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Anmeldelser af Fairmont Le Montreux Palace

5 out of 5
Fairmont Le Montreux Palace
Avenue Claude-Nobs 2, Montreux, VD

Anmeldelser

9,4

Enestående

Bedømmelse på 10 − Fremragende. 446 af i alt 579 anmeldelser" "
Bedømmelse på 8 − Udmærket. 98 af i alt 579 anmeldelser" "
Bedømmelse på 6 − Okay. 16 af i alt 579 anmeldelser" "
Bedømmelse på 4 − Dårligt. 10 af i alt 579 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 9 af i alt 579 anmeldelser" "

9,6/10

Rengøring

9,4/10

Service og personale

9,4/10

Faciliteter

9,4/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Lasse R.

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk ophold
Fantastisk ophold. Venlig modtagelse, super flot værelse. Vi spiste på MP Grill som leverede en aften med høj kvalitet og hygge. Kan varmt anbefales til andre som forventer lidt yderligere.
Overnattede 1 nat i juni 2017
I am delighted to read that you enjoyed your stay at Fairmont Le Montreux Palace and we all hope to welcoming you back to the Swiss Riviera in the not too distant future. Best regards Michael Smithuis General Manager

10/10 Fremragende

Xin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent location and service
Overnattede 1 nat i april 2024

10/10 Fremragende

LORIN C

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The entire staff was some of the most friendly people we met in Switzerland. The entire facilty was immaculate, and we felt very welcome. We will definitely stay here next time we are in Montreux.
Overnattede 1 nat i april 2024
Svar fra Edmée den 19. apr. 2024
Many thanks for taking the time to express your feelings after your recent stay at the Fairmont Le Montreux Palace.I am delighted that you enjoyed your stay and have shared your kind words and lovely compliments with the entire team. It is always gratifying to know that we were able to satisfy our guests. We look forward to welcoming you back to the Swiss Riviera. With my best wishes,Michael SmithuisGeneral Manager

10/10 Fremragende

Gabriela

Overnattede 2 nætter i december 2023
Svar fra Edmée den 22. jan. 2024
Thank you very much for your review. We are pleased that you enjoyed your experience at the Fairmont Le Montreux Palace and are looking forward to welcome you back to the Swiss Riviera.With my best wishes,Michael SmithuisGeneral Manager

8/10 Udmærket

Jane

Synes godt om: Service og personale, faciliteter
Synes ikke om: Rengøring
Loved the stay except for day 1 as I had to put a hold on my activities as bathroom wasn’t functioning (no hot water for shower) and wasn’t fixed until late night (was initially told it will take an hour). There was hair on hair dryer in the bathroom so cleaning could be better. But great professional staff, would visit again just for them!
Overnattede 2 nætter i december 2023
Svar fra Edmée den 22. jan. 2024
We are sincerely grateful for your feedback and for taking the time to post this review. Our guests' comments are invaluable and help us continually improve our standards.We deeply regret the inconvenience caused by the plumbing issue during your initial day with us and we sincerely apologize for the delay in resolving the matter. Our goal is to provide an impeccable experience to each of our guests and we have taken note of your comments regarding the bathroom cleanliness and hot water provision. We assure you that we have shared your feedback with the appropriate department to ensure we continually strive for excellence in our services.We were delighted, however, to read your positive remarks about our team. It's heartening to know that our staff's professionalism added value to your stay. Such positive feedback is a wonderful motivation for our entire team.We would be truly honoured to welcome you back to Fairmont Le Montreux Palace and we will do our utmost to ensure your next stay with us is seamless and enjoyable.With my best wishes,Michael SmithuisGeneral Manager

8/10 Udmærket

Luigi Junior

Synes godt om: Service og personale, værelsets komfort
Overnattede 2 nætter i november 2023

10/10 Fremragende

Colin

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
The hotel was stunning and our lake view room was wonderful. Outstanding breakfast and SPA facilities. Great location opposite Lake Geneva and very close to the train station and Montreux centre.
Overnattede 7 nætter i oktober 2023
Svar fra Edmée den 25. okt. 2023
Many thanks for having taken the time to express your feelings following your recent stay at Fairmont Le Montreux Palace.I am delighted to read that you enjoyed your stay with us.I have shared your kind words and lovely compliments with with the relevant teams. It is always gratifying to know that we have been able to please our guests. We look forward to welcoming you back to the Swiss Riviera. Sincerely,Michael SmithuisGeneral Manager

10/10 Fremragende

Erin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect location to the Christmas market and things to see and do. We walked everywhere. I loved this hotel. The staff were amazing and the rooms were comfortable. Older property, which is what Fairmont is and the architecture is beautiful. Christmas decorations everywhere which made is very festive. Public train to anywhere but specifically Zermatt and Geneva airport was very close but take a cab on your way out and there is a large hill (which we found fine) but if you don't want to lug your suitcase behind you up a hill... Definitely recommend this hotel.
Svar fra Edmée den 19. okt. 2023
Many thanks for having taken the time to express your feelings following your stay at Fairmont Le Montreux Palace.I am delighted to read that you enjoyed your stay with us during the festive season.I have shared your kind words and lovely compliments with with the entire teams. It is always gratifying to know that we have been able to please our guests. We look forward to welcoming you back to the Swiss Riviera. With my best wishes,Michael SmithuisGeneral Manager

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Top Hôtel
Merveilleux Hôtel, dans un cadre magnifique avec un service de qualité. Je ne peux que recommander cet établissement! Nous avons passé un très agréable séjour, merci!
Overnattede 1 nat i oktober 2023
Svar fra Edmée den 16. okt. 2023
Je vous remercie d'avoir pris le temps de partager vos impressions suite à votre séjour au Fairmont Le Montreux Palace.Je suis ravi de lire que vous ayez passé un bon moment parmi nous et ne manquerai pas de partager vos beaux compliments avec l'ensemble des équipes. Votre satisfaction est pour eux la plus belle des récompenses.En réitérant nos chaleureux remerciements pour votre précieux retour, nous vous souhaitons un bel automne et espérons pouvoir vous accueillir prochainement à nouveau sur la Riviera Suisse.Sincèrement,Michael SmithuisDirecteur Général

10/10 Fremragende

Beat

Overnattede 1 nat i oktober 2023
Svar fra Edmée den 10. okt. 2023
Thank you for your review. We are pleased that you enjoyed your experience at Fairmont Le Montreux Palace and are looking forward to welcome you back to the Swiss Riviera.Sincerely,Michael Smithuis,General Manager

6/10 Okay

Lourdes

Rejste med familie
Synes ikke om: Service og personale
Everything had gone really smoothly and we had had a beautiful time, we asked the person in charge in the reception if we could leave one night before with 24 previous hours, she agreed and told us there was no problem. One day after this person wasnt there and the other receptionist said that what she told us was not true and we had to pay the night because we had made the reservation through Expedia. I am upset because it seemed the hotel wanted to punish us for using expedia to book the hotel even thought the stay wasnt paid for.
Overnattede 3 nætter i september 2023
Svar fra Edmée den 11. okt. 2023
We are very sorry for the confusion and the miscommunication. All reservations made through our partners as Expedia.com are directly related to it. Therefore, our hotel team is not allowed to shorten or amend an existing booking booked through their website. It is part of our agreement with them. Please be assured that we value all our visitors, not matter which booking channel they use. We do hope that you accept our sincere apology for any inconvenienced caused and would be very pleased to welcome you back to the Swiss Riviera. With my best wishes, Michael SmithuisGeneral Manager

10/10 Fremragende

MINKYUNG

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2023
Svar fra Edmée den 10. okt. 2023
Thank you for your review. We are pleased that you enjoyed your experience at Fairmont Le Montreux Palace and are looking forward to welcome you back to the Swiss Riviera.Sincerely,Michael Smithuis,General Manager

10/10 Fremragende

Mehrnoush

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing hotel, I wish we could stay longer.
Absolutely loved staying at this hotel! We had a beautiful view of the garden and the lake. Super spacious room, very clean and filled with all the amenities including a large bathtub. The hotel facilities specially 2x swimming pools were gorgeous and exceptional. Be sure to use the saunas and steam rooms. You can also take advantage of quiet reading room that no kida allowed. Breakfast was just fantastic, delicious and full of options both western and eastern. Highly recommend this hotel and hope to visit again soon.
Overnattede 3 nætter i august 2023
Svar fra Edmée den 5. sep. 2023
Thank you very much for your review. We are pleased that you enjoyed your experience at Fairmont Le Montreux Palace and will share your kind words and lovely compliments with the entire team.We wish you a great late summer and are looking forward to welcome you back to the Swiss Riviera.Sincerely,Michael Smithuis,General Manager

10/10 Fremragende

Shyam

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall it was a pleasurable experience.
Overnattede 3 nætter i august 2023
Svar fra Edmée den 15. aug. 2023
Thank you very much for your review. We are delighted that you enjoyed your experience at Fairmont Le Montreux Palace in its entirety and are looking forward to welcome you back to the Swiss Riviera.Sincerely,Michael SmithuisGeneral Manager

10/10 Fremragende

DIDIER

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2023
Svar fra Edmée den 7. aug. 2023
Thank you for your review. We are pleased that you enjoyed your experience at Fairmont Le Montreux Palace and are looking forward to welcome you back to the Swiss Riviera.Sincerely,Michael Smithuis,General Manager

10/10 Fremragende

Mary

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very elegant. Great service. Great beds. Couldn’t be more wonderful
Overnattede 3 nætter i juli 2023
Svar fra Edmée den 2. aug. 2023
Thank you for your review. We are pleased that you enjoyed your experience at Fairmont Le Montreux Palace and are looking forward to welcome you back to the Swiss Riviera.Sincerely,Michael Smithuis,General Manager

10/10 Fremragende

Charley, east stroudsburg

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
good service, nice place
Overnattede 2 nætter i juli 2023
Svar fra Edmée den 2. aug. 2023
Thank you for your review. We are pleased that you enjoyed your experience at Fairmont Le Montreux Palace and are looking forward to welcome you back to the Swiss Riviera.Sincerely,Michael Smithuis,General Manager

10/10 Fremragende

Michelle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Beautiful hotel with excellent staff. Pool is gorgeous and the location is perfect.
Overnattede 2 nætter i juli 2023
Svar fra Edmée den 25. jul. 2023
Thank you for your review. We are pleased that you enjoyed your experience at Fairmont Le Montreux Palace and are looking forward to welcome you back to the Swiss Riviera.Sincerely,Michael Smithuis,General Manager

2/10 Forfærdeligt

Mike

Rejste med familie
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
I booked two king deluxe rooms and got one but charged for two kings. Shower is awful!
Overnattede 1 nat i juli 2023
Svar fra Edmée den 25. jul. 2023
We would like to thank you for having taken the time to express your feelings following your recent stay at Fairmont Le Montreux Palace. We are extremely sorry that your visit did not meet your expectations. Please be assured that guest satisfaction is our highest priority and therefore your feedback is very much appreciated in our search for excellence. Unfortunately, we cannot go back on the impression you made during your last stay, but we hope that that you accept our sincerest apologies for any inconveniences and would be very pleased to welcome you back to the Swiss Riviera. Sincerely, Michael Smithuis General Manager

10/10 Fremragende

Raul, Spring

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Fantastic Property y great condition. Very well located and the service is exceptional
Overnattede 1 nat i juni 2023
Svar fra Edmée den 26. jun. 2023
Thank you for your review. We are pleased that you enjoyed your experience at Fairmont Le Montreux Palace and will share your lovely compliments with the entire team. We wish you a great summer season and are looking forward to welcome you back to the Swiss Riviera. Sincerely,Michael Smithuis,General Manager

10/10 Fremragende

Raul, Spring

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great property. Great location and fantastic service
Overnattede 1 nat i juni 2023
Svar fra Edmée den 20. jun. 2023
Thank you for your review. We are pleased that you enjoyed your experience at Fairmont Le Montreux Palace and are looking forward to welcome you back.Sincerely,Michael Smithuis,General Manager

8/10 Udmærket

JOSE

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2023
Svar fra Edmée den 20. jun. 2023
Thank you for your review. We are pleased that you enjoyed your experience at Fairmont Le Montreux Palace and are looking forward to welcome you back.Sincerely,Michael Smithuis,General Manager

8/10 Udmærket

Sebastien

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i maj 2023
Svar fra Edmée den 9. maj 2023
Thank you for your review. We are pleased that you enjoyed your stay at Fairmont Le Montreux Palace in its entirety and are looking forward to welcome you back.Sincerely,Michael Smithuis,General Manager

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i april 2023
Svar fra Edmée den 9. maj 2023
Thank you for your review. We are pleased that you enjoyed your stay at Fairmont Le Montreux Palace and are looking forward to welcome you back.Sincerely,Michael Smithuis,General Manager

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i marts 2023
Svar fra Edmée den 29. mar. 2023
Thank you for your review. We are pleased that you enjoyed your experience at Fairmont Le Montreux Palace and are looking forward to welcome you back on the Swiss Riviera.Sincerely,Michael Smithuis,General Manager

8/10 Udmærket

Edgar

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Sehr angenehmer Kurzaufenthalt.
Sehr angenehmer Aufenthalt. Super Spa.
Overnattede 1 nat i marts 2023
Svar fra Edmée den 21. mar. 2023
Wir möchten Ihnen zuerst von Herzen danken, sich nach Ihrem Besuch im Fairmont Le Montreux Palace die Zeit genommen zu haben, Ihre Erfahrung und Empfindungen mit uns zu teilen. Es freut uns sehr, dass Sie Ihre Zeit bei uns geniessen konnten und hoffen, dass Sie diese in schöner Erinnerung behalten werden. Wir hoffen Sie bald wieder an der Schweizer Riviera begrüssen zu dürfen.Mit freundlichen Grüssen, Michael Smithuis Generaldirektor

10/10 Fremragende

justin

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Beautiful hotel, very clean and an amazing staff. Would highly recommend
Overnattede 1 nat i marts 2023
Svar fra Edmée den 15. mar. 2023
Thank you for your review. We are pleased that you enjoyed your experience at Fairmont Le Montreux Palace and are looking forward to welcome you back on the Swiss Riviera.Sincerely,Michael Smithuis,General Manager

10/10 Fremragende

Rafik

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2023
Svar fra Edmée den 13. mar. 2023
Thank you for your review. We are pleased that you enjoyed your experience at Fairmont Le Montreux Palace and are looking forward to welcome you back on the Swiss Riviera.Sincerely,Michael Smithuis,General Manager

8/10 Udmærket

Ludovico

Synes godt om: Værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Deludente
Ci siamo stati per capodanno. Servizio deludente fin dal momento della prenotazione: ho chiesto se accettavano cani, nessuno ha risposto. Ho scritto una seconda mail, finalmente hanno risposto dicendo che dovevo pagare una quota di 30€ ma il cane sarebbe stato accettato e avrebbero fornito cuccia e ciotole, ma all’arrivo in stanza non c’era nulla nonostante alla reception mi avessero detto che era tutto pronto. Ovviamente ho dovuto pagare la quota nonostante ciò. La stanza é molto vecchia, stile anni 70-80, andrebbe rinnovata, per non parlare del bagno con doccia in vasca. Temperatura invivibile, abbiamo spento tutto e abbiamo dovuto aprire le finestre. Alla faccia del cambiamento climatico! All’arrivo, nessuno ci ha aiutati con i bagagli, nonostante ci fossero 5 persone all’ingresso. Ottimi invece sia il ristorante Nikkei Nine, sia il servizio colazione, con un ottimo buffet. La posizione dell’hotel é incantevole, così come la città di Montreux. Onestamente non credo tornerei al Fairmont.
Overnattede 1 nat i december 2022

10/10 Fremragende

Ronald

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff & property were great!

10/10 Fremragende

Salvador

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Magnífico
Svar fra Edmée den 3. jan. 2023
Thank you very much for your review. We are delighted that you enjoyed your experience at Fairmont Le Montreux Palace and look forward to welcoming you back.Sincerely,Michael Smithuis,General Manager

10/10 Fremragende

Ronald

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff, great amenities and spacious rooms.
Svar fra Edmée den 3. jan. 2023
Thank you very much for your review. We are delighted that you enjoyed your experience at Fairmont Le Montreux Palace and look forward to welcoming you back to the Swiss Riviera.Sincerely,Michael Smithuis,General Manager

10/10 Fremragende

Georges

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Un peu déçu par la Chambre vue Lac au 1er étage pas extraordinaire…. Services sans reproche Personnel du petit déjeuner excellent
Overnattede 3 nætter i december 2022
Svar fra Edmée den 3. jan. 2023
Nous sommes ravis que vous ayez apprécié votre visite au Fairmont Le Montreux Palace dans sa globalité et espérons pouvoir bientôt à nouveau vous accueillir sur la Riviera Suisse.Sincèrement,Michael SmithuisDirecteur Général

10/10 Fremragende

ALEXANDER

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i december 2022
Svar fra Edmée den 3. jan. 2023
Thank you very much for your review. We are delighted that you enjoyed your experience at Fairmont Le Montreux Palace and look forward to welcoming you back to the Swiss Riviera.Sincerely,Michael Smithuis,General Manager

8/10 Udmærket

Pooja

2/10 Forfærdeligt

Thorn

Overnattede 1 nat i december 2022

8/10 Udmærket

Mike

Synes godt om: Service og personale
Synes ikke om: Værelsets komfort
Room not 5 Star and hotel seemed overwhelmed
While the overall stay was nice (great spa, gym, restaurant and bar) - the hotel was definitely overwhelmed with the weekend crowd (rooms not ready at 15:00, and some rooms - like ours - definitely not up to 5-star standard).
Overnattede 1 nat i december 2022
Svar fra Edmée den 7. dec. 2022
We would like to thank you for having taken the time to express your feelings following your recent stay at Fairmont Le Montreux Palace. We are pleased to read that you enjoyed your visit in its entirety.However, it is with regret that we take note of your observations. Please be assured that guest satisfaction is our highest priority and therefore your feedback is very much appreciated in our search for excellence. We have immediately shared your comments with our Front Office Manager so that he can ensure a follow-up. We hope that that you accept our sincerest apologies for the inconveniences you encountered and would be very pleased to welcome you back to the Swiss Riviera. In the meantime, we wish you a joyful holiday season.Sincerely, Michael SmithuisGeneral Manager

10/10 Fremragende

Noor

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A dream!
Wonderful hotel in every way! Amazing location and beautiful views surrounding the hotel. Spacious room. Excellent service. Great breakfast variety. Friendly staff, especially Mohamed at the front desk— exceptionally helpful and hospitable. Had a lovely time and would definitely stay here again!
Overnattede 1 nat i december 2022
Svar fra Edmée den 5. dec. 2022
Many thanks for having taken the time to express your feelings following your recent stay at Fairmont Le Montreux Palace.I am delighted to read that you enjoyed your stay with us.I have shared your kind words and lovely compliments with all staff members and your special mention with Mohamed. It is always gratifying to know that we have been able to please our guests. My whole team and I, wish you a great festive season and would be very pleased to welcome you back to the Swiss Riviera. Sincerely,Michael SmithuisGeneral Manager

8/10 Udmærket

Alain

Overnattede 1 nat i november 2022

10/10 Fremragende

Jenny

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i oktober 2022
Svar fra Edmée den 5. dec. 2022
Thank you for your review. We are pleased that you enjoyed your experience the Fairmont Le Montreux Palace and are looking forward to welcome you back on the Swiss Riviera.Sincerely,Michael Smithuis,General Manager

10/10 Fremragende

Jackson

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
One of Europe’s grand hotels blending Belle Époque majesty with modern amenities.
Overnattede 2 nætter i oktober 2022
Svar fra Edmée den 10. okt. 2022
Thank you very much for your review. We are pleased that you enjoyed your experience at the Fairmont Le Montreux Palace and are looking forward to welcome you back on the Swiss Riviera.Sincerely,Michael Smithuis,General Manager

10/10 Fremragende

Timur

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Historical place, polite stuff, best cocktail Funky bar, amazing inspirational view from the balcony, beautiful classic interior. Very inspirational place
Overnattede 1 nat i august 2022
Svar fra Edmée den 10. okt. 2022
Thank you very much for your review. We are delighted that you enjoyed your visit at Fairmont Le Montreux Palace and will share your lovely compliments with the entire team. We would be very pleased to welcome you back to the Swiss Riviera.With our best wishes,Michael SmithuisGeneral Manager

8/10 Udmærket

Raul

Overnattede 2 nætter i august 2022

2/10 Forfærdeligt

Malgorgata

Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i august 2022

10/10 Fremragende

miguel angel

Overnattede 1 nat i august 2022
Svar fra Edmée den 10. aug. 2022
Thank you very much for your review. We are delighted that you enjoyed your experience at Fairmont Le Montreux Palace and look forward to welcoming you back. Sincerely, Michael Smithuis, General Manager

8/10 Udmærket

Adrien

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Liked: the location, the service, staff, spa, pool, restaurant Did not like: the room wasn't ready at 3pm for check-in
Overnattede 1 nat i juli 2022
Svar fra Edmée den 2. aug. 2022
We would like to thank you for having taken the time to express your feelings following your recent stay at Fairmont Le Montreux Palace. We are pleased that you enjoyed your visit with us in its entirety and will be pleased to pass on your lovely compliments to our staff. However, we are terribly sorry that your room wasn’t ready in time, and you had to wait. Please be assured that guest satisfaction is our highest priority and therefore your feedback is very much appreciated in our search for excellence. We hope that that you accept our sincerest apologies for the inconveniences you encountered and would be very pleased to welcome you back to the Swiss Riviera. With my best wishes, Michael Smithuis General Manager

10/10 Fremragende

Carlos, Monterrey

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Incredible hotel, delicious breakfast, very friendly staff
Overnattede 1 nat i juli 2022
Svar fra Edmée den 26. jul. 2022
Thank you very much for your review. We are delighted that you enjoyed your experience at Fairmont Le Montreux Palace and look forward to welcoming you back. Sincerely, Michael Smithuis, General Manager

10/10 Fremragende

Larisa

Overnattede 1 nat i juli 2022

10/10 Fremragende

Anne

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Emblematic hotel of Montreux, very nice room with beautiful view on the lake.
Overnattede 1 nat i april 2022
Svar fra Edmée den 18. jul. 2022
Thank you very much for your review. We are delighted that you enjoyed your experience at Fairmont Le Montreux Palace and look forward to welcoming you back. Sincerely, Michael Smithuis, General Manager

10/10 Fremragende

DANIEL, IRVINE

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Enjoyed being able to stroll lakeside to Queen Experience and the Freddy statue. Only down-side was difficulty getting dinning reservations anywhere on short notice (short=48 hrs)
Overnattede 1 nat i juni 2022
Svar fra Edmée den 23. jun. 2022
Thank you very much for your review. We are delighted that you enjoyed your stay on the Swiss Riviera and would be pleased to welcome you back to the Fairmont Le Montreux Palace. Sincerely, Michael Smithuis, General Manager