4/10
It supposed to be 4 starts boutique hotel but in reality it is really far from it. People at the reception were not very service minded and all was done with attitude of “I don’t care”. The executive room which we stay in was OK size but it looks as it is not maintained too good. Room was quite dark. There was no safe (it has been brought after asking for it), bathroom tap was loose, shower cabin doors wouldn’t close, there was also a leak around shower and toilet. I would understand it this hotel was advertised as an upscale hostel but 4 starts boutique hotel ??? Positive is location in El Poblado however if you would like to have piece and quiet than it is not a good choice.
Maciej
Overnattede 4 nætter i oktober 2019