Udendørs pool, åben fra kl. 08.00 til kl. 20.00, liggestole

Anmeldelser af Mossman Resort Holiday Villas

3.5 out of 5
Mossman Resort Holiday Villas
1-9 Alchera Drive, Mossman, QLD

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 112 af i alt 174 anmeldelser" "
Bedømmelse på 8 − Udmærket. 53 af i alt 174 anmeldelser" "
Bedømmelse på 6 − Okay. 6 af i alt 174 anmeldelser" "
Bedømmelse på 4 − Dårligt. 1 af i alt 174 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 2 af i alt 174 anmeldelser" "

9,6/10

Rengøring

9,4/10

Service og personale

9,2/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Bjarne, Vordingborg DK

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Regnskovsbolig
Dejligt sted tæt på regnskoven. Hyggelig flot have, hvor de små huse med lejligheder, ligger spredt i haven. Et rart værtspar. Et lille minus, er beliggenheden tæt på trafikeret vej

10/10 Fremragende

Peter

Forretningsrejsende
Wonderful customer service.Great value. Very comfortable -will rerun and recommend pk
Overnattede 1 nat i april 2024
Svar fra BB den 2. maj 2024
So glad you enjoyed your stay Peter. Look forward to seeing you again on your next visit.

8/10 Udmærket

Leah

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter
The unit was spacious and bright and really suited our needs. Great service and pool area was brilliant. Had to use the air con at night as the room was a bit stuffy and there was no fan but otherwise we could have gone without air con as the temp had dropped enough. It was a brilliant little resort.
Overnattede 1 nat i april 2024
Svar fra Rachael den 22. apr. 2024
Thank you Leah for your comments, we have fans for each Villa on our list to undertake this year. Glad you enjoyed the property.

8/10 Udmærket

Natsumi

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Very friendly staff who are so kind and helpful! The room was clean an comfortable. There were NETFLIX but couldn't watch it because of weak wifi.
Overnattede 1 nat i april 2024
Svar fra Rachael den 22. apr. 2024
Thank you Natsumi, unfortunately FNQ isnt always the fastest internet, but this is something we can try and work on.

8/10 Udmærket

ian

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stopover
Great stopover, close to the gorge and port douglas
Overnattede 1 nat i februar 2024
Svar fra Cassie - Manager den 3. feb. 2024
Thank you Ian. We think the gorge is awesome too.

8/10 Udmærket

Angelique

Overnattede 2 nætter i oktober 2023
Svar fra Cassie - Manager den 2. dec. 2023
Thank you for your rating. We hope to see you and your Mum again soon.

10/10 Fremragende

Sharee

Overnattede 1 nat i september 2023
Svar fra Cassie - Manager den 27. okt. 2023
Thank you for your score.

8/10 Udmærket

Jessica

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely clean, modern, refurbished little de-mountable, lovely pool, spar and baby pool. staff very friendly, car park we had was tricky to get into, Bed decent size put hard mattress. Woolworths near by short drive to Mossman Gorge and Port Douglas.
Overnattede 1 nat i september 2023
Svar fra Cassie - Manager den 1. okt. 2023
Thank you Jessica! We really appreciate your feedback. I will make sure the underlay is replaced for our next guests. Also, we have a car park on the road-side of the complex. So, if you ever return, just mention it and we will make sure we have you safely parked. We welcome you to come back anytime.

8/10 Udmærket

Alicia-lee

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Laid back, freindly, small.
Overnattede 2 nætter i september 2023
Svar fra Cassie - Manager den 1. okt. 2023
Thank you for your feedback. We hope to see you again soon.

10/10 Fremragende

Linda

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Quiet and facilities were clean and well maintained
Overnattede 2 nætter i september 2023
Svar fra Cassie - Manager den 1. okt. 2023
We appreciate your kind words.Please come again sometime.

8/10 Udmærket

Joanne

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Close to Mossman Gorge with beautiful mountain surrounds and pool to cool off in. Rooms were clean with everything you need for a relaxing holiday.
Overnattede 3 nætter i september 2023
Svar fra Cassie - Manager den 1. okt. 2023
Thank you Joanne! We hope you come back and stay again soon.

8/10 Udmærket

Kevin

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very spacious unit. Staff friendly.
Overnattede 1 nat i august 2023
Svar fra Cassie - Manager den 1. okt. 2023
Thanks Kevin. We appreciate your feedback.

8/10 Udmærket

Crystalle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i august 2023
Svar fra Cassie - Manager den 1. okt. 2023
Thanks Crystalle for taking the time to rate your stay.We hope to see you again soon.

10/10 Fremragende

David

Overnattede 1 nat i august 2023
Svar fra Cassie - Manager den 1. okt. 2023
Thanks David.Please come back to visit us soon.

2/10 Forfærdeligt

NOBORU

Overnattede 1 nat i juli 2023

10/10 Fremragende

Raymond

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect place on the way up the daintree
Overnattede 1 nat i juli 2023

2/10 Forfærdeligt

Dieter

Rejste med partner
Synes ikke om: Service og personale
We booked the room late in the evening of the day of our arrival. The booking has been confiremd by Expedia. The night manager refused to the check-in and claimed an extra charge of nearly 200 Aus $ before she handled the key. She also refused to write an invoice. We have just the slip of the credit card payment. We do not understand that a confirmed Expedia booking and payment ist not suffcient. If I can not rely on a confirmend Expedia booking Iwill no longer book via Expedia
Overnattede 1 nat i juli 2023
Svar fra Rachael den 21. jul. 2023
Hi Dieter, Thank you for your communication, apologies for the experience you encountered.Reception hours are 7.30am-6.00pm. The company policy is a 100 AUS call out/late check-in fee after midnight, which you incurred. We can provide an invoice at any stage. If you would like further correspondence, please email Mossman Resort directly.Thank you

10/10 Fremragende

Delma

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
heaps of room,clean and tidy and comfortable.
Overnattede 1 nat i juli 2023
Svar fra Rachael den 11. jul. 2023
Hi Delma,Thank you for taking the time to leave your review.

6/10 Okay

Nicola

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The cottage was tidy but no soap, shampoo or conditioner provided.
Overnattede 2 nætter i juli 2023
Svar fra Rachael den 10. jul. 2023
Thankyou Nicola for your feedback. We apologize and how now recitified the soap issue. Set plans in place so no issues in future.

10/10 Fremragende

Jeanne

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The hosts were wonderful! We had a great nights sleep, the accommodation was perfect for our family of five. Loved the pool and the communal kitchen.
Overnattede 1 nat i juni 2023
Svar fra Rachael den 10. jul. 2023
Thanks Jeanne, thrilled to hear you had a wonderful stay. :)

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super
Would have definitely stayed longer if I hadn’t been on a tight travelling schedule.
Overnattede 1 nat i april 2023
Svar fra Rachael den 27. apr. 2023
Thank you for your rating.

8/10 Udmærket

Bradley

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter

8/10 Udmærket

Deborah

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very tropical feeling which was good. Could have had a fan in the room.

8/10 Udmærket

Gianfranco

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Rates a bit high
Overnattede 1 nat i oktober 2022

8/10 Udmærket

Mark

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very friendly staff
Overnattede 1 nat i oktober 2022
Svar fra Simon den 26. okt. 2022
Thanks for reviewing our motel. We always enjoy talking to people who are enjoying themselves.

8/10 Udmærket

David

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Close to Mossman on the main road. Although reasonably close to the road it was quiet. The detached rooms were well spaced for privacy and with paths only through the complex there was no worries about traffic.
Overnattede 1 nat i oktober 2022

10/10 Fremragende

Leonie

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i oktober 2022

10/10 Fremragende

Sue

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Customer service is beyond excellent, will definitely stay here again
Overnattede 1 nat i oktober 2022
Svar fra Simon den 26. okt. 2022
Wow!! didn't know I was that nice. You must have spoken to my wife. No seriously thanks for the great review.

10/10 Fremragende

Martin

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sehr freundlicher, persönlicher Empfang durch den Gastgeber. Pool-Anlage ist klasse! Bisschen wenig Geschirr und Besteck bei voller Belegung...
Overnattede 3 nætter i august 2022
Svar fra Simon den 15. okt. 2022
Thanks for taking the time to review our motel. Each room has the right amount of cutlery and crockery for the number of guests allowed in that room

10/10 Fremragende

Gail

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property was a wonderful experience. The cabins were a very welcome stay.
Overnattede 1 nat i august 2022
Svar fra Simon den 21. aug. 2022
Thanks for taking the time to review our motel. We are so glad you had a great stay.

10/10 Fremragende

Graham

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Unique and spacious individual units. Private and quiet.
Overnattede 1 nat i august 2022
Svar fra Simon den 21. aug. 2022
We really appreciate the feedback. It's always good to know you are doing a great job.

10/10 Fremragende

Kerry

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2022
Svar fra Simon den 21. aug. 2022
10 out 0f 10 WOW!! Thanks for the great review

8/10 Udmærket

Tien

Synes godt om: Rengøring
The motel has everything we need, it was raining outside do we didn’t use the swimming pool. Room is spacious and clean.
Overnattede 1 nat i juni 2022
Svar fra Simon den 21. aug. 2022
We strive for full marks but 4 out of 5 ain't bad.

10/10 Fremragende

Peta

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property was lovely and well presented, including immaculate grounds
Overnattede 2 nætter i juni 2022
Svar fra Simon den 21. aug. 2022
It's good to know our hard work is appreciated. Thanks for taking the time to review us.

8/10 Udmærket

Alison

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i juni 2022

10/10 Fremragende

Owen

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i juni 2022

10/10 Fremragende

Euan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A great stay, would book again!
Overnattede 1 nat i april 2022

10/10 Fremragende

Mikayla

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Over all really nice experience 😊
Overnattede 1 nat i april 2022
Svar fra Simon den 6. apr. 2022
Thanks for the great review. It's always pleasing to know our guests had a great time. I will let the staff know they're doing a 5/5 job.

10/10 Fremragende

Jessica

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Loved it!!
I was so comfortable- a great place to stay in Mossman. The facilities were great, loved the pool! I can’t wait for my next stay - thank you 😊
Overnattede 1 nat i december 2021
Svar fra Simon den 21. dec. 2021
Thanks for the exceptional review. I went straight to my wife and told her I was a 10/10. She didn't believe me. No seriously thanks again for staying with us and taking the time to review.

8/10 Udmærket

Dawn

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Friendly welcoming staff
Another home away from home but always nice to stay
Overnattede 2 nætter i juli 2021
Svar fra Simon den 24. jul. 2021
Thanks Dawn for the great review. Let us know how we can get 10/10

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great place to stay. The villas are comfortable, clean and provide a nice relaxing vibe. Huge tvs rather than the usual small ones. The only downfall to this place was the parking. There’s simply not enough and the driveways to the parking area are a single lane with no where to turn around if there’s no available car parks, so you have to reverse all the way back to the reception area to turn around.
Overnattede 2 nætter i juli 2021
Svar fra Simon den 18. jul. 2021
Hello There is actually 27 plus car spaces for 22 rooms but unfortunately some guests struggle with the idea of 2 cars per bay.If the truth be told I'm pretty sure it's the women drivers because we all know men drive and park perfectly.

8/10 Udmærket

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I liked that it was just cabin accommodation and they had lovely gardens between each one making it private.
Overnattede 2 nætter i juni 2021
Svar fra Simon den 29. jun. 2021
Thanks for the great review. Always pleased to hear our guests love the place

10/10 Fremragende

Lyn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A great stay!
The staff at the holiday villas were friendly and helpful. Our unit was clean, the bed was comfortable and the shower had good pressure. A bonus at this property is an excellent community kitchen if you feel like cooking yourself a meal. We were very happy with our stay.
Overnattede 2 nætter i maj 2021
Svar fra Simon den 1. jun. 2021
If you're happy we're happy. Thanks for the great review.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Outstanding cabin, very clean and comfortable. Very comfortable bed. Beautifully maintained pool area and grounds. Will stay here again.
Overnattede 1 nat i maj 2021
Svar fra Simon den 22. maj 2021
Thanks for taking the time to review our accommodation. We are always pleased to hear our guests enjoyed their stay

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
It was perfect for our requirements.
Overnattede 2 nætter i maj 2021
Svar fra Simon den 13. maj 2021
Thanks for taking the time to write a review. Please let us know what it would take to get a perfect 10

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property was clean and tidy. Lovely gardens and pool area great. I could not fault this property.
Overnattede 2 nætter i marts 2021
Svar fra Simon den 14. apr. 2021
Thanks for taking the time to review our place.

10/10 Fremragende

Andrew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i marts 2021
Svar fra Simon den 14. apr. 2021
Always good to get a Bo Derek score.

10/10 Fremragende

Verificeret rejsende

Overnattede 1 nat i oktober 2020

10/10 Fremragende

Genevieve

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
reat stay.
Stayed here as a base for day trips to Mossman Gorge and Daintree, Cape Trib. Really enjoyed the pleasant surrounds, we had a self contained room to the rear of the resort so no traffic noise. We used the communal BBQ, all the communal areas were clean, easy access. Pool was lovely.
Overnattede 3 nætter i september 2020
Svar fra Simon den 28. sep. 2020
Thanks for the great review. We agree, Mossman is a great place to base yourself to see the wonders of this region

10/10 Fremragende

Paul, Adelaide

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Quiet and friendly. - separate units gives a feeling of space.
Overnattede 2 nætter i september 2020
Svar fra Simon den 28. sep. 2020
Cheers, thanks for the great review