Hoteller nær Middletown Mall

"The cleanliness"

"Hotel was “ok”. A lot of people walking around with pants halfway off and no shirt. A lot of guests using foul language. Person at the desk barely acknowledged us and wasn’t pleasant. Seemed like he had an attitude when we checked in. The ladies at the desk the next morning was very friendly"

"Everything was phenomenal. From check-in to check-out, we had a great experience. I highly recommend it."

"We had a plesant stay, sleeping in good beds and with pillows better than average. Checking in and out was an ease. We didn’t have any other interaction with the staff as there isn’t breakfast at this hotel. The room was not cleaned during your stay according to signage (unless you stay longer than a week) and our bed cover and sheets had a couple of old (but washed?) stains. Otherwise the room appeared clean. The hot water supply and shower head in the bathroom worked fine. Though the...

"Pool is filled in with toads the shower was broken and couldn't be used. Roaches everywhere. Would not recommend staying here."

"Reserved room with king size bed. Only had 2 double beds available. When we got in the room one of the double beds was already slept in. Still food and beverages in the refrigerator. Used wash cloth on bathroom counter. Toilet seat broken and I almost fell off the toilet. Told front desk clerk and she did not seem too concerned."

"Clean room, helpful staff"

"We will absolutely stay here again, when in the area. Very clean and the staff were very kind."

"let me start by saying the front desk staff was great! Room was dirty.. crumbs in the sofa bed.. like a lot of crumbs.. sticky stuff all over floor in kitchenette area, dust everywhere.. hair and what looked like crumbs in the shower.. sticky stuff in and on fridge. oil all up inside of washing machines and dryers downstairs.. only 1 washing machine worked btw.. Breakfast was ok.. eggs were like yellow colored styrofoam but the rest was ok. free hotel breakfast so.. cant complain too much.....

"Maid left our door open, we had items taken and have had zero follow up from the hotel nearly 4 days later. When reported to the front desk staff, she was rude and unhelpful- seemed to care O%. I have had to email and call corporate to even find out what the policy is for this. Terrible customer service from the front desk- had she handled things better and shown any concern for over 2k in missing property, I’d not have been as mad. We stay Mariotts all the time and this hotel was poorly...

"We had a suite that was reasonably priced, clean, and was very comfortable. Very nice experience!"

"Todo muy bien"

"Good"

"I didn't even get passed the front desk. The lady there was rude when I went to check in. She told me that I can't stay there because I was local and they don't book rooms to locals. What if your house is being fumigated or it caught on fire and you needed a place to stay??"

"Everything was great. Very nice staff, room was very and breakfast was"

"Stayed for a week, loved the room. No complaints, would stay again if I’m ever in the area! 10/10 recommend."