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Anmeldelser af Montenapoleone Suites

Montenapoleone Suites
Via Santa Cecilia, 4, Milan, MI

Anmeldelser

9,4

Enestående

Bedømmelse på 10 − Fremragende. 456 af i alt 610 anmeldelser" "
Bedømmelse på 8 − Udmærket. 116 af i alt 610 anmeldelser" "
Bedømmelse på 6 − Okay. 24 af i alt 610 anmeldelser" "
Bedømmelse på 4 − Dårligt. 6 af i alt 610 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 8 af i alt 610 anmeldelser" "

9,6/10

Rengøring

9,6/10

Service og personale

8,8/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Firouzeh

Overnattede 1 nat i oktober 2023

10/10 Fremragende

Firouzeh

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice and friendly staff and perfect location.
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Liliana

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i marts 2023
Svar fra Abdou - Front Office Manager den 21. mar. 2023
Thank you so much Liliana

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Rigtig godt lille hotel meget tæt på centrum.
Overnattede 3 nætter i juli 2021
Svar fra Elisa den 1. aug. 2021
Thank you for your comment! We are happy to know that you had a pleasant stay at Montenapoleone Suites! We look forward to seeing you soon :))

10/10 Fremragende

Peter

Forretningsrejsende
Synes godt om: Rengøring, service og personale, værelsets komfort
Hotel i det bedste område
Super velbeliggende hotel midt i Milano.
Overnattede 1 nat i december 2019

8/10 Udmærket

Mia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i juli 2019

10/10 Fremragende

Anne-Cathrine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great place
Extremely service minded staff, very spacey and modern room, free minibar, centrally located. What more would you want? I’m definitely coming back.
Overnattede 3 nætter i marts 2019

10/10 Fremragende

Martin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Her skal vi bo igen.
Fantastisk service og imødekommende modtaghelse.
Overnattede 1 nat i august 2018

10/10 Fremragende

Kenneth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i juni 2017

8/10 Udmærket

anna

Synes godt om: Rengøring, service og personale
Lækker beliggendhed. Flotte værelser kg venligt personale. Dog renoverede de værelset ved siden af og begyndte meget tidligt med at bore og arbejdede også meget sent så det var lidt irriterende.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Bedste hotel jeg har boet på til dato
Fantastisk hotel, ideel luksus beliggenhed, nær alt kulturelt. Sødt, imødekomme og hjælpsom personale, der var stærke i engelsk. Vi skal helt sikkert bo der igen, næste gang vi besøger Milano

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Would surely go there again. Highly recommendable.
Perfect - it made my business trip a very pleasant experience.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Will consider to use same hotel again in Milan
The hotel location is superb - the people in the reception very friendly and the rooms are excellent. Nothing to complain about, but a lot to be happy about.

10/10 Fremragende

Niels

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

Anders

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lækkert Hotel i centrum Milano
Hotellet åbnede en uge før vores besøg. Så alt var nyt, rent og pænt. Værelset vi boede på var meget stort, og havde rigtig lækre senge. Der er en lille minibar, med vand og sodavand, som er gratis og bliver fyldt op hver dag. Samt er der mulighed for at lave kaffe og te på værelset. Kan varmt anbefales, også til familier med børn.

6/10 Okay

Jeffrey

Rejste med partner
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The location of the property is amazing, very conveniently located near metro and shopping and dining options. Cleanliness was almost great, except for an open bottle of sparking wine in the mini fridge. Facilities were not great as far as air conditioning and sound/noise. They said there was a national directive that they couldn’t turn air conditioning on until after May though untrue for other hotels we stayed at on our trip. The HVAC only had a heat option but no fan, so we had to open the windows for air circulation, but when windows opened it was very noisy outside.
Overnattede 2 nætter i april 2024

8/10 Udmærket

Robert

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024

6/10 Okay

mohammad

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
Staff were really nice and helpful but the bathroom in our room had a really bad smell and I gave the complaint to staff but they didn’t change the room nor fix the bad smell in the toilet.
Overnattede 2 nætter i februar 2024

10/10 Fremragende

ilay

Overnattede 2 nætter i januar 2024

10/10 Fremragende

Jonathan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great Spot
Quiet, Clean, Safe, Comfortable Bed, Water Does Not Drain Well In The Shower (MOLDY SMELL), Secure Parking Near By, Close To Good Food, Site Seeing & Shopping
Overnattede 1 nat i januar 2024

10/10 Fremragende

Anita

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ottima location al centro di Milano ci tornerò sicuramente
Overnattede 1 nat i januar 2024

4/10 Dårligt

Julien

Synes ikke om: Service og personale
Overnattede 1 nat i december 2023

10/10 Fremragende

Binbin

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great service starting from check-in, all staff were very fluent in English and all very friendly. The parking was quite nearby (200m walking) and priced very reasonably for that area in Milan. The area was actually less busy because it wan't next to the shopping malls, hoever, it was only a 600m walk to Monte Napoleone and other busy shopping areas, very convenient. Would definitely stay here again if was to visit this area in Milan, only downside perhaps is that during lunch time, lots of people from surrounding offices will come out for lunch so all small restaurants and sandwich shops are quite busy around noon time.
Overnattede 2 nætter i november 2023

4/10 Dårligt

Eivind

Synes ikke om: Værelsets komfort
Very noisy, with traffic outside, door lock did not work, AC did not work.
Overnattede 3 nætter i november 2023

10/10 Fremragende

Deniz Ali

Overnattede 2 nætter i oktober 2023

10/10 Fremragende

Ming

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My wife and I recently had the pleasure of staying at the Montenapoleone Suites during our trip to Milan, Italy, and it was nothing short of spectacular. This boutique hotel offers a level of luxury that truly sets it apart, and its prime location within walking distance of iconic landmarks and attentive service made it a remarkable experience. The rooms themselves are an oasis of luxury and comfort. We stayed in a suite on third floor, which was impeccably clean and tastefully decorated with modern Italian style. The attention to detail was evident, and the room came equipped with all the amenities one could desire. The bed was incredibly comfortable. In summary, Montenapoleone Suites is an exceptional hotel that I would highly recommend to anyone visiting Milan. Its unbeatable location, luxurious accommodations, and outstanding service combine to create an unforgettable experience. It's the perfect choice for those looking to immerse themselves in the heart of Milan's culture and style. I can't wait to return to this hidden gem on our next trip to this beautiful city. Grazie mille, Montenapoleone Suites, for making my stay in Milan truly memorable!
Overnattede 4 nætter i oktober 2023

10/10 Fremragende

Stephen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Abdul

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful staff, super clean rooms and great location for shopping and local dinning. Rooms were very also very large.
Overnattede 1 nat i september 2023

8/10 Udmærket

Christine Ellenor

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Elegance and space. Tall windows filling the rooms with light. Spare, elegant furnishing.
Overnattede 3 nætter i september 2023
Svar fra Abdou - Front Office Manager den 13. sep. 2023
Dar Christine,Dear AmalI would like to thank you for your positive evaluation and we look forward to having you back with us soon.Sincerely,

8/10 Udmærket

Diana

Overnattede 2 nætter i september 2023

10/10 Fremragende

Francesco

Rejste med partner
Synes godt om: Faciliteter
Simply great
Overnattede 2 nætter i august 2023
Svar fra Abdou - Front Office Manager den 11. aug. 2023
Dear Francesco, We would like to thank you for sharing your experience at Montenapoleone suites. We are happy to read that you enjoyed our service and we would also like to thank you for the high rating with which you reviewed us. We hope to welcome you back to Montenapoleone suites soon, and we welcome this opportunity to send you our warmest regards.

6/10 Okay

Verificeret rejsende

Okay hotel with good location.
Okay hotel with extremely good location. You will hear the top floors above and you won’t get breakfast as the minus. Cute happy birthday sign on arrival but no welcome drinks or so that you would expect for the cost of the hotel.
Overnattede 1 nat i juli 2023
Svar fra Abdou - Front Office Manager den 11. aug. 2023
Dear Guest,Thank you for taking the time with this feedback and inform you that we have taken note of your reports.Hope to host you again! Best Regards.

10/10 Fremragende

BERNARD, VERNOUILLET

Overnattede 1 nat i juli 2023
Svar fra Abdou - Front Office Manager den 11. sep. 2023
Dear Bernard,Thank you so much for choosing and reviewing us.

10/10 Fremragende

LAURENT

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Hôtel au top Personnel attentionné
Overnattede 2 nætter i juli 2023
Svar fra Abdou - Front Office Manager den 20. jul. 2023
Cher Brad,nous vous remercions pour votre gentil commentaire! Nous espérons vous accueillir à nouveau très bientôt !!!Bien corialement.

10/10 Fremragende

Gabriela

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything is great for a stayed in MILANO, the only thing I believe they are a little loud when they clean in the morning which is fine, not a big deal. Everything else is pristine. I strongly recommend it.
Overnattede 2 nætter i juni 2023
Svar fra Abdou - Front Office Manager den 6. jul. 2023
Dear Gabriela,Thank you for sharing your experience at Montenapoleone suites and for the kind words of appreciation. We look forward to welcoming you back to Milan soon and send our warmest regards, Warm regards.

8/10 Udmærket

Ashley

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Misleading website
The website is very misleading: there is no fitness centre or spa. There was mo access to any pool either. The staff was lovely and the location was fabulous
Overnattede 7 nætter i maj 2023
Svar fra Abdou - Front Office Manager den 11. jun. 2023
Dear Ashley,Thank you so much for taking the time to share your feedback with us. We are glad that you appreciated our location and our staff.Regarding your comments about the pool, I think you are mistaken because it does not say on our website that we have a pool or spa in our facility, however, we do have rooms with hot tubs, but the room you booked was a classic suite in the annex.We hope to welcome you again very soon and maybe you'll our rooms with a jacuzzi.We take this opportunity to send you our warmest regards.

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2023
Svar fra Abdou - Front Office Manager den 4. jun. 2023
Dear Michael,Thank you for choosing Montenapoleone Suites and for leaving this high score.Warm regards.

10/10 Fremragende

ROBYN

Overnattede 6 nætter i april 2023
Svar fra Abdou - Front Office Manager den 4. jun. 2023
Dear Robyn,Thank you for choosing Montenapoleone Suites.Warm regards.

10/10 Fremragende

David, Dallas

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We made a last-minute booking here after deciding to ditch our final night in our Airbnb in Varenna to avoid taking the one hour train ride into Milan for our "Last Supper" tour, returning one hour by train to (off season) Varenna, and taking the same train again the following morning for our high speed train to Venice. Wonderful and classy suites, great location to the Duomo and high end shopping experiences. Carrefour basically across the street if your want to get some wine and food and have a lovely spread in your room.
Overnattede 1 nat i marts 2023
Svar fra Abdou - Front Office Manager den 20. mar. 2023
Dear David,Thank you for choosing us during your stay in Milan, we sincerely appreciate your review rating us the top score which makes us smile and feel confident that our path is the one to follow and pursuit the excellence.We are glad to read you enjoyed our strategic loaction.Looking forward to welcome you soon again to your home in Milan we send our kindest regards.Warmest regards.

2/10 Forfærdeligt

Roberto

Overnattede 1 nat i februar 2023
Svar fra Abdou - Front Office Manager den 20. mar. 2023
Thank you so much Roberto

10/10 Fremragende

raffaele

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2023
Svar fra Abdou - Front Office Manager den 11. feb. 2023
Dear Raffaele,Thank you for this high score.Hope to welcome you back in the future.Kindest regards.

2/10 Forfærdeligt

MEE KYUNG

Rejste med familie
Synes ikke om: Rengøring, service og personale
Will not stay again
I don’t think I will stay there again after stayed 3 nights.. When I talked with the staff when we arrived she said they will provide the water more if we want so I thought they will give us more free water. I asked another staff in the evening and he said if we finish free bottle then just drink water in the fridge and pay for it. He shouted on the phone and even I asked him to come to my room to show the price list he kept yelling at me in front of my mom. We paid almost 1200 euro for 3 nights and we were super shocked that hotel staff yelling at the guests. I contacted hotel.com and they helped me to send the e-mail to the hotel. The front manager and other staff apologized to me and said they will provide 200% service so I didn’t ask refund rest of the nights. But when we were back to the hotel at night. They didn’t clean up the room at all and even no free water no towels whole night. Shocked again. We left at 3:30 pm that day and cleaning service finished 2 pm. I didn’t know and even they didn’t ask if anything we need when we are out. Just mentioned that they will provide if we ask the water….. I was really wondering where was 200% better service. My mom said it was not worth to stay compare with the price and seriously ruined our good mood for travel. There was no restaurant for breakfast and coffee machine water part also so dirty. I will not stay there again
Overnattede 3 nætter i januar 2023
Svar fra Abdou - Front Office Manager den 11. feb. 2023
Dear Mrs Mee,first of all I would to thank you in advance for choosing Montenapoleone suites.As regarding your report, I understand that you had a poor experience at our hotel during your stay on February 1st due to the incident with the staff. We at Montenapoleone suites pride ourselves on our customer service and being able to provide a premium customer experience. We are sincerely sorry to hear that this negative experience disrupted your stay.We hope to have another opportunity to show you that our goal is to make our customers' stay unforgettable.Warmest regards

10/10 Fremragende

Martin Ove

Overnattede 1 nat i november 2022
Svar fra Abdou - Front Office Manager den 23. nov. 2022
Dear Martin,thank you for choosing Montenapoleone suites and for sharing this high score.Warm regards.

8/10 Udmærket

Olayinka

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This property is conveniently located a 5-10mn walk from the Milan shopping center and the Milan Cathedral. Staff was incredibly friendly, informative and helpful. Parking was a bit of challenge but at least they had an available option.
Overnattede 1 nat i oktober 2022
Svar fra Abdou - Front Office Manager den 2. nov. 2022
Dear Olayinka,We thank you for your kind words about our hotel. It makes us proud to know that we have conveyed such positive feelings to you.We hope we will soon have the pleasure of giving you a warm welcome back.

10/10 Fremragende

Rosalia

Overnattede 1 nat i oktober 2022
Svar fra Abdou - Front Office Manager den 14. okt. 2022
Dear Rosalia,thank you so much for this high score.We are happy that you enjoyed your stay with us.Warmest regards.

10/10 Fremragende

nancy, port st lucie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel was so convenient to Milan. We took a walking tour with Viator and everything was close. The staff at this hotel are amazing, so helpful and so nice. Enjoyed my stay their.
Overnattede 2 nætter i september 2022
Svar fra Abdou - Front Office Manager den 14. okt. 2022
Dear Nancy,thank for this amazing review, we trully appreciate it.we are delighted that you enjoy your stay with us.Kindest regards.

4/10 Dårligt

Jeremy

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The location was great and the public areas were clean and presentable. The staff were friendly and helpful. The property is let down by the maintenance of the room which was bordering on just plain bad. The curtain didn’t fit the window and so let in light along one edge. The curtain wasn’t blackout so the room was bright all night as the building across the road leaves the lights on. Shelves loose in bathroom, rotten exposed wood next to the bath in the room. Limescale to an unacceptable level around the shower door and around and under the sink and the tap was loose and flopped around next to the sink. The sink and bidet had sticky patches on them.
Overnattede 3 nætter i september 2022

10/10 Fremragende

George

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The suite was very clean, spacious and had everything we needed (and more). Staff were very friendly and helpful and the location of the hotel was ideal for accessing the centre of Milan and the fashion district. We will be staying again.
Overnattede 3 nætter i september 2022
Svar fra Abdou - Front Office Manager den 9. sep. 2022
Dear George,Thank you so much for your amazing review, it was a pleasure to have you as guests.Looking forward to welcome you back in the future.Warm regards.

10/10 Fremragende

JAMAL

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Parfait
Overnattede 1 nat i august 2022
Svar fra Abdou - Front Office Manager den 5. sep. 2022
Chèr JamalMerci de votre séjour parmi nous et de votre commentaire.