Hoteller med Wi-Fi i Mystic – New London

"Check-in took more than an hrs. Electronic check-in didn't work. Signage to get around casinos is HORRIBLE with few ppl around to ask directions from. Not everyone wants to spend time on their app trying to figure out ur systems."

"Room was clean but the pillows and the bed need an upgrade ."

"Utilities did not work. Breakfast was extremely limited."

"You need to clean up your parking lot . It’s dirty and it stinks. That’s why I give a 4 star on condition of the property. Your staff need to be trained more with customer service. Some of them looks serious and don’t have welcoming personalities "

"The breakfast was pretty standard for that type of place but they had no fresh fruit and they ran out of coffee for about 10 minutes during breakfast so that was a bit disappointing"

"The resort is large, and very beautiful. There are loads of restaurant choices, from Subway and pizza to upscale restaurants by famous chefs. We ate dinner at Hell's Kitchen, and it was fantastic. We had lunch at Martha Stewart's Bedford, and it was quite good. The spa is lovely, the pool and hot tubs were sooo relaxing, and Lisa, my masseuse was wonderful. I was there with my sisters, we had adjoining rooms, and we had a fantastic time!"