELTER. Paid for a week but only received 2 days of our money back even though we paid for 7 and cancelled the reservation. GRIMEY
Overnattede 24 nætter i december 2025
Verificeret anmeldelse

10/10 Fremragende

Synes godt om: Rengøring, faciliteter
We didn't know Sunday was closed because Expedia did not tell us. We arrived late and didn't know how to enter. After spending the night in another hotel, we asked In Town Suites to refund our first night. They did so with ease. They were very helpful, friendly and accommodating. There are not cooking utensils, plates, silverware or dish soap, but there are towels and toilet paper for the first week.
Overnattede 7 nætter i januar 2019
Verificeret anmeldelse

2/10 Bundkarakter

Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Nothing when I walked in thought I was at the wrong address the place looked like a crack house! The front desk office was closed for lunch and had a rolling steel door! The room was small with a metal frame thin wire from mattress bed, so uncomfortable. Small refrigerator, 2 burner stove on a timer and rusty microwave! The room had a foul odour and dirt socks in the closet and behind the chair from the previous client! When you looked down the hall felt like you were in “The Shining “ pass this one up!!
Overnattede 7 nætter i december 2018
Verificeret anmeldelse

6/10 Okay

Synes godt om: Rengøring, service og personale, værelsets komfort

Prefer Hotels over extend stay hotels

Not use to a hotel that doesn't open the office until 10 am and closes at 7 pm, they always took care of things but its a hassle and the security guard did not always like it. The check in was a problem because hotels.com messed up on the booking but took care of the problems more than I expected and very well. I don't like hotels that do not give you the basics which is why I like hotels vs extend stay hotels, I like the personal service of hotels, daily maid service, the little soaps that keep me from having to purchase any. I like the service of hotels, extend stay hotels do not provide services or are very limited.
Overnattede 8 nætter i november 2018
Verificeret anmeldelse

4/10 Ringe

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
This hotel is horrible. The water was shut off due to repairs and it took over three days to correct and the hotel never made accommodation for the guest. They did however kept lying about the time it would take to fix. The toilet kept backing up from the water being shut off so you can image the level of nastiness. I would never recommend this hotel ever. I wanted a discount for the trouble and was refused.
Overnattede 7 nætter i september 2018
Verificeret anmeldelse

4/10 Ringe

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
This place said it had a continental breakfast! A coffee pot, Hair dryer, kitchen. It didn't have a coffee pot. We had to run to Dunkin Donuts every morning for coffee. There wasn't any breakfast. No Utensils in the kitchen . No plates or silverware. We were given 2 wash cloths for the 5 nights, and 2 towels each.for the 5 nights. We went out, and bought utenstils, towels, and dishes.
Overnattede 5 nætter i juni 2018
Verificeret anmeldelse

2/10 Bundkarakter

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
This place is REALLY seedy.
Overnattede 2 nætter i juni 2018
Verificeret anmeldelse

4/10 Ringe

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort

My Goodness and you pay to stay here

The police were in and out, had a false fire alarm almost midnight, the smell of old musk in the room, the couch smells of vomit, the carpet needs cleaning..
Overnattede 14 nætter i juni 2018
Verificeret anmeldelse

2/10 Bundkarakter

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
First off, I thought I was booking the DoubleTree and it was an extended stay. Then when we checked in, they could not make keys and we were told someone would have to take us to our room. We decided to go eat first and then came back and had to call the night mgr on duty to get to our room. The entire place smelled of smoke. I will NEVER use expedia again. I was not planning on doing so in the first place but I booked thru my employee perks and that is where it directed me. I have copied of the picture of the DoubleTree but with the address of In Towne Suites, pretty confusing.
Overnattede 1 nat i juni 2018
Verificeret anmeldelse

2/10 Bundkarakter

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Found hair that wasn’t ours in the beds when we got there....trash under the beds...tv didn’t work properly( only one channel worked) and there was no one to call about it after hours....also the walls are very thin!! Heard everything going on next door to us!!!! Not to mention the door wouldn’t lock properly from the outside!! I would NEVER stay here again!!
Overnattede 2 nætter i maj 2018
Verificeret anmeldelse

2/10 Bundkarakter

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

Nasty Intown Suites

This was the nasty hotel I ever stayed in. There were doritos bags and cigarette butts under the bed. I got up the very next morning and a spider was in the tub. There pubic hair in the towels, and shower curtain, I was afraid to use, so I went to Walmart and purchase bath towels, face towels. I reserved the rom thru Expedian for Doubletree, and they the hotel was for InTown Suites, this was a classic Bait and Switch situation, my confirmation was for Doubletree not InTown Suites...the address is for InTown Suites but pictures show Doubletree...I am going to go to extreme to get my money back.
Overnattede 1 nat i maj 2018
Verificeret anmeldelse

4/10 Ringe

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
For starters, there is NO one at the desk. Two, there is garbage is the parking lot that for some reason people leave and sometimes gets picked up and other times does not. Three, it took me some one hour to check in! I had to call Expedia twice. Dont understand to this day why they did NOT have the information. Four, the room had torn furniture that could have been repaired and fixed. Five, the parking lot is neglected. It NEEDS to be repaved! Finally, this is NOT a first class operation and thus they NEED to come down on their prices when you quantify the above problems.
Overnattede 15 nætter i april 2018
Verificeret anmeldelse

8/10 Godt

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter

Nice for us

Affordable and comfortable. Overall me and my husband we're satisfied with this property
Overnattede 7 nætter i april 2018
Verificeret anmeldelse

6/10 Okay

Synes godt om: Service og personale
The room itself was clean, but there is only maid service once a week. The only time someone is at the front desk is from 10-7, and no one there on Sunday. We were not there much but it was hard to get clean towels since we would leave early in the morning and be back later in the evening.
Overnattede 4 nætter i april 2018
Verificeret anmeldelse

2/10 Bundkarakter

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

Bad

I didn't like my stay and they don't refund people money when they don't stay the full reservation that's not right
Verificeret anmeldelse

2/10 Bundkarakter

Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort

Police are quick!

The elevator buttons have been burned with lighters so as to be blackened and unreadable. People found the need to spit things on the walls in the elevator. I stayed form Friday April 6th until Monday the 9th. The police were there on Saturday and Sunday night. The Sunday night police action involved 3 cruisers and some a foot race that the police lost. The mattresses are wrapped in plastic so they make horrible noise every time you move in your sleep. The entire place smelled of cigarettes the minute you walked in the front doors. I was literally so amazed I made myself stay and not go book another room elsewhere. Do yourself a favor and spend the extra 20+ a night and go somewhere else. Lesson learned!!
Overnattede 3 nætter i april 2018
Verificeret anmeldelse

8/10 Godt

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter

Worked for us

No frills but clean and for the price it was good. Wished the bed was more comfortable though.
Verificeret anmeldelse

4/10 Ringe

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter

In Murfreesboro, Tn

The staff was great, friendly and helpful. I had accidently reserved a smoking room. The third floor constantly strongly smelled like an old dirty ashtray and body odor. The elevator was questionable.... the laundry room is nice. The first floor didn't stink. The owners should really appreciate their staff because they made my stay better. The owners should invest money in upkeep of this place because they could have a really nice place there. It is in a great location, close to a park, shopping and restaurants.
Overnattede 14 nætter i marts 2018
Verificeret anmeldelse

6/10 Okay

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort

Scary Hotel

We'll not be back. We had friends arrive late to find the front desk had closed as of 7 PM with no notice on their reservation whatsoever. The staff were in the building and kind enough to assist but said their reservation was for the 16th and not the 17th. My friend showed them his confirmation in email and they got them their room. Their room was nice, two double beds, sofa, decor. Our reservation for a Studio, 1 Queen Bed, Non Smoking. ended up being a double bed in a room that looked like it was gutted. A mattress on a metal frame with legs, two night stands, bare white walls, tilted refrigerator, sliver of wrapped soap and a half-used roll of toilet paper. We joked we got the room after the crime scene investigators finished. Downgraded at the check-in without so much as an apology or an offer of some sort of compensation. We were in non-smoking room 314. To get to 314 we had to walk down a hallway that smelled like an old ashtray. The elevator was filthy and of questionable operational safety. At least it was close to a major road if a hasty escape was required. Road? More like a pock-marked side street. We passed the "hotel" twice before we found the unmarked side street that led to the front door. When were were searching hotels this came up as part of DoubleTree. Now it comes up as Crestwood. The online photos are beautiful. The reality was a horror. Never again.
Overnattede 1 nat i marts 2018
Verificeret anmeldelse

2/10 Bundkarakter

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

No check-in allowed after office hrs & NO Refund!!

Do NOT bother booking with this hotel if you are unable to check-in during regular office hours! They would not make accommodations for me to check in after hours, and they would NOT refund $$ when I tried to cancel the booking after the 'free cancellation' period. Hotels.com information had the following in the fine print: "Important notices: The front desk is open during the following times: Monday - Saturday: 10 AM - 7 PM Sunday - Sunday: 3 PM - 8 PM If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact this property in advance for check-in instructions and key retrieval information. For more details, please contact the property using the information on the reservation confirmation received after booking." However, when I tried to contact InTown Suites during office hours for instructions on how to check-in after hours, they said I could not, and that I should try to contact the booking site to see if they would refund the price for the reservation. I called hotels.com re: the issue, and they just contacted InTown Suites, who refused to cancel or refund the reservation. I am *very* unhappy with the customer service from both hotels.com and InTown Suites, as I had to pay for a room that I never stayed in because of InTown Suites refusal to accommodate a late check-in. Don't waste your time or $$ with this place!!
Overnattede 1 nat i marts 2018