Sandcastle Oceanfront Resort South Beach

2.5-stjernet overnatningssted
Familiesjov på stranden med udendørs pool og tæt på Myrtle Beach State Park

Vælg datoer for at se priser

Billedgalleri for Sandcastle Oceanfront Resort South Beach

Indendørs pool, udendørs pool, liggestole
Overnatningsstedets facade
Suite - 1 soveværelse - ved havet | Skrivebord, arbejdsområde til bærbare computere, strygejern/strygebræt
På stranden, hvidt sand
Udendørsområde

Populære faciliteter

  • Parkering inkluderet
  • Motionscenter
  • Bar
  • Døgnåben reception
  • Rengøring
  • Boblebad
Den nuværende pris er 817 kr.
inkluderer skatter og gebyrer
17. aug. - 18. aug.

Værelsesmuligheder

Tilgængelige filtre for værelser
Viser 7 ud af 7 værelser

Værelse - 2 queensize-senge - havudsigt

Højdepunkter

Balkon
Aircondition
Køleskab/fryser i fuld størrelse
Fladskærms-tv
Separat soveværelse
En kombination af bruser/badekar
Hårtørrer
Mikrobølgeovn
  • Havudsigt
  • Plads til 4 personer
  • 2 queensize-senge

Værelse - 2 queensize-senge - havudsigt

Højdepunkter

Balkon
Aircondition
Køleskab/fryser i fuld størrelse
Fladskærms-tv
Separat soveværelse
En kombination af bruser/badekar
Hårtørrer
Mikrobølgeovn
  • Havudsigt
  • Plads til 4 personer
  • 2 queensize-senge

Værelse - 2 queensize-senge - tekøkken - ved havet

Højdepunkter

Balkon
Aircondition
Køleskab/fryser i fuld størrelse
Fladskærms-tv
Separat soveværelse
En kombination af bruser/badekar
Hårtørrer
Mikrobølgeovn
  • Havudsigt
  • Plads til 4 personer
  • 2 queensize-senge

Værelse - 1 kingsize-seng - havudsigt

Højdepunkter

Balkon
Aircondition
Køleskab/fryser i fuld størrelse
Fladskærms-tv
Separat soveværelse
En kombination af bruser/badekar
Hårtørrer
Mikrobølgeovn
  • Havudsigt
  • Plads til 3 personer
  • 1 kingsize-seng

Suite - 1 soveværelse - ved havet

Højdepunkter

Balkon
Aircondition
Køleskab/fryser i fuld størrelse
Fladskærms-tv
Separat soveværelse
En kombination af bruser/badekar
Hårtørrer
Mikrobølgeovn
  • Havudsigt
  • Plads til 6 personer
  • 2 queensize-senge og 1 skabsseng (enkeltseng)

Suite - 1 soveværelse - ved havet

Højdepunkter

Balkon
Aircondition
Køleskab/fryser i fuld størrelse
Fladskærms-tv
Separat soveværelse
En kombination af bruser/badekar
Hårtørrer
Mikrobølgeovn
  • Havudsigt
  • Plads til 4 personer
  • 1 skabsseng (enkeltseng) og 1 kingsize-seng

Værelse - 1 kingsize-seng - tekøkken - ved havet

Højdepunkter

Balkon
Aircondition
Køleskab/fryser i fuld størrelse
Fladskærms-tv
Separat soveværelse
En kombination af bruser/badekar
Hårtørrer
Mikrobølgeovn
  • Havudsigt
  • Plads til 2 personer
  • 1 kingsize-seng
Mod logo
Log på for at se tilgængelige rabatter og fordele. Flere fordele til flere eventyr.

Om området

Kort
2207 S Ocean Blvd, Myrtle Beach, SC, 29577-4742

Hvad ligger i nærheden?

  • Family Kingdom Amusement Park - 3 min. kørsel - 2.3 km
  • Myrtle Beach Boardwalk - 4 min. kørsel - 2.9 km
  • Myrtle Beach State Park - 4 min. kørsel - 3.0 km
  • SkyWheel Myrtle Beach - 6 min. kørsel - 4.5 km
  • Broadway at the Beach - 8 min. kørsel - 7.0 km

Sådan kommer du rundt

  • Myrtle Beach, SC (MYR) - 5 min. kørsel

Restauranter

  • ‪Damon's Grill - ‬16 min. gang
  • ‪McDonald's - ‬15 min. gang
  • ‪Loco Gecko - ‬19 min. gang
  • ‪Angelo's Steak & Pasta - ‬13 min. gang
  • ‪Scooby's Ice Cream & Grill - ‬2 min. gang

Om overnatningsstedet

Sandcastle Oceanfront Resort South Beach

Resort med familievenlig profil i nærheden af Myrtle Beach State Park
Nær Ripley's Believe It or Not og SkyWheel Myrtle Beach ligger Sandcastle Oceanfront Resort South Beach, som byder på en bar ved poolen, vaskerifaciliteter og et fitnesscenter. Benyt stedets sauna eller 2 boblebade for at slappe af. Gæster kan nyde godt af gratis Wi-Fi på værelset.
Andre fordele inkluderer:
  • En indendørs pool og en udendørs pool med en Lazy River og liggestole
  • Gratis selvstændig parkering
  • Adgang til en indendørs pool i nærheden, bagageopbevaring og en døgnåben reception
  • Udendørs møbler, vaskeriservice og bryllupsfaciliteter
  • Gæsteanmeldelserne fremhæver beliggenheden ved stranden og det hjælpsomme personale
Værelsesfaciliteter
Alle 205 værelser byder på komfortable faciliteter såsom arbejdsområder med plads til en bærbar computer og aircondition samt faciliteter som gratis Wi-Fi og kontorstole. Gæsteanmeldelserne giver topkarakter til de rene værelser på overnatningsstedet.
Andre faciliteter tæller:
  • En kombination af bruser/badekar, gratis toiletartikler og hårtørrere
  • 50-tommers fladskærms-tv med premium-tv-kanaler
  • Garderobe eller klædeskab, balkon og køleskabe/frysere i fuld størrelse

Sprog

Engelsk

Lignende overnatningssteder

Faciliteter på overnatningsstedet

Internet

  • Tilgængeligt på alle værelser: gratis Wi-Fi
  • Tilgængeligt på nogle fællesarealer: gratis Wi-Fi

Parkering og transport

  • Gratis overdækket selvstændig parkering på stedet
  • Mulighed for handicapparkering og parkering til minibusser
  • Der er parkeringsmuligheder på stedet væk fra gaden

Mad og drikke

  • En bar ved poolen

Oplevelser

  • 2 boblebade
  • Børnepool
  • Indendørs pool
  • Indendørs pool (adgang for gæster)
  • Lazy River
  • Motionscenter
  • Sauna
  • Udendørs pool
  • Udendørs pool (adgang for gæster)

Familievenlige faciliteter

  • Børnepool
  • Indendørs pool
  • Indhegnet pool
  • Køleskab/fryser i fuld størrelse på værelset
  • Lazy River
  • Mikrobølgeovn på værelset
  • Poolgitter
  • Udendørs pool
  • Vaskeri

Bekvemmeligheder

  • Bagageopbevaring
  • Døgnåben reception
  • Hæveautomat
  • Vaskeri

Gæstefaciliteter

  • Bryllupsfaciliteter
  • Hjælp med udflugter og billetter
  • Rengøring (dagligt)
  • Udskiftning af håndklæder efter anmodning
  • Udskiftning af sengelinned (efter anmodning)

Udendørs

  • Liggestole ved poolen
  • På stranden
  • Udendørs møbler
  • Ved vandet

Hjælp til personer med et handicap

  • Hvis du vil anmode om hjælp til personer med et handicap, bedes du kontakte overnatningsstedet via kontaktoplysningerne i din reservationsbekræftelse.
  • Adgang for kørestolsbrugere (kan være begrænset)
  • Belysning ved indgang
  • Concierge-reception med adgang for kørestolsbrugere
  • Elevator
  • Elevator med adgang for kørestolsbrugere
  • Handicapparkering
  • Handicapparkering til minibus
  • Håndtag i trappeopgange
  • Lounge med adgang for kørestolsbrugere
  • Offentligt badeværelse med adgang for kørestolsbrugere
  • Pool med adgang for kørestolsbrugere
  • Registreringsskranke med adgang for kørestolsbrugere
  • Restaurant med adgang for kørestolsbrugere

Andet

  • 14 etager
  • Røgfrit overnatningssted

Værelsesfaciliteter

Soveværelse

  • Sengelinned til rådighed

Badeværelse

  • Gratis toiletartikler
  • Håndklæder til rådighed
  • Hårtørrer
  • Kombineret bruser og badekar

Underholdning

  • 50 tommers fladskærms-tv med premium-kabelkanaler

Mad og drikke

  • Kaffe-/temaskine
  • Køkkengrej, tallerkener og køkkenredskaber
  • Køleskab/fryser i fuld størrelse
  • Mikrobølgeovn

Andet

  • Aircondition (klimakontrolleret)
  • Arbejdsområde til bærbar computer
  • Gratis lokalopkald
  • Skrivebord
  • Skrivebordsstol
  • Strygejern/strygebræt
  • Telefon

Politikker

Indtjekning

Indtjekning fra kl. 16.00 til når som helst
Tidlig indtjekning afhænger af tilgængelighed
Gebyr for tidlig indtjekning: 25 USD
Minimumsalder for indtjekning: 21 år

Udtjekning

Udtjekning inden: kl. 11.00
Sen udtjekning afhænger af tilgængelighed
Gebyr for sen udtjekning: 25 USD

Særlige indtjekningsinstruktioner

Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet

Adgangsmuligheder

Bemandet reception

Kæledyr

Kæledyr er ikke tilladt (servicedyr er tilladt, og der opkræves ikke gebyrer)

Børn og ekstra senge

Børn er velkomne
Ekstrasenge er ikke tilgængelige
Vugger (barnesenge) er ikke tilgængelige

Betalingstyper accepteret på overnatningsstedet

Vigtige oplysninger

Gebyrer

Du vil blive bedt om at betale følgende på overnatningsstedet. Gebyrer inkluderer muligvis skatter:

  • Hotelgebyr: USD 28.25 pr. enhed, pr. nat

Vi har medtaget alle gebyrer, som overnatningsstedet har oplyst.

Valgfrie tjenester

  • Gebyr for tidlig indtjekning: 25 USD (afhænger af tilgængelighed)
  • Gebyr for sen udtjekning: 25 USD (afhænger af tilgængelighed)

Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.

Godt at vide

Dette overnatningssted udlejes af en professionel vært, der udlejer som en virksomhed eller et erhverv.
Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
Det navn, der står på det kreditkort, som bruges ved indtjekning til betaling af diverse udgifter, skal være det primære navn på værelsesreservationen
Dette overnatningssted accepterer kreditkort. Kontanter accepteres ikke
Dette overnatningssted har udendørsområder såsom altaner, balkoner eller terrasser, der muligvis ikke er egnede for børn. Hvis du har spørgsmål, anbefaler vi, at du kontakter overnatningsstedet inden ankomst for at bekræfte, at de har et passende værelse til dig
Hvis du afbestiller din reservation, er dette underlagt værtens afbestillingspolitik. I overensstemmelse med EU's regler om forbrugerrettigheder er reservation af overnatning ikke omfattet af fortrydelsesretten.

Vi bør nævne

Kun registrerede gæster kan opholde sig på værelserne

Overnatningsstedet er også kendt under navnet/-ene

Sandcastle
Sandcastle Oceanfront
Sandcastle Oceanfront Resort
Sandcastle Oceanfront Resort South Beach
Sandcastle Resort
Sandcastle South Beach
Sandcastle Oceanfront Hotel Myrtle Beach
Sandcastle Oceanfront Myrtle Beach
Sandcastle Oceanfront Resort At The Pavilion Hotel Myrtle Beach
Sandcastle Oceanfront Resort South Beach Myrtle Beach
Sandcastle Oceanfront South Beach Myrtle Beach
Sandcastle Oceanfront Myrtle
Sandcastle Oceanfront Resort South Beach Resort
Sandcastle Oceanfront Resort South Beach Myrtle Beach
Sandcastle Oceanfront Resort South Beach Resort Myrtle Beach

Ofte stillede spørgsmål

Har Sandcastle Oceanfront Resort South Beach en pool?

Ja, dette overnatningssted har en indendørs pool, en udendørs pool og en børnepool.

Hvad koster det at overnatte hos Sandcastle Oceanfront Resort South Beach?

Priserne for 1 nat for 2 voksne hos Sandcastle Oceanfront Resort South Beach den 17. aug. 2025 starter fra 638,28 kr., inkl. skatter og gebyrer, fra og med den 24. jul. 2025. Denne pris er baseret på den laveste pris pr. nat fundet inden for de seneste 24 timer for ophold i de næste 30 dage. Priser kan til enhver tid ændres. Vælg dine datoer for mere præcise priser.

Er Sandcastle Oceanfront Resort South Beach et kæledyrsvenligt overnatningssted?

Nej, kun servicedyr er tilladt på overnatningsstedet.

Hvor meget koster parkering hos Sandcastle Oceanfront Resort South Beach?

Der er gratis selvstændig parkering på dette overnatningssted.

Hvornår er indtjekning på Sandcastle Oceanfront Resort South Beach?

Indtjekning fra kl. 16.00 til når som helst. Tidlig indtjekning er mulig mod et gebyr på 25 USD (afhænger af tilgængelighed).

Hvornår er udtjekning på Sandcastle Oceanfront Resort South Beach?

Udtjekning er kl. 11.00. Sen udtjekning er mulig mod et gebyr på 25 USD (afhænger af tilgængelighed).

Hvor ligger Sandcastle Oceanfront Resort South Beach?

Reserver et ophold lige ud til stranden på Sandcastle Oceanfront Resort South Beach i Myrtle Beach. dette resort ligger i centrum, mindre end 5 kilometer fra Myrtle Beach State Park, Ripley's Believe It or Not og SkyWheel Myrtle Beach. Derudover ligger Broadway at the Beach og Ripley's Aquarium ca. 10 km derfra.

Anmeldelser af Sandcastle Oceanfront Resort South Beach

Anmeldelser

6,2
Bedømmelse på 10 − Fremragende. 533 af i alt 2266 anmeldelser
Bedømmelse på 8 − Udmærket. 471 af i alt 2266 anmeldelser
Bedømmelse på 6 − Okay. 400 af i alt 2266 anmeldelser
Bedømmelse på 4 − Dårligt. 374 af i alt 2266 anmeldelser
Bedømmelse på 2 − Forfærdeligt. 488 af i alt 2266 anmeldelser

6,0/10

Rengøring

6,8/10

Service og personale

5,6/10

Faciliteter

5,8/10

Overnatningsstedets tilstand og faciliteter

6,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Amy

Our stay started poorly as there were a number of issues with our room. After overhearing our conversation with the front desk we were approached by Deanna who was with the property management company. Not only did she and her GM have our room completely recleaned but they comped us an additional night. New management is working hard to bring tjis resort to what it can be. Great location terrific price for oceanfront suite. We will certainly try Sancastle again in the future.
Overnattede 4 nætter i juli 2025

2/10 Forfærdeligt

Hiram

Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our vacation was great, but our lows of the trip all involved this unsanitary and very rundown hotel. The first thing to see all the pools closed and we were told will be fixed by the end of the day, the story we heard every day during our stay! We booked 2 rooms, and the first room had a black mold all over the ceiling. The bathroom door looked like it belonged in a jail. The standing shower floor was in pieces. The kitchen light didn't work, and the balcony sliding door was broken. Went to the front desk to speak to the GM who was the rudest of them all, showed no sympathy, and her only solution was to send maintenance to look at the kitchen light. Due to the long drive away from home leaving was not an option so we opted to cancel that room which was hard to due to the reservation being booked by Expedia and opted to join our 3 kids in that second room we had reserved. So now we were crammed, but at least not as much mold as the previous room. This rooms view to the beach spectacular but the sliding door also broken in this room to the point where my husband got a cut on his finger trying to close the door.The microwave rusted and worked for 2mins and then shut off. Waited 3 days for requested utensils to finally be provided. Not once did anyone service our room. We requested towels and were told daily that none available right now. We requested sheets to change them ourselves, and as im writing this review from home, we are still waiting for these sheets.
Overnattede 6 nætter i juli 2025

10/10 Fremragende

Matthew

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Cleanliness and Courtesy
Overnattede 4 nætter i juli 2025

4/10 Dårligt

Tonya

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Pool was down and closed entire week. Ceiling fell over top lazy river. No housekeeping services. Resturant and tiki bar was never open. Entire hotel is ran down. We chose this hotel for the facilities and onsite restaurant and it was all shut down. Very disappointed!
Overnattede 4 nætter i juli 2025

2/10 Forfærdeligt

Kathryn

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The pictures displayed of this property are not accurate, nor are the descriptions of amenities. Staff that worked here did not wear identifying uniforms or name tags, so it looked like there was random men and women on the hotel floors waiting to clean rooms. Which is unsettling when you don’t know who is going in and out of your room. This property is rundown and FILTHY. Rust in the rooms, floorboards coming up, leaking AC unit, the elevators are disgustingly dirty, as are the property grounds in general. They say there are multiple pools and a tiki bar and restaurant - out of which only one pool was open during our stay and it was again, filthy. We went two days without towels in our room. We had turned in our dirty ones with the promise of new ones in two hours- that turned into two days. We had to go to the closest Walmart to purchase our own towels for the room. Out of a 5 day stay, there were clean pool towels (very limited) only one day. There were no kitchen utensils or supplies in the room, the only thing our room was stocked with was spoons. The lock on our door didn’t work properly, it wouldn’t shut and lock at times and we had to exchange our key for new ones multiple times. DO NOT STAY HERE. The ONLY thing this property has going for them is the view of the ocean and hot water. We were VERY disappointed in our stay. Do not be duped by the photos they show online!
Dirty elevators
Another closed and trashy looking amenity
Pool closed for 4/5 days that we were there, and filthy
Rust on bed
Overnattede 5 nætter i juli 2025

2/10 Forfærdeligt

Destiny

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We rented this place because we had small children and wanted to use the pool. The pools were closed the whole time every time we inquired about them they kept telling us the next day but it never got fixed they advised a restaurant that is closed and we got the kitchen efficiency and there wasn’t a fork, cup or pan so you could not even use the kitchen. So disappointed in Expedia for advertising things this place to be something it’s not
Overnattede 4 nætter i juli 2025

4/10 Dårligt

Martin

Rejste med familie
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Pools dirty and not operating hot tubs not wotkinh no snack machines staff was rude about any questions i had
Overnattede 2 nætter i juli 2025

6/10 Okay

Katy

Rejste med partner
Synes godt om: Service og personale
Was very disappointed that the 3 hot tubs were not in service. We were there for 1 night and was the main reason I booked. The keys would sometimes work. But the hotel Is right next to the ocean, there are plenty of restaurants,
Overnattede 1 nat i juli 2025

8/10 Udmærket

Christian

Rejste med familie, Rejste i en gruppe
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Run down, poorly maintained property. We loved it. Great beach, cheap price.
Overnattede 3 nætter i juli 2025

6/10 Okay

Hope

Rejste med familie og småbørn
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
My daughter's debit card was stolen out of the locked room. The beds were very comfortable. The room was clean. Property was neglected. Pool over chlorinated. Hot tubs not available. No tubes for lazy river. Pool side grill probably not open for years. Good price.
Overnattede 3 nætter i juli 2025

8/10 Udmærket

andreas

Rejste med partner, Rejste i en gruppe
Synes godt om: Service og personale
this is great weekend getaway place not the cleanest in the world but it’s in a great location super close to the beach a few of the amenities in the pool area were down but the pool and lazy river was open and very nice the gym is nice as well as the lobby etc not a 5star but nothing terrible for sure i would stay again
front of the hotel at night from the beach
Overnattede 2 nætter i juli 2025

2/10 Forfærdeligt

Mary L.

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The ONLY correct amenity was th3 Oceanfront. Nothing else! The staff was unprofessional, standoffish, and had poor customer service. No linen, dirty and torn furniture, light fixtures were rusted. Bathroom had mold, the room smelled like mildew.. Elevators kept going down, was stuck inside for a few minutes...NEVER AGAIN! I DESERVE REFUND. I will be reaching out to the CEO of this property.This wqs a very disappointing experience to celebrate my birthday.
Dining room chairs were torn, worn and not clean.
Another dining room chair torn, worn and dirty.
Overnattede 3 nætter i juli 2025

8/10 Udmærket

Tammi

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
I was ROBBED in my room!!! Upon return, entry tamper with, key did not work. These thief TOOK my bags, cosmetics and MEDs. Front desk AWFUL.. No management ever. Charge for that nite of robbery. Management NOT reaches back to me. They should be ACCOUNTABLE for this. Change opinion on ever revisiting.
Overnattede 3 nætter i juli 2025

2/10 Forfærdeligt

Mary

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Property had no pools available for use other than a lazy river. Room smelled strong of bleach from trying to cover up mold. Wasn't happy to have to cancel and then spend another 600 plus on another hotel because wasn't aware of conditions until arrival. Was left with no other option.
Overnattede 4 nætter i juli 2025

2/10 Forfærdeligt

Mary, FRANKFORT

Rejste med familie, Rejste i en gruppe, Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
No amenities were open at all / no cook ware or dinner ware like they advertised / no one at desk / nothing they advertised was true
Overnattede 7 nætter i juli 2025

6/10 Okay

Tina

Synes godt om: Rengøring
Not enough service from the front desk people when tryinh to obtain towels etc... they act like it was nothing to them.
Overnattede 2 nætter i juli 2025

2/10 Forfærdeligt

Tomilyn

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
there was nothing at all good about this place
Overnattede 1 nat i juli 2025

2/10 Forfærdeligt

Tomilyn

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
this room was totally unacceptable, from dirty linens, absolutely no dishes in kitchenette, phone broke. after 7 pm I went down and insisted on clean bed linens. Receptionist tried to duck and dash me!!!!! Myrtle beach has really gone to hell to put it lightly. No compassion or help from staff. The worse experience I have ever had
Overnattede 1 nat i juli 2025

2/10 Forfærdeligt

Tamara

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The property was for sale. Did not know this. Nothing worked. Left and went to the Landmark. That was excellent service and condition.
Overnattede 6 nætter i juli 2025

6/10 Okay

Haudtavis

Rejste med partner
Synes ikke om: Overnatningsstedets tilstand og faciliteter
It wasn’t the cleanest but it was okay the whole hotel is out of shape
Overnattede 3 nætter i juli 2025

6/10 Okay

Marie

Rejste i en gruppe
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Could not use pools or hot tub the entire stay . Had to go down to front desk to get toiletries an trowels. Phonein room.did not work , front desk clerk was rude..
Overnattede 4 nætter i juli 2025

4/10 Dårligt

Raylene

Rejste med partner, Rejste med familie og småbørn
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was very friendly and worked hard to do all they could to make our stay pleasant with what they had to work with. I was not impressed with the fact that from the first day of our stay (July 13,2025) all the amenities that were suppised to be available weren't... all swimming pools (indoor and outdoor) were closed pending health dept inspection to reopen....each day promised next day ...werent opened until 7/17/25... hot tubs were never made available for use. Outdoor poolside bar not opened or available. Lazy river was available for use however with as many guests as there are in this facility...5 in our party alone there were only 2 intertubes available to use....also a restaurant/bar within the facility also was never opened. I was in a suite on the 14th floor and was told that there was a kitchenette to use...upon arrival i asked for utensils,pans,dishes etc which were listed as available upon request and was told they had noneto offer me....therefore 6 days of food that had been bought to be ate by my children on this vacation was wasted and actually had to be thrown away as i had no way to prepare it...so then having to feed my guests out every meal definitely took away from the vacation we expected as we had to use money for entertainment reasons to eat instead......also was very difficult to get towels and toiletries from housekeepers we were directed to go to front desk....as well the cleaniness wasnt the best there was mold on the bathroom shower curtain.
Overnattede 6 nætter i juli 2025

2/10 Forfærdeligt

Lily

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
No room service all week. The pools and hot tubs were closed all week. Each day we would ask when the pool would open and each day we were told “tomorrow at noon”. They were closed the entire week. We will not ever be going back here!
Overnattede 5 nætter i juli 2025

6/10 Okay

Brian

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Lady's at counter was great, room was clean an nice, ocean view from room was good. All the pools where not working. They had city inspector out. Very disappointed. The restaurant attached to hotel was not in-service. So you had to go out to get breakfast.
Overnattede 3 nætter i juli 2025

4/10 Dårligt

Riley

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Pool, hot tub, and tiki bar were closed the entire stay. Staff members were miserable and unwelcoming. Also housekeeping does not come for trash or towels you have to go downstairs and get everything yourself with trash piling up in your room. Looks nothing like the online photos. The air conditioner in our room barely worked blowing a small amount of air. The only good thing about this hotel is the view and location.
Overnattede 5 nætter i juli 2025