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Anmeldelser af The Heritage Hotel Manila

4 out of 5
The Heritage Hotel Manila
Roxas Boulevard, Corner Of Edsa, Pasay, Manila

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 968 af i alt 1674 anmeldelser" "
Bedømmelse på 8 − Udmærket. 452 af i alt 1674 anmeldelser" "
Bedømmelse på 6 − Okay. 164 af i alt 1674 anmeldelser" "
Bedømmelse på 4 − Dårligt. 47 af i alt 1674 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 43 af i alt 1674 anmeldelser" "

8,6/10

Rengøring

9,2/10

Service og personale

8,2/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Svend

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
This is the second time we stay here and we had a good time again. In general the hotel is in a good condition you get an good impression when you enter it, the rooms are ok you can see they are maintained with paint on the walls but of course it is an old hotel so the furnitures are not new. The staff was friendly and helpful we could even checkout later without having to pay for it. The breakfast buffet is good. It’s a nice mix of Asian and western choices, the room service work’s very well and also here the food is good. Overall a good stay and we will probably come back again next time
Overnattede 3 nætter i december 2023
Svar fra Farid den 4. jan. 2024
Dear Svend,We are grateful with the review and rating you posted for us. It feels great to know that our staff and service left a positive impression on you. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

10/10 Fremragende

jens

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i august 2023
Svar fra Farid den 26. sep. 2023
Dear Jens,We wanted to take a moment to express our heartfelt gratitude for the exceptional 5-star rating you left for us. Our team works tirelessly to create a comfortable and memorable experience for all our guests, and your feedback reaffirms that we are on the right track.Your rating serves as a great motivation for our staff and a testament to our commitment to providing exceptional service.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila

8/10 Udmærket

Tina Kam

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
Great hote and okay rooms but the aircondition was on so low temperature when we arrived that the bedsheets and everything were wet from it. 2 of us endes up with a cold from laying in it even though we turned off the aircondition. The room was still cold in the morning
Overnattede 1 nat i marts 2023
Svar fra Farid den 1. apr. 2023
Dear Tina,I want to thank you for taking the time to send a review following your recent stay with us.I have noted your comment with regards adjusting the room temp. We are having it checked. Again, thank you for your time.Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Always Good experience, Good service. Just The swimmingpool need upgrade.
Overnattede 1 nat i december 2022
Svar fra Farid den 19. dec. 2022
Dear Guest,I would like to thank you for making us your choice of accommodation and for taking the time to write us a review. It was an absolute pleasure to read about your positive experience at The Heritage Hotel Manila. And thank you for the 5-star rating! This is sincerely appreciated!Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

8/10 Udmærket

Lars

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2022
Svar fra Farid den 5. okt. 2022
Dear Lars,Thank you for leaving our business with a 4-star rating! This is sincerely appreciated. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. We look forward to your next visit!Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

8/10 Udmærket

Tonny

Overnattede 3 nætter i september 2022
Svar fra Farid den 2. okt. 2022
Dear Tonny,Thank you for leaving our business with a positive-star rating! This is sincerely appreciated. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. We look forward to your next visit!Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

10/10 Fremragende

Maximo

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff very friendly
Overnattede 7 nætter i maj 2024

10/10 Fremragende

Jesus

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfecto
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Carlos Antonio, Chestnut Ridge

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were very courteous and helpful. Millennium Club access was a great perk.
Overnattede 3 nætter i maj 2024

6/10 Okay

Clarence

Synes godt om: Service og personale
Overnattede 1 nat i maj 2024

10/10 Fremragende

Maricel

Rejste med partner
Synes godt om: Rengøring, service og personale
Room carpet is dirty
Overnattede 3 nætter i maj 2024
Svar fra Farid den 25. maj 2024
Dear Maricel,Thank you very much for your kind review and the 5-star rating! This is very much appreciated.On another note, you will be pleased to know that our guest rooms will undergo refurbishment this year. We hope to make your next visit just as positive. Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

4/10 Dårligt

Allan

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter
Just ok.
Overnattede 3 nætter i maj 2024
Svar fra Farid den 25. maj 2024
Dear Allan,Thank you for taking the time to send a feedback following your recent stay with us.It is of concern regarding the 2-star rating you gave us. Please help us understand which service area we failed to meet your expectations so we can re-assess, make improvements and offer you a better guest experience the next time around.For whatever inconvenience this has caused you, please accept our apologies.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila

10/10 Fremragende

daniel

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel!! A bit expensive, but close to the action
Overnattede 1 nat i marts 2024
Svar fra Farid den 25. maj 2024
Dear Daniel,Thank you very much for your kind review and the 5-star rating! This is very much appreciated.We hope to make your next visit just as positive. Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

6/10 Okay

Ma. Rebecca

Staffs are very nice and polite they responded quick of what you need. Room the carpet needs to be replaced old , dirty and smelly and there’s bug running around on the carpet. Bed are hard uncomfortable. No microwave to warm the food. Once they gave us a bath towels look like rugs.
Overnattede 15 nætter i maj 2024
Svar fra Farid den 23. maj 2024
Dear Rebecca,Thank you for taking the time to share your feedback with us. We truly appreciate your kind words about our staff's politeness and responsiveness. However, we are deeply concerned to learn about the issues you encountered during your stay. Please accept our sincere apologies for any inconvenience. Your feedback has been shared with our housekeeping and maintenance teams to ensure these issues are addressed immediately. Thank you again for bringing these matters to our attention. We value your patronage and hope to have the opportunity to welcome you back and provide you with a much more comfortable and enjoyable stay.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila

8/10 Udmærket

James

Synes godt om: Rengøring, service og personale, faciliteter
The hotel staff was great, friendly and ready to help. Cable tv was out for a few days . Swimming pood was down most for the time i was there.
Overnattede 10 nætter i maj 2024
Svar fra Farid den 22. maj 2024
Dear James,We are always pleased to receive feedback from our guests about their stay with us, and thank you for your kind rating.Yes, our pool is undergoing maintenance as part of providing safety to our guests. As for the cable service, most of the nearby establishments are experiencing the same technicalities.Sincerely, Farid Schoucair General Manager The Heritage Hotel Manila

10/10 Fremragende

Peter

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Second time here and it was a great experience
Overnattede 5 nætter i maj 2024
Svar fra Farid den 22. maj 2024
Dear Peter,We are always pleased to receive feedback from our guests about their stay with us, and we are delighted with your rating and comments - thank you very much. Looking forward to your next visit! Have a wonderful day! Sincerely, Farid Schoucair General Manager The Heritage Hotel Manila

10/10 Fremragende

Rebecca Ma Rosario

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Farid den 23. maj 2024
Dear Rebecca,We are always pleased to receive feedback from our guests about their stay with us, and we are delighted with your rating - thank you very much. This confirms that we have delivered the excellent service Heritage Hotel Manila commits to achieving. Looking forward to your next visit! Have a wonderful day! Sincerely, Farid Schoucair General Manager The Heritage Hotel Manila

8/10 Udmærket

Susan

Staff were very helpful
Overnattede 4 nætter i maj 2024
Svar fra Farid den 22. maj 2024
Dear Susan,We are always pleased to receive feedback from our guests about their stay with us, and we are delighted with your rating and comments - thank you very much. Looking forward to your next visit! Have a wonderful day! Sincerely, Farid Schoucair General Manager The Heritage Hotel Manila

10/10 Fremragende

Philip

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff is outstanding. Thanks for your good workers. Always helpful and nice.
Overnattede 4 nætter i maj 2024
Svar fra Farid den 20. maj 2024
Dear Philip,Thank you very much for your kind review and the 5-star rating! This is very much appreciated.We hope to make your next visit just as positive. Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

10/10 Fremragende

Lloyd

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was very nice. They were very pleasant. Housekeeping crew was very pleasanthat also.
Overnattede 6 nætter i maj 2024
Svar fra Farid den 20. maj 2024
Dear Lloyd,Thank you for making us your choice of accommodation and for taking the time to write us a review. Reading about your positive experience at The Heritage Hotel Manila is a pleasure. And thank you for the 5-star rating!We look forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

8/10 Udmærket

akihiko

Rejste i en gruppe
コスパ良し
Overnattede 2 nætter i maj 2024
Svar fra Farid den 25. maj 2024
Dear Akihiko,Thank you very much for your kind review and the 4star rating! This is very much appreciated.We hope to make your next visit just as positive. Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

8/10 Udmærket

David

Rejste med partner
Synes godt om: Service og personale, faciliteter
The hotel itself is iconic. It's dated, but lovely. It had pretty decent food, although very pricey. The food prices seem to be equivalent to Canadian pricing on many meals, with some exceptions. We felt like kings and queens by the staff, honestly. The one thing that I really think could use some maintenance is the 2nd floor lobby that was leaking condensation from the vents o to the moldy-smelling carpet. This was our 2nd visit to the hotel with a 2 week period. Our first room had carpet that wreaked of smelly feet and mold. The 2nd room we had 2 weeks later was fine. So, my suggestion is that if your room smells, just say something to the front desk and get a new room. I didn't do that and regretted it.
Overnattede 2 nætter i maj 2024
Svar fra Farid den 20. maj 2024
Dear David,Thank you for sharing a review.Please allow me to apologize for any inconvenience. I shared your comments with my Housekeeping and Engineering Teams for their immediate rectification.The 4 star rating is greatly appreciated! We look forward to your next visit!Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila

10/10 Fremragende

Alma B

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Farid den 20. maj 2024
Dear Alma,Thank you very much for your kind review and the 5-star rating! This is very much appreciated.We hope to make your next visit just as positive. Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

10/10 Fremragende

Patrick

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra Farid den 20. maj 2024
Dear Patrick,Thank you for leaving our business with a 5 star rating!We hope that your next visit will be as positive!Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila

6/10 Okay

Craig, Carlisle

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Pool was not open and did not work
Overnattede 3 nætter i maj 2024
Svar fra Farid den 16. maj 2024
Dear Craig,Thank you for taking the time to send us a review following your recent stay with us.I wish to apologize for any inconvenience. Our pool is undergoing maintenance all for a better, more exciting experience for our guests. We hope you can come back and by then our pool would be ready.Sincerely,FARID SHOUCAIRGeneral ManagerThe Heritage Hotel Manila

8/10 Udmærket

Susan

Friendly staff good location close to airport and shops
Overnattede 1 nat i maj 2024
Svar fra Farid den 16. maj 2024
Dear Susan,Thank you for leaving our business with a 4 star rating.We hope to make your next visit just as positive.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila

8/10 Udmærket

Grace

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff were superb - very friendly and helpful. They will guide and advise you how to be safe when you want to go out and explore the nearby place. The property smells very clean when you enter the lobby area. Only main complaint is you will be charge 250 pesos everytime you want to warm something in the microwave. We were only planning a quick warming up of the soup that we bought (it got cold before we even reached the hotel because it was extremely trafffic at that time). we opted not to use the service as we think 250 pesos is way too much for a 2-3 mins use of their microwave. We have raised this concern during our check out and they said they will look into it as they are not aware about the microwave protocol. Overall, we will definitely still come back and recommend this hotel.
Overnattede 4 nætter i maj 2024
Svar fra Farid den 20. maj 2024
Dear Grace,We sincerely appreciate the comments. And despite the mentioned incident, and I personally apologize (which by the way we are looking into), you gave us a 4 star rating and still will be coming back and for recommendation.We cant thank you enough and we look forward to your next visit!Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila

10/10 Fremragende

Raymon Cyril

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Heritage Hotel is situated in a very central location -- in close proximity to the international/domestic airport terminals, SM Mall of Asia -- and sits at the very heart of the metro. If you want a good location close to mostly all attractions and activities in Metro Manila south, this is your place. The hotel is old but it has its own character and well-complemented by warm in-house and parking staff that is truly an asset to make up for the old but well-maintained facilities.
Overnattede 2 nætter i maj 2024
Svar fra Farid den 14. maj 2024
Dear Raymon,Thank you for the 5 star rating. Positive reviews like these keep us motivated to always strive for excellence. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

10/10 Fremragende

Divina

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The place was a bit outdated but the service was excellent.
Overnattede 2 nætter i maj 2024
Svar fra Farid den 14. maj 2024
Dear Divina,Thank you for the 5 star rating. Positive reviews like these keep us motivated to always strive for excellence. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

10/10 Fremragende

MA.KATHERINE BERNARDEZ

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
古いホテルだが、落ち着いていて良い。設備の古さはあるけど、リラックスして滞在できた。
Overnattede 3 nætter i maj 2024
Svar fra Farid den 13. maj 2024
Dear Katherine,I would like to thank you for making us your choice of accommodation and for taking the time to write us a review. Reading about your positive experience at The Heritage Hotel Manila was an absolute pleasure. And thank you for the 5-star rating!Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

6/10 Okay

Christina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Farid den 14. maj 2024
Dear Christina,Thank you for the 3 star rating. Positive reviews like these keep us motivated to always strive for excellence. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

8/10 Udmærket

Min Young

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i maj 2024
Svar fra Farid den 14. maj 2024
Dear Min Young,Thank you for the 4 star rating. Positive reviews like these keep us motivated to always strive for excellence. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

10/10 Fremragende

MARIA

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy access for everything.
Overnattede 2 nætter i februar 2024
Svar fra Farid den 12. maj 2024
Dear Maria,We are happy to host you at our hotel recently! We appreciate you taking the time to reach out to us with your review regarding your recent stay.We are delighted with your rating and comments - thank you very much. It feels great to know that our staff and service left a positive impression on you. This continues to confirm that we have delivered the excellent service that Heritage Hotel Manila commits to achieving. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

10/10 Fremragende

James

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff and everyone were great
Overnattede 2 nætter i maj 2024
Svar fra Farid den 12. maj 2024
Dear James,We are happy to host you at our hotel recently! We appreciate you taking the time to reach out to us with your review regarding your recent stay.We are delighted with your rating and comments - thank you very much. It feels great to know that our staff and service left a positive impression on you. This continues to confirm that we have delivered the excellent service that Heritage Hotel Manila commits to achieving. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

8/10 Udmærket

James

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ok
Overnattede 1 nat i maj 2024
Svar fra Farid den 12. maj 2024
Dear James,Thank you for the 4 star rating!We hope that your next visit will be as positive!Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila

8/10 Udmærket

Evelyn

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Still classy despite the age of the bldg.
Overnattede 2 nætter i maj 2024
Svar fra Farid den 12. maj 2024
Dear Evelyn,We are happy to host you at our hotel recently! We appreciate you taking the time to reach out to us with your review regarding your recent stay.We are delighted with your rating and comments - thank you very much. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

6/10 Okay

merlina

Rejste i en gruppe
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overall it wasnt bad but room and a.c need updating. It is not a great value but average for the manila area. Good location but not the safest.
Overnattede 2 nætter i maj 2024
Svar fra Farid den 9. maj 2024
Dear Merlina,Thank you for leaving our business with a 3-Star Rating! This is sincerely appreciated.You will be pleased to know that our guest rooms will undergo refurbishment this year.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila

2/10 Forfærdeligt

STEVEN

Rejste med partner
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I would never go back there, it was so Run down and a Smell in the Air when The wife and I walked in.. There was Problems Getting ice . Unsafe Grounds Very Slippery Floors. The TV was Horrible …. Slow Reponce on getting anything…. They Charge For Everything …..
Overnattede 2 nætter i maj 2024
Svar fra Farid den 8. maj 2024
Dear Steven,I want to thank you for taking the time to write us a review. It is surely a matter of concern for us to know that your stay did not match up to the quality that we strive to offer to our guests at all times. While we do regret the inconvenience caused to you and express our sincere apologies for the same, we assure you that we’ll look into all the comments you raised and do the needful. We hope to be able to match up to your expectations in the future! Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

10/10 Fremragende

CLEMENTE

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Close to the airport and staff are very couteous and accommodating.
Overnattede 1 nat i maj 2024
Svar fra Farid den 7. maj 2024
Dear Clemente,We are happy to host you at our hotel recently! We appreciate you taking the time to reach out to us with your review regarding your recent stay.We are delighted with your rating and comments - thank you very much. It feels great to know that our staff and service left a positive impression on you. This continues to confirm that we have delivered the excellent service that Heritage Hotel Manila commits to achieving. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

2/10 Forfærdeligt

Sandy

Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We were suppose to stay for 3 nights but decided that it was not a good fit for our family. Dining options were expensive as well as drinks. Area outside was not close to any stores or outside food. When asking how safe the area outside was, staff gave me a weird look and said to make sure we keep our belongings with us. Room was dark, carpet was stained, toilet barely flushed, shower wasn’t good. Overall, we would never stay here again. Oh, casino is only foreigners. My husband has an American green card but has a Filipino passport, they did not allow him to go in.
Overnattede 3 nætter i maj 2024
Svar fra Farid den 8. maj 2024
Dear Sandy,Thank you for bringing your concerns to our attention. I am truly sorry to hear about the issues you've encountered with some of the amenities in your room. Please accept our sincerest apologies for any inconvenience this has caused.I have shared your review with my team and they are working diligently to resolve these promptly. Also, you will be pleased to know that our guest rooms will undergo refurbishment this year.Sandy, once again, I apologize for the issues. And I hope we can have another opportunity to welcome you back and better serve you.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila

10/10 Fremragende

Rene

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was great from beginning to end! Thank you to the friendly staff!
Overnattede 1 nat i maj 2024
Svar fra Farid den 8. maj 2024
Dear Rene,We are very thankful for choosing to stay at The Heritage Hotel Manila. It was our pleasure to have you as our guest, and we are thrilled to know that you had a positive experience. Should your travels bring you back to Manila, we would be honored to have you as our guest again. Our doors are always open to provide you with another memorable stay. We value your patronage and look forward to welcoming you back soon.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila

10/10 Fremragende

jorge

Safe
Overnattede 4 nætter i maj 2024
Svar fra Farid den 6. maj 2024
Dear Jorge,Thank you for leaving our business with a 5 star rating.We hope to make your next visit just as positive.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila

10/10 Fremragende

Josie

Synes godt om: Service og personale
Overnattede 1 nat i maj 2024
Svar fra Farid den 7. maj 2024
Dear Josie,Thank you for the 5 star rating. Positive reviews like these keep us motivated to always strive for excellence. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

10/10 Fremragende

Ernesto

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Close to all commercial area
Overnattede 2 nætter i april 2024
Svar fra Farid den 6. maj 2024
Dear Ernesto,Your kind words truly made our day!We are thrilled to hear that you had such a positive experience during your stay at The Heritage Hotel Manila. Our team works tirelessly to create a comfortable and memorable experience for all our guests, and your feedback reaffirms that we are on the right track.We truly appreciate your support and look forward to the opportunity of welcoming you back in the future.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila

10/10 Fremragende

Rene

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything and everyone is great here! Thank you for the hospitality!
Overnattede 1 nat i maj 2024
Svar fra Farid den 5. maj 2024
Dear Rene,Thank you very much for your kind review and the 5-star rating! This is very much appreciated.We hope to make your next visit just as positive. Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

10/10 Fremragende

Macoy

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
nice quite.hotel
Overnattede 2 nætter i april 2024
Svar fra Farid den 5. maj 2024
Dear Macoy,We are truly grateful with the review rating you posted for us. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

8/10 Udmærket

Len B

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Heritage was very welcoming. Great staff! So friendly. I would definitely stay here again!
Overnattede 10 nætter i april 2024
Svar fra Farid den 5. maj 2024
Dear Len,We are truly grateful with the review rating you posted for us. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

10/10 Fremragende

Bud

Overnattede 2 nætter i maj 2024
Svar fra Farid den 24. maj 2024
Dear Bud,We wanted to take a moment to express our sincere gratitude for choosing to stay at The Heritage Hotel Manila. It was our pleasure to have you as our guest, and thank you for the 5 star rating. Thank you once again for choosing The Heritage Hotel Manila. We value your patronage and look forward to the opportunity of welcoming you back in the future.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila

10/10 Fremragende

Peter

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great first impression of my first time in the Philippines
Overnattede 3 nætter i maj 2024
Svar fra Farid den 5. maj 2024
Dear Peter,We are truly grateful with the review rating you posted for us. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

8/10 Udmærket

Lorna

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Farid den 5. maj 2024
Dear Lorna,We are truly grateful with the review rating you posted for us. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila