Hoteller i Miamiville

"Front desk staff was very helpful, amenities were as advertised. Room was clean and we had a good nights sleep."

"Staff was very friendly and helpful throughout our stay, which we appreciated. However, the room cleanliness could use improvement. There was visible mold buildup around the shower door/corner area, which made the bathroom feel less clean than expected. Hoping they can address the maintenance issues because the service itself was great."

"Rooms was clean. We got updates on all the amenities from staff. Pool was sanitized. The Air and heat worked. Staff very friendly, informative, and helpful."

"The property was clean and convenient to where we needed to be."

"The staff and property were excellent. The pool was still closed for the season and we didn't eat the breakfast so can't comment on that. When we returned from Kings Island, my son opened our room door without a key card. How long our room and personal property was accessible, I don't know. When I went to the front desk, he immediately came with me to our room and reset the lock with a "watch" on his wrist. They have over 90 security cameras on property, but the fact that our room was not...

"We stayed here for one night, the hotel room was dirty, the carpets are very dirty and the whole place smelt like dirty mop water. Breakfast was supposed to be served until 10am but when we went to breakfast at 9:30am most of the hot food items were empty and when we asked the worker if she was going to come out to replace it with more she said no because they are closing soon. This made no sense!! There was still a half an hour left of breakfast. We heard many others around us say the same...

"Spacious room, comfortable bed, friendly staff, nice breakfast, easy free parking !"

"Very friendly and helpful staff"

"When we arrived at the property, we were notified that they are in the process of revitalizing the hotel, is that ok? We said sure - little did we know. The check in process was smooth. Upon entering the room it was ok at best, old beaten up, bathroom needed a better cleaning, but hey, it was a cheap room. Then we started finding the problems. The sink drained very slowly, the bottles were not all mounted in the shower & lights did not work. Upon return to the room for night 2 we found...

"Very nice hotel with good location. Everything was as expected. Parking in a neighbouring P house. Only downside is a some noise from the road in the rooms facing roadside. "

"Great value for this hotel, the breakfast was good and the amenities were nice (pool and fitness center). Would definitely stay there again."

"Clean room"

"Location cost comfort"

"Refreshing & loved the breakfast. The fridge didn't work & AC thermostat wasn't working but room and overall experience was good."

"Great Hotel very clean staff was very friendly and helpful"

"Such a friendly staff. Very accommodating in my last minute request to stay another night and able to keep me in the same room."

"Close to a motorway with a lot of noise "

"I wonder if this hotel is understaffed. The staff who were there were very nice, but we had to get things for ourselves--more tissues off the housekeeping cart. Also, I said in advance I needed non-feather pillows, because I'm allergic to feather. No one switched the feather for foam before I got there, and then they only had one foam pillow to give me! (Which they handed to me in the lobby, so I carried it up myself.)"