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Anmeldelser af Hotel DreamWorld Araneta Cubao

3 out of 5
Hotel DreamWorld Araneta Cubao
General Araneta, cnr General Roxas Ave, Araneta Center, Cubao, Quezon City, Manila

Anmeldelser

6,2
Bedømmelse på 10 − Fremragende. 22 af i alt 124 anmeldelser" "
Bedømmelse på 8 − Udmærket. 23 af i alt 124 anmeldelser" "
Bedømmelse på 6 − Okay. 31 af i alt 124 anmeldelser" "
Bedømmelse på 4 − Dårligt. 30 af i alt 124 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 18 af i alt 124 anmeldelser" "

5,8/10

Rengøring

6,8/10

Service og personale

6,2/10

Faciliteter

5,6/10

Overnatningsstedets tilstand og faciliteter

6,0/10

Miljøvenligt

Anmeldelser

6/10 Okay

Grace

Overnattede 2 nætter i maj 2023
Svar fra Jezrell John Armada den 24. jun. 2023
Dear Ms. Grace , Thank you for your review and for choosing Hotel Dreamworld Araneta. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,Hotel Manager

2/10 Forfærdeligt

Ruperto

Rejste i en gruppe
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
luma lahat a/c bedsheet tv cr
Overnattede 6 nætter i maj 2024

2/10 Forfærdeligt

Senibe Salve

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is in bad condition. I even saw a cockroach in my bed side table.
Overnattede 2 nætter i februar 2024

6/10 Okay

Genelyn

Very accessible anywhere you want to go
Overnattede 4 nætter i april 2024

4/10 Dårligt

Jaclyn

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Poor internet connection. Lots of cockroaches in the room…
Overnattede 14 nætter i marts 2024

6/10 Okay

Maricon

Synes godt om: Service og personale
Overnattede 1 nat i marts 2024

10/10 Fremragende

Karelle

Rejste med familie
Synes godt om: Service og personale
Location was superb
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Jemima

Overnattede 6 nætter i januar 2024
Svar fra IDB den 26. feb. 2024
Dear Ms. Jemima, I am so glad to hear that we were able to offer you a refuge from your busy schedule. Looking forward to welcoming you back soon.Thank you.Arvin A. SandroHotel Manager

2/10 Forfærdeligt

Paulyne

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It's a MOTEL! Cleanliness non-existent.Room was dusty, floor & wall sticky.The sheets were stained, we used it to plug the holes where cockroaches’re visiting us for free. Water leaking under the sink & under the bathtub, free skating rink. Mold on the walls. The towels throughout the stay were white-dirty w/stains. We never requested our room to be cleaned, but yet was visited by their staff who stole personal items from us. When we reported it, it's as if it's our fault! WOW! 1st NIGHT: we’re woken up at 4 am by a pounding on our door, shouting “RU expecting a visitor?”. Then, phone rang w/same question. We then heard the phones ringing in the rooms next-door & staff banging on the other doors in our hallway. No security/checks done before disturbing their customers who have already been tricked into finding themselves there (U applied to work there!). We’re then woken up at 7:30 am for breakfast even though we requested breakfast at 9:30 am during our stay. We’re woken up 3 mornings at 7:30 am & the 2 last mornings, no one came to serve us. This is why we had to contact reception to get our breakfast. No matter what u report to the staff, they don't give a damn. English is not their best asset (my mom had to repeat everything in Filipino), nor is RESPECT. CONCLUSION: Expensive for poor quality. Unprofessional staff & NO respect at all. Dirty place, cockroaches & thieves! This establishment shows the shadow of the management. To people visiting Cubao, avoid this Motel!
Overnattede 5 nætter i december 2023

8/10 Udmærket

Angeline

Overnattede 2 nætter i januar 2024

10/10 Fremragende

sanny

Overnattede 2 nætter i december 2023

4/10 Dårligt

Dovi Alfredo

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023

2/10 Forfærdeligt

Jerene

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Horrible and terrible experience, never again..
Its terrible and horrible place to stay, was not able to sleep due to ichiness the whole night, air condition are very loud and not cooling down the whole night, very poor maintenance or no maintenance at all…big time regret of staying in this hotel never go back there again….
Overnattede 1 nat i december 2023

6/10 Okay

Toshiyuki

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
シャワーの温度が低い。
Overnattede 1 nat i december 2023

4/10 Dårligt

Clark

Overnattede 4 nætter i november 2023

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
too dark
hallways are too dark smells musty carpets are old
Overnattede 1 nat i november 2023

4/10 Dårligt

Rene

Overnattede 1 nat i november 2023

4/10 Dårligt

Verificeret rejsende

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dåligt service, städning 🙁
Overnattede 2 nætter i november 2023

4/10 Dårligt

Marlon L.

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Did not like the place
Overnattede 3 nætter i oktober 2023

8/10 Udmærket

Danilo

Overnattede 2 nætter i oktober 2023

4/10 Dårligt

Edgar

Overnattede 5 nætter i oktober 2023

8/10 Udmærket

Stephan

Rejste med partner
Synes godt om: Rengøring
Gutes Preis/ Leistungsverhältnis. Frühstück nur als Roomservice
Overnattede 4 nætter i september 2023

4/10 Dårligt

Robert

Rejste med partner
Synes godt om: Service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The staff was very nice & courtios, but the problem I had was when the toilet was getting clogged, we had notified the front desk & no one came to fix the problem.
Overnattede 2 nætter i august 2023

6/10 Okay

ROSEMARIE

The property is only 3 min walk to Araneta Coliseum-Cubao. Room prices are very reasonable but of course it us not a 5 star hotel. Though the beds are clean. Bring your own shampoo & slippers.
Overnattede 2 nætter i juli 2023

10/10 Fremragende

Cheyrilen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Worth it
Overnattede 1 nat i juli 2023

8/10 Udmærket

Angeline

Overnattede 1 nat i juni 2023

8/10 Udmærket

Nik

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i marts 2023
Svar fra Jezrell John Armada den 24. jun. 2023
Dear Mr. Nik , Thank you for your review and for choosing Hotel Dreamworld Araneta. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,Hotel Manager

4/10 Dårligt

Ray

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Couple of things they woke us up at 6:00am to deliver breakfast which we NEVER ORDERED! After an hr we ordered our breakfast and it arrived 2 hours later! I specifically ordered with SCRAMBLED EGGS instead I got OVER EASY! How long does it take to cook a damn hotdog and scrambel eggs? Place was infested of COCKROACHES! NO BLANKETS it was just DISGUSTING! Your better off booking somewhere else!
Overnattede 1 nat i marts 2023

4/10 Dårligt

Benjamin

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Small cockroches are all over the room.need to fix
Overnattede 4 nætter i februar 2023
Svar fra Jezrell John Armada den 24. jun. 2023
Dear Mr. Benjamin, I sincerely apologize for the inconvenience, we'll check on this immediately. Hoping that you will check in again at our hotel and I will guarantee that we would have improved our facilities on your next visit.Thank you.Hotel Manager

10/10 Fremragende

Anna

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I liked the easy accessibility of different ships outside the hotel.
Svar fra Carmela den 30. mar. 2023
Dear Ms. Anna,Thank you for your review and for choosing Dreamworld Hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,Carmela GarlitosHotel Manager

8/10 Udmærket

Angeline

Overnattede 1 nat i januar 2023
Svar fra Jezrell John Armada den 24. jun. 2023
Dear Ms. Angeline, Thank you for your review and for choosing Hotel Dreamworld Araneta. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,Hotel Manager

4/10 Dårligt

Joseph

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The Bathroom had roaches. The bed was like sleeping on the floor. The tv was all static. There was no shampoo. Only bathtowls no hand towel or was clothes. The rooms looked like somthing out ofvthe 80s.

8/10 Udmærket

Joann

Overnattede 1 nat i september 2022
Svar fra Hotel DreamWorld North Edsa den 23. jun. 2023
Dear Ms. Joann,I am so glad to hear that we were able to offer you a refuge from your busy schedule. Looking forward to welcoming you back soon.Thank you.Jeffrey T. RefarealHotel Manager

6/10 Okay

Senibe Salve

Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Good location
Overnattede 1 nat i august 2022
Svar fra Hotel DreamWorld Araneta Cubao den 23. jun. 2023
Dear Mr./Ms. Senibe Salve, Thank you for taking the time to give us your feedback about your stay at Hotel Dreamworld Araneta Cubao. I'm glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area.Best Regards,Jeffrey T. RefarealHotel Manager

10/10 Fremragende

Kristine

Rejste i en gruppe
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We really enjoyed our stay at Hotel Dream World. The staff was very accommodating. The room was clean and relaxing. Also, their food was REALLY GOOD. So yummy! When it comes to their location, it's really accessible. They are near to LRT/MRT, restaurants, and malls. All in all, experience was great!
Overnattede 1 nat i juli 2022
Svar fra Jezrell John Armada den 24. jun. 2023
Dear Ms. KristineThank you for giving us a perfect rating and for recommending Hotel Dreamworld Araneta to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Sincerely,

10/10 Fremragende

Kristine

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Super loved my stay here! Super thanks to Expedia for the easy and affordable booking. Really had an amazing time during my stay in Hotel Dreamworld. The staff is super accommodating too! Will definitely go back! ❤️
Overnattede 1 nat i juni 2022
Svar fra Jezrell John Armada den 24. jun. 2023
Dear Ms. KristineThank you for giving us a perfect rating and for recommending Hotel Dreamworld Araneta to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Sincerely,

6/10 Okay

Rowena

The place is very convenient , mall , restaurant, groceries , and transportation ,,everything is in your step . The size of the room is fine , The one that I don’t like the most is bathroom .. that’s all the staff is very helpful . Except my order breakfast it’s take 1 hour and 30 minutes before they deliver .. supposed to be 30 to 40 minutes .. . .
Overnattede 5 nætter i maj 2022

10/10 Fremragende

Niel

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Cool ambiance and mababait ang mga employee yung hospitality nila kudos feel mong nasa bahay ka lang the room is nice with window, i love the sinigang and pinakbet. Well recommended sa mga relatives ko na uuwi ng ibang bansan especially kung gusto mong nasa center ka kudos team Dreamworld araneta
Overnattede 7 nætter i maj 2022
Svar fra Jezrell John Armada den 24. jun. 2023
Dear Mr. Niel Thank you for giving us a perfect rating and for recommending Hotel Dreamworld Araneta to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Sincerely,

8/10 Udmærket

Wataru

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A
Overnattede 5 nætter i december 2021
Svar fra Jezrell John Armada den 24. jun. 2023
Dear Mr. Wataru, We appreciate you taking the time to provide us with such candid feedback. Please email me at d02.hotelmanager@gmail.com so that I can discuss your issues personally.Sincerely,Hotel Manager

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Service og personale
attendant was accommodating. no outside calls. broken shower however it has water heater. breakfast was not that enticing. there was free water. over all, its okay if you dont have any choice at all.
Overnattede 1 nat i december 2021
Svar fra Jezrell John Armada den 24. jun. 2023
Dear Mr./Ms. Traveler,Thank you for giving us a perfect rating and for recommending Hotel Dreamworld Araneta to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Sincerely,Hotel Manager

6/10 Okay

Darius

Synes godt om: Service og personale
The staff are friendly. But the bathroom tub is too small that Everytime I shower the water floods the the entire bathroom flooring. I have to dry it myself. TV has poor signal. No good channels available.
Overnattede 9 nætter i november 2021
Svar fra Jezrell John Armada den 24. jun. 2023
Dear Mr. Darius, I sincerely apologize for the inconvenience, we'll check on this immediately. Hoping that you will check in again at our hotel and I will guarantee that we would have improved our facilities on your next visit.Thank you.Hotel Manager

8/10 Udmærket

Manuel

Overnattede 2 nætter i november 2021
Svar fra Jezrell John Armada den 24. jun. 2023
Dear Mr. Manuel, Thank you for your review and for choosing Dreamworld Hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Hotel Manager

2/10 Forfærdeligt

Chona

Overnattede 7 nætter i oktober 2021
Svar fra Jezrell John Armada den 24. jun. 2023
Dear Ms. Chona, We appreciate you taking the time to provide us with such candid feedback. Please email me at d02.hotelmanager@gmail.com so that I can discuss your issues personally.Sincerely,Hotel Manager

6/10 Okay

Verificeret rejsende

Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Refresher training for Customer Service for Staff
Front desk are not that so accommodating. Lady was talking to somebody on the phone, from what I can hear its's not work related. And even I'm already in front of her she still continue with the call. When she hangs up on the phone, she did not even gave me a smile. Not a good example of customer service. We ordered food from the room and food came after more than 1 hour. Follow up the order more than 3 times. I wish everyone will have a refresher training when it comes to service and customer satisfaction.
Overnattede 1 nat i juni 2021
Svar fra Jezrell John Armada den 24. jun. 2023
DearMr./Ms. Traveler, I hope this finds you well, I have given your feedback to the personnel concerned and we will take corrective actions. I apologize for this bad experience. This is very disappointing to hear, please let me know if you want to discuss this personally. My email address is d02.hotelmanager@gmail.com. We do hope you give us another chance to make it up to you.Sincerely,Hotel Manager

6/10 Okay

Geoffrey

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Good place but the wifi is very slow.
Overnattede 1 nat i december 2020
Svar fra Jezrell John Armada den 24. jun. 2023
Dear Mr. Geoffrey , Thank you for your review and for choosing HoteldreamWorld Araneta. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,Hotel Manager

10/10 Fremragende

Verificeret rejsende

Overnattede 2 nætter i marts 2020
Svar fra Ms. Crisha den 7. mar. 2020
Thank you for your feedback on your stay with Hotel DreamWorld! In behalf of the management, rest assure that we will continue to improve our service and deliver delightful stay for our valued guest! Thank you and visit us again!

2/10 Forfærdeligt

Rene, Florida

Rejste med familie, Forretningsrejsende
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
We have to check out the very next day and not used the next day that we’re supposed to be in the hotel. Terrible terrible . Good people though just the property hotel . I took some pictures showing the flooded bathroom. Did not like it at all . Worst hotel I have stayed .
Overnattede 2 nætter i februar 2020
Svar fra Ms. Crisha den 7. mar. 2020
Hi God Morning! We are sorry for the inconvenience this have caused you. In behalf of the management, we deeply extend our apology. Rest assured that we will take action on this.. We will greatly appreciate if you can provide us some of the information like room number, check-in, check-out time and date of check-in? Thank you so much.

2/10 Forfærdeligt

Justin

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2020
Svar fra Ms. Crisha den 7. mar. 2020
Hi Good Morning! We are sorry for the inconvenience this have caused you. In behalf of the management, we deeply extend our apology. Rest assured that we will take action on this.. We will greatly appreciate if you can provide us some of the information like room number, check-in, check-out time and date of check-in? Thank you so much.

8/10 Udmærket

Annie Lyn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Bad experience turned to good one.
I had an unfortunate experience in the hotel but Marlon, the manager was able to handle it well. Thanks for going the extra mile to provide good customer service. I appreciate it well.
Overnattede 1 nat i februar 2020
Svar fra Ms. Crisha den 22. feb. 2020
Good Afternoon! Thank you for your feedback on your stay with Hotel Dreamworld! In behalf of the management, rest assure that we will continue to improve our service and deliver delightful stay for our valued guest! Thank you and visit us again!

6/10 Okay

Verificeret rejsende

Synes godt om: Service og personale
Synes ikke om: Rengøring, værelsets komfort
Many disappointed, 5 times transfer my room , so many terrible experience in the room specially in Premium room.After weeks stay transfer again so last tranfer , was good.
Overnattede 14 nætter i januar 2020
Svar fra Ms. Crisha den 8. feb. 2020
Hi good morning! We are sorry for the inconvenience this have caused you. In behalf of the management, we deeply extend our apology. Rest assured that we will take action on this.. We will greatly appreciate if you can provide us some of the information like room number, check-in, check-out time and date of check-in? Thank you so much.