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Anmeldelser af Saint Kilda Beach Hotel (formerly Rydges St Kilda)

4 out of 5
Saint Kilda Beach Hotel (formerly Rydges St Kilda)
35-37 Fitzroy Street, St Kilda, VIC

Anmeldelser

7,8

Godt

Bedømmelse på 10 − Fremragende. 280 af i alt 999 anmeldelser" "
Bedømmelse på 8 − Udmærket. 406 af i alt 999 anmeldelser" "
Bedømmelse på 6 − Okay. 199 af i alt 999 anmeldelser" "
Bedømmelse på 4 − Dårligt. 91 af i alt 999 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 23 af i alt 999 anmeldelser" "

8,2/10

Rengøring

8,6/10

Service og personale

7,4/10

Faciliteter

7,4/10

Overnatningsstedets tilstand og faciliteter

7,6/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale
Overnattede 5 nætter i december 2018

6/10 Okay

Verificeret rejsende

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i august 2018

10/10 Fremragende

Emil

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk beliggenhed
Fantastisk beliggenhed

10/10 Fremragende

Ane

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay. Perfect location close to the beach and trams to the city. Very helpful staff.
Overnattede 4 nætter i november 2017

10/10 Fremragende

Ernest

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
good location
Overnattede 1 nat i april 2024
Svar fra TC den 9. maj 2024
Dear Guest,Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Toby

6/10 Okay

Richard

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Well situated. Comfortable rooms. Staff are pleasant and professional. The lifts are very slow. We have stayed in lots of hotels in Australasia on our trip and this is the only one that doesn’t offer a buffet breakfast, only a order from the menu one.This was a surprise and disappointment. The local cafes benefitted from our custom then.
Overnattede 3 nætter i april 2024
Svar fra Duty Manager. den 10. maj 2024
Hi Richard, Thank you for your review following your recent stay.I was naturally disappointed to learn your recent stay did not meet your expectations. I would also like to offer my sincere apologies for the shortfalls in service relating to your lifts and Food and beverages issue. I would appreciate the opportunity to discuss your stay in further detail. If you have the time, please contact our Hotel Duty Manager +6138530 8888. Kind Regards Ariane, Duty Manager.

8/10 Udmærket

Tony

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i april 2024
Svar fra Duty Manager. den 10. maj 2024
Thank you for taking the time to share your review.

6/10 Okay

Joshua

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Faciliteter
This is a safe place to stay, however, it needs some TLC and investment to freshen it up. Staff are fantastic, customer service is excellent. This place is ok for adults, I'd be a little hesitant of bringing younger children to stay here though.
Overnattede 2 nætter i april 2024
Svar fra Duty Manager den 10. maj 2024
Hi Joshua,Thank you for taking the time to share your review. I am so pleased to hear that your stay with us was so positive and that you enjoyed. I will be sure to forward your comments on to our head of Management. Our team takes pride in providing a warm and welcoming experience for all our guests. I was also pleased to hear you enjoyed Hotel location. We look forward to welcoming you back again soon.Kind RegardsArianeDuty Manager

8/10 Udmærket

Melissa

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Great location, close to all things. Very aged hotel, terrible bathroom - no water pressure and luke warm water
Overnattede 1 nat i april 2024
Svar fra Duty Manager den 10. maj 2024
Hi Melissa,Thank you for your review following your recent stay.I was naturally disappointed to learn your recent stay did not meet your expectations. I would also like to offer my sincere apologies for the shortfalls in service relating to the hot water issue. I would appreciate the opportunity to discuss your stay in further detail. If you have the time, please contact our Hotel Duty Manager +6138530 8888. Kind RegardsAriane, Duty Manager

10/10 Fremragende

Michael

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Situated right in the middle of St Kilda easy access to the beach many bars and restaurants and in walking distance to the Palais for live concerts. Great friendly staff. Being able to park under the hotel a wonderful bonus
Overnattede 1 nat i marts 2024
Svar fra Pema den 26. mar. 2024
Hi Michael, I would like to thank you for taking the time to post a review about your recent stay. We’re so glad to hear that you enjoyed your stay!We truly appreciate your feedback about the hotel and will ensure that your kind words and feedback are passed onto our team.Thank you again for sharing the experience of your stay with us and we hope to see you again next time.

8/10 Udmærket

Chester

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This is a good hotel option for St Kilda. It's in the middle of everything, with lots of cafes and restaurants nearby. It's a short walk to the Palai Theatre. It's a bit run down, but it's quiet and clean. Four of our powerpoints didn't work, and the internet didn't work the first day and was really slow the second. All in all, though, it's a good place to stay.
Overnattede 1 nat i marts 2024
Svar fra TC den 2. apr. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,TobyGM

4/10 Dårligt

Joshua

Rejste med familie, Rejste med partner
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Didnt like the fact that the room had no microwave or anything to cook with even though it was expensive to stay but did not have the facilities to do wat we needed to do unfortunately
Overnattede 3 nætter i marts 2024
Svar fra TC den 2. apr. 2024
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Please note we are not a self contained hotel, nor do we advertise providing cooking facilities in rooms.If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,TobyGM

8/10 Udmærket

Gary

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
It was different to what we have stayed in very small and bathroom shower is in the bath hard to get into for older people or with a disability the aircon was leaking water.
Overnattede 1 nat i marts 2024
Svar fra TC den 2. apr. 2024
Dear Guest,Thank you for the review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,TobyGM

10/10 Fremragende

YU

Overnattede 1 nat i februar 2024
Svar fra TC den 2. apr. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,TobyGM

8/10 Udmærket

Jiangmin

Overnattede 4 nætter i februar 2024
Svar fra TC den 2. apr. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,TobyGM

8/10 Udmærket

Dimitr

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
15-16 Feb 2024
Only issue was that we could hear quite clearly renovations or the sound of workmen at work and even the noises from the corridor and other rooms
Overnattede 1 nat i februar 2024
Svar fra Pema den 18. feb. 2024
Hi Dimitr,Thank you for your review following your recent stay. I hope to have the opportunity to welcome you back in the near future to reinstate your confidence in our hotel. Kind regardsPemaDuty Manager

8/10 Udmærket

Michael

Overnattede 1 nat i februar 2024
Svar fra TC den 2. apr. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,TobyGM

10/10 Fremragende

Glenn

Great place to stay
Overnattede 1 nat i februar 2024
Svar fra Brianna den 16. feb. 2024
Thanks so much Glen!

8/10 Udmærket

Halee

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room was nice and clean. With a sort of homey feel. Parking was easy. Would be good if when checking in they told you how to use the lift. Had other guests tell us. Which they were told by the cleaners. Lift is a little slow and makes you feel like its going to stop but it works
Overnattede 1 nat i februar 2024
Svar fra BH den 16. feb. 2024
Thanks for taking the time to leave a Review! Halee!

8/10 Udmærket

Amanda

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel! Close to everything!!
Overnattede 1 nat i februar 2024
Svar fra BH den 16. feb. 2024
Thanks Amanda!

8/10 Udmærket

Rowena

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great location
Overnattede 2 nætter i februar 2024
Svar fra TC den 7. feb. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,TobyGM

8/10 Udmærket

luke

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra TC den 7. feb. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,TobyGM

8/10 Udmærket

Lyn

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Desk staff very helpful.
Overnattede 1 nat i januar 2024
Svar fra TC den 7. feb. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,TobyGM

10/10 Fremragende

Hilda

Overnattede 1 nat i januar 2024
Svar fra TC den 2. apr. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,TobyGM

8/10 Udmærket

Paul Andrew

Svar fra TC den 7. feb. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,TobyGM

6/10 Okay

Kendle

Synes godt om: Service og personale
Overnattede 1 nat i januar 2024
Svar fra TC den 7. feb. 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,TobyGM

8/10 Udmærket

James

Overnattede 2 nætter i januar 2024
Svar fra TC den 2. apr. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,TobyGM

6/10 Okay

Kristen

Rejste med familie
Overnattede 1 nat i januar 2024
Svar fra TC den 7. feb. 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,TobyGM

8/10 Udmærket

Warren

Synes godt om: Rengøring, service og personale
The hotel card wouldn’t work in the lift when i try to get back to my room at midnight. Luckily there was someone at reception to give me a new card.
Overnattede 1 nat i januar 2024
Svar fra TC den 7. feb. 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,TobyGM

8/10 Udmærket

Gini

Synes godt om: Rengøring, service og personale, faciliteter
Overnattede 1 nat i januar 2024
Svar fra TC den 7. feb. 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,TobyGM

8/10 Udmærket

Ashraf

Overnattede 1 nat i januar 2024
Svar fra TC den 7. feb. 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,TobyGM

6/10 Okay

Andrew

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Good location but needs work makes this barely a 3 star place.
Overnattede 1 nat i januar 2024
Svar fra TC den 7. feb. 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,TobyGM

4/10 Dårligt

Shelley

Rejste med familie og småbørn
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Way too expensive for a run down hotel! Very disappointed, staff were friendly on arrival and had no issues with them. Lift is the scariest lift i have ever been in! Bounces and feels really unsafe. View from bedroom was of other rooms with mattresses sideway over windows and mess. On arrival bathroom smelt like someone had just taken a dump!! Can hear people talking through the walls all night long got woken many many times through the night This place needs to be shut down and refurbished!!
Overnattede 1 nat i januar 2024

8/10 Udmærket

Angelique

Overnattede 1 nat i januar 2024
Svar fra TC den 7. feb. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,TobyGM

8/10 Udmærket

Kerry

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra TC den 7. feb. 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,TobyGM

10/10 Fremragende

Michelle

Overnattede 2 nætter i januar 2024
Svar fra Brianna den 25. jan. 2024
Thanks so much for your review Michelle!

6/10 Okay

Euakarn

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The jets (bath) didn’t work and I had been charged $14 extra in the morning for???
Overnattede 1 nat i januar 2024
Svar fra TC den 7. feb. 2024
Dear Guest,Thank you for taking the time to share your feedback. On checking the spa after departure, we did find them working fine. Spa's often wont work if there is not enough water in the bath prior to turning on the jetsSincerely,TobyGM

10/10 Fremragende

minh

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
So great service
Overnattede 1 nat i januar 2024
Svar fra TC den 7. feb. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,TobyGM

10/10 Fremragende

Lillie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Location, is fantastic. Place is clean, staff friendly, parking easy. Location, location, location! And bar downstairs is a bonus;)
Overnattede 1 nat i januar 2024
Svar fra Brianna den 25. jan. 2024
Thankyou for taking the time to review Lillie!

6/10 Okay

Andrew

Rejste med familie
Synes ikke om: Faciliteter
Overnattede 3 nætter i januar 2024
Svar fra TC den 7. feb. 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,TobyGM

6/10 Okay

Dale

Rejste med partner
Synes ikke om: Rengøring
Found it to be very dated and not as clean as a motel room should be. Staff not very friendly. A staff member in the cafe could not understand English which makes it hard to take coffee and breakfast orders.
Overnattede 2 nætter i december 2023
Svar fra Pema den 18. feb. 2024
Hi Dale,Thank you for your review following your recent stay.I would like to offer my sincere apologies for any misunderstanding that may have occurred with our team as we always strive to deliver exceptional service to our guests. It is with regret to read that we were unable to provide you with a pleasurable and trouble free stay. Please accept my apology as we fell short this time. We have passed the feedback to relevant department. Kind Regards-

10/10 Fremragende

Pasquale

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good Location, Reasonably Priced
Staff Service Levels Really Stood Out
Overnattede 1 nat i december 2023
Svar fra Brianna den 25. jan. 2024
Thanks Pasquale! We hope to have you back!

4/10 Dårligt

Melissa

Rejste med partner
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Only good thing was that it’s close to all the restaurants and bars. Other than that I wouldn’t stay again. Overpriced and dinghy.. I’m a gold member with Expedia and I’m supposed to get a room upgrade if it’s available. Multiple different sites showed availability yet the staff tried to say it wasn’t. I asked what would happen if I booked it and they claimed it would “bounce back” and not allow me too. It was not a nice stay at all.
Overnattede 1 nat i december 2023

10/10 Fremragende

Nicholas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra TC den 7. feb. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,TobyGM

8/10 Udmærket

Faye

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i december 2023
Svar fra Brianna den 25. jan. 2024
Thanks Faye!

10/10 Fremragende

Susan

Overnattede 3 nætter i december 2023
Svar fra TC den 7. feb. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,TobyGM

10/10 Fremragende

Rob

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Brianna den 25. jan. 2024
Thanks Rob!

2/10 Forfærdeligt

Ben

Synes godt om: Rengøring
Synes ikke om: Service og personale
Overnattede 4 nætter i december 2023

10/10 Fremragende

Nafisa

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really cute place. Friendly and helpful staff.
Overnattede 2 nætter i december 2023
Svar fra Brianna den 25. jan. 2024
Thanks for your review Nafisa!

8/10 Udmærket

Peter

Rejste med partner
Synes godt om: Service og personale
The property is in a fantastic location, has a handy car park and the rooms have plenty of space. Delicious breakfast too.
Overnattede 1 nat i december 2023