4/10
This hotel is conviently located close to the Bell centre which is a perk for those visiting just for that attraction. One of the two elevators available during my stay was broken for the duration of my trip which was inconvenient given, plenty of the visitors/residents have mobility issues and/ or large luggage which requires the use of the elevator to bring up to their rooms so there was always a very long wait. The rooms were clean and somewhat sound proof, and staff was friendly and helpful. For the price paid and value received, I would not recommend this hotel for families with children, mobility restricted visiots nor long term stays. One night is simply enough as a last resort.