Der serveres frokost og aftensmad

Anmeldelser af DoubleTree by Hilton Manchester - Piccadilly

4 out of 5
DoubleTree by Hilton Manchester - Piccadilly
One Piccadilly Place, 1 Auburn Street, Manchester, England

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 574 af i alt 1003 anmeldelser" "
Bedømmelse på 8 − Udmærket. 290 af i alt 1003 anmeldelser" "
Bedømmelse på 6 − Okay. 84 af i alt 1003 anmeldelser" "
Bedømmelse på 4 − Dårligt. 36 af i alt 1003 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 19 af i alt 1003 anmeldelser" "

9,0/10

Rengøring

9,0/10

Service og personale

8,6/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Kalle

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2023
Svar fra Reception Team den 3. nov. 2023
Thank you for rating us 10 from your stay here in Doubletree by Hilton Manchester Piccadilly. We hope that we can welcome you back again in the near future!

6/10 Okay

Torben

Forretningsrejsende
Overnattede 3 nætter i oktober 2023
Svar fra Amanda/ Front of House Manager den 23. okt. 2023
Dear Torben,Thank you for your review.Is there any feedback you would like to share with us?Thank you

10/10 Fremragende

Kim

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2022
Svar fra Pete - Guest Services den 24. okt. 2022
Thank you for taking the time to leave us a review. We are glad that it was a 10-10 score. We hope to welcome you again in the near future. Regards

10/10 Fremragende

Ronnie

Overnattede 1 nat i august 2022
Svar fra MC den 14. aug. 2022
Dear Ronnie, Thank you for your feedback, we're looking forward to your next visit. Have a good day!

8/10 Udmærket

Johnny Bent

Overnattede 2 nætter i juni 2022
Svar fra Blake den 9. jun. 2022
Thank you so much for taking the time to leave us such an amazing review, It was our absolute pleasure in hosting you and we hope we have the fortune of welcoming you back soon.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good hotel
Great place
Overnattede 1 nat i december 2021
Svar fra Karry den 3. apr. 2022
Thank you for taking the time to leave such a wonderful review. Please rest assured that your comments and praise have been passed on to the team. We are happy to note that you have, overall, enjoyed your stay with us. Your feedback have been shared with our Management team as this is a vital way of reviewing the level of service and facilities provided to our guests so that we can make improvements. Doubletree Reception Team

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, værelsets komfort
På mit første værelse virkede pengeboks og køleskab ikke - men fik straks et nyt værelse, det var god service. Interiøret/gulvtæppe var lidt slidt, men rent! personalet i receptionen var meget venlige.
Overnattede 2 nætter i marts 2022
Svar fra ThomasD den 12. mar. 2022
Hello Thank you so much for your positive feedback! We are very glad to hear that your issues were able to be solved quickly and that our staff were able to make your stay extra special. We look forward to welcoming you back again soon

10/10 Fremragende

Mads

Overnattede 2 nætter i januar 2022
Svar fra ThomasD den 12. mar. 2022
Hi Mads Thank you so much for rating us 10/10, we hope you enjoyed your stay, and we look forward to welcoming you back again soon!

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i december 2021

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Centralt hotel, god service og imødekommende personale. Eneste minus: støj fra tram, hvis værelset vender mod kanalerne.
Overnattede 2 nætter i december 2019
Svar fra Shannon Sullivan den 4. feb. 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Maja

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2019
Svar fra Shannon Sullivan den 4. feb. 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
God beliggenhed.
Restauranten på hotellet kunne godt være bedre. Ellers OK. God placering centralt i Manchester.
Overnattede 6 nætter i oktober 2019

10/10 Fremragende

Gary

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very convenient clean hotel with easy access to the train station and other amenities..
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Bjørn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great breakfast. Top service. Great room 2.nd floor, but some streetnoise at night.. Perfect roomcleaning.
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Hisataka

Overnattede 2 nætter i april 2024

10/10 Fremragende

Ann

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved the cookie, will be back again
Overnattede 1 nat i april 2024
Svar fra Noor M. den 22. apr. 2024
Dear Ann,Our cookies are lovely indeed, we're glad that you've enjoyed it.Also, thank you for your terrific 10/10* rating & we cannot wait to provide you with a warm welcome back!

10/10 Fremragende

David

Overnattede 1 nat i april 2024

6/10 Okay

Karl

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Noor M. den 22. apr. 2024
Dear Karl,Thank you for your time in leaving a feedback!Kind Regards

10/10 Fremragende

Bill

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location, excellent bar area. Very friendly! Voilà!
Overnattede 2 nætter i april 2024
Svar fra Noor M. den 22. apr. 2024
Dear Bill,Thank you for your fantastic 5/5* Review!We hope to provide you with a warm welcome back soon!

10/10 Fremragende

Thomas

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent value. Clean. Convenient to train.
Overnattede 1 nat i marts 2024
Svar fra Elena Reception den 13. apr. 2024
Hi Thomas,Thank you so much for your nice feedback. We are proud of our central location and our new rooms are spot on. We do look forward to have you back here soon

10/10 Fremragende

Shubhabrata

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great service. Very good location. Lots of places to eat.
Overnattede 1 nat i april 2024
Svar fra Elena Reception den 13. apr. 2024
Hi Shubharata,Thank you for your review. I will share it with the rest of the team as motivator to keep giving a great service.Please do not hesitate to come back soon

10/10 Fremragende

Luis

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place 👌
Overnattede 1 nat i april 2024
Svar fra Elena Reception den 13. apr. 2024
Hi Luis,That is a very nice feedback! Thank you so much. It makes us proud to do our best every day!We look forward to welcome you back very soon

8/10 Udmærket

steven

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient
Overnattede 1 nat i marts 2024
Svar fra Reception team den 30. mar. 2024
Dear guest, Thank you for your rating!We hope that we can welcome you back again in the near future!Kind regards, Reception team

8/10 Udmærket

JASON, Pontypridd

Synes godt om: Rengøring, faciliteter
This would have been excellent. However, I was out all day after my first night. Upon my return, around 4pm, my room hadn’t been serviced. I needed clean towels to shower etc and the bin emptying. The staff advised me I needed to request an earlier service but since when? I wasn’t informed of this at check in. Although they offered to service the room, I was tired and wanted to chill. Not the usual standard of a Hilton.
Overnattede 2 nætter i marts 2024
Svar fra Reception team den 30. mar. 2024
Dear guest, We would like to apologize first of all for the housekeeping servicing that have not happened during your stay. Your feedback has been passed on to the housekeeping manager so this won't occur again in the future. We do hope that we can welcome you back again in the near future!Kind regards, Reception team

8/10 Udmærket

William

Rejste med partner
Good property, ideal location and great staff. 3 problems with bathroom - door didn’t lock as the lock hadn’t been lined up properly following refurb, water saving toilet flush was impossible to push and shower curtain rail was broken and had just been wedged into place resulting in it coming off the second the curtains are moved.
Overnattede 1 nat i marts 2024
Svar fra Noor M. den 23. mar. 2024
Dear William,Thank you for your time in leaving a valued feedback with us! Please accept our sincere apology regarding the inconveniences you've encountered- Please rest assured the comments have been taken on board & the issue have been resolved. We hope to welcome you again soon!With Kind Regards,

10/10 Fremragende

derek

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good service and great customer care
Overnattede 1 nat i marts 2024
Svar fra Elena, Reception Supervisor den 10. mar. 2024
Sear Derek, Thank you so much for the full scores. it makes us happy when our guests do appreciate our service.We do hope to welcome you back very soon.Regards,

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Guest service Team den 18. feb. 2024
Dear Guest ,Thank you for sharing your experience with us.Your feedback is of a big importance to us as it reflects our level of customer service and care. For us at the Double tree by Hilton , it is very important to meet and exceed guest expectations and by reading your feedback we are happy to see that we have succeeded in doing so. I shall make sure to thank our staff for the excellent service and pass on your feedback. It was a pleasure for us having you in our hotel and we are looking forward welcoming you again.Best Regards,

10/10 Fremragende

Nick

Overnattede 1 nat i februar 2024
Svar fra Guest service Team den 18. feb. 2024
Hi Nick ,Thank you for sharing your experience with us.Your feedback is of a big importance to us as it reflects our level of customer service and care. For us at the Double tree by Hilton , it is very important to meet and exceed guest expectations and by reading your feedback we are happy to see that we have succeeded in doing so. I shall make sure to thank our staff for the excellent service and pass on your feedback. It was a pleasure for us having you in our hotel and we are looking forward welcoming you again.Best Regards,

10/10 Fremragende

Gill

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very clean and staff friendly and helpful. Can’t fault
Overnattede 2 nætter i februar 2024
Svar fra Guest service Team den 18. feb. 2024
Hi Gill , Thank you for your feedback and looking forward welcoming you back for another memorable stay .

8/10 Udmærket

Jan, Billingstad

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It is a perfect hotel with a perfect room in the perfect location for travellers using the train to and from the Manchester Airport. The reception desk workers couldn't have been more polite. The only disappointment was the very cold bathroom/its floor. It's a shame that the guests can't regulate the temperature in the bathroom themselves, especially when the thermometer showed an outside temperature of approx. 0 degrees Celsius.
Overnattede 1 nat i februar 2024
Svar fra Guest service Team den 14. feb. 2024
Dear Guest ,Thank you very much for your feedback and rating ,I'm Sorry that was your experience during your stay and i have personally communicated all your raised issues with our head of departments.Please let us know before your next reservation so We can make sure that you have a great experience on your next visit .Thank you Guest service Team

10/10 Fremragende

Laura

Overnattede 1 nat i februar 2024
Svar fra Guest service Team den 14. feb. 2024
Dear Laura ,Thank you for sharing your experience with us.Your feedback is of a big importance to us as it reflects our level of customer service and care. For us at the Double tree by Hilton , it is very important to meet and exceed guest expectations and by reading your feedback we are happy to see that we have succeeded in doing so. I shall make sure to thank our staff for the excellent service and pass on your feedback. It was a pleasure for us having you in our hotel and we are looking forward welcoming you again.Best Regards,

10/10 Fremragende

MIN KOO

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good choice!
very satisfactory. clean, quiet, and friendly service. in addition easy access to Manchester picadilly station.
Overnattede 1 nat i februar 2024
Svar fra Noor M. den 12. feb. 2024
Dear MIN KOO,Thank you for your terrific 10/10* rating! We hope to provide you a warm welcome back.With very warm regards.

10/10 Fremragende

Sue

Overnattede 1 nat i februar 2024
Svar fra Reception Team den 10. feb. 2024
Thank you for your 10 out of 10 rating. We are glad you had a good time with us and we hope we can welcome you back again!

2/10 Forfærdeligt

Rasia

Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Overnattede 1 nat i januar 2024
Svar fra Reception team den 10. feb. 2024
Thank you for taking the time reviewing us. Sorry that you did not have a good stay with us, please can we ask for more information about your stay? Thank you.

8/10 Udmærket

Bernt

Overnattede 3 nætter i februar 2024
Svar fra Reception Team den 10. feb. 2024
Thank you for your 8 out of 10 rating!We are glad that you had a good stay with us! We hope we can welcome you back again in the near future!

10/10 Fremragende

Daniel

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice refurbished room and the quality of the bed was excellent! Stayed just the one night and would certainly use again.
Overnattede 1 nat i februar 2024
Svar fra Noor M. den 5. feb. 2024
Dear Daniel,We're delighted to have learned about your overall experience with us & we cannot wait to provide you a warm welcome back with us!Warm Regards,

10/10 Fremragende

Tanya

Overnattede 1 nat i februar 2024
Svar fra Reception Team den 10. feb. 2024
Thank you for your 10 out of 10 rating!We are glad that you had a good stay with us! We hope we can welcome you back again in the near future!

10/10 Fremragende

Kelly

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Noor M. den 5. feb. 2024
Dear Kelly, Thank you for your terrific 5/5* rating!We hope to welcome you again soon.Kind regards,

8/10 Udmærket

William

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Noor M. den 5. feb. 2024
Dear William,Thank you for your time in leaving a valued 8/10* rating. We hope to warmly welcome you back soon!Kind regards,

10/10 Fremragende

Gail

Overnattede 1 nat i februar 2024
Svar fra Noor M. den 5. feb. 2024
Dear Gail,Thank you for your time in leaving a 10-star review!We hope to provide you with a warm welcome back at Doubletree Manchester Piccadilly.

6/10 Okay

Carl

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
No access to the roof top terrace
The online advert shows a rooftop terrace, we booked 2 x rooms, one for us, the other for our friends. We picked this hotel so we could show our friends how lovely Manchester is, and planned to meet them on the roof top terrace for a drink, and to start showing them Manchester from the viewing area of the roof top terrace. Only to be told at reception when booking in that there is not roof to terrace!!! Very disappointing and deceiving. Normally they give a complimentary drink to spend at the bar with the corner Queen delux room, but this was not offered to us until I challenged it. Made me feel like I was begging. Oh and they need a sign on the back of the hotel, as Google maps takes you on a 10 min walk from the Q car park, when in fact it is literally facing you when you come out of the car park, 3- seconds walk away. Other than that, nice clean comfy rooms and nice polite bar staff.
Overnattede 1 nat i februar 2024
Svar fra Noor M. den 5. feb. 2024
Dear Carl,Thank you for your time in leaving a valued feedback. Unfortunately, our rooftop terrace is only for private hire as part of our Conference & Events packages.Our apologies for the inconvenience regarding not being given a complimentary drink voucher right away.Thank you for your lovely comments regarding the bar staff and your overall satisfaction with the room!We hope to welcome you back soon!Kind regards,

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Noor M. den 3. feb. 2024
Thank you for your time in leaving your feedback and scoring a 8/10* rating, we hope to see you again soon!Kind Regards

8/10 Udmærket

Greg

Overnattede 1 nat i januar 2024
Svar fra Noor M. den 3. feb. 2024
Dear Greg,Thank you for your amazing 8/10* rating, we hope to see you again soon!Kind Regards

10/10 Fremragende

Dylan

Overnattede 2 nætter i januar 2024
Svar fra Noor M. den 3. feb. 2024
Dear Dylan,Thank you for your fantastic 10/10* rating we hope to see you again soon!Kind Regards

10/10 Fremragende

Scott

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra Noor M. den 3. feb. 2024
Dear Scott,Thank you for your fantastic 10/10* rating we hope to see you again soon!Kind Regards

8/10 Udmærket

Iain

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hotel near Piccadilly
Very convenient for Piccadilly railway and centre of the city. A comfortable stay. Nothing hotel could do but down to one lift as maintenance being done so bit of delay there. Comfortable bar area.
Overnattede 2 nætter i januar 2024
Svar fra Noor M. den 3. feb. 2024
Dear lain,Thank you for your time in leaving a valued feedback! We're glad to have learned of your overall experience. Please rest assured the 2nd lift has been fixed and back operational!We hope to see you again soon!Kind Regards

10/10 Fremragende

Benjamin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i januar 2024
Svar fra Guest service Team den 20. jan. 2024
Dear Benjamin ,Thank you for leaving us your feedback and a great rating from your recent stay with us here at the Doubletree by Hilton Manchester Piccadilly. We are glad that you have enjoyed your stay with us, and I will pass on your great recognition to all our team members, and I am sure they will appreciate this!We hope that we can welcome you back again in the near future!Thank you

10/10 Fremragende

Emma

Overnattede 1 nat i januar 2024
Svar fra Guest service Team den 20. jan. 2024
Dear Emma ,Thank you for leaving us your feedback and a great rating from your recent stay with us here at the Doubletree by Hilton Manchester Piccadilly. We are glad that you have enjoyed your stay with us, and I will pass on your review and rating to all our team members, and I am sure they will appreciate this!We hope that we can welcome you back again in the near future!Thank you

10/10 Fremragende

Kim

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel made you feel welcome from the start with hot cookies after check in to enjoy in your room. The room itself was exceptional. Very modern, well maintained, clean and had absolutely everything you needed for your stay. Lovely toiletries in the bathroom, hairdryer, ironing board and iron, fridge, TV and safe. The bed was huge and very comfortable. Although we where literally a stones throw from Piccadilly Station there was no noise at all. The only thing that let it down was the wifi you needed to be an Hilton member to get it for free which was a little strange especially considering the price of the rooms. Also only 1 of the 3 lifts was working so we waited over 15 minutes to get in an empty lift. This is a suberb hotel but if we were going to a gig at the arena again we would probably get an hotel closer to.
Overnattede 1 nat i januar 2024
Svar fra Noor M. den 14. jan. 2024
Dear Kim,Thank you for your terrific 5/5* rating!We're glad you've enjoyed your overall stay. Regarding the wifi, we offer free wifi to all of our guests which is a open secure network with no password required. The Our apologies regarding the lift situation, please rest assured it is within our top priority to fix this as soon as possible for the convivence of our guests and hotel staff!We hope to provide you a warm welcome back soon.With Kind regards

4/10 Dårligt

Vernon

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
No hot water for shower in bathroom
We dont have hot water for the bathroom in the mid night.
Overnattede 1 nat i januar 2024
Svar fra Reception Team den 21. jan. 2024
Dear Vernon, First and foremost, we would like to apologise for the inconvenience that the water temperature has given during your stay. This has been passed on to our senior management and maintenance team in order for this not to occur again in the future. We hope that we can welcome you back again with better standards. Kind regards,