Udendørs pool, åben fra kl. 11.00 til kl. 18.00, hytter (tillægsgebyr)
Tjek tilgængelighed

Anmeldelser af Mondrian South Beach

4.5 out of 5
Mondrian South Beach
1100 West Ave, Miami Beach, FL

Anmeldelser

7,6

Godt

Bedømmelse på 10 − Fremragende. 628 af i alt 1397 anmeldelser" "
Bedømmelse på 8 − Udmærket. 241 af i alt 1397 anmeldelser" "
Bedømmelse på 6 − Okay. 221 af i alt 1397 anmeldelser" "
Bedømmelse på 4 − Dårligt. 135 af i alt 1397 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 172 af i alt 1397 anmeldelser" "

7,4/10

Rengøring

8,0/10

Service og personale

7,8/10

Faciliteter

7,4/10

Overnatningsstedets tilstand og faciliteter

7,6/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Henriette

Rejste med familie
Synes godt om: Service og personale, værelsets komfort
Very nice hotel and serviceminded people. The furniture and decorations need an update to keep the 4-star status
Overnattede 5 nætter i august 2023
Svar fra Ivy den 13. aug. 2023
Thank you for your visit and feedback. We hope to see you again soon.

2/10 Forfærdeligt

Ronni

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
2-3 star hotel level
Really bad standard. I would say 2-3 star standard. You expect a high level hotel from the Mondrian but all you get is a pure level of standard and service. Booked specific king bed and receive 2 queens so we had our separate beds. Will never visit a Mondrian hotel ever again. And definitely I would never suggest to anyone.
Overnattede 3 nætter i december 2021
Svar fra Marc Reid Director of Guest Experience den 1. mar. 2022
Dear Ronni., thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Please feel free to reach out to mreid@mondriansouthbeach.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

8/10 Udmærket

Melvin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I liked it and my girl did as well
Overnattede 3 nætter i maj 2024

6/10 Okay

Liliana

Rejste med partner
Synes godt om: Service og personale
Fire alarm going all night guests were not told of malfunctioning alarm. Blaring tvs until 3 am. Tv in our room only had music channels. Had stove in room but no pots to boil water for coffee. Not woth the cost to stay there.
Overnattede 3 nætter i maj 2024

4/10 Dårligt

Toni Tali Murad

Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The rooms need to be destroyed and rebuilt! Everything is broken, mold is everywhere, dust, windows, curtains and etc, you can’t even walk in their room or taking a shower with no shoes, it is really disgusting! And don’t even bother to complain they will try to move you to a “better” room, but all the rooms are the same. Stay away!
Overnattede 5 nætter i maj 2024

10/10 Fremragende

Dena, Lexington

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Best stay, wonderful view, staff was amazing!!!!!
Overnattede 2 nætter i april 2024

10/10 Fremragende

Alexander

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A phenomenal Hotel and Residence will definitely be booking with this hotel in the future, everything was a 10/10.
Overnattede 4 nætter i maj 2024

6/10 Okay

Pamela

Rejste med partner
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter
We had a what seemed to be nice room bit once we found out the a.c was locked it ruined oir weekend some what we had to stay out and do different thing to do to get cool air at restaurants and shops..tried to sleep seem like soon as we enter the room the air automatically cut off had to get our own ice bu ket to wrap in towels trying to cool off..woke with stuffy nose and dry air..bathroom shower did not stay hot long enough for both of us to sit in there to try to open oir nose..the hall smelled like strong use of weed not that it bothered us but i thought this was a smoke free facility. I didnt like the text reminding me of check out time,this not our first time at a somewhat fancy hotel
Overnattede 2 nætter i maj 2024

2/10 Forfærdeligt

Brent Hayes

Rejste med partner
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
So much potential, but. Staff are not customer focused and most seem unaware or on their first day. Fire alarm sounded from two am to seven thirty, on and off all night. Staff ignored that it was even happening upon check out. A vacation that was unfortunately cut short from lack of being able to relax. Aside from the views, just don’t.
Overnattede 3 nætter i maj 2024

6/10 Okay

naasira

Rejste i en gruppe
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
I think you’re paying for the name. With such a high cost, they could use some upgrades and a better cleaning system
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Catherine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i maj 2024

8/10 Udmærket

Dominique

Synes godt om: Service og personale, faciliteter
Synes ikke om: Rengøring
So I love this place the view the pool the ambience but the actual rooms need to be redone badly
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Kendra

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice resort. Only thing I disliked was not having a lamp in the bedroom
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Sharkea

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great property !
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Morris

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I loved the property it was nice and spacious definitely would stay here sgaint
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Roderic

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Convenient
Overnattede 3 nætter i maj 2024

8/10 Udmærket

Ortal

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Nice hotel need deep cleaning all over
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Johnette

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved it ! Nice and helpful staff ! Clean and roomy hotel . I will be back ! 10/10
Overnattede 3 nætter i maj 2024

4/10 Dårligt

Isabella

Rejste i en gruppe
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
i don’t understand how this hotel can be rated as a 4 star hotel. half of the lights in the room didn’t work, there were no light fixtures in the bedroom, the light fixtures around the mirror in the bathroom were covered in dust, the curtains were stained, there was grime in the shower and the desk chair was cracked and broken. the thermostat didn’t work and neither did the safe in our room. i have never stayed in a hotel that made me feel as dirty as this one did. they’re charging 4 star prices for a 2 star experience. save your money and stay somewhere else.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Maria Eduarda Da Silva

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024

6/10 Okay

DeeDee, Chicago

Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
TVs are outdated and constantly cut off while watching. Bathroom needs to be updated as well
Overnattede 5 nætter i maj 2024

10/10 Fremragende

Kayla

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i maj 2024

2/10 Forfærdeligt

Rizwan

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Honestly I wouldn’t suggest staying at this hotel. Terrible experience. Poor quality and service.
Overnattede 1 nat i april 2024

4/10 Dårligt

man, Bowie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
As vip member in Expedia , I didn’t get room upgrade or any perks . I felt Expedia or the hotel misleading
Overnattede 1 nat i maj 2024

10/10 Fremragende

Tiandra

Rejste i en gruppe
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The pool and the spa was amazing.
Overnattede 3 nætter i maj 2024

8/10 Udmærket

Joanna

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Jahirah

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Needs more lights in the room
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Sandy

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great.
Overnattede 1 nat i maj 2024

2/10 Forfærdeligt

Kiyah

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We traveled very late arrived at 3am. The rooms were nasty. Feces left in toilet upon arrival. Not clean at all. Offered to switch rooms just to walk in and NO ELECTRICITY in the second room. also we were considered a “pent house” room SCAM! Staff constantly gave incorrect information. We woke up at 10am to drilling right above our room and it lasted all day. I come to Miami often and have never been this disappointed with a stay. I would never recommend this hotel. The only good thing about it were the valet people. DON’T BE FOOLED BY ONLINE PICTURES OR THE LOBBY IN PERSON. The lobby was beautiful but it’s a first impression SCAM!
Overnattede 3 nætter i maj 2024

2/10 Forfærdeligt

Amit

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very bad
Overnattede 7 nætter i april 2024

8/10 Udmærket

Rubi

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Average!
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Frank

Synes godt om: Overnatningsstedets tilstand og faciliteter
No complaints about service or property. Great location & probably one of the best pools & views on SoBe. Just wish ahead if time @ check in they required $1k sec deposit for 4 days. Never stayed anywhere with that exorbitant amount. Didn’t help I only bought one credit card and didn’t accept Apple Pay
Overnattede 4 nætter i maj 2024

10/10 Fremragende

RAHEL

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Was amazing experience
Overnattede 4 nætter i maj 2024

10/10 Fremragende

ketlet

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great everything
Overnattede 1 nat i maj 2024

10/10 Fremragende

Sade Marie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing stay. Would recommend and stay again.
Overnattede 1 nat i maj 2024

8/10 Udmærket

Brittney

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I was nervous because of the reviews however my stay was great, room was spacious and maintained no complaints.
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Trachele Lynette

Synes godt om: Faciliteter
Great
Overnattede 2 nætter i maj 2024

4/10 Dårligt

Christopher

Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The property is in bad need of a renovation. The rooms are absolutely disgusting. I would never ever stay here again.
Overnattede 1 nat i maj 2024

10/10 Fremragende

bobby

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Excellent spot
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Chandni

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely hotel
Overnattede 1 nat i maj 2024

10/10 Fremragende

Ashley

Overnattede 3 nætter i maj 2024

10/10 Fremragende

Eddy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Just great all around! Great choice
Overnattede 1 nat i maj 2024
Svar fra Ivy den 15. maj 2024
Thank you for staying with us Eddy and for sharing your review. We're happy to see that you had a great time. We hope to see you again soon.

2/10 Forfærdeligt

Miriam

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring, service og personale, faciliteter
I like the pool area walkable to go to the beach but the food was too expensive and I paid for the breakfast and only got bread and coffee it was terrible
Overnattede 7 nætter i maj 2024
Svar fra Ivy den 15. maj 2024
Thank you for your visit and feedback.

10/10 Fremragende

Shanique

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I like that the hotel have bedroom suites, the room was nice and big but I didn’t care for the lighting in the bathroom the shower knob needs to be replace kept coming off when I turned it and the floors had stains on them. Beds were very comfy staff were wonderful.
Overnattede 2 nætter i maj 2024
Svar fra Ivy den 15. maj 2024
Thank you for your visit and feedback. Our apologies for the inconvenience experienced with the room. we hope to see you again soon.

6/10 Okay

Mary, NEW YORK

Synes godt om: Overnatningsstedets tilstand og faciliteter
My room wasn't cleaned upon arrival. I had to switch to a different room.
Overnattede 3 nætter i april 2024
Svar fra Ivy den 15. maj 2024
Thank you for your visit and feedback. Our apologies for inconvenience experienced with the room.

10/10 Fremragende

Kajuan, Brooklyn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i maj 2024

10/10 Fremragende

clifford j gilliam

Synes godt om: Rengøring
Overnattede 3 nætter i maj 2024
Svar fra Ivy den 15. maj 2024
Thank you for your visit and review. We're delighted to see that you enjoyed your stay with us. We hope to see you again soon.

2/10 Forfærdeligt

Hiromi

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Ivy den 15. maj 2024
Thank you for staying with us. Our apologies for any inconvenience experienced during your visit.

10/10 Fremragende

Shanika

Overnattede 5 nætter i maj 2024

8/10 Udmærket

samy

Rejste med partner
Synes godt om: Service og personale, faciliteter
Synes ikke om: Rengøring
over all the grounds were clean and great food however its the rooms that were very out dated and ugly stains on the couches and the rug there were so many i didn't even want to step on the rug bare foot which was under the bed or sit on the couch. it was actually disgusting. however pool area was clean and inviting and the food was great.
Overnattede 3 nætter i maj 2024
Svar fra Ivy den 14. maj 2024
Thank you for your visit and feedback. Our most sincere apologies for the inconveniences experienced with the room. Your comments will be addressed with our staff.