Udendørsområde

Anmeldelser af Novotel Manchester West

3 out of 5
Novotel Manchester West
Worsley Brow, Worsley, Manchester, England

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 401 af i alt 1001 anmeldelser" "
Bedømmelse på 8 − Udmærket. 419 af i alt 1001 anmeldelser" "
Bedømmelse på 6 − Okay. 112 af i alt 1001 anmeldelser" "
Bedømmelse på 4 − Dårligt. 47 af i alt 1001 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 22 af i alt 1001 anmeldelser" "

8,8/10

Rengøring

8,6/10

Service og personale

8,2/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Bo, Fredericia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hyggeligt og god service
Rigtig fint og hyggeligt hotel. Personalet ydede en god service under hele opholdet. Det er billigere end et hotel i midten af Manchester, men til gengæld skal man bruge lidt tid på transport.

10/10 Fremragende

Charlotte

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

6/10 Okay

Nicolai, Denmark

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good location and service
A Hotel well located and with great service !!

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super hotel
Var der 3 dage i forbindelse med fodboldtur. Super hotel med meget venligt personale. Morgenmaden også god. Til prisen er det et dejligt hotel, men det ligger uden for centrum. Bussen går dog stort set uden for døren, så det er nemt nok.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

8/10 Udmærket

Christopher

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra MLP den 17. maj 2024
Thanks for the good score Christopher. See you again sometime we hope.

10/10 Fremragende

Colin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
we were visiting RHS Bridgewater for a couple of day so the location of the
Overnattede 2 nætter i maj 2024
Svar fra MLP den 13. maj 2024
Thanks Colin, glad you enjoyed your stay with us.

10/10 Fremragende

Dr Peter D

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean, quiet, comfortable
Overnattede 1 nat i maj 2024
Svar fra MLP den 13. maj 2024
Thanks Dr Peter, great score and comments, much appreciated.

10/10 Fremragende

Courtney

Overnattede 2 nætter i maj 2024

6/10 Okay

Susana

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
Clean and tidy hotel. OK for one night. Room is spacious but did not have shower gel or hand washing- all completely empty!!! Breakfast not worth the money as mainly is English breakfast...no jams or alternatives to butter, no pancakes and only sliced cheap bread. Only one coffee machine that was breaking down every minute and coffee was terrible!!! Not again as expensive!
Overnattede 1 nat i maj 2024
Svar fra MLP den 13. maj 2024
Sorry about your bathroom items, that's not usually any issue, did you cntact reception to rectify? Anyway our apologies. There are both Jams and alternatives to butter on the buffet. We also now offer a variety of bread rolls.

10/10 Fremragende

Ibukun

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was a good stay. I arrived late as I had to travel late that day, but a staff was on hand to receive me for which I am very grateful. Check in was also very seamless.
Overnattede 3 nætter i april 2024
Svar fra MLP den 30. apr. 2024
Thanks for the great score and nice comments, hope to see you again soon.

4/10 Dårligt

Janet

Forretningsrejsende
Limited menu for vegetarians, very carbohydrate based
Overnattede 2 nætter i april 2024
Svar fra MLP den 23. apr. 2024
We try to make our menus as varied as possible for the majority of our guests. We use fresh ingredients and try to adapt dishes for peoples preferences wherever possible. I just counted six of our main courses that are vegetarian as standard, sorry that you don't think that is enough.

10/10 Fremragende

Tim

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff
Overnattede 1 nat i april 2024
Svar fra MLP den 16. apr. 2024
Perfect score, thanks Tim

6/10 Okay

Audrey

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The location is good. The rooms were comfortable. Breakfast was excellent. However ,we fined in the restaurant on our first night. It was poor, overpriced and not very tasty. The slimmest piece of overcooked salmon on bland rice. My linguine was swimming in oil. Tasteless. I had to ask for some pesto sauce. We had to send the wine back to the bar as it tasted sour .The decor was dark and dreary with no atmosphere. . We fined at the pub next to the hotel for our other 2 nights. Would only stay for B&B in future.
Overnattede 3 nætter i marts 2024
Svar fra MLP den 1. apr. 2024
Oh dear, sorry that you didn't find our food to your liking. Our menu is served from fresh ingredients, cooked by our qualified chefs, to order, again we are sorry that you did like it, it's not usuaqlly the case. You are correct the Green King pub next to us serves great pre prepared food.Happy to read your other positive comments, thank you for taking the time to review us. We do hope that you will come back to us in the future.

8/10 Udmærket

Bryan

Overnattede 1 nat i marts 2024
Svar fra MLP den 11. mar. 2024
Thanks for the review score Bryan, hope we will see you again.

10/10 Fremragende

Anita

Overnattede 1 nat i marts 2024
Svar fra MLP den 1. apr. 2024
Great score, thank you so much.

10/10 Fremragende

Helen

Overnattede 1 nat i februar 2024
Svar fra MLP den 21. mar. 2024
5 out of 5, thank you so much Helen.

8/10 Udmærket

Merhala

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Was convenient for me
It was convenient for me. The location, cafe, etc. I have stayed a few times before so I am familiar with the hotel facilities.
Overnattede 4 nætter i februar 2024
Svar fra Novotel Manchester West den 21. feb. 2024
Dear Merhala,Thank you so much for taking time and giving us a review of your recent stay with us.We are glad that stay and location was convenient for you and we look forward for your next visit.Kind Regards

10/10 Fremragende

Rodgers

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good location to visit family. Welcoming and helpful staff. The hotel is clean a comfortable
Overnattede 3 nætter i februar 2024
Svar fra Novotel Manchester West den 7. feb. 2024
Dear Rodgers,Thank you for your time and giving us a review of your recent visit to the Novotel Manchester West.We are so glad to know that you liked our location, found our hotel clean and the team welcoming and helpful.We look forward for your next visit.Best Regards

8/10 Udmærket

Andrew

Overnattede 2 nætter i februar 2024
Svar fra Novotel Manchester West den 14. feb. 2024
Hello Andrew,Thank you for your review after your recent stay with us at the Novotel Manchester West. We sincerely appreciate your scoring and are delighted that you enjoyed your stay with us. Hopefully we will do better to have a perfect score next time.Looking forward for your next visit.

2/10 Forfærdeligt

Gerard

Overnattede 1 nat i februar 2024
Svar fra Novotel Manchester West den 14. feb. 2024
Dear Gerard,Thank you for taking the time to share your experience with us at Novotel Manchester West. We are sorry to hear that the stay didn't quite meet your expectations and apologize.Please let us know what we could do do improve.Best Regards

10/10 Fremragende

Unyime

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Novotel Manchester West den 29. jan. 2024
Dear Unyime,Many thanks for giving us a perfect score for you recent stay at the Novotel Manchester West.We look forward to see you again in near future.Best Regards

10/10 Fremragende

E D

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Novotel Manchester West den 25. jan. 2024
Dear E D,Thank you for a perfect score. We are so glad that you have enjoyed your stay.We look forward for your next visit.Kind Regards

10/10 Fremragende

c

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra Novotel Manchester West den 24. jan. 2024
Dear C,Thank you for a 5 Star rating, we are glad that you enjoyed your stay and we look forward to see you again in near future.Best Regards

8/10 Udmærket

Kevin

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra Novotel Manchester West den 23. jan. 2024
Hello Kevin,Thank for your scoring and looking at it we are glad that you enjoyed your stay and please be assured that we will be looking at keep on improving our services and facilities.Looking forward for your next visit.Beat Regards

8/10 Udmærket

Bruce

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Novotel Manchester West den 11. jan. 2024
Hi Bruce,Thank for your review, looking at your scores we are glad to know you had a good time, we will try harder to improve our services and facilities to get a perfect score next time.Looking forward for your next viist.Kind Regards

10/10 Fremragende

Peter

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stay many times at Novotel Manchester west always very happy
Overnattede 2 nætter i december 2023
Svar fra MLP den 25. dec. 2023
Thanks Peter, realy pleased that you enjoyed your stay again. We appreciate you taking the time to review us.

8/10 Udmærket

Alison

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Stayed as a family for an evening. stayed as it was close to picadilly gardens for xmas shopping. Little disappointed that they hadnt informed us that we wouldn't be able to eat between certain hrs as they had xmas parties at the hotel. Not enough pillows on the bed
Overnattede 1 nat i december 2023
Svar fra MLP den 25. dec. 2023
Thank you for taking the time to review us.I'm sorry that you wanted to eat over the busiest hours of the year for us, I'm afraid that was unavoidable. Just so you know for next time, a quick call to the front desk and we can provide many extras, including pillows.

10/10 Fremragende

Hollie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was friendly and clean
Overnattede 1 nat i december 2023
Svar fra Novotel Manchester West den 12. dec. 2023
Dear Hollie,Thank you so much for your kind words and for taking the time to review your stay with us at Novotel Manchester West.We are delighted that you felt our hotel was clean, staff friendly. Here at Novotel, we strive to provide our guests with the best experience possible, and we are so pleased that this was your case.We look forward to welcoming you back soon!Kind Regards

6/10 Okay

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, værelsets komfort
Ok for business - M60 noise takes the shine off
Ok if passing through. Food was big standard hotel fare. Chain pub just at the entrance which would be similar.
Overnattede 2 nætter i december 2023
Svar fra Novotel Manchester West den 9. dec. 2023
Dear Guest,Thank you for taking the time to review your recent stay with us at Novotel Manchester West. We are glad you found our hotel suitable for business needs and that the food met your expectations. We understand that the noise from the M60 may have detracted from your stay. At Novotel, we strive to provide a pleasant environment for all of our guests, and we apologize if that was not achieved during this particular visit. We appreciate your feedback, and we hope you give us another opportunity to provide a more enjoyable experience in the future.

8/10 Udmærket

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i november 2023
Svar fra Novotel Manchester West den 6. dec. 2023
Dear Michael,Thank you for your review after your recent stay with us at the Novotel Manchester West. We sincerely appreciate your scoring and are delighted that you enjoyed your stay with us.We will definitely look to improve our service and facilities so we could have a perfect score form you next time.Looking forward for your next visit.Kind Regards

10/10 Fremragende

Bill

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Once again a comfortable stay. So easy to get to just off the motorway and so convenient for the wonderful RHS Bridgewater.
Overnattede 1 nat i november 2023
Svar fra Novotel Manchester West den 28. nov. 2023
Hello Bill,Thank you for taking the time to share your experience at Novotel Manchester West. We are glad that you found the hotel convenient visiting RHS garden's and off the motorway.We are also delighted that our staff were polite and helpful. Your feedback is invaluable to us and we will continue to strive towards providing the best service possible.

10/10 Fremragende

John

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice Hotel and great staff
Overnattede 3 nætter i november 2023
Svar fra Novotel Manchester West den 27. nov. 2023
Dear John,We very much appreciate your review regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. We will share your comments with our team and are sure that this feedback will serve as an encouragement to all our team as we strive to continuously improve the quality of our services.Looking forward for your next visit.Kind Regards

2/10 Forfærdeligt

bryn

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I’m sorry to say but we had a really bad experience with yourselves , the room was untidy and hairs on the bed also there was one toilet roll that looks like it had been thrown on the floor and left behind the toilet . Also in the evening when returned to the hotel there was some abusive and intrusive men at the bar that was really intoxicated and offending with no staff around to calm them and fix the situation , all in all this was a terrible experience sorry .
Overnattede 1 nat i november 2023
Svar fra Novotel Manchester West den 24. nov. 2023
Dear bryn,Thank you for taking the time to share your recent experience with us. We appreciate all feedback from our guests and take it very seriously. At Novotel Manchester West, we strive to create a safe and comfortable environment for all our guests. We are sorry that your stay did not live up to our high standards, and we understand that the behaviour of other guests can influence your experience. Our team is committed to ensuring the safety and comfort of our guests at all times. We hope you will give us another chance in the future so that we can show you what a pleasant stay at Novotel Manchester West looks like. Sincerely,

8/10 Udmærket

Ross

Overnattede 1 nat i november 2023
Svar fra Novotel Manchester West den 20. nov. 2023
Dear Ross,Thank you for your review after your recent stay with us at the Novotel Manchester West. We sincerely appreciate your scoring are delighted that you enjoyed your stay with us.Looking forward for your next visitKind Regards

8/10 Udmærket

Sharon

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was clean and the room was spacious staff were friendly and welcoming
Overnattede 2 nætter i november 2023
Svar fra Novotel Manchester West den 13. nov. 2023
Dear Sharon,Thank you for your kind words about Novotel Manchester West. We are delighted to hear that you found our hotel to be clean and the room spacious. Our friendly and welcoming team also make a great contribution to ensuring that our guests enjoy their stay with us. We strive to provide a first-class experience for all of our guests and we are grateful for your feedback. We look forward to having you as our guest again soon! Kind regards,

8/10 Udmærket

Merhala

Rejste med familie
Synes godt om: Service og personale
Convenient location
For me, this is a convenient place to stay. The location is suitable, and it has adequate room service. The wooded area is nice. Heating is not very good.
Overnattede 4 nætter i oktober 2023
Svar fra Novotel Manchester West den 8. nov. 2023
Dear Merhala, Thank you for your review of Novotel Manchester West. We are so pleased to hear that you found our location suitable and the room service adequate. We are delighted that you also enjoyed the wooded area around us. We value all of our guests’ feedback, and we regret that we were unable to provide a satisfactory experience when it comes to heating. At Novotel Manchester West, we strive to provide the utmost comfort and convenience for our guests, and we will use your feedback to evaluate how we can better serve you in the future. Thank you again for taking the time to leave your review. We hope to welcome you back soon! Sincerely,

10/10 Fremragende

Tsz Choi

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra Novotel Manchester West den 6. nov. 2023
Dear Tsz Choi,Thank you for your review after your recent stay with us at the Novotel Manchester West. We sincerely appreciate your scoring and are delighted that you enjoyed your stay with us.Looking forward for your next visit.Kind Regards

10/10 Fremragende

Kamala

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra Novotel Manchester West den 25. okt. 2023
Dear Kamala,Thank you for your review after your recent stay with us at the Novotel Manchester West. We sincerely appreciate your scoring and are delighted that you enjoyed your stay with us.Looking forward for your next stay with us.Kind Regards

10/10 Fremragende

Fraser

Overnattede 1 nat i oktober 2023
Svar fra Novotel Manchester West den 20. okt. 2023
Dear Fraser,Thank you for your review after your recent stay with us at the Novotel Manchester West. We sincerely appreciate your scoring and are delighted that you enjoyed your stay with us.Look forward for your next visit.Kind Regards

8/10 Udmærket

Peter

Overnattede 1 nat i oktober 2023
Svar fra Novotel Manchester West den 6. nov. 2023
Dear Peter,Thank you for your review after your recent stay with us at the Novotel Manchester West. We sincerely appreciate your scoring and we are delighted that you enjoyed your stay with us, we will work hard to get a perfect score next time.Kind Regards

10/10 Fremragende

Gary

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra Novotel Manchester West den 5. okt. 2023
Dear Gary,Thank you for your review after your recent stay with us at the Novotel Manchester West. We sincerely appreciate your 5 star scoring and we are delighted that you enjoyed your stay with us.Look forward for your next visit.Kind Regards

10/10 Fremragende

Rosalind

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2023
Svar fra Novotel Manchester West den 6. okt. 2023
Dear Rosalind,Thank you for a perfect score of your recent stay with the Novotel Manchester West, we are so glad that you've enjoyed your stay and we look forward for your next visit.Kind Regards

10/10 Fremragende

E D

Overnattede 1 nat i oktober 2023
Svar fra Novotel Manchester West den 6. okt. 2023
Dear E D,Thank you for a perfect score, we are glad to know that you had a good time during your stay with us.We look forward for your next visit.Kind Regards

10/10 Fremragende

Rosalind

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Comfortable stay
Stayed 2 night weekend with friends. Lovely room and breakfast was excellent. Ideal place to visit RHS Brdgewater.
Overnattede 2 nætter i september 2023
Svar fra Novotel Manchester West den 5. okt. 2023
Dear Rosalind,Thank you for your review after your recent stay with us at the Novotel Manchester West. We sincerely appreciate your scoring and comments and we are delighted that you enjoyed your stay with us. Thank you for your kind words about our rooms and breakfast, we are glad that it was to your liking.Looking forward for your next viist.Kind Regards

8/10 Udmærket

Lydia

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fab hotel close to Trafford centre
We stayed at the Novotel for one night, the room was really spacious and I particularly liked that the children had a good size double bed rather than one of those small single beds. The hotel was very clean, it had everything we needed in the room and the breakfast was lovely and plentiful. It’s literally only 8mins from the Trafford centre, which was £10 in a taxi. Would definitely stay again and highly recommend.
Overnattede 1 nat i september 2023
Svar fra Novotel Manchester West den 2. okt. 2023
Dear Lydia,We very much appreciate your review regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. We will share your comments with our team and are sure that this feedback will serve as an encouragement to all our team as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overall clean, a few marks in the bath. Room too warm and difficult to cool down
Overnattede 1 nat i september 2023
Svar fra Novotel Manchester West den 25. sep. 2023
Dear Anonymous,Thank you for you review of your recent stay with us. Thank for your kind words about our cleanliness and please be assured that your feedbacks have been taken onboard for us to help improve our services and facilities.We hope to see you again.Kind Regards

10/10 Fremragende

Miss

Overnattede 1 nat i september 2023
Svar fra Novotel Manchester West den 25. sep. 2023
Dear Miss,Thank you for your review after your recent stay with us at the Novotel Manchester West. We sincerely appreciate your 5 Star scoring and we are delighted that you enjoyed your stay with us.Hope to see you again soon.Kind Regards

4/10 Dårligt

Malcolm

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Disappointed
The toilet wouldn’t flush and it has been “broken “ for a while. My husband fixed it with a temporary fix, every time you flushed my husband had to redo the fix or the water just kept running through
Overnattede 1 nat i september 2023
Svar fra Novotel Manchester West den 21. sep. 2023
Dear Malcolm,Thank you for taking time to provide us with feedback on your recent experience at the Novotel Manchester West. Please accept our sincerest apology for your experience and be assured that this experience does not represent our usually high standards of service.We have shared this feedback with our maintenance team and taken the necessary corrective action to ensure no similar recurrence in the future.It is our hope that you will return to stay with us again when visiting the area.Kind Regards

10/10 Fremragende

Bernhard

Overnattede 2 nætter i september 2023
Svar fra Novotel Manchester West den 9. okt. 2023
Dear Bernhard,Thank you for reviewing your recent stay with the Novotel Manchester West. We are so happy to see your 5 Stars scoring and are glad that you've enjoyed your stay.We look forward for your next visit.Kind Regards