Udendørsområde

Anmeldelser af Red Planet Manila Bay

3 out of 5
Red Planet Manila Bay
Arquiza St. cor Alhambra St., Ermita, Manila

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 286 af i alt 592 anmeldelser" "
Bedømmelse på 8 − Udmærket. 205 af i alt 592 anmeldelser" "
Bedømmelse på 6 − Okay. 48 af i alt 592 anmeldelser" "
Bedømmelse på 4 − Dårligt. 22 af i alt 592 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 31 af i alt 592 anmeldelser" "

9,0/10

Rengøring

8,6/10

Service og personale

7,6/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Sofie

Overnattede 2 nætter i januar 2023
Svar fra Cherry Ann Aganan den 24. maj 2023
Hi Sofie,Thank you for choosing to stay with us and I hope that you'll consider staying with us again soon.Regards and stay safe,Cherry Ann AgananHotel Manager

10/10 Fremragende

Duane

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This was better than expected. Good price.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

SARAH MAY

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 1 nat i maj 2024

10/10 Fremragende

carlos

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Thanks
Overnattede 1 nat i maj 2024

10/10 Fremragende

Rona

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
What i like is the cleanliness and not having a lot of noise
Overnattede 1 nat i maj 2024
Svar fra Feigh den 12. maj 2024
Dear Valued Guest, Thank you for posting a review following your recent stay with us. We appreciate the high marks.It is our goal to provide each of our guests with outstanding customer service, and cleanliness.We look forward to the privilege and pleasure of serving you again at Red Planet Mania Bay.Thank you!

10/10 Fremragende

John Paul

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Red Planet Manila Bay was perfect for my one-night stay before my US visa interview. It's incredibly convenient, just an 8-10 minute walk from the embassy. Plus, the price was right! The hotel itself is clean, modern, and well-maintained. My twin room wasn't huge, but it was clean and comfortable. The staff were friendly and helpful, too. Overall, I highly recommend this hotel. Thanks, Red Planet Manila Bay!
Overnattede 1 nat i maj 2024
Svar fra R. Sator den 11. maj 2024
Hi John Paul,Greetings from Red Planet Manila Bay!We would like to express our gratitude for taking the time to share your feedback. It is delightful to learn that you had an exceptional stay, with highlights on the hotel’s strategic location, just within walking distance of the US Embassy. We are also thrilled that you found our competitive rates, featuring modern and clean rooms, to be good value for money. Your satisfaction and convenience are our top priorities!We are pleased to hear your commendation for the staff’s courtesy and hospitality. Please allow me to share your compliments with the team, as it is with such kind words that we aspire to consistently deliver excellent services for our guests.We are extremely grateful for your recommendation, and as your preferred hotel in Manila, we look forward to welcoming you back for another wonderful visit!Sincerely,R. SatorHotel Manager

10/10 Fremragende

Joshua Eric

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good, but the room was smaller than expected.
Overnattede 11 nætter i april 2024
Svar fra R. Sator den 11. maj 2024
Hi Joshua Eric,Greetings from Red Planet Manila Bay!We appreciate you taking the time to share your feedback and for giving us a perfect rating. While we are delighted that you had a pleasant stay, we are truly sorry to hear that the room size fell short of your expectations. Albeit our room is compact, it is well equipped with necessities, providing great value with the quality of beds, free high-speed WI-FI internet, and a competitive price in the area.Thank you for your understanding, and we hope that this does not discourage you from considering another stay at our hotel in the future.Sincerely,R. SatorHotel Manager

2/10 Forfærdeligt

Mark Lester

Overnattede 1 nat i april 2024

10/10 Fremragende

Jasmin

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was clean and fairly modern. The staff was very pleasant and helpful.
Overnattede 2 nætter i april 2024
Svar fra R. Sator den 11. maj 2024
Hi Jasmin,Greetings from Red Planet Manila Bay!We would like to express our gratitude for taking the time to share your feedback. It is delightful to learn that you had an exceptional stay, with highlights on our clean and modern rooms. We are also pleased to hear your commendation for our staff’s hospitality. Your appreciation is the greatest reward for our team’s effort. Please allow me to share your compliments with the team, as it is with such kind words that we aspire to consistently deliver memorable experiences for our guests!Safe travels, and we look forward to welcoming you back. Sincerely,R. SatorHotel Manager

8/10 Udmærket

Elena, Granbury

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice room but no complimentary toiletries
Overnattede 7 nætter i april 2024
Svar fra R. Sator den 1. maj 2024
Hi Elena,Greetings from Red Planet Manila Bay!Thank you for taking the time to share your feedback.We appreciate your positive remark about our rooms. Your satisfaction and convenience are our top priorities, and we apologise for certain areas that fell short of your expectations. As a value hotel, some amenities are not included in the room rate. However, these may be requested through our convenient mobile app and are readily available at the front desk for a minimal cost.Thank you for your understanding, and we hope this does not discourage you from considering another stay at our hotel in the future.Sincerely,R. SatorHotel Manager

10/10 Fremragende

Stephen

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter
Good place to stay while going to US Embassy.
Overnattede 2 nætter i april 2024
Svar fra R. Sator den 1. maj 2024
Hi Stephen,Greetings from Red Planet Manila Bay!We would like to express our gratitude for taking the time to share your feedback. It is delightful to hear that you found our hotel a good place to stay, being a stone's throw away from the US Embassy.Safe travels, and we look forward to welcoming you back for another wonderful visit.Sincerely,R. SatorHotel Manager

10/10 Fremragende

Gualson Campollo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Is easy to access and it's easy to find it
Overnattede 2 nætter i april 2024
Svar fra R. Sator den 1. maj 2024
Hi Gualson,Greetings from Red Planet Manila Bay!We would like to express our gratitude for taking the time to share your recent stay and providing us with a perfect rating! We are thrilled to hear your positive remarks about the hotel's strategic location and accessibility. Your satisfaction and convenience are our top priorities!Safe travels, and we look forward to welcoming you back for another exceptional visit!Sincerely,R. SatorHotel Manager

10/10 Fremragende

LOUREMIE

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to stay if you have to go to the US embassy for an interview
Overnattede 1 nat i april 2024
Svar fra R. Sator den 1. maj 2024
HI Louremie,Greetings from Red Planet Manila Bay!Thank you for taking the time to share your feedback. We are grateful that you have chosen to stay at our hotel prior to your US visa appointment. We are thrilled that you found our location convenient, being a stone’s throw away from the Embassy.Safe travels, and we look forward to welcoming you back!Sincerely,R. SatorHotel Manager

6/10 Okay

herbert

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The hotel was clean and staff was nice
Overnattede 10 nætter i april 2024
Svar fra R. Sator den 1. maj 2024
Hi Herbert,Greetings from Red Planet Manila Bay!Thank you for taking the time to share your feedback. It is delightful to learn that our commitment to providing clean and impeccable rooms met your expectations. We are also pleased to hear your commendation for the staff's hospitality. Your appreciation is the greatest reward for our team's effort.Safe travels, and we look forward to welcoming you back!Sincerely,R. SatorHotel Manager

8/10 Udmærket

M Earl

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
They were so helpful and accommodating to My Filipina. Maraming Salamat Po.
Overnattede 1 nat i april 2024
Svar fra R. Sator den 1. maj 2024
Hi M Earl,Greetings from Red Planet Manila Bay!Thank you for taking the time to leave us a review and for providing us with a high rating! It is our commitment to provide top-notch service, and we are pleased to hear your commendation about our staff's hospitality. Your kind remarks will be shared with the team, as it is with such kind words that we aspire to continue providing exceptional services and memorable experiences to our guests.Safe travels, and we look forward to welcoming you back soon!Sincerely,R. SatorHotel Manager

8/10 Udmærket

Jessebelle

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Near by / close by at the embassy or Manila ocean park
Overnattede 1 nat i april 2024
Svar fra R. Sator den 1. maj 2024
HI Jessebelle,Thank you for choosing Red Planet Manila Bay as your second home! We are delighted to learn that you found our location convenient, being near the US Embassy and the city's tourist attractions. Your satisfaction is our top priority!Safe travels, and we look forward to welcoming you back!Sincerely,R. SatorHotel Manager

4/10 Dårligt

Deo, Reseda

Forretningsrejsende, Rejste med familie og småbørn
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Did not feel comfortable
Overnattede 1 nat i april 2024
Svar fra R. Sator den 22. apr. 2024
Hi Deo,Greetings from Red Planet Manila Bay!Thank you for taking the time to share your feedback. It is our commitment to provide top-notch service, and we are sorry to learn that you had an uncomfortable stay with us. To better understand the circumstances surrounding the mentioned feedback, kindly reach out to us via email at hm(dot)manilabay(@)replanethotels(dot)com.We hope to hear from you soon.Sincerely,R. SatorHotel Manager

10/10 Fremragende

Maria Lorna

Overnattede 3 nætter i april 2024
Svar fra R. Sator den 11. maj 2024
Hi Maria Lorna,Greetings from Red Planet Manila Bay!Thank you for taking the time to share your feedback and for giving us a perfect rating! Committed to ensuring guest satisfaction, we are pleased to learn that the amenities and services we offer met your expectations.Safe travels, and we look forward to welcoming you back soon!Sincerely,R. SatorHotel Manager

10/10 Fremragende

Rachel mairene

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
My wife and kids love it. They enjoy staying here. We appreciate your service.
Overnattede 1 nat i april 2024
Svar fra R. Sator den 19. apr. 2024
Hi Rachel Mairene,Greetings from Red Planet Manila Bay!Thank you for choosing Red Planet Manila Bay as your second home. We are delighted to learn that your family had an enjoyable stay with us. Committed to providing top-notch service, we are pleased to hear your commendation. Your appreciation is the greatest reward for our team's effort! We truly appreciate your feedback, and we look forward to welcoming you and your family back for another wonderful visit!Sincerely,R. SatorHotel Manager

10/10 Fremragende

Raquel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
close to the embassy
Overnattede 1 nat i januar 2024
Svar fra R. Sator den 19. apr. 2024
Hi Raquel,Greetings from Red Planet Manila Bay!Thank you for taking the time to share your feedback, and for providing us with a perfect five-star rating! We are delighted to learn that you found our strategic location convenient, being a stone's throw away from the US Embassy. Your satisfaction is our top priority!Safe travels, and we look forward to welcoming you back for another exceptional visit!Sincerely,R. SatorHotel Manager

8/10 Udmærket

James

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Not a long stay hotel. Room photos are a true representation. A simple but clean room with the largest comfortable bed you will find. Good shower once I had cleaned the rainfall head! No real hanging space for clothes only 4 hangers on a wall. How a couple would cope could be interesting. Location good for most touristy things.
Overnattede 3 nætter i april 2024
Svar fra R. Sator den 19. apr. 2024
Hi James,Greetings from Red Planet Manila Bay!We are thrilled to hear that you found our establishment clean and our beds comfortable - it's always our aim to provide a positive experience for our guests. Your mention of the visual accuracy of our rooms in comparison to the photos is much appreciated. We are also pleased to have been part of your seamless experience exploring tourist attractions in the city.Thank you for staying with us, and we look forward to welcoming you back for another wonderful visit!Sincerely,R. SatorHotel Manager

8/10 Udmærket

Ignacio

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Professional
Overnattede 2 nætter i april 2024
Svar fra R. Sator den 19. apr. 2024
Hi Ignacio,Greetings from Red Planet Manila Bay!We appreciate you taking the time to share your feedback. Your satisfaction and convenience are our top priorities, and we are delighted to learn that the amenities and services we offer met your expectations. We are also pleased to hear your commendation about our staff's professionalism. Please allow me to share your compliments with the team, as it is with such kind remarks that we aim to consistently deliver memorable experiences to our guests.Safe travels, and we look forward to welcoming you back!Sincerely,R. SatorHotel Manager

6/10 Okay

Gervin

Synes godt om: Rengøring, service og personale
The AC is messed up noisy and not cold enough.
Overnattede 2 nætter i april 2024
Svar fra R. Sator den 1. maj 2024
Hi Gervin,Greetings from Red Planet Manila Bay!Thank you for taking the time to share your feedback. It is unfortunate to learn that you had an unpleasant stay with us. Upon thorough investigation, our staff were able to assist you regarding the air conditioning unit concern, and it was found that the unit was functioning well. We also reached out to you the following day for any more concerns, and you reassured us that everything was fine. As part of our commitment to ensuring comfortable stay for our guests, we are actively implementing necessary measures across all guest rooms.We are dedicated to delivering a positive experience for all our guests and sincerely hope for another chance to exceed your expectations in the future.Sincerely,R. SatorHotel Manager

10/10 Fremragende

Anthony

Overnattede 2 nætter i april 2024
Svar fra R. Sator den 11. maj 2024
Hi Anthony,Greetings from Red Planet Manila Bay!Thank you for taking the time to share your feedback and for giving us a perfect rating! It is delightful to learn that the amenities and services we offer met your expectations. Your satisfaction is our top priority!Safe travels, and we look forward to welcoming you back soon!Sincerely,R. SatorHotel Manager

8/10 Udmærket

Diana

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i april 2024
Svar fra R. Sator den 19. apr. 2024
Hi Diana,Thank you for choosing Red Planet Manila Bay as your second home. It is delightful to learn that you had an exceptional stay with us, and the amenities and services we offer met your expectations. Your satisfaction and convenience are our top priorities!Safe travels, and we look forward to welcoming you back!Sincerely,R. SatorHotel Manager

10/10 Fremragende

Janet

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024
Svar fra R. Sator den 19. apr. 2024
Hi Janet,Thank you for staying with us, and for giving us a perfect five-star rating! As part of our commitment to providing top-notch service, it is a pleasure to learn that we made your overall stay exceptional.Safe travels, and we look forward to welcoming you back!Sincerely,R. SatorHotel Manager

8/10 Udmærket

John

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter
Convenient for Us Embassy and for shopping, etc
Overnattede 1 nat i april 2024
Svar fra R. Sator den 19. apr. 2024
Hi John,Greetings from Red Planet Manila Bay!We would like to express our gratitude for taking the time to share your feedback. It is delightful to learn that you found our location convenient, being within walking distance from the US Embassy and various establishments in the city. Your satisfaction is our top priority!Safe travels, and we look forward to welcoming you back soon!Sincerely,R. SatorHotel Manager

6/10 Okay

Steve

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Sewage odor with drainage issues. Hard for taxis to get in and out of. No phone in each room but 1 phone near elevator on each floor. No amenities in bathroom. Rooms are10’ X 10’. Very limited TV programming in english with same movies night after night. Disappointing. Will be staying at other hotel in the future
Overnattede 7 nætter i marts 2024
Svar fra R. Sator den 19. apr. 2024
Hi Steve,Greetings from Red Planet Manila Bay!We appreciate you taking the time to share your feedback. We are sorry to hear about the challenges you faced during your stay. We understand how these factors can impact on your overall experience, and we apologise for any inconvenience caused.We truly regret any disappointment you experienced, and we would be grateful for the opportunity to welcome you back, ensuring a much-improved stay in the future.Sincerely,R. SatorHotel Manager

8/10 Udmærket

Charlon

Overnattede 1 nat i april 2024
Svar fra R. Sator den 1. maj 2024
Hi Charlon,Greetings from Red Planet Manila Bay!Thank you for taking the time to leave us a review, and for providing us with a high rating! Ensuring your satisfaction is our top priority, and we are pleased that the amenities and services we offer met your expectations.Safe travels, and we look forward to welcoming you back!Sincerely,R. SatorHotel Manager

10/10 Fremragende

Anthony

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The check in process was very smooth and efficient. The lifts are secured as you need a room key to validate the floor you travel to. My double was not spacious but good for my needs. A sea view, good TV, bathroom, fridge and kettle. You need your own tea/coffee etc as these are not provided. The hotel is very clean throughout. It is located opposite the embassy of the USA. It is convenient for Intramurus and many national Museums. Staff are very friendly and helpful
Overnattede 4 nætter i marts 2024
Svar fra R. Sator den 31. mar. 2024
Hi Anthony,Greetings from Red Planet Manila Bay!We would like to express our gratitude for taking the time to share a detailed review of your recent stay. It is delightful to learn that you had an exceptional visit, with positive remarks on the hotel’s strategic location, clean rooms, and the amenities and services we offer. We are also thrilled to have been part of your seamless experience exploring various tourist attractions in the city. Committed to providing top-notch service, we are pleased to hear your commendation about the staff's hospitality and efficiency. Your appreciation is the greatest reward for our team's effort! Please allow me to share your compliments with the team, as it is with such kind words that we aspire to consistently deliver memorable experiences for our guests.Safe travels, and we look forward to welcoming you back soon!Sincerely,R. SatorHotel Manager

10/10 Fremragende

Ronald

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra R. Sator den 31. mar. 2024
Hi Ronald,Greetings from Red Planet Manila Bay!We would like to express our gratitude for taking the time to share your feedback and for giving us a perfect five-star rating! Committed to ensuring a satisfying and exceptional stay for our guests, we are thrilled to learn that our amenities and services met your expectations. Safe travels, and we look forward to welcoming you back soon!Sincerely,R. SatorHotel Manager

10/10 Fremragende

edith

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I like for me coz convenient specially if you have appointment or interview in us embassy not hassle ..but I didn't like the outside or surroundings . More residential area and noisy .but inside the hotel was excellent for me. Thank you again .
Overnattede 1 nat i marts 2024
Svar fra R. Sator den 31. mar. 2024
Hi Edith,Thank you for choosing Red Planet Manila Bay as your second home. It is delightful to learn that you had a pleasant stay with us, with positive remarks on the amenities and services we offer. We are also thrilled to hear that you found our location convenient, being a stone's throw away from the US Embassy.While we strive to maintain the highest standards of customer satisfaction, we apologise for the inconvenience pertaining to the surroundings. Please be assured that we are actively addressing this concern in cooperation with the city’s local government unit for a more aesthetically pleasing environment.Thank you for your understanding, and we look forward to welcoming you back soon!Sincerely,R. SatorHotel Manager

10/10 Fremragende

Kenneth

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Its a great location and very clean. A great place to stay if you need to go to the US Embassy or SLEC
Overnattede 4 nætter i marts 2024
Svar fra R. Sator den 18. mar. 2024
Hi Kenneth,Greetings from Red Planet Manila Bay!Thank you for taking the time to share your feedback. It is delightful to hear that you had an exceptional visit and that you found our hotel a great place to stay, being a stone's throw away from the US embassy and St. Luke's Medical Center Manila. Your satisfaction and convenience are our top priorities! We are also thrilled that our commitment to providing clean accommodation met your expectations.Safe travels, and we look forward to welcoming you back soon!Sincerely,R. SatorHotel Manager

10/10 Fremragende

loreta

Easy to shopping and other dining choices
Overnattede 2 nætter i marts 2024
Svar fra R. Sator den 18. mar. 2024
Hi Loreta,Thank you for choosing Red Planet Manila Bay as your second home! As part of our commitment to providing top-notch service, it is delightful to learn that we made your visit exceptional. Your satisfaction and convenience are our top priorities! We are also thrilled to hear that you had a seamless experience exploring various shopping malls and restaurants Manila has to offer.Safe travels, and we look forward to welcoming you back soon!Sincerely,R. SatorHotel Manager

8/10 Udmærket

EDITH, Henderson

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
very good
Overnattede 3 nætter i marts 2024
Svar fra R. Sator den 14. mar. 2024
Hi Edith,Greetings from Red Planet Manila Bay!Thank you for taking the time to share your feedback, and for giving us a high rating! We are delighted to learn that the amenities and services we offer met your expectations. Your satisfaction and convenience are our top priorities!Safe travels, and we look forward to welcoming you back soon!Sincerely,R. SatorHotel Manager

8/10 Udmærket

JORDAN

Overnattede 3 nætter i marts 2024
Svar fra R. Sator den 18. mar. 2024
Hi Jordan,Greetings from Red Planet Manila Bay!Thank you for staying with us, and for giving us a high rating! As part of our commitment to providing top-notch service, it is a pleasure to learn that we made your overall stay exceptional.Safe travels, and we look forward to welcoming you back soon!Sincerely,R. SatorHotel Manager

8/10 Udmærket

Amir, Graz

Overnattede 1 nat i marts 2024
Svar fra R. Sator den 31. mar. 2024
Hi Amir,Greetings from Red Planet Manila Bay!Thank you for taking the time to share your feedback and for providing us with a high rating! Your satisfaction is our top priority! It is delightful to learn that you had a pleasant stay. Safe travels, and we look forward to welcoming you back soon!Sincerely,R. SatorHotel Manager

8/10 Udmærket

Fred

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The hotel is nice. The street had water backed up and it smelled of sewage. The street also had materials blocking it
Overnattede 1 nat i marts 2024
Svar fra R. Sator den 14. mar. 2024
Hi Fred,Greetings from Red Planet Manila Bay!Thank you for taking the time to share your feedback. We are delighted to learn that you had a pleasant stay. Your satisfaction is our top priority! While we strive to maintain the highest standards of customer satisfaction, we apologise for the inconvenience during your visit. Please be assured that we are actively addressing this concern in cooperation with the city’s local government unit for a more aesthetically pleasing environment.Thank you for your understanding, and we hope this does not discourage you from considering another stay at our hotel in the future.Sincerely,R. SatorHotel Manager

10/10 Fremragende

Kenneth

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location to go to the US embassy
Overnattede 6 nætter i februar 2024
Svar fra R. Sator den 14. mar. 2024
Hi Kenneth,Greetings from Red Planet Manila Bay!Thank you for taking the time to share your feedback. We are committed to providing a seamless stay for our guests, and it is delightful to learn that you found our location convenient, being within walking distance to the US embassy.Safe travels, and we look forward to welcoming you back soon for another exceptional visit!Sincerely,R. SatorHotel Manager

10/10 Fremragende

Joseph, Simi Valley

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice
Overnattede 1 nat i februar 2024
Svar fra R. Sator den 28. feb. 2024
Hi Joseph,Greetings from Red Planet Manila Bay!Thank you for staying with us, and for giving us a perfect five-star rating! As part of our commitment to providing a top-notch service, it is a pleasure to learn that we made your overall stay exceptional.Safe travels, and we look forward to welcoming you back soon!Sincerely,R. SatorHotel Manager

8/10 Udmærket

Jose Mari

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very close to the embassy and not that expensive
Overnattede 1 nat i februar 2024
Svar fra R. Sator den 27. feb. 2024
Hi Jose Mari,Greetings from Red Planet Manila Bay!Thank you for sharing your positive feedback. We are thrilled to hear that you found our hotel conveniently close to the US embassy and reasonably priced. Your satisfaction is our priority, and we look forward to welcoming you back for another stay.Sincerely,R. SatorHotel Manager

8/10 Udmærket

Moyinoluwa

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good
Overnattede 4 nætter i januar 2024
Svar fra R. Sator den 27. feb. 2024
Hi Moyinoluwa,Thank you for choosing Red Planet Manila Bay as your second home. As part of our commitment to providing a top-notch service, it is delightful to learn that you had a pleasant stay.Safe travels, and we look forward to welcoming you back soon!Sincerely,R. SatorHotel Manager

10/10 Fremragende

marcelo

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i februar 2024
Svar fra R. Sator den 24. feb. 2024
Hi Marcelo,Thank you for choosing Red Planet Manila Bay as your second home. We appreciate your continuous support and for taking the time to share your recent stay. It is always a pleasure to have you back, and we are delighted to learn that we have provided you with the same level of service you experienced with your previous stay. As your preferred hotel in Manila, we anticipate the pleasure of welcoming you back for another exceptional visit!Sincerely,R. SatorHotel Manager

8/10 Udmærket

Christopher

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
To be fair, they do advertise as a budget hotel but they are not joking. The room is a comfortable king size bed and a narrow walkway to it and that is it. It was a very clean room that looked very new. No complimentary toiletries or water is provided and house cleaning is not provided without notification through their app. The shower has a tendency to get water everywhere since there is no door to make the shower feel bigger than it is. The location to nearby attractions is good but the building is located in a poorer spot of town and has a large puddle that smells of sewage right outside the door so be careful stepping out of your ride. Even eating in the attached restaurant you will be asked to give money or buy wares from people through the window.
Overnattede 3 nætter i februar 2024
Svar fra R. Sator den 27. feb. 2024
Hi Christopher,Greetings from Red Planet Manila Bay!Thank you for taking the time to share your feedback. We are delighted to hear that you had a comfortable stay, with great appreciation of the quality of beds, and clean and modern rooms. Your satisfaction is our top priority, and we are also thrilled that you found our location convenient.We are dedicated to delivering a positive experience to our guests, and we apologise for certain areas that fell short of your expectations. The concern with the shower has been relayed to the relevant department for necessary measures to be taken. About the surroundings, please be assured that we are actively addressing this concern in cooperation with the city’s local government unit for a more seamless stay for our guests.We value your insights and observations, as these help us identify areas we can improve. We hope that this will not discourage you from considering another stay at our hotel soon!Sincerely,R. SatorHotel Manager

10/10 Fremragende

marcelo

Rejste med familie, Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i februar 2024
Svar fra R. Sator den 24. feb. 2024
Hi Marcelo,Greetings from Red Planet Manila Bay!Thank you for staying with us, and for giving us a perfect rating! As part of our commitment to providing a top-notch service, it is a pleasure to learn that we made your overall stay exceptional.Safe travels, and we look forward to welcoming you back soon!Sincerely,R. SatorHotel Manager

10/10 Fremragende

Wendy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i februar 2024
Svar fra R. Sator den 23. feb. 2024
Hi Wendy,Greetings from Red Planet Manila Bay!Thank you for staying with us, and for giving us a perfect five-star rating! As part of our commitment to providing a top-notch service, it is a pleasure to learn that we made your overall stay exceptional.Safe travels, and we look forward to welcoming you back soon!Sincerely,R. SatorHotel Manager

10/10 Fremragende

Stephen, RENTON

Overnattede 3 nætter i januar 2024
Svar fra R. Sator den 23. feb. 2024
Hi Stephen,Greetings from Red Planet Manila Bay!We would like to express our gratitude for taking the time to leave us a review, and for providing us with a perfect five-star rating. It is delightful to learn that you had an exceptional stay.Safe travels, and we look forward to welcoming you back soon!Sincerely,R. SatorHotel Manager

8/10 Udmærket

Andrea, Scandicci

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Hotel con ottima posizione, a Manila Bay, vicino a molte attrazioni e comodo per visite della città ed escursioni. Struttura moderna e molto confortevole; albergo molto pulito e personale davvero gentile. Mi sono trovato davvero bene, lo consiglio davvero. Unica nota negativa o “poco comprensibile”: la colazione. Non ricordo neanche se l’avessi prenotata (inclusa o no), non riesco più a visualizzare questa info da Expedia, ma in ogni caso, la difficoltà è la “poca chiarezza”. Il ristorante si trova attaccato all’hotel, con accesso esterno, vengono forniti 2 menù, uno “senza prezzi” con alcune scelte di breakfast (americana, continentale, etc) ed ogni formula contiene circa 5 scelte di piatti, ampia scelta; oltre a questo viene fornito anche un menu con i prezzi. La logica vorrebbe che se si sceglie dal menu senza prezzi, la colazione sia inclusa, invece non si capisce niente: loro non parlano / comprendono bene l’inglese. Alla fine ho pagato pochissimo di supplemento colazione, ma è una questione di principio. Oltre al fatto che non sanno bene spiegarsi su come mai, se scegli alcuni piatti / formule, poi non puoi prenderne altri (io ho solo chiesto 1 black coffe con latte freddo a parte, un succo d’arancia e pane tostato con burro, ma dato che il black coffe era nella sezione “American breakfast”, e il succo d’arancia in un’altra sezione, mi hanno risposto NO. Dopo aver insistito, che pagavo il supplemento, me l’hanno servito). Insomma formule un po’ strane per la colazione.
Overnattede 2 nætter i februar 2024
Svar fra R. Sator den 27. feb. 2024
Hi Andea,Greetings from Red Planet Manila Bay!Thank you for taking the time to share your feedback. We are delighted to hear your commendations about our clean rooms and the staff's hospitality. Your satisfaction and convenience are our utmost priorities, and we are also thrilled to learn that we have been part of your seamless experience while exploring Manila's tourist attractions.While we strive to maintain the highest standards of customer satisfaction, we apologise for the inconvenience you have encountered with our partner restaurant. Please be assured that your concern has not gone unnoticed, and necessary steps shall be taken to improve the services.We are extremely grateful for your recommendation. As your preferred hotel in Manila, we look forward to welcoming you and your friends back soon in your future travels!Sincerely,R. SatorHotel Manager

8/10 Udmærket

Rafael

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Value for money except for one incident.
A very strong septic tank smell came from the tap on my third day of stay. They should ensure their water pipes don’t have any leaks to avoid contamination from waste water.
Overnattede 3 nætter i februar 2024
Svar fra R. Sator den 23. feb. 2024
Hi Rafael,Greetings from Red Planet Manila Bay!We would like to express our gratitude for taking the time to share your feedback. It is delightful to hear that you found our competitive rates, featuring modern rooms and facilities, a good value for money. It is our commitment to provide the highest standards of customer satisfaction, and we are truly sorry for the incident regarding the water supply. An area maintenance was conducted by our service provider during your stay, which affected our service. We understand how these factors can impact your overall experience, and we deeply apologise for the inconvenience caused. Thank you for your understanding, and we hope to have the opportunity to welcome you back for an even better stay in the future.Sincerely,R. SatorHotel Manager

10/10 Fremragende

Jenelva

Overnattede 7 nætter i februar 2024
Svar fra R. Sator den 28. mar. 2024
Hi Jenelva,Greetings from Red Planet Manila Bay!Thank you for taking the time to share your feedback, and for giving us a perfect rating! As part of our commitment to providing top-notch service, it is a pleasure to learn that we made your overall stay exceptional. Safe travels, and we look forward to welcoming you back soon!Sincerely,R. SatorHotel Manager