Hoteller nær Marroquin Slot

"El personal no representa el nivel del hotel "

"I was a little hesitant at first because there was only one review, but after noticing the hotel was brand new, I decided to give it a try — and I’m very glad I did. It was a great experience staying here. The rooms are spacious, clean, and the beds are very comfortable. The restaurant staff — David, Jose, Julian, Andres, and the rest of the team — were amazing and provided excellent service throughout my stay. The breakfast buffet was excellent, with a wide variety of options. From the...

"La atencion es excelente, el desayuno y las instalaciones maravillosas, sin embargo el valor que se presenta en la plataforma y la que se termina cobrando en el hospedaje no concuerdan, frente al siguiente hecho; realice mi reserva desde booking para 2 adultos y 2 niños por 2 noches, y el valor final estaba por 347.000, sin embargo al llegar al hospedaje tarde de la noche, me dicen que son 567.000 por temas de impuestos y adicionales que no comprendimos, mostrandoles que en la pagina nos decia...

"The room was good to spend the night. However, my reservation was paid for, and the receptionist charged other fees; breakfast wasn't included. "

"Todos los servicios son muy aceptables, el personal muy amable y con mucha disponibilidad "

"Internet was really bad during the stay, staff at lobby have no clue about service or been helpful to a foreign. Also staff service at the breakfast was terrible. Rooms between are noisy due to the structure of the building."

"Great location, nearby amenities, walking distancie to La cabaña Alpina "

"El lugar es muy encantador y el personal siempre está dispuesto en ayudarte. Ha sido una muy buen experiencia y espero poder regresar."

"Xxx"

"El hotel me llamó 3 días antes de la fecha fe hospedaje y me cancelo, en sus políticas decía que pago en el alojamiento pero no era real la información porque tenia que pagar 15 días antes y no me avisaron con tiempo solo el avisaron para cancelar la reserva, el hotel me referencio a otro hotel donde pague el 50% y dos horas antes también me cancelaron la reserva, ya estaba a 40 minutos de llegar "

"The parkins is the only problem. But the hotel is excellent"

"What truly makes this hotel great is its staff and awesome customer service. Shout out to Carmen!"

"Ese hotel está cerrado. No existe."

"Don’t book this room. Instructions where very unclear. When we contacted the owners we "