Hoteller i Matteson

"The breakfast menu was good. My only complaint is that the pool was closed. "

"Property and rooms were clean. Staff very polite.I had an issue. I was given a room key to a room that was occupied and the person was in the shower. Very upsetting!"

"The front desk guy that’s there all the time is such a great person he made sure our check in and out went perfectly smooth and he was very polite the entire week we were there! He didn’t let us being sheriffs on vacation be known and I appreciate that! I been to hotels before and it was nothing like this one it was clean peaceful and relaxing! Thanks guys!!"

"The property was clean, amenities were good! There was an issue with my reservation being cancelled and credit card issues having to be disputed! Unfortunately, a crew of younger guest checked in and made the stay very uncomfortable! They were up all night being noisy and even created some damage to the property. They stay would have been great with the exception of that! Not sure if I "

" Clean room, pool was cold, showe"

"Hotel was better the previous time we stayed there. This time … under renovation, intermittent WiFi, breakfast was ok on Saturday and Tuesday but not Sunday or Monday. "

"All in all we had a wonderful stay"

"It really is a nice hotel. The staff was kind and friendly and Erica is BAR NONE!!! She’s professional, knowledgeable and made me feel at ease about my entire stay even when I grew ancie about something! As for the breakfast. Not the best for kosher eaters. They served pork the entire 5 days I was there except for one!! As well, children were touching the breads and muffins and then returning them!! Gross!! Parents were not monitoring them!!! Will, great technician who took care of the bed...

"The rooms are always so clean and nice!! The staff is nothing but welcoming and so helpful with any questions or concerns we had. not to mention the breakfast is always good with so many options for everyone!! everything else is also clean and organized such as the breakfast bar, normal bar, pool, gym, etc! this is our second time staying here and this will always be our first choice hotel!!"

"Good "

"Everything was great. The parking, greeting, cleanliness , attitude, professionalism of the staff and breakfast. Excellent!!"

"Yes."

"Mattresses were very hard. Some old stains on sheets & pillow cases, need to bleach better or toss away, disgusting. No hand soap in bathroom. Breakfast items served need help. Parking is adequate and well lighted. Safe area with some nice restaurants and shopping. "

"Good "

"I love this hotel. I stay here all the time. The only reason why I gave it three stars is because children was running down the hallway banging on your door, screaming and hollering and it was like I couldn’t get any rest and I had to call downstairs to the service desk and it was just like I didn’t like it and it was my birthday week so I was on vacation would I stay again? Yes I’ll stay, but I will have to tell them to put me on the fourth floor where I don’t hear nobody walking over my head...