The pictures displayed of this property are not accurate, nor are the descriptions of amenities. Staff that worked here did not wear identifying uniforms or name tags, so it looked like there was random men and women on the hotel floors waiting to clean rooms. Which is unsettling when you don’t know who is going in and out of your room. This property is rundown and FILTHY. Rust in the rooms, floorboards coming up, leaking AC unit, the elevators are disgustingly dirty, as are the property grounds in general. They say there are multiple pools and a tiki bar and restaurant - out of which only one pool was open during our stay and it was again, filthy. We went two days without towels in our room. We had turned in our dirty ones with the promise of new ones in two hours- that turned into two days. We had to go to the closest Walmart to purchase our own towels for the room. Out of a 5 day stay, there were clean pool towels (very limited) only one day. There were no kitchen utensils or supplies in the room, the only thing our room was stocked with was spoons. The lock on our door didn’t work properly, it wouldn’t shut and lock at times and we had to exchange our key for new ones multiple times. DO NOT STAY HERE. The ONLY thing this property has going for them is the view of the ocean and hot water. We were VERY disappointed in our stay. Do not be duped by the photos they show online!
