Dear Anja and Julien,On behalf of the hotel, I would like to sincerely apologize for the inconveniences you experienced during your check-in and with the room assignment. We are truly sorry that your stay did not meet your expectations.We understand the frustration of arriving late and encountering issues with the room that was not as expected. It is unacceptable that you had to wait for another room and then faced unpleasant odors and temperature conditions. We deeply regret any discomfort this may have caused you.Your feedback is invaluable to us, and we will address these issues with our team to ensure that such situations do not occur in the future. We appreciate your patience and understanding in this matter.If there is anything else we can do to make amends for your experience, please do not hesitate to contact us directly. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved stay.Warm regards. Daniel Machado, Front Office Assistant Manager NH München Airport Hotel

Dear Gabriel,Thank you for sharing your feedback about your experience with our shuttle service. We apologize if there was any miscommunication or inconvenience during your transfer to the airport.We regret if the driver of the shuttle was unable to effectively communicate with you in English. Please know that our shuttle service has specific stops that are communicated at the time of booking. Due to the high volume of passengers using our shuttle service to access the airport, and the size and layout of the airport with multiple terminals and modules, we have centralized our stop at Terminal 1 in the central area of that terminal.We understand that language barriers can be challenging, and we will address this issue with our team to ensure better communication in the future. Your feedback is valuable to us as we strive to improve our services.We appreciate your understanding and patience in this matter. If there is anything else we can do to assist you, please do not hesitate to contact us directly.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back for a more seamless experience in the future.Warm regards. Daniel Machado, Front Office Assistant Manager NH München Airport Hotel

Dear Delia,Thank you for sharing your experience at our hotel. We appreciate your feedback and are grateful for your comments.We would like to extend our sincere apologies for the inconvenience caused by the unpleasant smell in your room. It saddens us to hear that this occurred during your stay. Rest assured, we have informed our housekeeping department and our hotel's technical service to ensure that this issue is addressed promptly and does not happen again in the future.We value your feedback as it helps us improve our services. We hope that you will consider giving us another opportunity to provide you with a better experience on your next visit to Munich.Thank you once again for bringing this matter to our attention.Warm regards, Daniel Machado, Front Office Assistant Manager NH München Airport Hotel

Estimado Ignacio,Agradecemos sus comentarios y la información proporcionada. Para brindar una descripción más precisa de nuestro servicio de shuttle, queremos mencionar que el tiempo de viaje desde el hotel hasta la Terminal 2 es de aproximadamente 12 minutos, mientras que hasta la Terminal 1 es de alrededor de 17 minutos. El trayecto completo entre el hotel y el aeropuerto, incluyendo la ida y vuelta, tiene una duración total de 30 minutos, ya que nuestro shuttle realiza paradas cada media hora en cada terminal.Valoramos su aportación para orientar a nuestros futuros huéspedes y esperamos tener el placer de recibirle nuevamente en nuestro hotel si vuelve a pasar por Múnich.Gracias nuevamente por su feedback.Saludos cordiales. Daniel Machado, Front Office Assistant Manager NH München Airport Hotel

Thank you for your kind feedback, Massimo! We are glad to hear that you enjoyed your stay at our hotel and found our convenient airport connection to be helpful. We appreciate your positive comments and hope to welcome you back again in the future. Thank you for choosing to stay with us! Warm regards, Daniel Machado, Front Office Assistant Manager NH München Airport Hotel

Dear Roger,Thank you for your continued patronage and for choosing to stay with us regularly. We truly appreciate your loyalty to our hotel.We apologize for any inconvenience caused by having to remind us of your regular visits. Your feedback is valuable to us, and we will work on improving our recognition of our returning guests to ensure a seamless experience for you in the future.We are glad to hear that you find our hotel nice and convenient, especially in its proximity to the airport. We look forward to welcoming you back and providing you with another pleasant stay.Thank you once again for your loyalty and feedback.Warm regards, Daniel Machado, Front Office Assistant Manager NH München Airport Hotel

Dear Megan, Thank you very much for your stay at NH Muenchen Airport - We are very sorry that we could not meet your expectations to your fullest satisfaction. We are looking forward to exceeding your expectations a little within your next visit. Unfortunately we are not able to offer additional services like our shuttle free of charge due to expanses which we have from our sideWarmest regards your

Dear Prashant, thank you very much for your feedback and your stay at the NH Munich Airport! We are looking forward to welcoming you back soon again. Kindest regards

Dear Luis, thank you very much for your stay at the NH Munich Airport and for your feedback here. We are more than happy that we could convince you with our services. We hope to welcome you again soon!Best Regards

Dear Jennifer, Thank you for your stay at NH München Airport - I am more than happy that we could convince you through our services. Thank you very much for your very good rating at this point . I am very pleased with your words of praise and I am proud to share them with the entire team. Nice that you liked it with us! We are already looking forward to making your next visit to something very special.Best regardsMrs Stefanac, Front Office Shiftleader & Team NH Muenchen Airport

Sehr geehrte Gregor, herzlichen Dank für Ihren Aufenthalt im NH München Airport - wir bedauren sehr, dass wir Ihre Erwartungen nicht zu Ihrer vollsten Zufriedenheit erfüllen konnten. Wir entschuldigen uns aufrichtig für den Geruch aus dem Badezimmer. Wir haben uns bereits mit dem Problem befasst, um es schnell zu beheben.Laut Beschluß des Bundesfinanzhofes dürfen wir als Hotel unseren Gästen leider keine kostenfreien Parkplätze zur Verfügung stellen, daher mussten wir unsere Parkgebühren den örtlichen Gegebenheiten, hauptsächlich der Nähe zum Flughafen, anpassen.Das gesamte Team des NH München Airport würde sich dennoch freuen, Sie eines Tages eindrücklicher von unseren Serviceleistungen überzeugen zu dürfen. Herzliche Grüße

Dear Celio, thank you very much for your stay at the NH München Airport - I am very pleased that we were able to convince you with our services. Thank you very much for your good rating at this point. We look forward to welcoming you again soon! Kindest regards

Dear Ingemar, thank you very much for your stay at the NH Munich Airport and for your feedback here. We are more than happy that we could convince you with our services. We hope to welcome you again soon!

Dear James, thank you very much for your stay at the NH Munich Airport and for your feedback here. We are more than happy that we could convince you with our services. We hope to welcome you again soon!Best regards

Dear Michael, thank you very much for your stay at the NH Munich Airport and for your feedback here. We are more than happy that we could convince you with our services. We hope to welcome you again soon!Kindest regards

Dear Jaroslav, thank you for your stay at the NH Munich Airport and your feedback! We are pleased that we could convince you with our services. We hope to welcome you back one day. Best regards

Dear Mingyu, thank you very much for your stay at the NH Munich Airport and for your feedback here. We are more than happy that we could convince you with our services. We hope to welcome you again soon!

Dear Cinzia, thank you for your stay at the NH München Airport and your great review! We hope to welcome you back again soon. Warmest regards

Dear Annika, thank you very much for your stay at the NH Munich Airport and for your feedback here. We are more than happy that we could convince you with our services. We hope to welcome you again soon!

Dear Guest, Thank you for your stay at NH München Airport - I am more than happy that we could convince you through our services. Thank you very much for your very good rating at this point . I am very pleased with your words of praise and I am proud to share them with the entire team. Nice that you liked it with us! Best regardsMrs Stefanac, Front Office Shiftleader & Team NH Muenchen Airport

Dear Yannick, Thank you so much for your stay at NH Muenchen Airport - I'm more than happy, that we've been able to convince you by our performances. Thank you for your very good rating for our hotel. I hope you still managed to catch the next bus. We are looking forward to giving you a warm welcome soon again. Best regards Mrs Stefanac, Front Office Shiftleader & Team NH Muenchen Airport

Dear Yoseph, Thank you for your stay at NH München Airport - I am more than happy that we could convince you through our services. Thank you very much for your very good rating at this point . I am proud to share it with the entire team. Nice that you liked it with us! We are already looking forward to making your next visit to something very special.Best regardsMrs Stefanac & Team NH Muenchen Airport

Dear Timothy, thank you very much for your stay at the NH München Airport - I am very happy that we were able to convince you with our services. Thank you very much for your good rating at this point and your kind words which I would like to pass on to the entire team. We look forward to welcoming you again soon! Warmest Regards

Lieber Peter, herzlichen Dank für Ihren Aufenthalt im NH München Airport – wir freuen uns sehr, dass wir Sie mit unseren Serviceleistungen überzeugen konnten. Haben Sie ebenfalls vielen Dank für Ihre gute Bewertung an dieser Stelle und Ihre netten Worte! Schön, dass es Ihnen so bei uns gefallen hat! Wir würden uns freuen, Sie bald erneut als Gast in unserem Hause willkommen heißen zu dürfen. Liebe Grüße

Thank you for your positive feedback! We’re delighted to hear that you enjoyed your stay at our hotel. Your kind words about our convenient location, transportation, breakfast, and value truly mean a lot to us. We strive to provide our guests with an excellent experience, and your feedback helps us do just that. We look forward to welcoming you back in the future! Nice GreetingsNH München Airport Team

Dear Guest, thank you very much for your stay at the NH Munich Airport and for your feedback here. We are more than happy that we could convince you with our services. We hope to welcome you again soon!

Dear Rhyan, thank you very much for your stay at the NH München Airport - I am very pleased that we were able to convince you with our services. We look forward to welcoming you again soon!

Lieber Simon,herzlichen Dank für Ihren Aufenthalt im NH München Airport - ich bedaure sehr, dass wir Ihre Erwartungen nicht zu Ihrer vollsten Zufriedenheit erfüllen konnten.Ich entschuldige mich aufrichtig dafür, dass die Heizung in Ihrem Zimmer nicht funktioniert hat und wir Sie mit unserem Frühstück nicht überzeugen konnten. Wir hoffen Sie dennoch eines Tages wieder bei uns im Haus begrüßen zu dürfen!Mit freundlichen Grüßen

Lieber Jürgen, vielen Dank für Ihren Aufenthalt im NH Munich Airport. Es freut mich sehr zu hören, dass wir Sie mit unseren Serviceleistungen überzeugen konnten! Wir würden uns freuen Sie eines Tages wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen

Dear Marko, Thank you very much for your stay at the NH München Airport - I am very pleased that we were able to convince you with our services. Thank you very much for your good rating at this point. We look forward to welcoming you again soon! Kindest regards

thank you so much for your stay at NH Muenchen Airport - I'm more than happy, that we've been able to convince you by our performances. Thank you for your very good rating for our hotel. We are looking forward to giving you a warm welcome soon again. Best regards

Dear Julie, Thank you very much for your stay at the NH München Airport - I am very pleased that we were able to convince you with our services. Thank you very much for your very good rating at this point, which I would like to pass on to the entire team. Nice that you liked it with us! We look forward to welcoming you again as a guest in our home soon. Kind regards Team NH München Airport

Dear Zhihe, Thank you so much for choosing NH Muenchen Airport and for your evaluation here! Warm regards your Team from NH Muenchen Airport

Dear Christine, thank you very much for staying at the NH Munich Airport and for your feedback! We are looking forward to welcoming you soon again. Warmest regards

Liebe Anke, herzlichen Dank für Ihren Aufenthalt im NH München Airport – wir freuen uns sehr, dass wir Sie mit unseren Serviceleistungen überzeugen konnten. Wir würden uns freuen Sie bald erneut als Gast in unserem Haus willkommen heißen zu dürfen. Mit freundlichen Grüßen

Dear Egon, thank you very much for staying at the NH Munich airport - We wouldve loved to know what you missed with us and what prevented you from giving us a full score. We are looking forward to welcoming you again soon. Kindest regards

Dear Jaqueline, thank you so much for your stay at NH Muenchen Airport – I highly appreciate your very good rating here. I hope to welcome you again soon in our hotel. Warmest regards

Dear Guest, thank you very much for your stay at NH Muenchen Airport - I'm more than happy, that we've been able to convince you by our performances. Thank you for your very good rating for our hotel. We are looking forward to giving you a warm welcome soon again. Kindest regards

Dear Jari, many thanks for your stay in the NH Airport Hotel München. Thank you so much for choosing NH Muenchen Airport and for your feedback here!

Dear Allan,thank you very much for staying at the NH München Airport Schwaig - I am very happy that we were able to convince you with our services. Thank you so much for your outstanding rating at this point, which I would like to pass on to the entire team! We look forward to welcoming you again as a guest in our hotel soon. Warm regards

Dear Sabrina, thank you so much for your stay at NH Muenchen Airport - I'm more than happy, that we've been able to convince you by our performances. Thank you for your very good rating for our hotel. We are looking forward to giving you a warm welcome soon again. Best regards

Dear Yuko,thank you so much for your stay at NH Muenchen Airport – I highly appreciate your very good rating here. I hope to welcome you again soon in our hotel. Warmest regards

Dear Roger, thank you very much for staying at our hotel and your kind words! I am very happy that we were able to make your stay a pleasant one. We hope to see you soon again. Kindest regards

Dear Shuto,thank you for staying at the nh munich airport - I am very pleased to hear that you like our services and rooms. I would also like to thank you for taking the time to write a review! We hope to welcome you again soon.Best regards

Dear Lily,Thank you so much for choosing NH Muenchen Airport and for your great feedback here!Best regards

Dear Guest, thank you very much for staying at the nh munich airport and the outstanding review. We are more than happy that you enjoyed the food in our restaurant. We will forward your words to our Team!we hope to welcome you back soon again.Kindest Regards

Dear Lin Jiang.Thank you for sharing your feedback about your stay at our hotel. I’m sorry to hear that the front desk made a mistake during your check-in process. We will make sure to address this issue with our staff to ensure that it doesn’t happen again in the future.I’m glad to hear that you enjoyed the lotion for dry skin that was provided in your room. We understand that it’s important to have quality amenities during your stay, and we strive to provide our guests with the best possible experience.Regarding the strange smell of the bedding, we apologize for any inconvenience this may have caused. We take cleanliness very seriously, and we will investigate this issue further to ensure that it doesn’t happen again in the future.Thank you again for your feedback, and we hope to have the opportunity to welcome you back to our hotel in the future.Nice GreetingsNH München Airport Hotel Team

Dear Michael, thank you so much for your stay at NH Muenchen Airport - I'm more than happy, that we've been able to convince you by our performances. Thank you for your very good rating for our hotel. We are looking forward to giving you a warm welcome soon again. Best regards,NH Hotel Team

Dear Changwook, thank you for choosing our hotel and for sharing your feedback with us. We are delighted to hear that you enjoyed your stay and that you appreciated our facilities and services. It was a pleasure to have you as our guest and we hope to see you again soon. Best Regards

Dear Noriko, Thank you very much for your stay at the NH München Airport Schwaig - I am very pleased that we were able to convince you with our services. Thank you very much for your very good rating at this point, which I would like to pass on to the entire team. We look forward to welcoming you again as a guest in our hotel soon. Kind regards, NH München Airport Team