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Anmeldelser af Hop Inn Hotel Makati Avenue

3 out of 5
Hop Inn Hotel Makati Avenue
7806 Makati Avenue Poblacion, Makati

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 203 af i alt 493 anmeldelser" "
Bedømmelse på 8 − Udmærket. 207 af i alt 493 anmeldelser" "
Bedømmelse på 6 − Okay. 51 af i alt 493 anmeldelser" "
Bedømmelse på 4 − Dårligt. 22 af i alt 493 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 10 af i alt 493 anmeldelser" "

9,0/10

Rengøring

8,8/10

Service og personale

7,6/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Carsten

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice clean and a good bed👍 Good place outside and service was in top. I Will go there again
Overnattede 2 nætter i december 2019
Svar fra myka den 12. feb. 2020
Warm greetings from Hop Inn Hotel Makati! Thank you for staying and giving us a perfect rating, we're delighted you decided to see for yourself what hop Inn Hotel has to offer and so glad it met your expectations. So glad you had fun exploring the areas. Nothing pleases us more than to see our guest's come back and we do hope that you now consider yourself part of our Hop Inn Hotel family and will return as soon as you feel need for vacation, business trips or relaxation. With much appreciation, Hop Inn Hotel Makati

8/10 Udmærket

Hans Joachim

Rejste i en gruppe
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
freundliche hilfsbereite Mitarbeiter
Overnattede 3 nætter i april 2024

8/10 Udmærket

ARAN

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good place to stay. No frills. Lots of dining options around.
Overnattede 3 nætter i januar 2024

6/10 Okay

Reginaldo

Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Great value for your money. Excellent location. They do not provide electric kettle in the room, but there is a hot and cold water dispenser in the lobby.
Overnattede 3 nætter i november 2023

6/10 Okay

YOSHIHIRO

Synes ikke om: Service og personale
Overnattede 6 nætter i november 2023

10/10 Fremragende

HOON

Overnattede 1 nat i november 2023

10/10 Fremragende

Michael

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was great..
Overnattede 20 nætter i oktober 2023

10/10 Fremragende

Laura

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great all round, Would stay again
Great location, nice staff that even recommended me what to do and eat, clean tidy room with comfortable bed, and great value for money
Overnattede 1 nat i november 2023

8/10 Udmærket

Jimmy

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Not too bad of an experience. Would stay there again.
Overnattede 5 nætter i oktober 2023

6/10 Okay

Nicolas

Forretningsrejsende
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Smoke is in the air… smoke is in the air
The hotel is modern and has good air conditioning, however the hotel tells you no smoking and the room smells like an ash tray full of cigarettes.
Overnattede 2 nætter i oktober 2023

10/10 Fremragende

Lagman

Overnattede 1 nat i september 2023

10/10 Fremragende

Ali

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff friendly room clean near many restaurants
Overnattede 2 nætter i august 2023
Svar fra DM den 31. aug. 2023
Dear Mr/ Ms Ali, warm greetings from Hop Inn Hotel Makati! Thank you for staying and giving us your reviews. We appreciate your feedback about our property, we make sure to continue great service for the satisfaction of our guests. Looking forward to seeing you again. With much appreciation.

6/10 Okay

Kriezel Jane

Overnattede 2 nætter i august 2023

10/10 Fremragende

Richard

Overnattede 1 nat i juli 2023
Svar fra Dm den 4. aug. 2023
Dear Mr Richard, warm greetings from Hop Inn Hotel Makati! Thank you for staying and giving us your reviews. We appreciate your feedback about our property, we make sure to continue great service for the satisfaction of our guests. Looking forward to seeing you again. With much appreciation.

10/10 Fremragende

Alvin

Rejste med partner
accessible
Overnattede 7 nætter i juni 2023
Svar fra Dm den 4. aug. 2023
Dear Mr Alvin, warm greetings from Hop Inn Hotel Makati! Thank you for staying and giving us your reviews. We appreciate your feedback about our property, we make sure to continue great service for the satisfaction of our guests. Looking forward to seeing you again. With much appreciation.

8/10 Udmærket

CHEDY

Overnattede 1 nat i juni 2023
Svar fra Dm den 4. aug. 2023
Dear Mr Chedy, warm greetings from Hop Inn Hotel Makati! Thank you for staying and giving us your reviews. We appreciate your feedback about our property, we make sure to continue great service for the satisfaction of our guests. Looking forward to seeing you again. With much appreciation.

10/10 Fremragende

CHIA-MING

Overnattede 1 nat i juni 2023
Svar fra Dm den 4. aug. 2023
Dear Mr/Ms Chia-Ming, warm greetings from Hop Inn Hotel Makati! Thank you for staying and giving us your reviews. We appreciate your feedback about our property, we make sure to continue great service for the satisfaction of our guests. Looking forward to seeing you again. With much appreciation.

10/10 Fremragende

Ali

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Friendly Staff clean rooms reasonable price
Overnattede 1 nat i maj 2023
Svar fra DM den 26. maj 2023
Dear Mr/ Ms Ali, warm greetings from Hop Inn Hotel Makati! Thank you for staying and giving us your reviews. We appreciate your feedback about our property, we make sure to continue great service for the satisfaction of our guests. Looking forward to seeing you again. With much appreciation.

10/10 Fremragende

Ali

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Friendly staff clean place reasonable price
Overnattede 2 nætter i maj 2023
Svar fra DM den 26. maj 2023
Dear Mr/ Ms Ali, warm greetings from Hop Inn Hotel Makati! Thank you for staying and giving us your reviews. We appreciate your feedback about our property, we make sure to continue great service for the satisfaction of our guests. Looking forward to seeing you again. With much appreciation.

8/10 Udmærket

William H.

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Hotel is within walking distance from lots of eating establishments and laundry facility. It costs only 100 pesos to go to shopping mall by taxi. The rooms do not have refrigerator. But, 7 Eleven is only a few minutes walk and so there is no need for refrigerator. The staff gladly change bedsheets upon request.
Overnattede 7 nætter i maj 2023
Svar fra DM den 26. maj 2023
Dear Mr William, warm greetings from Hop Inn Hotel Makati! Thank you for staying and giving us your reviews. We appreciate your feedback about our property, we make sure to continue great service for the satisfaction of our guests. Looking forward to seeing you again. With much appreciation.

8/10 Udmærket

Michael, Pennock

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Liked how safe and secure the place is. Very clean but no telephone. Have to use viber to contact them if you need anything
Overnattede 5 nætter i maj 2023
Svar fra DM den 26. maj 2023
Dear Mr Michael, warm greetings from Hop Inn Hotel Makati! Thank you for staying and giving us your reviews. We appreciate your feedback about our property, we make sure to continue great service for the satisfaction of our guests. Looking forward to seeing you again. With much appreciation.

8/10 Udmærket

Peter

Overnattede 2 nætter i maj 2023
Svar fra Meryll den 3. jun. 2023
Dear Mr. Peter, warm greetings from Hop Inn Hotel Makati! Thank you for staying and giving us your reviews. We appreciate your feedback about our property, we make sure to continue great service for the satisfaction of our guests. Looking forward to seeing you again. With much appreciation.

10/10 Fremragende

Ali

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Friendly staff clean hotel reasonable price
Overnattede 3 nætter i maj 2023
Svar fra Den Mark Carreon den 10. maj 2023
Dear Mr/Ms Ali, warm greetings from Hop Inn Hotel Makati! Thank you for staying and giving us your reviews. We appreciate your feedback about our property, we make sure to continue great service for the satisfaction of our guests. Looking forward to seeing you again. With much appreciation.

10/10 Fremragende

Frank

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2023
Svar fra DM den 26. maj 2023
Dear Mr Frank, warm greetings from Hop Inn Hotel Makati! Thank you for staying and giving us your reviews. We appreciate your feedback about our property, we make sure to continue great service for the satisfaction of our guests. Looking forward to seeing you again. With much appreciation.

10/10 Fremragende

Tolga

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i april 2023
Svar fra Den Mark Carreon den 10. maj 2023
Dear Mr/Ms Tolga, warm greetings from Hop Inn Hotel Makati! Thank you for staying and giving us your reviews. We appreciate your feedback about our property, we make sure to continue great service for the satisfaction of our guests. Looking forward to seeing you again. With much appreciation.

10/10 Fremragende

Andrew

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A low cost but very high quality hotel. Very impressed with the facilities. I will stay there again.
Overnattede 2 nætter i april 2023
Svar fra Den Mark Carreon den 10. maj 2023
Dear Sir Andrew, warm greetings from Hop Inn Hotel Makati! Thank you for staying and giving us your reviews. We appreciate your feedback about our property, we make sure to continue great service for the satisfaction of our guests. Looking forward to seeing you again. With much appreciation.

8/10 Udmærket

Bernardo

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i april 2023
Svar fra Den Mark Carreon den 14. apr. 2023
Dear Mr Bernardo, warm greetings from Hop Inn Hotel Makati! Thank you for staying and giving us your reviews. We appreciate your feedback about our property, we make sure to continue great service for the satisfaction of our guests. Looking forward to seeing you again. With much appreciation.

8/10 Udmærket

Loretta, Etobicoke

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I love the location of this property and the cleanliness and the staff. Very clean and free patking is provided. I just wish there is an option to have a small fridge and a kettle (i would be willing to pay additional).
Overnattede 14 nætter i marts 2023
Svar fra Rio/ Hotel Manager den 8. apr. 2023
Dear Ms. Loretta,Warm greetings from Hop Inn Hotel Makati!Thank you for choosing and staying with us. We appreciate your positive feedback about the Hotel. We will take note of your suggestions for possible solution in the future.Looking forward to seeing you againSincerely,RioHotel Manager

10/10 Fremragende

Gene, Winnnipeg

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Reasonable rate with compact space/room for R and R - after a busy day/night out.
Overnattede 1 nat i marts 2023
Svar fra Rio/ Hotel Manager den 3. apr. 2023
Dear Mr. Gene,Warm greetings from Hop Inn Hotel Makati!Thank you for staying and giving us a perfect rating. We appreciate your positive feedback, we ensure to continue great service.Looking forward to seeing you again soonWith much appreciation,RioHotel Manager

4/10 Dårligt

MD

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
The internet speed was not up to the mark. Also their room service seems not upto the mark. I stayed about 9 days and noticed they did not changed the washroom towel for at least once! I saw they just fold it to another side. Also a toothbrush kits are not included. Apart from these parts, other things was ok.
Overnattede 1 nat i marts 2023
Svar fra Rio den 3. apr. 2023
Dear MD,Warm greetings from Hop Inn Hotel Makati!Thank you for the time to communicate with us. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible. I am sorry you have been subjected to such frustrating series of events. This is sad to know about your recent experience with us and we do understand your point. Will take note of your concern in regards to our wi-fi for possible solution in the future and about the room service will personally address the issue to our HK team and rest assured to reinforce training and briefing to ensure it won't happen again. Again, please accept our humble apologies for any inconvenience we have caused you. Thank you for staying with us, and we look forward to another chance to serve you.Sincerely,RioHotel Manager

10/10 Fremragende

Jennifer

Overnattede 2 nætter i marts 2023
Svar fra Den Mark Carreon den 24. apr. 2023
Dear Ms. Jennifer, Warm greetings from Hop Inn Hotel Makati! Thank you for staying and giving us your feedback. We appreciate your positive feedback about our property, we make sure to continue great service for the satisfaction of our guests. Looking forward to seeing you again. With much appreciation.

10/10 Fremragende

Dennis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2023
Svar fra Rio/ Hotel Manager den 3. apr. 2023
Dear Mr. Dennis,Warm greetings from Hop Inn Hotel Makati!Thank you for staying and giving us a perfect rating, we're delighted you decided to see for yourself what hop Inn Hotel has to offer and we are so glad it met your expectations. Looking forward to seeing you againWith much appreciationRioHotel Manager

6/10 Okay

md

Overnattede 2 nætter i marts 2023
Svar fra Den Mark Carreon den 14. apr. 2023
Dear valued guest, warm greetings from Hop Inn Hotel Makati! Thank you for staying and giving us your reviews. We appreciate your feedback about our property, we make sure to continue great service for the satisfaction of our guests. Looking forward to seeing you again. With much appreciation.

8/10 Udmærket

Dale C

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
We had ants in our room the entire time. Called housekeeping at least 3 times to take care of it but they did not block the holes where they were coming in. Just cleaned up the ants that they saw. There is no bar or restaurant there so this is strictly a transit inn.
Overnattede 5 nætter i marts 2023
Svar fra Rio den 3. apr. 2023
Dear Mr. Dale,Warm greetings from Hop Inn Hotel Makati!Thank you for the time to communicate with us. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible. I am sorry you have been subjected to such frustrating series of events because our Hotel is doing monthly pest control. I wish you would have addressed this with us as we do offer to transfer you to the other room. Again, please accept our humble apologies for any inconvenience we have caused you. Thank you for staying with us, and we look forward to another chance to serve you.Sincerely,RioHotel Manager

10/10 Fremragende

Farhad

Overnattede 3 nætter i marts 2023
Svar fra Rio/ Hotel Manager den 3. apr. 2023
Dear Mr. Farhad,Warm greetings from Hop Inn Hotel Makati!Thank you for staying and giving us a perfect rating, we're delighted you decided to see for yourself what hop Inn Hotel has to offer and we are so glad it met your expectations. Looking forward to seeing you againWith much appreciationRioHotel Manager

10/10 Fremragende

Lino

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very clean
Very clean and friendly staff I highly recommend it if you are staying in the Philippines.
Overnattede 17 nætter i februar 2023
Svar fra Rio/ Hotel Manager den 10. mar. 2023
Dear Mr. Lino,Warm greetings from Hop Inn Hotel Makati!Thank you for staying and giving us a perfect rating, we're delighted you decided to see for yourself what hop Inn Hotel has to offer and we are glad it met your expectations. We ensure to continue great service for our guest needs and satisfaction.Looking forward to seeing you againWith much appreciation,RioHotel Manager

10/10 Fremragende

Jeffrey

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room was great, a good-sized bed with ample space for belongings. Location is perfect, a mall, and different dining options are all within walking distance. There are limited parking spaces available. Only issue I had with the room was with the AC, setting it at lower temperatures doesn't seem to work and the room didn't really get cold. But overall, I had a wonderful stay and will certainly come back should the need arise.
Overnattede 1 nat i februar 2023
Svar fra Rio/ Hotel Manager den 4. mar. 2023
Dear Mr. Jeffrey,Warm greetings from Hop Inn Hotel Makati!Thank you for staying and giving us a perfect rating.. Your feedbacks are extremely valuable to us, as it helps us identify the areas, we can improve the guest experience. We apologized for any inconvenience we have caused you. I will personally address the issue to our engineering team to check the Air-conditioning unit to ensure it wont happen again.We hope that your next stay with us will better meet our standard of excellenceLooking forward to seeing you again.With much appreciation,RioHotel Manager

10/10 Fremragende

Kushen

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
價位ok
Overnattede 1 nat i februar 2023
Svar fra Rio/ Hotel Manager den 4. mar. 2023
Dear Mr. Kushen,Warm greetings from Hop Inn Hotel Makati!Thank you for staying and giving us a perfect rating, we're delighted you decided to see for yourself what hop Inn Hotel has to offer and we are so glad it met your expectations.Looking forward to seeing you again.With much appreciation,RioHotel Manager

8/10 Udmærket

DIANA JERRERA

Access in good but the floor is so stink of cigarette that I thought it’s non smoking place
Overnattede 6 nætter i februar 2023
Svar fra Rio/ Hotel Manager den 4. mar. 2023
Dear Ms. Diana,Warm greetings from Hop Inn Hotel Makati!Thank you for choosing and staying with us. We appreciate your feedback and we will take your concern for a better service to our guest and to make sure it wont happen againLooking forward to seeing you again.Sincerely,Rio De VillaHotel Manager

8/10 Udmærket

Anthony, Coombabah

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good size bedrooms and bathroom. Free fast internet, good view over the city, great air-conditioning, walking distance to numerous eateries and supermarkets, money exchanges and nightlife (Burgos St). Only negative things I had was there was no bar fridge in the room, so no cold drinks and considering the Philippines is hot that was disappointing and if you were on the other side of the hotel room you may have been able to hear the traffic
Svar fra Rio/ Hotel Manager den 4. mar. 2023
Dear Mr. Anthony,Warm greetings from Hop Inn Hotel MakatiThank you for choosing and staying with us. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about our wi-fi and other aspect in the Hotel, we will take note of your concern about the mini fridge for possible solution in the future.Looking forward to seeing you again.Sincerely,Rio De VillaHotel Manager

8/10 Udmærket

youngmin

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
깔끔하고 다 좋습니다. 다만 소음이 너무 심합니다. 특히 복도소음이 다 들어와서 취침하는데 큰 방해가 됩니다. 냉장고는 없지만 상관은 크게 없습니다.
Overnattede 4 nætter i januar 2023
Svar fra Rio/ Hotel Manager den 4. mar. 2023
Dear Mr. Youngmin,Warm greetings from Hop Inn Hotel Makati!Thank you for choosing and staying with us. We apologize for the noise inconvenience you encountered during your stay, we will take note of that for possible solution in the future.Looking forward to seeing you againSincerely,RioHotel Manager

10/10 Fremragende

Rolando

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i januar 2023
Svar fra Rio/ Hotel Manager den 4. mar. 2023
Dear Mr. Rolando,Warm greetings from Hop Inn Hotel Makati!Thank you for staying and giving us a perfect rating, we're delighted you decided to see for yourself what hop Inn Hotel has to offer and we are so glad it met your expectations. Looking forward to seeing you again.With much appreciation,RioHotel Manager

10/10 Fremragende

Joseph William

Overnattede 1 nat i januar 2023
Svar fra Rio/ Hotel Manager den 4. mar. 2023
Dear Mr. Joseph,Warm greetings from Hop Inn Hotel Makati!Thank you for staying and giving us a perfect rating, we're delighted you decided to see for yourself what hop Inn Hotel has to offer and we are so glad it met your expectations.Looking forward to seeing you again.With much appreciation,RioHotel Manager

10/10 Fremragende

Michael

Overnattede 1 nat i januar 2023
Svar fra Rio/ Hotel Manager den 4. mar. 2023
Dear Mr. Michael,Warm greetings from Hop Inn Hotel Makati!Thank you for staying and giving us a perfect rating, we're delighted you decided to see for yourself what hop Inn Hotel has to offer and we are so glad it met your expectations. Looking forward to seeing you again.With much appreciation,RioHotel Manager

8/10 Udmærket

sureshkumar

Overnattede 2 nætter i januar 2023
Svar fra Rio/ Hotel Manager den 4. mar. 2023
Dear Mr. Sureshkumar,Warm greetings from Hop Inn Hotel Makati! Thank you for choosing and staying with us.Looking forward to seeing you again.Sincerely,Rio De VillaHotel Manager

10/10 Fremragende

Ali

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Value for the price friendly staff
Svar fra Rio/ Hotel Manager den 6. jan. 2023
Dear Mr. Ali,warm greetings from Hop Inn Hotel Makati!Thank you for staying and giving us a perfect rating. We appreciate your positive feedback and we ensure to continue great service for the satisfaction of our guest.Looking forward to seeing you again soon.With much appreciation,RioHotel manager

10/10 Fremragende

Ali

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff were friendly hotel clean value for the price
Overnattede 1 nat i december 2022
Svar fra Rio/ Hotel Manager den 6. jan. 2023
Dear Mr. Ali,Warm greetings from Hop Inn Hotel Makati!Thank you for staying and giving us a perfect rating. We appreciate your positive feedback, will ensure to continue great service.Looking forward to seeing you againWith much appreiction,RioHotel Manager

10/10 Fremragende

Ali

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff friendly property clean and location handy value for money
Svar fra Rio/ Hotel Manager den 6. jan. 2023
Dear Mr. Ali,Warm greetings from Hop Inn Hotel Makati!Thank you for staying and giving us a perfect rating.Looking forward to seeing you againWith much appreciation,RioHotel Manager

10/10 Fremragende

Ali

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We were very happy with the service and the location of the hotel
Svar fra Rio/ Hotel Manager den 6. jan. 2023
Dear Mr. Ali,Warm greetings from Hop Inn Hotel Makati!Thank you for staying and giving us a perfect rating, we're delighted you decided to see for yourself what hop Inn Hotel has to offer and so glad it met your expectationsLooking forward to seeing you againWith much appreciation,RioHotel Manager

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale, værelsets komfort
Okay
A decent hotel in Makati area. Although there were a lot of ants in my room and I had few bed bug bites.
Overnattede 2 nætter i december 2022
Svar fra Rio/ Hotel Manager den 6. jan. 2023
Dear Valued Guest,Warm greetings from Hop Inn Hotel makati!Thank you for the time to communicate with us. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible. I am sorry you have been subjected to such frustrating series of events because our Hotel is doing monthly pest control. I wish you would have addressed this with us as we do offer to transfer you to the other room. Again, please accept our humble apologies for any inconvenience we have caused you. Thank you for staying with us, and we look forward to another chance to serve you.Sincerely,RioHotel manager