Hoteller nær Mercy Children's Hospital

"The room was clean and pleasant. The only thing I noticed was the door jamb was a little worn and wiggled quite a bit even though the door was closed. I used the deadbolt and "

"I travel a lot and this was by far one of the best stays I’ve had. "

"The staff was courteous and friendly and the room was clean. The only complaint I have is that the room had some kind of odor that I couldn’t place. I didn’t complain about it because I wasn’t positive that it wasn’t just my sense of smell might have been off for some reason and the person that was staying with me didn’t say anything about it "

"Easy parking, clean room, had everything needed. "

"It was a great stay although the showers barely had hot water. "

"Delicious "

"The front staff was very friendly, room was nice and clean"

"We were greeted warmly at check-in, by Amanda. reservation was made the night before after reviewing hotels in various online apps. We inadvertently booked the wrong room. Amanda was very gracious in changing the queen room to a king room. We were returning from an 8-day trip, and the bed was by far the most comfortable of the trip."

"Great stay, staff was wonderful overall everything was 10/10 "

"Breakfast was good"

"Bed was comfortable. Pillows were too. The hot tub was nice but might have had way too much chlorine in it. People’s eyes, and mine too, were burning from just sitting in it. Staff was nice. Breakfast was good but basically the same every morning. Sausage patties, egg patties, biscuits and gravy, make your own waffles, bagels and other bread items like English muffins, cereal, juice, coffee. I didn’t care for the coffee. The in room powder coffee creamer packets were really old and snapped apart...

"Clean room, staff was excellent especially the short bob haircut blonde at front desk. She is wonderful. Her smile and kindness was impeccable "

"The room was filthy. I complained anx yhey refused to give me a refund, give me different, clean room or my $80 cash deposit back. There were bugs crawling under the sheets. "

"This is our new go-to anytime we are staying or travelling through Springfield. Very clean rooms and comfortable beds. Easy to find with ample parking. Great breakfast before heading out on a long drive."

"Very impressed with the quality and cleanliness if the room. They ARE rather small but suit my purpose of simply a place to sleep"

"The room smelled like mold and cigarettes, and there was dust on the nightstands, which made it feel unclean. I did like the large shower area. I called to request a late checkout and was told it was fine. However, when I returned after breakfast, housekeeping had already stripped the room and removed towels. The front desk said they assumed I had checked out and did nothing to fix it—only apologized—leaving me without basic amenities for my remaining two hours."

"Great Stay with great staff"

"breakfast looked terrible, went elsewhere."