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Anmeldelser af Biltmore Hotel - Miami - Coral Gables

5 out of 5
Biltmore Hotel - Miami - Coral Gables
1200 Anastasia Ave, Coral Gables, FL

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 707 af i alt 1003 anmeldelser" "
Bedømmelse på 8 − Udmærket. 156 af i alt 1003 anmeldelser" "
Bedømmelse på 6 − Okay. 64 af i alt 1003 anmeldelser" "
Bedømmelse på 4 − Dårligt. 46 af i alt 1003 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 30 af i alt 1003 anmeldelser" "

9,4/10

Rengøring

9,0/10

Service og personale

9,2/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2020
Svar fra The Biltmore Hotel den 30. jan. 2020
Thank you for your rating!

10/10 Fremragende

Eric

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stayed one night before heading out for my honeymoon. Needless to say, a great stay for newlyweds (or anyone else) at a beautiful venue in Miami.
Overnattede 1 nat i maj 2024
Svar fra Managing Director den 26. maj 2024
Dear Eric, thank you for choosing the Biltmore and for your kind words. We value your patronage and look forward to your return. Regards

10/10 Fremragende

geraldine

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay! Will be definitely returning.
Overnattede 3 nætter i maj 2024

8/10 Udmærket

Steven, Shrewsbury

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
The hotel is quite beautiful
Overnattede 4 nætter i maj 2024
Svar fra Managing Director den 26. maj 2024
Dear Steven, thank you for choosing the Biltmore and for your kind words. We value your patronage and look forward to your return. Regards

10/10 Fremragende

Robert

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent hotel and staff
Overnattede 3 nætter i maj 2024
Svar fra Managing Director den 17. maj 2024
Dear Robert, thank you for staying with us and for your kind words. We are looking forward to your return. Regards

10/10 Fremragende

Amy, CONWAY

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Pool is awesome, rooms are nice and comfortable, the wait staff at the pool is rude though.
Overnattede 1 nat i april 2024
Svar fra Managing Director den 12. maj 2024
Dear Amy, thank you for staying with us and for your feedback. We apologize for the rude pool staff and have shared your comment with our HR team for review and action. We look forward to welcoming you back. Regards

10/10 Fremragende

Scott

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A quiet paradise in the heart of paradise. The Biltmore was everything we expected from a first class resort. The entire property was as if we were living in a dream. From the poolside sunset dinner to the very clean, elegant, and spacious room overlooking the Palma Dore terrace, the pool, and the gold course all from the same window. It was literally a dream and we will be returning as often as we can for as long as we can. Pro tip: Quick bite breakfast at the cafe on LL by the entrance to the elevators. Amazing Cold Brew, and any kind of delicacy you can think of, but for a breakfast I’d grab a cold brew coffee and a pastry and sit by the pool in the morning breeze. Or go to one of the many incredible restaurants and enjoy everything from gourmet breakfast buffet to the freshest of fruit plates. Is just an amazing place. The Breakers is Beautiful, The Boca Raton is Elegant, The Biltmore is all the above and more…it’s Paradise.
Overnattede 2 nætter i maj 2024
Svar fra Managing Director den 12. maj 2024
Dear Scott, thank you for choosing the Biltmore and for your kind words. We value your patronage and look forward to welcoming you back. Regards

10/10 Fremragende

Ashkan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I would stay there every time I go Miami!
Overnattede 3 nætter i april 2024
Svar fra Managing Director den 6. maj 2024
Dear Ashkan, thank you for choosing the Biltmore and for your kind words. We are looking forward to welcoming you back. Regards

10/10 Fremragende

Neil

Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Best brunch in Miami
Overnattede 2 nætter i april 2024

10/10 Fremragende

Sarah, Richmond

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful place to stay.
Overnattede 4 nætter i april 2024
Svar fra Managing Director den 6. maj 2024
Dear Sarah, thank you for choosing the Biltmore and for your kind words. We are looking forward to welcoming you back. Regards

8/10 Udmærket

Renee

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra Managing Director den 6. maj 2024
Dear Renee, thank you for staying with us and for your support. We are looking forward to your next visit. Regards

2/10 Forfærdeligt

Robert

Synes godt om: Rengøring
Overnattede 1 nat i april 2024
Svar fra Managing Director den 28. apr. 2024
Dear Robert, thank you for staying with us and for your feedback. We apologize for not meeting your expectations and hope to have another chance to serve you in the future. Regards

10/10 Fremragende

Daniel, Houston

Overnattede 1 nat i december 2023
Svar fra Managing Director den 17. maj 2024
Dear Daniel, thank you for staying with us and for your support. We are looking forward to your return. Regards

10/10 Fremragende

ANNA MARIA

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i april 2024
Svar fra Managing Director den 12. maj 2024
Dear Anna Maria, thank you for staying with us and for your support. We look forward to your return. Regards

10/10 Fremragende

DIANA, Miami

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great time!
Overnattede 1 nat i april 2024
Svar fra Managing Director den 28. apr. 2024
Dear Diana, thank you for choosing the Biltmore and for your support. We look forward to your return. Regards

8/10 Udmærket

Janet

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
The Biltmore is beautiful - an icon. Lobby was fabulous. The only drawback was that the property was not quiet. Extremely loud wedding music shook the building and we were on the 5th floor! The music did not stop until 11pm. The next morning (around 7:30am) there was a beeping truck and construction going on disturbing our sleep. So much for R&R! The staff was excellent and attentive though. The grounds are breathtaking. The only negative was the lack of quiet. They also charge $70 per day for a micro fridge and microwave which should be included in the rate.
Overnattede 3 nætter i april 2024
Svar fra Managing Director den 21. apr. 2024
Dear Janet, thank you for staying at the Biltmore and for your kind words. We apologize for any inconveniences the wedding has caused you and have shared your comments with our leadership team for review. We value your patronage and are looking forward to welcoming you back. Regards

10/10 Fremragende

David

Rejste med familie, Rejste med partner, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great service
Overnattede 3 nætter i april 2024
Svar fra Managing Director den 21. apr. 2024
Dear David, thank you for choosing the Biltmore and for your support. We are looking forward to your next stay. Regards

10/10 Fremragende

Janice

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Just exactly how we’d imagine our stay in this iconic Miami institution. The location, building, facilities and service exceptional. Brunch was amazing and wish we had more time as only one night in transit. We will be back
Overnattede 1 nat i april 2024
Svar fra Managing Director den 21. apr. 2024
Dear Janice, thank you for staying at the Biltmore and for your kind words. We are looking forward to welcoming you back. Regards

10/10 Fremragende

Laurence

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Biltmore is a wonderful hotel. It’s a beautiful property - think of a Las Vegas hotel done with class. Beautifully decorated throughout in a mixture of Spanish and Italian Renaissance architecture. The enormous swimming pool is the biggest i’ve ever seen. Like a couple of Olympic pools joined together!!! My junior suite was beautifully decorated. My only complaints are the size of the bath - too small - and the lack of drawer space. The last one is odd given the size of the room. Had a fantastic buffet breakfast and the food shop does amazing stuff to take away. The area around the hotel is very residential so to get to restaurants and shops you will really need to drive. But it keeps the place very quiet and provided very nice walks admiring all the houses.
Overnattede 2 nætter i april 2024
Svar fra Managing Director den 21. apr. 2024
Dear Laurence, thank you for staying at the Biltmore and for your kind words. We apologize for the bathroom space not meeting your expectations and are looking forward to welcoming you back. Regards

10/10 Fremragende

Yolanda

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fantastic. I can't believe I have not stayed here before. I ate lunch, I used the spa, I had dinner, I used the pool. It was phenomenal. It was elegant and quiet, just the way I like it.
Overnattede 1 nat i april 2024
Svar fra Managing Director den 14. apr. 2024
Dear Yolanda, thank you for staying with us and for your kind words. We look forward to your next stay. Regards

10/10 Fremragende

Daniela

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful property, meticulously cleaned room. Private balcony was amazing.
Overnattede 1 nat i april 2024
Svar fra Managing Director den 14. apr. 2024
Dear Daniela, thank you for staying with us and for your kind words. We look forward to your next stay. Regards

10/10 Fremragende

Weston

Overnattede 1 nat i april 2024
Svar fra Managing Director den 28. apr. 2024
Dear Weston, thank you for choosing the Biltmore and for your support. We look forward to your return. Regards

10/10 Fremragende

Roly

Overnattede 1 nat i april 2024
Svar fra Managing Director den 28. apr. 2024
Dear Roly, thank you for choosing the Biltmore and for your support. We look forward to your return. Regards

10/10 Fremragende

Angel

Synes godt om: Overnatningsstedets tilstand og faciliteter
Beautiful grounds and building
Overnattede 2 nætter i april 2024
Svar fra Managing Director den 14. apr. 2024
Dear Angel, thank you for staying with us and for your kind words. We look forward to your next stay. Regards

10/10 Fremragende

Jasmine

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
10/10 experience definitely worth the money.
Overnattede 1 nat i april 2024
Svar fra Managing Director den 7. apr. 2024
Dear Jasmine, thank you for choosing the Biltmore and for your support. We value your patronage and look forward to your return. Regards

10/10 Fremragende

Rosemary

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
What a magnificent hotel. You feel like you are visiting Seville for a few days. Delicious food and drink. Pool astounding. Lobby old world magnificent. View out of every window. Our upgrade was a surprise and out suite was in a tower. So memorable!
Overnattede 2 nætter i april 2024
Svar fra Managing Director den 7. apr. 2024
Dear Rosemary, thank you for choosing the Biltmore and for your kind words. We value your patronage and look forward to welcoming you back. Regards

10/10 Fremragende

Louis

Overnattede 3 nætter i marts 2024
Svar fra The Biltmore Hotel den 2. apr. 2024
Hello Louis, we at The Biltmore thank you for your positive review. We strive to provide the best experience possible for our guests, and we hope to welcome you back soon.

10/10 Fremragende

Liset

Overnattede 1 nat i marts 2024
Svar fra Managing Director den 29. mar. 2024
Dear Liset, thank you for staying with us and your support. We look forward to welcoming you back. Regards

2/10 Forfærdeligt

Ed, Oakland

Rejste med partner
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Overcrowded and tired property. The smallest "suite" I've ever seen. Only one bar and no seats available there. Dinner at Fontana was a disaster.
Overnattede 1 nat i marts 2024
Svar fra Managing Director den 29. mar. 2024
Dear Ed, thank you for staying with us and your feedback. we apologize for not meeting your expectations with our two bars, Cellar Club and Biltmore Bar and the Fontana dinner experience. Your comments have been shared with our leadership team and we hope to have an opportunity to serve you again. Regards

10/10 Fremragende

Mary

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Biltmore is elegant, opulent and a destination. We stayed so the kids could enjoy the massive pool and we relaxed at the pool.
Overnattede 1 nat i marts 2024
Svar fra Managing Director den 29. mar. 2024
Dear Mary, thank you for staying with us and your kind words. We look forward to welcoming you back. Regards

8/10 Udmærket

Susan Elizabeth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Managing Director den 24. mar. 2024
Dear Susan, thank you for choosing the Biltmore and for your support. We value your business and look forward to your return. Regards

10/10 Fremragende

JOHN

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
All good.
Overnattede 4 nætter i marts 2024
Svar fra Managing Director den 24. mar. 2024
Dear John, thank you for choosing the Biltmore and for your support. We value your business and look forward to your return. Regards

8/10 Udmærket

Inder, Dublin

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Staff need to listen to customers.
Overnattede 3 nætter i marts 2024
Svar fra Managing Director den 21. mar. 2024
Dear Inder, thank you for choosing the Biltmore and for your feedback. We value your patronage and have shared your comment with our leadership team. We look forward to welcoming you back. Regards

4/10 Dårligt

Lauren

Overnattede 2 nætter i marts 2024
Svar fra Managing Director den 7. apr. 2024
Dear Lauren, thank you for choosing the Biltmore and for your support. We value your patronage and look forward to your return. Regards

10/10 Fremragende

Gabriel, Miami

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The experience was magical, we arrived very early on Sunday to take advantage of early checkin and enjoy a massage and the SPA. These 2 days felt like a whole week of relaxation. Victoria at the Cascade restaurant and Edwin at the Fontana were super friendly and accommodating. We’ll me back for more soon…
Overnattede 1 nat i marts 2024
Svar fra Managing Director den 15. mar. 2024
Dear Gabriel, we are thrilled to hear that your stay was magical and rejuvenating! Your kind words about Victoria and Edwin will be shared with them. Thank you for choosing our hotel for your relaxation getaway. We eagerly anticipate your return and creating more memorable experiences for you. Regards

4/10 Dårligt

Clifton

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The double room is incredibly small with no seating area. Carpet in desperate need of cleaning. Super large pool but lots of floating debris. No early morning bellman available to assist with baggage— front desk attendant rude. Huge hotel but only one choice of restaurant for dinner. Room service was not edible. We enjoyed the afternoon tea on the lobby level and the spa has a nice atmosphere. For the price, there must be better options in Miami.
Overnattede 4 nætter i marts 2024
Svar fra Managing Director den 15. mar. 2024
Dear Clifton, we sincerely apologize for the shortcomings during your stay. Your feedback is invaluable in our continuous efforts to improve. We will address the cleanliness issues and service lapses promptly. Thank you for acknowledging the positive aspects; we aim to enhance every guest experience. We hope for another opportunity to exceed your expectations. Regards

10/10 Fremragende

Mark

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was a little old but rooms were clean and spacious. Pool was great. Friendly staff
Overnattede 7 nætter i februar 2024
Svar fra Managing Director den 5. mar. 2024
Dear Mark, thank you for staying with us and for your feedback. We value your patronage and apologize for not meeting all your expectations. We look forward to welcoming you back. Regards

10/10 Fremragende

Diana

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Wonderful place to stay!! Looking forward to returning
Overnattede 1 nat i februar 2024
Svar fra Managing Director den 2. mar. 2024
Dear Diana, thank you for staying with us and your feedback. We are looking forward to your return. Regards

10/10 Fremragende

Marylyn

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2024
Svar fra Managing Director den 21. mar. 2024
Dear Marylyn, thank you for choosing the Biltmore and for your support. We value your patronage and look forward to welcoming you back. Regards

10/10 Fremragende

elisandro

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Outstanding service very clean staff willing to help !
Overnattede 3 nætter i februar 2024
Svar fra Managing Director den 1. mar. 2024
Dear Elisandro, thank you for choosing the Biltmore and for sharing your feedback. We value your patronage and look forward to welcoming you back. Regards

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Managing Director den 21. mar. 2024
Dear Michael, thank you for choosing the Biltmore and for your support. We value your patronage and look forward to welcoming you back. Regards

10/10 Fremragende

charles

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Was well done
Overnattede 3 nætter i februar 2024
Svar fra Managing Director den 22. feb. 2024
Dear Charles, thank you for staying with us and for your kind words. We look forward to your return. Regards

10/10 Fremragende

Heather, Thonotosassa

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was nice
Overnattede 2 nætter i februar 2024
Svar fra Managing Director den 22. feb. 2024
Dear Heather, thank you for staying with us and for your kind words. We look forward to your return. Regards

10/10 Fremragende

Joshua

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful rooms! Great golf course on site!
Overnattede 4 nætter i februar 2024
Svar fra Managing Director den 19. feb. 2024
Dear Joshua, thank you for choosing the Biltmore and your kind words. We value your patronage and look forward to welcoming you back. Regards

10/10 Fremragende

Nicola

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Managing Director den 19. feb. 2024
Dear Nicola, thank you for staying with us and your support. We are looking forward to your return. Regards

10/10 Fremragende

Rodolphe

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Calme et bien situé
Overnattede 3 nætter i februar 2024
Svar fra Managing Director den 19. feb. 2024
Dear Rodolphe, thank you for choosing the Biltmore and your kind words. We value your patronage and look forward to welcoming you back. Regards

10/10 Fremragende

john, Arlington

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The Biltmore is a grand old lady that harkens back to the roaring 20’s. Think Ethel Merman, Johnny Wiesmuller, Babe Ruth, Alphonse Capone. They have turned it into an increasingly modern resort with lovely amenities, beautiful rooms and a friendly knowledgeable staff. Loved exploring this hotel and coral cables
Overnattede 6 nætter i februar 2024
Svar fra Managing Director den 19. feb. 2024
Dear John, thank you for choosing the Biltmore and your kind words. We value your patronage and look forward to welcoming you back. Regards

10/10 Fremragende

carol

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Elegant and beautiful. This hotel and property are in keeping with the best way vacation stays should be. The rooms are spacious and beautifully appointed. The halls are quiet and clean. This hotel experience is well worth and is so luxurious. The pool is exceptional with loads of sun exposure options. The restaurant environments, staff, food and drink options were all outstanding. Can’t say enough about how terrific our stay was. 10/10!
Overnattede 1 nat i februar 2024
Svar fra Managing Director den 19. feb. 2024
Dear Carol, thank you for choosing the Biltmore and your kind words. We value your patronage and look forward to welcoming you back. Regards

8/10 Udmærket

Lynn

Overnattede 1 nat i februar 2024
Svar fra Managing Director den 21. mar. 2024
Dear Lynn, thank you for choosing the Biltmore and for your support. We value your patronage and look forward to welcoming you back. Regards

6/10 Okay

Mary

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
The staff at check in was very unfriendly
Overnattede 1 nat i februar 2024
Svar fra Managing Director den 8. feb. 2024
Dear Mary, thank you for staying with us and your feedback. We apologize for the unfriendly front desk staff and have shared your comment with our leadership team for review and action. We look forward to serving you again in the future. Regards