Restaurant

Anmeldelser af Mercure Milton Keynes

4 out of 5
Mercure Milton Keynes
Monks Way Two Mile Ash, Milton Keynes, England

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 515 af i alt 1006 anmeldelser" "
Bedømmelse på 8 − Udmærket. 345 af i alt 1006 anmeldelser" "
Bedømmelse på 6 − Okay. 79 af i alt 1006 anmeldelser" "
Bedømmelse på 4 − Dårligt. 35 af i alt 1006 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 32 af i alt 1006 anmeldelser" "

9,0/10

Rengøring

8,8/10

Service og personale

8,6/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Rene'

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Wonderfull hotel, nice clean and fantastic enviroment
Overnattede 1 nat i november 2018

8/10 Udmærket

Jacob

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i marts 2018

6/10 Okay

Camilla H., Greve

Synes godt om: Service og personale
Helt OK hotel
Et - i min optik - helt OK mellemklassehotel. Fin service, ok morgenmad - men derudover intet særligt, synes jeg. Jeg skulle blot overnatte i forbindelse med mit arbejde, og til formået var det fint.

10/10 Fremragende

Bridget

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Quiet
Overnattede 1 nat i april 2024

8/10 Udmærket

Ricky

Synes godt om: Rengøring
Overnattede 1 nat i maj 2024

10/10 Fremragende

Glynn

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was really good. I didn’t dine here but in all respects the staff were helpful and very polite. The EV chargers on site did not work and looked as though they hadn’t for a while. That needs urgent attention.
Overnattede 1 nat i maj 2024

6/10 Okay

Sophie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Modern and comfortable good sized room and bathroom with waterfalla shower. Restaurant for breakfast was spacious and breakfast options were good both hot and continental. Staff were courteous and welcoming. Parking was easy and plentiful. Overnight was quiet even though there was a wedding party in. We could hear the shower running from next doors room but other than that weren't disturbed. Very disappointing for a 4* hotel to be assigned a room with extensive carpet damage. Requested a mug at breakfast to have a latte as cups are too small a size however was told there are no mugs. Given you can have a mug in a Premier Inn and dont have the option to have a latte this was pretty disappointing.
Overnattede 1 nat i maj 2024

8/10 Udmærket

James

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
All good generally, rather disappointed in the shower, the room we had the shower either melted your skin off or was ice cold, no in-between temperatures (#255)
Overnattede 1 nat i marts 2024

10/10 Fremragende

Graham

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Decent hotel in a very convenient location. Room decor needs a bit of a spruce up but it was very clean and comfortable, Great value for money and plenty of choice for breakfast. We would certainly stay again if in the area.
Overnattede 1 nat i marts 2024

8/10 Udmærket

Penny

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good hotel for work travel with easy access and parking. Comfortable rooms.
Overnattede 1 nat i marts 2024
Svar fra Ross P, General Manager den 12. mar. 2024
Dear Penny, thank you for posting about the Mercure Milton Keynes. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all the team as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback and hope to welcome you back again very soon.Kind regards

10/10 Fremragende

Joao

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Ross P, General Manager den 4. mar. 2024
Dear Joao, thank you for posting about your visit to the Mercure, Milton Keynes.It is always great to hear feedback and kind words, particularly when it comes from those who matter the most – you! Your feedback has been shared with all the team as a way of recognising the guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback and hope to welcome you back again very soon.

10/10 Fremragende

Adele

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely hotel.
Overnattede 1 nat i februar 2024
Svar fra MMK den 26. feb. 2024
Dear AdeleThank you for your lovely review. We very much look forward to hopefully welcoming you again very soon and wish you well in the meantime.

10/10 Fremragende

Anne

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Ross P, General Manager den 4. mar. 2024
Dear Anne, thank you for posting about your visit to the Mercure, Milton Keynes.It is always great to hear feedback and kind words, particularly when it comes from those who matter the most – you! Your feedback has been shared with all the team as a way of recognising the guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback and hope to welcome you back again very soon.

8/10 Udmærket

Colin

Forretningsrejsende
Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Ross P, General Manager den 4. mar. 2024
Dear Colin, thank you for posting about your visit to the Mercure, Milton Keynes.It is always great to hear feedback and kind words, particularly when it comes from those who matter the most – you! Your feedback has been shared with all the team as a way of recognising the guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback and hope to welcome you back again very soon.

8/10 Udmærket

Jane

Overnattede 3 nætter i februar 2024
Svar fra Ross P, General Manager den 4. mar. 2024
Dear Jane, thank you for posting about your visit to the Mercure, Milton Keynes.It is always great to hear feedback and kind words, particularly when it comes from those who matter the most – you! Your feedback has been shared with all the team as a way of recognising the guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback and hope to welcome you back again very soon.

10/10 Fremragende

Amelia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great
Overnattede 1 nat i februar 2024
Svar fra MMK den 26. feb. 2024
Dear AmeliaThank you for your review. We're delighted to hear you enjoyed your stay and very much hope to welcoming you again very soon.

2/10 Forfærdeligt

Kevin

Overnattede 3 nætter i februar 2024
Svar fra MMK den 26. feb. 2024
Dear KevinWe're sorry to hear your stay was not up to our usual standard. We'd love to understand more about your experience so we can ensure learning are taken to prevent any future reoccurrence. Wishing you well

10/10 Fremragende

MR PARWINDER

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra Ross P, General Manager den 4. mar. 2024
Dear Mr Parwinder, thank you for posting about your visit to the Mercure, Milton Keynes.It is always great to hear feedback and kind words, particularly when it comes from those who matter the most – you! Your feedback has been shared with all the team as a way of recognising the guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback and hope to welcome you back again very soon.

4/10 Dårligt

Dylan

Forretningsrejsende
Synes ikke om: Rengøring, service og personale
Below parr
No room standards stayed for three nights rooms not made up poor excuse given
Overnattede 3 nætter i januar 2024
Svar fra MMK den 12. feb. 2024
Dear DylanThank you for your review. We are sorry to hear you did not enjoy your experience with us. We are servicing the rooms every other day and on request. We apologise this was not made more clear to you.We very much hope you give us the opportunity to welcome you again and showcase our true offering.Wishing you well in the meantime.

6/10 Okay

Maia

Forretningsrejsende
Synes godt om: Service og personale
Mould in bathroom in the shower also mould around the windows. Rest was fairly clean. Staff were helpful. Gym incredibly basic, not enough equipment, only weight up to 16kg
Overnattede 2 nætter i februar 2024
Svar fra MMK den 12. feb. 2024
Dear Maia,Thank you for your review. We're sorry to hear of your experience with us.Please rest assured this is not the standard of cleanliness we usually provide. Our rooms all undergo regular though deep cleaning and so we are investigating the issues raised as a matter of priority. We very much hope you give us the opportunity to welcome you again and showcase our true offering. Our gym has state of the art technogym equipment and we hope our tranquil views overlooking the golf course make for a nice setting for your workout. Wishing you well in the meantime.

10/10 Fremragende

Danielle

Overnattede 1 nat i februar 2024
Svar fra Ross P, General Manager den 4. mar. 2024
Dear Danille, thank you for posting about your visit to the Mercure, Milton Keynes.It is always great to hear feedback and kind words, particularly when it comes from those who matter the most – you! Your feedback has been shared with all the team as a way of recognising the guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback and hope to welcome you back again very soon.

10/10 Fremragende

Stephen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent hotel for Milton Keynes
Very good room, excellent breakfast. Staff all very helpful & polite. Free parking. Decent paths for morning run too.
Overnattede 1 nat i februar 2024
Svar fra MMK den 12. feb. 2024
Dear StephenThank you for your review. We're delighted to hear you enjoyed the hotel and your stay.We very much look forward to hopefully welcoming you again very soon. Wishing you well in the meantime.

10/10 Fremragende

william

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great quality and comfort for a good price
Absolutely wonderful hotel - for the price you really cannot fault it. Clean, comfortable, food was nice, staff were very friendly. The shower was absolutely wonderful. Quiet rooms. Nice little studio gym. It's also just a little bit out of MK so it's nice and peaceful too.
Overnattede 1 nat i januar 2024
Svar fra MMK den 12. feb. 2024
Dear WilliamThank you for your review. We're delighted to hear you enjoyed your stay and will be sure to pass on your kind words to the team.We very much look forward to hopefully welcoming you again and wish you well in the meantime.

6/10 Okay

Sam

Overnattede 2 nætter i januar 2024

10/10 Fremragende

Tina

Rejste i en gruppe
Lovely Hotel
Stayed here for one night. A quick word on Shaun, he is a brilliant asset to your hospitality team! Would stay again, thanks, Garry and Tina
Overnattede 1 nat i januar 2024
Svar fra MMK den 12. feb. 2024
Dear TinaThank you for your lovely review. We're delighted to hear you enjoyed your stay and we will be sure to pass on your kind words to Shaun and the team. We very much agree, the staff are the heart of our hotel. We very much look forward to hopefully welcoming you again very soon and wish you well in the meantime.

8/10 Udmærket

Graham

Forretningsrejsende
Synes godt om: Rengøring
More 3 than 4 stars!
The bar area was modern, but the rest of the hotel feels tired. Dining room is souless, the furniture in the rooms is tired. The first impressions from the recoptionist to the bar and restaurant staff was really poor, but got better to fair.
Overnattede 1 nat i januar 2024
Svar fra MMK den 12. feb. 2024
Dear GrahamThank you for your review. We're sorry to hear you did not fully enjoy your stay. We are in the process of making renovations and upgrades to our features and hope you give us the opportunity to welcome you again very soon to showcase our new offerings. Wishing you well in the meantime.

6/10 Okay

Lisa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
Not bad but not the greatest.
Aesthetically pleasing. Dinner was lovely. Breakfast not so much. Room was comfortable generally but the bed was 2 singles together. Felt the gap all night especially as one matress was softer than the other. Air con left on, no instructions how to change it so was cold.
Overnattede 1 nat i januar 2024
Svar fra MMK den 12. feb. 2024
Dear LisaThank you for your review. We're happy to hear you found the hotel to be aesthetically pleasing and enjoyed dinner.We are sorry however, for your experience with breakfast and the bed. These are not in keeping with the level of service and hospitality we usually provide. We very much hope you give us the opportunity to welcome you again and showcase our true offering.Wishing you well in the meantime.

10/10 Fremragende

Chloe

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Ross P, General Manager den 4. mar. 2024
Dear Chloe, we really appreciate you posting a review about your visit to hotel.It is always great to hear feedback and kind words, particularly when it comes from those who matter the most – you! Your feedback has been shared with all the team as a way of recognising the guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback and hope to welcome you back again very soon.

4/10 Dårligt

Jacob

Synes ikke om: Rengøring, faciliteter
Rooms were tired. No hairdrier or fridge in the room. Breakfast was worse than premier inn. No amenities in bathroom and terrible tea and coffee making in the room. I would stay at travel lodge next time.
Overnattede 1 nat i januar 2024
Svar fra MMK den 12. feb. 2024
Dear JacobThank you for your review. We apologise for your experience as this is not the quality of service we usually deliver.Please rest assured we have looked into the issues raised to ensure they do not occur again.It is our hope you give us the opportunity to welcome you again and showcase our true offering.Wishing you well in the meantime.

8/10 Udmærket

Paul

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Ross P, General Manager den 4. mar. 2024
Dear Paul, thank you for posting about your visit to the Mercure, Milton Keynes.It is always great to hear feedback and kind words, particularly when it comes from those who matter the most – you! Your feedback has been shared with all the team as a way of recognising the guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback and hope to welcome you back again very soon.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Ross P, General Manager den 4. mar. 2024
Dear A, thank you for posting about your visit to the Mercure, Milton Keynes.It is always great to hear feedback and kind words, particularly when it comes from those who matter the most – you! Your feedback has been shared with all the team as a way of recognising the guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback and hope to welcome you back again very soon.

6/10 Okay

Malcolm, Peterborough

Rejste med partner
Nice room Let down by breakfast in morning Food at best Luke warm Poor service in restaurant
Overnattede 1 nat i januar 2024
Svar fra MMK den 12. feb. 2024
Dear MalcolmThank you for your review. We're happy to hear you liked the room but are sorry to hear of your experience with our F&B.This is not the quality of service and offering we usually deliver. Please rest assured we have made the necessary changes to prevent such occurrences taking place again.We very much hope you give us the opportunity to welcome you again and showcase our true offering.Wishing you well in the meantime.

10/10 Fremragende

steven

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Ross P, General Manager den 4. mar. 2024
Dear Steven, thank you for posting about your visit to the Mercure, Milton Keynes.It is always great to hear feedback and kind words, particularly when it comes from those who matter the most – you! Your feedback has been shared with all the team as a way of recognising the guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback and hope to welcome you back again very soon.

6/10 Okay

Kevin

Synes ikke om: Rengøring, service og personale
Overnattede 1 nat i januar 2024
Svar fra Ross P, General Manager den 4. mar. 2024
Dear Kevin, thank you for taking the time to let us know about your experience while staying with us here at the Mercure Milton Keynes. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations on this occasion. We would very much have welcomed the opportunity to discuss and resolve your concerns at the time of your visit and prior to your departure from the hotel. Following you feedback I have shared this with the team to review and action any changes as required. Thank you again for taking the time to share your feedback as this allows us the opportunity to review the services and facilities that we offer our guests and as required action any required changes for the benefit of all our guests. I do trust that we will have the opportunity to welcome you back again to the hotel soon. This being the case if I could ask that you contact us in advance of your next visit, and we will oversee all arrangements.We look forward to welcoming you back very soon.

10/10 Fremragende

Lynn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Ross P, General Manager den 4. mar. 2024
Dear Lynn, thank you for posting about your visit to the Mercure, Milton Keynes.It is always great to hear feedback and kind words, particularly when it comes from those who matter the most – you! Your feedback has been shared with all the team as a way of recognising the guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback and hope to welcome you back again very soon.

2/10 Forfærdeligt

daisy

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i december 2023
Svar fra Ross P, General Manager den 4. mar. 2024
Dear Daisy, thank you for taking the time to let us know about your experience while staying with us here at the Mercure Milton Keynes. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations on this occasion. We would very much have welcomed the opportunity to discuss and resolve your concerns at the time of your visit and prior to your departure from the hotel. Following you feedback I have since shared your comments with the team to action any changes as required. Thank you again for taking the time to share your feedback as this allows us the opportunity to review the services and facilities that we offer our guests and as required action any required changes for the benefit of all our guests. I do trust that we will have the opportunity to welcome you back again to the hotel soon. This being the case if I could ask that you contact us in advance of your next visit, and we will oversee all arrangements.We look forward to welcoming you back very soon.

10/10 Fremragende

Randy

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Best hotel to stay with
Overnattede 4 nætter i december 2023

2/10 Forfærdeligt

Vanessa

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Mrs Darby about are stay on 31st December
Hi we have been to you be for any always been great got some great memories. But when we got there the room had blood on carpet curtain hanging off and light over mirror twisted . We was moved and gave two drinks and we appreciated that customer serve was good . But the bed in new room was meant to be a double but the bed keep splitting in half so made it very uncomfortable. The hand towel was ripped at end and the shower has no plug cover . We then went for breakfast that was disappointing the bacon was so over done . And I’m not sure what happened to the scrambled egg that should have been stirred as looked sat to long . Then when you moved it with spoon it looked mouldy underneath very strange nothing was topped up and ripple where asking for the breakfast stuff and lady would just say she ask chef . As we payed for breakfast very disappointed.never complain but it was meant to be a special night for me and my partner. Also we was offered menu for evening we asked at bar can we order the lad said he would ask about never bothered. I did want to go back and say anything as already had too . And fire alarm keep going of but know one came and said sorry .
Overnattede 1 nat i december 2023

4/10 Dårligt

Aneeka

Overnattede 1 nat i december 2023

10/10 Fremragende

palminder

Overnattede 2 nætter i december 2023
Svar fra Ross P, General Manager den 4. mar. 2024
Dear Palminder, thank you for posting about your visit to the Mercure, Milton Keynes.It is always great to hear feedback and kind words, particularly when it comes from those who matter the most – you! Your feedback has been shared with all the team as a way of recognising the guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback and hope to welcome you back again very soon.

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes ikke om: Rengøring, værelsets komfort
Hôtel ne mérite pas 4 étoiles, un peu vieux le design des chambres et salle de bain trop petite
Overnattede 3 nætter i december 2023

10/10 Fremragende

ReAnn

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff was absolutely wonderful. My stay there was perfect 🎄❤❄
Overnattede 5 nætter i december 2023

10/10 Fremragende

Suzanne

Overnattede 1 nat i december 2023
Svar fra Ross P, General Manager den 4. mar. 2024
Dear Suzanne, on behalf of the entire hotel team, I want to thank you for sharing about your recent visit to the Mercure Milton Keynes.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all the team as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback and hope to welcome you back again very soon.KInd regards

10/10 Fremragende

Joao

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i december 2023

10/10 Fremragende

Jacqui

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023

10/10 Fremragende

tracey

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Just like to say thank you to the staff for being so friendly and proving extra milk and sugar when required! Really impressed with the reasonable price and the hotel.
Overnattede 1 nat i december 2023

10/10 Fremragende

Natalie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023

10/10 Fremragende

Enyaj

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything
Svar fra MMK den 12. feb. 2024
Dear Enyaj,Thank you for your review. We're delighted to hear you enjoyed the hotel and your stay. We very much look forward to welcoming you again and wish you well in the meantime.

10/10 Fremragende

Enyaj

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything
Svar fra MMK den 12. feb. 2024
Dear Enyaj,Thank you for your review. We're delighted to hear you enjoyed the hotel and your stay. We very much look forward to welcoming you again and wish you well in the meantime.

10/10 Fremragende

martin

Overnattede 3 nætter i december 2023