Udendørsområde

Anmeldelser af Clarion Suites Gateway

4.5 out of 5
Clarion Suites Gateway
1 William Street, Melbourne, VIC

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 650 af i alt 1002 anmeldelser" "
Bedømmelse på 8 − Udmærket. 275 af i alt 1002 anmeldelser" "
Bedømmelse på 6 − Okay. 51 af i alt 1002 anmeldelser" "
Bedømmelse på 4 − Dårligt. 20 af i alt 1002 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 6 af i alt 1002 anmeldelser" "

9,4/10

Rengøring

9,4/10

Service og personale

8,8/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Jette

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Spacious rooms, nice river view
Nice to have a bit more space than an ordinary hotel room, especially if staying for more than a night or two. Conveniently located for the Melbourne Convention and Exhibition Center and the river view is stunning.
Overnattede 10 nætter i august 2023
Svar fra Customer Service Team den 31. aug. 2023
Dear Jette,Thank you for taking the time to review our Hotel, it is always lovely to receive positive feedback. It is pleasing to read that our room met your expectations, we are an all-suites, full serviced Hotel, our studio rooms are equipped with a kitchenette and our one and two bedroom suites have fully equipped kitchens and laundry facilities, there’s a room type to suit everyone’s needs.We look forward to seeing you return in the future.Kind Regards Customer Service Team

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint.
Overnattede 3 nætter i oktober 2018
Svar fra Maria Garcia den 21. okt. 2018
Dear Valued Guest, It is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Maria Garcia

8/10 Udmærket

Hope

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We really enjoyed our stay, and ended up booking more nights here during our trip to Melbourne. The only reasons I didn't rate really high is that the kitchen and bathroom are really dated. The bathroom is not a great design, water from the shower goes everywhere, but other than that they have done okay to modernise an old hotel and the views are fab! Bed comfortable and tv size great!
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Ilona

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel, highly recommend
Overnattede 4 nætter i maj 2024

6/10 Okay

Adam

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale
The property is a bit out dated but the staff were excellent and friendly and the location is very good being walkable to many attractions and restaurants
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Michele

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

10/10 Fremragende

Renee, Mornington

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff went over and above accommodating an upgrade to a large room and allowing additional time in the car park the following day, could not have been more helpful.
Overnattede 1 nat i maj 2024
Svar fra Customer Service Team den 7. maj 2024
Dear Renee,Thank you for taking the time to review our Hotel, we strive to provide exceptional service and create memorable experiences for all our guests, and your feedback reaffirms that we are on the right track. . We are delighted to read that our rooms and service meet your expectations, as well as the complimentary upgrade we offer to our guests when the next best room type is available. May we have the pleasure of welcoming you back on your next visit to our lovely City.Kind Regards Customer Service Team

10/10 Fremragende

Brad

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
All staff were very accomodating to our needs with a little baby and were so helpful and generous.
Overnattede 1 nat i maj 2024
Svar fra Customer Service Team den 7. maj 2024
Dear Brad,Thank you for taking the time to review our Hotel, we strive to provide exceptional service and create memorable experiences for all our guests, and your feedback reaffirms that we are on the right track. It was a pleasure to have you as our guest, and we would be absolutely delighted to welcome you back for another unforgettable stay whenever your travels bring you back to Melbourne. Should you need any assistance or have any special requests for your next visit, please don't hesitate to reach out to us.We look forward to seeing you return in the future.Kind Regards Customer Service Team

10/10 Fremragende

Erin

Overnattede 1 nat i april 2024

10/10 Fremragende

Chelsea

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
It was in a great spot, the staff were great and parking was awesome.
Overnattede 1 nat i april 2024
Svar fra Customer Service Team den 21. apr. 2024
Dear Chelsea,Dear Valued Guest, Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Customer Service Team

10/10 Fremragende

Olutosin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Customer Service Team den 21. apr. 2024
Dear Olutosin,Thank you for taking the time to review our Hotel, we strive to provide exceptional service and create memorable experiences for all our guests, and your feedback reaffirms that we are on the right track. It was a pleasure to have you as our guest, and we would be absolutely delighted to welcome you back for another unforgettable stay whenever your travels bring you back to Melbourne. Should you need any assistance or have any special requests for your next visit, please don't hesitate to reach out to us.We look forward to seeing you return in the future.Kind Regards Customer Service Team

10/10 Fremragende

Ramez

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place and.people
Overnattede 2 nætter i april 2024
Svar fra Customer Service Team den 19. apr. 2024
Dear Ramez,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Customer Service Team

10/10 Fremragende

Melanie

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved ot
Overnattede 1 nat i april 2024
Svar fra Customer Service Team den 15. apr. 2024
Dear Melanie,Thank you for taking the time to review our Hotel, we strive to provide exceptional service and create memorable experiences for all our guests, and your feedback reaffirms that we are on the right track. It was a pleasure to have you as our guest, and we would be absolutely delighted to welcome you back for another unforgettable stay whenever your travels bring you back to Melbourne. Should you need any assistance or have any special requests for your next visit, please don't hesitate to reach out to us.We look forward to seeing you return in the future.Kind Regards Customer Service Team

10/10 Fremragende

George

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
All good
Overnattede 1 nat i april 2024
Svar fra Customer Service Team den 15. apr. 2024
Dear George,Thank you for taking the time to review our Hotel, we strive to provide exceptional service and create memorable experiences for all our guests, and your feedback reaffirms that we are on the right track. It was a pleasure to have you as our guest, and we would be absolutely delighted to welcome you back for another unforgettable stay whenever your travels bring you back to Melbourne. Should you need any assistance or have any special requests for your next visit, please don't hesitate to reach out to us.We look forward to seeing you return in the future.Kind Regards Customer Service Team

10/10 Fremragende

Ross

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Not sure why the bar was not open on a Friday night.
Overnattede 1 nat i april 2024
Svar fra Customer Service Team den 8. apr. 2024
Dear Ross, Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. After careful consideration and planning, we are thrilled to announce the reopening of our hotel restaurant, bringing back the joy of dining experiences within our establishment. We started our operations with 7 days for Breakfast and Lunch and from today 8th of April, we are fully open for Dinner and Bar as well. We hope we will have the pleasure of your company the next time you visit our lovely city.Kind Regards,Customer Service Team

10/10 Fremragende

Raymond

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very clean , super workers , Easy for breakfast and stocked up fridge
Overnattede 1 nat i marts 2024
Svar fra Customer Service Team den 3. apr. 2024
Dear Raymond,Thank you for taking the time to review our Hotel, we strive to provide exceptional service and create memorable experiences for all our guests, and your feedback reaffirms that we are on the right track. It was a pleasure to have you as our guest, and we would be absolutely delighted to welcome you back for another unforgettable stay whenever your travels bring you back to Melbourne. Should you need any assistance or have any special requests for your next visit, please don't hesitate to reach out to us.We look forward to seeing you return in the future.Kind Regards Customer Service Team

10/10 Fremragende

Catherine

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room overlooking the River was a beautiful view
Overnattede 1 nat i marts 2024
Svar fra Customer Service Team den 18. mar. 2024
Dear Catherine,Thank you for choosing Clarion Suites Gateway for your vacation in Melbourne. It is pleasing to read that you enjoyed our location, our suite, as well as the fantastic views overlooking Southbank precincts, the Yarra River and Casino Gas Brigades of eight towers which are recognized as the largest fireball flames that shoot into the evening skyline, a spectacular experience.May we have the pleasure of welcoming you back on your next visit to our lovely City.Kind Regards Customer Service Team

8/10 Udmærket

GREGORY

Overnattede 2 nætter i marts 2024
Svar fra Customer Service Team den 3. apr. 2024
Dear Gregory,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Customer Service Team

8/10 Udmærket

Andrea

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location, lovely clean and spacious rooms. Restaurant being closed was the only downfall and tired bathrooms but otherwise a great stay
Overnattede 2 nætter i marts 2024
Svar fra Customer Service Team den 14. mar. 2024
Dear Andrea,Thank you for taking the time to review our Hotel, it is always lovely to receive positive feedback. It is pleasing to read that our room met your expectations, we are an all-suites, full serviced Hotel, our studio rooms are equipped with a kitchenette and our one and two bedroom suites have fully equipped kitchens and laundry facilities, there’s a room type to suit everyone’s needs.We are pleased to announce that our restaurant's renovation is in its last stage and the reopening date is just weeks away, it will be followed by the room renovations during 2024 allowing us to serve you even better in the future. We hope to have the pleasure of your company when we have refurbished.Kind Regards,Customer Service Team

10/10 Fremragende

Maree

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
great location
Overnattede 1 nat i marts 2024
Svar fra Customer Service Team den 12. mar. 2024
Dear Maree,Thank you for choosing Clarion Suites Gateway, it is pleasing to read that you enjoyed our location, our suite, and our service. I hope that you had an opportunity to visit Southbank’s & Southgate’s entertainment precinct, offering trendy cafés, international restaurants, nightlife, and Crown Casino Entertainment Complex, and enjoyed the free tram zone and city circle tram on the hotel street corner.The team at Clarion Suites Gateway is delighted to hear that you enjoyed your recent stay with us. We look forward to seeing you return in the future.Kind Regards Customer Service Team

10/10 Fremragende

Andrew

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great property
Overnattede 1 nat i marts 2024
Svar fra Customer Service Team den 5. mar. 2024
Dear Andrew,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Customer Service Team

8/10 Udmærket

Mark

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Central location good amenities.ideal for family and business.
Overnattede 1 nat i februar 2024
Svar fra Customer Service Team den 4. mar. 2024
Dear Mark,Thank you for taking the time to review our Hotel, it is always lovely to receive positive feedback. It is pleasing to read that our room met your expectations, we are a family-friendly Hotel with spacious rooms to accommodate families of all sizes, as well as small groups of friends. I hope that you had an opportunity to visit Southbank’s & Southgate’s entertainment precinct, offering trendy cafés, international restaurants, nightlife, and Crown Casino Entertainment Complex, and enjoyed the free tram zone and city circle tram on the hotel street corner.We look forward to seeing you return in the future.Kind Regards Customer Service Team

8/10 Udmærket

James

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i februar 2024
Svar fra Customer Service Team den 28. feb. 2024
Dear James,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Customer Service Team

8/10 Udmærket

Brett

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I didn’t like that there wasn’t an area for breakfast. Didn’t like that we didn’t have a nice view. Staff were great and it was good we could park in B1 with our car being taller. Didn’t like that we had to pay for it though
Overnattede 2 nætter i februar 2024
Svar fra Customer Service Team den 25. feb. 2024
Dear Brett,Thank you for taking the time to review our Hotel, it is always lovely to receive positive feedback. We apologise for any inconvenience or disappointment that you experienced during your recent stay with us in relation to the room allocation.Our Yarra River & casino fireball views are very much in demand, generally it is a challenge to upgrade to this category room type, of course upon making the reservation one can request this facility, however, we do recommend to book this room type when making your reservation to avoid disappointment on arrival.We are pleased to announce that our restaurant's renovation is in its last stage and the reopening date is just weeks away, it will be followed by the room renovations during 2024 allowing us to serve you even better in the future. We hope to have the pleasure of your company when we have refurbished.Kind Regards,Customer Service Team

8/10 Udmærket

Oracio, San Francisco

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Old, but nice
Overnattede 2 nætter i februar 2024
Svar fra Customer Service Team den 25. feb. 2024
Dear Oracio,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Customer Service Team

10/10 Fremragende

Phil

Best spot on trip number 6 to Melbourne
Great location for us. Close to Yarra and most stations and shopping areas. Very friendly staff.
Overnattede 5 nætter i februar 2024
Svar fra Customer Service Team den 25. feb. 2024
Dear Phil,Thank you for choosing Clarion Suites Gateway, it is pleasing to read that you enjoyed our location, our suite, and our service. I hope that you had an opportunity to visit Southbank’s & Southgate’s entertainment precinct, offering trendy cafés, international restaurants, nightlife, and Crown Casino Entertainment Complex, and enjoyed the free tram zone and city circle tram on the hotel street corner.The team at Clarion Suites Gateway is delighted to hear that you enjoyed your recent stay with us. We look forward to seeing you return in the future.Kind Regards Customer Service Team

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The Wi-Fi needs an upgrade. When I could get a signal, throughput was decent, but I found that getting a signal required being in specific places and then holding very still. The air conditioning did not seem to care what temperature the room was. If the control was on, the conditioned air kept flowing until the control was turned off.
Overnattede 3 nætter i februar 2024
Svar fra Customer Service Team den 25. feb. 2024
Dear Valued Guest,Thank you for your recent post, it is with regret that all aspects of your stay with us were not enjoyable, and for this, we do extend our apologies.Foremost, we certainly do appreciate your patronage; this is a missed opportunity for not being able to address any of your concerns during your time with us; I would like to assure you that we have raised your comments with our Front Office Manager so that we may improve our service.We do hope to have an opportunity to restore your confidence in our hotel and services when you next visit MelbourneKind Regards Customer Service Team

6/10 Okay

Elli

Rejste i en gruppe
Synes godt om: Service og personale
Synes ikke om: Faciliteter
For $500 a night, I’d expect the rooms to be nicer. They are tired looking- a little update is needed and the curtains replaced coz they were pretty dirty looking. Balcony in the room but closed off to access. The best thing is the location. Tram stops just outside (straight to the MCG!), short walk to Southbank, casino, train stations and City Centre.
Overnattede 1 nat i februar 2024
Svar fra Customer Service Team den 20. feb. 2024
Dear Elli,Thank you for choosing Clarion Suites Gateway, it is pleasing to read that you enjoyed our location, our suite, and our service. I hope that you had an opportunity to visit Southbank’s & Southgate’s entertainment precinct, offering trendy cafés, international restaurants, nightlife, and Crown Casino Entertainment Complex, and enjoyed the free tram zone and city circle tram on the hotel street corner.We are pleased to announce that our restaurant's renovation is in its last stage and the reopening date is just weeks away, it will be followed by the room renovations during 2024 allowing us to serve you even better in the future. We hope to have the pleasure of your company when we have refurbished.Kind Regards,Customer Service Team

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale
Good hotel, great staff
Decent apartment hotel with lovely friendly staff and a great location. Little run down with age but still comfortable. Unfortunately no restaurant and bar open when we were there which we knew beforehand and there are lots of options nearby to make up for it!
Overnattede 10 nætter i februar 2024
Svar fra Customer Service Team den 20. feb. 2024
Dear Valued Guest,Thank you for choosing Clarion Suites Gateway, it is pleasing to read that you enjoyed our location, our suite, and our service. I hope that you had an opportunity to visit Southbank’s & Southgate’s entertainment precinct, offering trendy cafés, international restaurants, nightlife, and Crown Casino Entertainment Complex, and enjoyed the free tram zone and city circle tram on the hotel street corner.We are pleased to announce that our restaurant's renovation is in its last stage and the reopening date is just weeks away, it will be followed by the room renovations during 2024 allowing us to serve you even better in the future. We hope to have the pleasure of your company when we have refurbished.Kind Regards,Customer Service Team

10/10 Fremragende

April

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Customer Service Team den 15. feb. 2024
Dear April,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Customer Service Team

10/10 Fremragende

Tepora

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Reception staff were absolutely accommodating and it made our visit that extra special. We booked into the 1 bedroom suite with river view and it was absolutely spacious. Thank you to the man at reception for being so helpful and absolutely amazing.
Svar fra Customer Service Team den 12. feb. 2024
Dear Tepora,Thank you for choosing Clarion Suites Gateway for your vacation in Melbourne. It is pleasing to read that you enjoyed our location, our suite, as well as the fantastic views overlooking Southbank precincts, the Yarra River and Casino Gas Brigades of eight towers which are recognized as the largest fireball flames that shoot into the evening skyline, a spectacular experience.The team at Clarion Suites Gateway are delighted to hear that you enjoyed your recent stay with us.We look forward to welcoming you back to Clarion Suites Gateway in the near future.Kind Regards Customer Service Team

8/10 Udmærket

Steven

Synes godt om: Rengøring, service og personale, værelsets komfort
Value for the money
Staff were fantastic Is great value for the money Bed nice and comfortable Fantastic air conditioning
Overnattede 3 nætter i februar 2024
Svar fra Customer Service Team den 12. feb. 2024
Dear Steven,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Customer Service Team

10/10 Fremragende

Felice

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Always Delivers!
Always a great place to stay. My Wife and I love this hotel due to its friendly staff, Amazing Riverside views and great location. Hotel rooms great value for money too.
Overnattede 1 nat i februar 2024
Svar fra Customer Service Team den 11. feb. 2024
Dear Felice,Thank you for choosing Clarion Suites Gateway for your vacation in Melbourne. It is pleasing to read that you enjoyed our location, our suite, as well as the fantastic views overlooking Southbank precincts, the Yarra River and Casino Gas Brigades of eight towers which are recognized as the largest fireball flames that shoot into the evening skyline, a spectacular experience.May we have the pleasure of welcoming you back on your next visit to our lovely City.Kind Regards Customer Service Team

10/10 Fremragende

Silver

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The view from the river suite room is amazing! Love that it has a kitchen so we don’t have to eat out for every meal. Staff is friendly and very helpful. One of the best places I’ve ever stayed! I would expect to pay much more than I did!
Overnattede 2 nætter i februar 2024
Svar fra Customer Service Team den 11. feb. 2024
Dear Silver,Thank you for choosing Clarion Suites Gateway for your vacation in Melbourne. It is pleasing to read that you enjoyed our location, our suite, as well as the fantastic views overlooking Southbank precincts, the Yarra River and Casino Gas Brigades of eight towers which are recognized as the largest fireball flames that shoot into the evening skyline, a spectacular experience.May we have the pleasure of welcoming you back on your next visit to our lovely City.Kind Regards Customer Service Team

10/10 Fremragende

Larry

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very good location. Heart of the CBD. Easy access to trams, food, entertainment.
Overnattede 1 nat i februar 2024
Svar fra Customer Service Team den 11. feb. 2024
Dear Larry,Thank you for choosing Clarion Suites Gateway, it is pleasing to read that you enjoyed our location, our suite, and our service. I hope that you had an opportunity to visit Southbank’s & Southgate’s entertainment precinct, offering trendy cafés, international restaurants, nightlife, and Crown Casino Entertainment Complex, and enjoyed the free tram zone and city circle tram on the hotel street corner.The team at Clarion Suites Gateway is delighted to hear that you enjoyed your recent stay with us. We look forward to seeing you return in the future.Kind Regards Customer Service Team

10/10 Fremragende

Elise

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel in a great location. Easy walk to casino and main shopping district. Will be even better when they have their bar / restaurant back in operation.
Overnattede 1 nat i februar 2024
Svar fra Customer Service Team den 6. feb. 2024
Dear Elise,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Customer Service Team

10/10 Fremragende

Taras

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay for 1 week, loved pool
I made the right choice staying here. Downtown, close to great restaurants, and close to tram that gets to Australian Open. The pool was totally empty whenever I used it, so I put on music and swam. The room had a good view. Friendly front desk staff. The one complaint is that the internet is spotty and weak and frankly, crappy. This is 2024, people, not 1990. Internet should be free, strong, and fast and permit people to work remotely. If you need good fast internet, this is NOT the place for you. Otherwise, high marks, and great place to stay for the AO.
Overnattede 7 nætter i januar 2024
Svar fra Customer Service Team den 6. feb. 2024
Dear Taras,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. Please rest assured that our Management has been made aware of your feedback, your recommendation is greatly appreciated. May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Customer Service Team

8/10 Udmærket

Micahel

Overnattede 1 nat i januar 2024
Svar fra Customer Service Team den 21. mar. 2024
Dear Micahel,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Customer Service Team

10/10 Fremragende

Lilia

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice stay
Staff was helpful and room was comfortable and large. The view from the 13th floor was fantastic.
Overnattede 2 nætter i januar 2024
Svar fra Customer Service Team den 28. jan. 2024
Dear Lilia,Thank you for choosing Clarion Suites Gateway for your vacation in Melbourne. It is pleasing to read that you enjoyed our location, our suite, as well as the fantastic views overlooking Southbank precincts, the Yarra River and Casino Gas Brigades of eight towers which are recognized as the largest fireball flames that shoot into the evening skyline, a spectacular experience.The team at Clarion Suites Gateway is delighted to hear that you enjoyed your recent stay with us. We look forward to seeing you return in the future.Kind Regards Customer Service Team

8/10 Udmærket

Tony

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Customer Service Team den 22. jan. 2024
Dear Tony,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Customer Service Team

10/10 Fremragende

Laura Jean

Overnattede 1 nat i januar 2024
Svar fra Customer Service Team den 22. jan. 2024
Dear Laura Jean,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Customer Service Team

8/10 Udmærket

Yuan Yao

Rejste med familie
Synes godt om: Rengøring, service og personale
Overnattede 1 nat i december 2023
Svar fra Customer Service Team den 15. jan. 2024
Dera Yuan Yao,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Customer Service Team

2/10 Forfærdeligt

Pubudith

Overnattede 3 nætter i januar 2024
Svar fra Customer Service Team den 14. jan. 2024
Dear Pubudith,Thank you for your recent post, it is with regret that all aspects of your stay with us were not enjoyable, and for this, we do extend our apologies.Foremost, we certainly do appreciate your patronage; this is a missed opportunity for not being able to address any of your concerns during your time with us; I would like to assure you that we have raised your comments with our Front Office Manager so that we may improve our customer service.We do hope to have an opportunity to restore your confidence in our hotel and services when you next visit MelbourneKind Regards Customer Service Team

10/10 Fremragende

Yuanpeng

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Customer Service Team den 10. jan. 2024
Dear Yuanpeng,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Customer Service Team

10/10 Fremragende

Amber

Overnattede 2 nætter i januar 2024
Svar fra Customer Service Team den 10. jan. 2024
Dear Amber,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Customer Service Team

8/10 Udmærket

Naomi

Synes godt om: Rengøring, service og personale
Overnattede 4 nætter i september 2023
Svar fra Customer Service Team den 10. jan. 2024
Dear Naomi,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Customer Service Team

8/10 Udmærket

Walter

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good
Overnattede 5 nætter i december 2023
Svar fra Customer Service Team den 9. jan. 2024
Dear Walker,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Customer Service Team

10/10 Fremragende

Karen

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Customer Service Team den 9. jan. 2024
Dear Karen,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Customer Service Team

10/10 Fremragende

Sally

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent and great location
Overnattede 1 nat i december 2023
Svar fra Customer Service Team den 9. jan. 2024
Dear Sally,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Customer Service Team

10/10 Fremragende

Carol

Overnattede 2 nætter i januar 2024
Svar fra Customer Service Team den 9. jan. 2024
Dear Carol,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Customer Service Team