Overnatningsstedets indgangsparti

Anmeldelser af Summum Boutique Hotel, member of Meliá Collection

5 out of 5
Summum Boutique Hotel, member of Meliá Collection
Calle Concepcion 26, Palma de Mallorca, Illes Balears

Anmeldelser

9,8

Enestående

Bedømmelse på 10 − Fremragende. 139 af i alt 159 anmeldelser" "
Bedømmelse på 8 − Udmærket. 15 af i alt 159 anmeldelser" "
Bedømmelse på 6 − Okay. 4 af i alt 159 anmeldelser" "
Bedømmelse på 4 − Dårligt. 1 af i alt 159 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 0 af i alt 159 anmeldelser" "

10/10

Rengøring

10/10

Service og personale

9,2/10

Faciliteter

9,8/10

Overnatningsstedets tilstand og faciliteter

9,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Bettina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt ophold
Super service. Beliggenhed lige i centrum.
Overnattede 3 nætter i maj 2023
Svar fra Pedro Santos, General Manager den 6. jun. 2023
Kære BettinaTak for din anmeldelse og de positive kommentarer om vores hotel!Vi er glade for at høre, at du nød vores gode service og vores centrale beliggenhed. Det er vigtigt for os at give vores gæster en fantastisk oplevelse, og vi sætter pris på din feedback.Vi håber at se dig igen snart på vores hotel.Pedro Santos, General Manager

10/10 Fremragende

Lise

Overnattede 3 nætter i maj 2023
Svar fra Pedro Santos, General Manager den 18. maj 2023
Kære Lise,tak fordi du tog tid til at anmelde dit ophold på hotel Súmmum Prime Boutique Hotel.Vi er glade for den flotte karakter, og at du fandt hotellet tilfredsstillende og at du havde et godt ophold hos os. Vi håber du fik samlet nogle dejlige minder sammen der vil holde i lang tid.I er naturligvis altid velkomne tilbage og tak for, I har lyst til at anbefale os.Pedro Santos, General Manager

10/10 Fremragende

Kim

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Alle fem stjerner værd
Vi havde et fantastisk ophold på hotel Summum. Værelset var helt i top. Morgenmaden var lækker. Men især det meget hjælpsomme og venlige personale gjorde oplevelsen fortrinlig. Uden tvivl et besøg værd.
Overnattede 1 nat i april 2022
Svar fra Pedro Santos, General Manager den 26. apr. 2022
Kære Kim. Tusinde tak for din anmeldelse af opholdet på Súmmum Prime Boutique Hotel. Vi er rigtig glade for at høre, at du nød dit ophold hos os på vores hotel, samt at du kommenterer vores dejlige hotel, gode morgenmad og ikke mindst vores søde og seviceminded personale, det gør os stolte at modtage sådanne anmeldelser, og vi takker for ordene og topkaraktererne over hele linjen. Vi håber du fik samlet gode oplevelser sammen under dit ophold. Vi kan kun sige at det vil være en fornøjelse, at byde dig velkommen igen. Pedro Santos, General Manager

10/10 Fremragende

Christian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
PERFEKT HOTEL med den bedste service!!!!
Virkeligt godt hotel. Fantastisk service fra alt personale - rengøring - morgenmad - receptionen....alle er super imødekommende og professionelle. Top lækkert hotel - simpelthen perfekt!!!!
Overnattede 3 nætter i september 2021
Svar fra Pedro Santos, General Manager den 16. sep. 2021
Kære Christian. Mange tak for at du gav dig tid til at anmelde dit ophold på Súmmum Prime Boutique Hotel. Det er meget glædeligt at læse, at du havde et virkelig dejligt ophold. Vi er altid glade for at vide, vores gæster har befundet sig godt hos os. Tak for de fine ord. Du vil være en fornøjelse at byde dig velkommen igen en anden gang. Pedro Santos, General Manager

10/10 Fremragende

Claus

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Total luksus!
Fremragende lille og lækkert med top service. Få minutters gang til alt i centrum. Det kan kun anbefales.
Overnattede 3 nætter i maj 2021
Svar fra Pedro Santos, General Manager den 29. maj 2021
Kjære Claus, Tusen takk for hyggelig tilbakemelding. Det er veldig hyggelig å høre at du var fornøyd med oppholdet ditt, samt den sentrale beliggenheten vår og hotellet i seg selv. Vi synes det er hyggelig å høre at servicen holder den standard som forventes. Vi ønsker deg hjertelig velkommen tilbake som gjest hos oss ved en annen anledning. Pedro Santos, General Manager

10/10 Fremragende

Charlotte

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Autentisk og meget smukt hotel
Et lille og fantastisk smukt hotel. Meget autentisk og smagfuldt dekoreret. Personalet var venligt og meget servicemindet - og gav lige det ekstra, så man følte sig meget velkommen. Lækker morgenmad. Eneste lille anke - små værelser hvis opholdet er af længere varighed.
Overnattede 3 nætter i juli 2018
Svar fra Pedro Santos, General Manager den 3. aug. 2018
Kære Charlotte. Vi takker dig mange gange for din flotte anmeldelse af vort butikshotel, og for at du valgte at booke dit ophold ved os. Det er en udsøgt fornøjelse at vide du har haft et fantastisk ophold, og du har nydt morgenmade, og den autentiske, smukke indretning hotellet byder på. Hotellet er en rekonstruktion af 1500 tallets Ca’n Berga-Ladaria Palads, som var en historisk, statelig bygning i byen. Vores personale er altid klar til at sørge for vores gæster, og bestræber sig altid på, at give den bedst mulige oplevelse. Positive kommentarer som din, er en evig kilde til tilfredshed for os alle, og jeg har naturligvis delt din ros med personalet. Vi håber på, at kunne få lov at byde dig velkommen tilbage igen.

10/10 Fremragende

birgitte

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfekt beliggenhed, roligt men tæt på alt.
Skønt Boutique Hotel som ligger lige midt i centrum i det gamle kvarter. Smukt renoveret med service I top. Personalet gjorde alt for at stille os tilfreds. Super lækker restaurant på hotellet.
Overnattede 1 nat i juni 2018
Svar fra Pedro Santos, General Manager den 13. jul. 2018
Kære Birgitte. Tak for din fine anmeldelse. Vi er glade for I havde et godt ophold hos os på Súmmum Prime Boutique Hotel. Det er dejligt at I nød vores rolige, nyrenoverede hotel og den fine lokation. For os, er det altid en fornøjelse at vide vores gæster har haft det godt. Jeg har viderebragt din ros til hotelpersonalet og restauranten, og vi håber alle, at kunne byde Jer velkommen til vores hotel en anden gang.

10/10 Fremragende

Frank Haaning

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super nyt boutique hotel med perfekt beliggenhed
Fantastisk indlevende personale, og særlig flotte faciliteter. Venligt og opmærksomt personale hele opholdet igennem.
Svar fra Pedro Santos, General manager den 1. maj 2018
Kære Frank, Mange tak for denne vidunderlige anmeldelse. Vi er glade for at du satte pris på vores nyrenoverede bygning i hjertet af Palma de Mallorca. Tak for dine komplimenter om den service som vores team leverede. Vi ser frem til at byde dig velkommen igen. Pedro Santos, General manager

10/10 Fremragende

Julie

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Séjour au top dans ce magnifique hôtel situé au cœur de Palma et ses ruelles historiques. Calme, confort, propreté, disponibilité du personnel, tout était parfait. Très bon petit déjeuner. Je recommande vivement le Summum Boutique Hôtel
Overnattede 6 nætter i april 2024
Svar fra Pedro Santos, Directeur général den 27. apr. 2024
Chère Julie,Merci beaucoup pour votre recommandation.Nous nous réjouissons de lire que notre hôtel situé au cœur de Palma a été à la hauteur de vos attentes et que le calme, le confort ainsi que la propreté ont contribué à rendre votre séjour 'au top'.Notre équipe est ravie d'avoir pu vous apporter entière satisfaction par sa disponibilité et son service. Enfin, nous sommes également heureux que notre petit déjeuner ait su ravir vos papilles.Au plaisir de vous revoir à nouveau très bientôt,Pedro Santos, Directeur général

10/10 Fremragende

Liana

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i februar 2024
Svar fra Manager den 20. mar. 2024
Apreciada Liana,Ha sido un placer recibir su última visita.Nos complace haberle podido ofrecer una grata experiencia en nuestro alojamiento y que nos haya dado por ello la máxima puntuación, cosa que le agradecemos.Por otro lado, agradecemos que destaque nuestro buen servicio y nos alegramos de saber que todo estuvo a su gusto.Esperamos tener el placer de recibirle de nuevo en un futuro cercano,

10/10 Fremragende

Cameron

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property was an amazing converted mansion that retained its 1874 charm with modern amenities. No complaints.
Overnattede 2 nætter i november 2023
Svar fra Pedro Santos, General Manager den 28. nov. 2023
Dear Cameron,Thank you very much for your kind review.Thrilled to hear you appreciated the unique blend of old-world charm and modern comforts in our historic mansion. It's great to know the cleanliness of your room hit the mark, and that you were happy with the overall condition of our hotel. We're also delighted that our team's service made a positive impact on your stay.It would be our pleasure to have you return on another occasion. Best wishes,

8/10 Udmærket

Paul

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We stayed here last year and liked it so much we booked again. Everything was fine this time, but we noticed that that the staff whilst friendly and professional were not as good as last year, nor was the breakfast or the room.
Overnattede 2 nætter i oktober 2023
Svar fra Pedro Santos, General Manager den 16. okt. 2023
Dear Paul,Thank you for taking the time to give your opinion about your stay.We're delighted to hear that you enjoyed your stay overall and appreciated our clean hotel and friendly service. However, we're sorry to learn that you felt the staff, breakfast, and room didn't quite meet your expectations this time around. We continuously strive to improve our offerings, and your feedback is valuable in helping us achieve that. Our breakfast selection includes a variety of fresh and local products, and we'll make sure to review our offerings to ensure a satisfying experience for all our guests. As for the room, we take pride in providing unique and comfortable accommodations, and we'll continue to work on maintaining our high standards.We hope to welcome you back soon!Best regards,

10/10 Fremragende

Etme

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great service, great breakfast, great location
Overnattede 3 nætter i oktober 2023
Svar fra Pedro Santos, General Manager den 16. okt. 2023
Dear Guest,Thank you for such a positive review.We are thrilled to hear that you enjoyed our great service, delicious breakfast, and central location. Our team works hard to provide a memorable stay for our guests, and it's always rewarding to see our efforts appreciated.We hope to have the pleasure of welcoming you back in the future.Best regards,Pedro Santos, General Manager

10/10 Fremragende

Karen

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The location of the hotel is great for exploring the Old Town, along with great restaurants nearby and some beautiful boutiques. The staff are very helpful and knowledgeable and the breakfast is amazing. Very quiet at the weekends, a little bit more noisy during the week as located near to a school, but this is mainly during the morning arrival time.
Overnattede 3 nætter i september 2023
Svar fra Manager den 15. sep. 2023
Dear Karen,Thank you for taking the time to give your opinion about your stay.We're thrilled to hear that you enjoyed our prime location in the heart of the Old Town, with its fantastic restaurants and charming boutiques. It's great to know that our team's helpfulness and knowledge contributed to your positive experience and that our amazing breakfast left a lasting impression on you. We appreciate your understanding regarding the morning noise during weekdays due to the nearby school, and we hope it didn't cause too much inconvenience during your stay.We look forward to the pleasure of seeing you again on a future visit. Best regards,

8/10 Udmærket

Dan

Rejste med partner
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
A really beautiful property that has been thoughtfully renovated. We loved our stay and found the staff to be super helpful. An on-site bar and restaurant (other than breakfast only) would make things better. The walls are also a little thin so take it easy at night! Overall, very good - highly recommended.
Overnattede 4 nætter i august 2023
Svar fra Manager den 9. sep. 2023
Dear Dan,Thank you for your review.We are thrilled to hear that you appreciated the thoughtful renovation of our property and found our staff to be super helpful. Our team always strives to provide the best service to our guests.We understand your concern about the on-site bar and restaurant. While we do have a bar and restaurant available for breakfast, we also offer a variety of dining options at our Equus Restaurant. As for the thin walls, we apologize for any inconvenience this may have caused during your stay. We will take your feedback into consideration for future improvements.We look forward to welcoming you back again in the future. Best regards,

10/10 Fremragende

Patrick

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i august 2023
Svar fra Pedro Santos, General Manager den 23. aug. 2023
Dear Patrick,Our sincerest thanks for this positive review of your stay at our hotel.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We hope to welcome you back.Best wishes,Pedro Santos, General Manager

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hidden Gem - Def Stay!
This is a gem of a place - five stars and lives up to the name! Very clean, luxe, and the staff is extremely generous with their time and helpful with anything you may need. Summum is a boutique hotel with only 18 rooms so you really feel like you’re the only person in the hotel. The pool on the rooftop is more like a Jacuzzi and has to be reserved in advance. This ensures you have the entire rooftop to yourself. If you’re looking for a calm & peaceful place to stay then this is it! My best friend and I loved our stay here - so much so, we stayed an extra night. 10/10 would stay here again. Big thanks to Tim, Manuel, Emma, Flora, Maria, Cindy, Pedro, and the rest of the staff for making our trip in Mallorca remarkable.
Overnattede 3 nætter i juli 2023
Svar fra Manager den 2. aug. 2023
Dear Guest,Thank you for this positive review.We're thrilled to hear that you found our hotel to be a hidden gem and appreciated the cleanliness, luxurious atmosphere, and attentive staff. It's great to know that our boutique hotel provided you with a sense of exclusivity and tranquility. We're glad you enjoyed the private rooftop pool experience and decided to extend your stay with us. Our team, including Tim, Manuel, Emma, Flora, Maria, Cindy, and the rest, is delighted to have made your trip to Mallorca remarkable.We look forward to seeing you in the future.Kind regards,

10/10 Fremragende

AMY

Overnattede 2 nætter i juli 2023
Svar fra Pedro Santos, General Manager den 15. aug. 2023
Dear Amy,Please accept our thanks for your kind review regarding your stay.We are pleased that we were able to meet your expectations.It would be a pleasure to welcome you back. Best wishes,Pedro Santos, General Manager

10/10 Fremragende

Jose

Overnattede 2 nætter i juli 2023
Svar fra Pedro Santos, General Manager den 15. aug. 2023
Dear Jose,Please accept our sincere thanks for this kind feedback.We are pleased that we were able to meet your expectations.We look forward to welcoming you again soon.Best wishes,Pedro Santos, General Manager

10/10 Fremragende

Lori

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Elegant, meticulously-run intimate boutique hotel in a beautifully renovated old building centrally located. Luxuriously appointed, well-run, with gracious service.
Overnattede 2 nætter i maj 2023
Svar fra Pedro Santos, General Manager den 6. jun. 2023
Dear Lori,Thank you for sharing the review of your stay with us.We are pleased to hear that you had a pleasant stay and our convenient location was just what you were looking for.Our team works hard to ensure that every guest has the best experience possible, your positive feedback inspires us to continue with our efforts.We look forward to welcoming you again. Best regards,Pedro Santos, General Manager

10/10 Fremragende

Marthine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i maj 2023
Svar fra Pedro Santos, General Manager den 6. jun. 2023
Kjære Marthine,Tusen takk for din positive tilbakemelding etter ditt opphold hos oss på Súmmum Prime Boutique Hotel.Dette her setter vi stor pris på. Det er viktig for oss at alle gjester er fornøyd og vi jobber hver eneste dag med å forbedre det. Derfor er det viktig med slike gode tilbakemeldinger også.Mange takk igjen for en hyggelig tilbakemelding, og vi ønsker deg velkommen tilbake ved en annen anledning. Med vennlig hilsen,Pedro Santos, General Manager

10/10 Fremragende

Roelof

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i maj 2023
Svar fra Pedro Santos, General Manager den 30. jun. 2023
Beste Roelof,Hartelijk dank voor deze fijne beoordeling.Het doet ons veel plezier dat u tevreden was met uw verblijf bij ons en dat de netheid van de kamer naar wens was. Daar doen we het voor!Graag tot een volgende keer!Met vriendelijke groeten,Pedro Santos, General Manager

6/10 Okay

Stefan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2023
Svar fra Manager den 4. maj 2023
Kära Stefan,Tack för att du tog dig tid att recensera ditt besök på vårt hotell.Vi beklagar att vi inte kunde uppfylla alla dina krav.Vi skulle gärna vilja veta hur vi kan förbättra din upplevelse hos oss.Vi hoppas få möjlighet att välkomna dig tillbaka.Med varma hälsningar,

10/10 Fremragende

Gärmund

Overnattede 1 nat i april 2023
Svar fra Pedro Santos, General Manager den 2. maj 2023
Kära gäst,tack för era ord efter ert besök hos oss.Det här fina omdömet representerar allt vi vill att våra gäster ska känna efter ett besök hos oss. På återseende!Med vänliga hälsningar,Pedro Santos, General Manager

8/10 Udmærket

Magnus

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i april 2023
Svar fra Manager den 25. apr. 2023
Kära gäst,tack för ert fina omdöme efter er vistelse hos oss.Det här fina omdömet representerar allt vi vill att våra gäster ska känna efter ett besök hos oss. Vi ser fram emot att välkomna er igen!

10/10 Fremragende

Jose L

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Wonderful, amazing service, attention in everything around you, you will feel like Royalty😃
Overnattede 7 nætter i marts 2023
Svar fra Manager den 5. apr. 2023
Dear José,Thank you so much for your positive feedback following your stay.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards of service.We all look forward to the pleasure of welcoming you back soon.Our kindest regards,

10/10 Fremragende

Diego

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i februar 2023
Svar fra Pedro Santos, General Manager den 26. feb. 2023
Dear Diego,Thank you for sharing your kind review.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to welcoming you back on a future occasion. Best wishes,Pedro Santos, General Manager

10/10 Fremragende

Ginette

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fabulous small hotel. Lovely modern rooms, great breakfast, helpful staff, brilliant location
Svar fra Pedro Santos, General Manager den 27. dec. 2022
Dear Ginette,Thank you for this great feedback about your recent stay.We are delighted that our prime location and tasty breakfast met your needs.Our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable stay with us; your feedback encourages us to continue to uphold our high standards and quality service.We look forward to welcoming you again soon.Best wishes,Pedro Santos, General Manager

10/10 Fremragende

Bernard

Overnattede 1 nat i september 2022
Svar fra Pedro Santos, General Manager den 17. sep. 2022
Dear Bernard,We are grateful for this maximum rating of your recent stay.We are very pleased you had a perfect stay.We look forward to welcoming you back. Best regards,Pedro Santos, General Manager

10/10 Fremragende

Jack

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Probably the best hotel I have stayed in for some time…great room, very friendly and always helpful service and the location is perfect. Can’t wait to go back.
Overnattede 4 nætter i juli 2022
Svar fra Pedro Santos, General Manager den 27. jul. 2022
Dear Jack, Thank you very much for this kind review of your stay. We are glad that you found our location convenient, and we are happy that you received such friendly and professional service from our team members. We look forward to welcoming you back. Kind regards, Pedro Santos, General Manager

10/10 Fremragende

Arve

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i juli 2022
Svar fra Pedro Santos, General Manager den 23. jul. 2022
Dear Arve, We acknowledge with thanks your high rating about your recent stay. We are very pleased you had a perfect stay. We look forward to welcoming you back. Best regards, Pedro Santos, General Manager

10/10 Fremragende

Anthony

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Quality
Total quality
Overnattede 2 nætter i juli 2022
Svar fra Pedro Santos, General Manager den 23. jul. 2022
Dear Anthony, Thank you for sharing your positive review. We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us. We really hope we will have the opportunity of welcoming you back in the future. Kind regards, Pedro Santos, General Manager

10/10 Fremragende

Arve

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Summum no1 in Palma
Summum leverer alltid. Fantastisk beliggenhet og fine rom
Overnattede 4 nætter i maj 2022
Svar fra Pedro Santos, General Manager den 14. jun. 2022
Kjære Arve, Tusen takk for hyggelig tilbakemelding. Det var en hyggelig tilbakemelding. Det er veldig bra at du er fornøyd med oppholdet ditt her hos oss. Vi ønsker deg hjertelig velkommen tilbake som gjest hos oss ved en annen anledning. Pedro Santos, General Manager

10/10 Fremragende

Greg

Overnattede 1 nat i maj 2022
Svar fra Pedro Santos, General Manager den 17. maj 2022
Dear Greg, We are grateful for this maximum rating of your recent stay. We are delighted you had a great stay. We look forward to the pleasure of seeing you again in the future. Kind regards, Pedro Santos, General Manager

10/10 Fremragende

Kathy

Overnattede 1 nat i maj 2022
Svar fra Pedro Santos, General Manager den 14. maj 2022
Dear Kathy, Thanks for your high rating of our hotel. We are delighted you had a great stay. Thank you again. We look forward to welcoming you back. Best regards, Pedro Santos, General Manager

10/10 Fremragende

Marthine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great!
Overnattede 5 nætter i april 2022
Svar fra Pedro Santos, General Manager den 19. apr. 2022
Dear Marthine, Thank you for such a positive review. We look forward to welcoming you back on a future visit. Kind regards, Pedro Santos, General Manager

8/10 Udmærket

Michael

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very beautiful property . The room was dark and cost extra for a bath that was already booked. Big bed.
Overnattede 3 nætter i april 2022
Svar fra Pedro Santos, General Manager den 20. apr. 2022
Dear Michael, Thank you for taking the time to share your experience with us. It's great to hear that you appreciated our style and our big beds; we understand how important a good night's rest is to our guests. This gives us the opportunity to confirm that our classic rooms, for which you had initially made a reservation, are only equipped with showers. Some of our junior suites, however, are equipped with bathtubs and to make your stay as comfortable as possible, we were happy to offer you an upgrade to a junior suite. Nonetheless, we are pleased to learn that you had a pleasant stay with us. We hope we have the opportunity to welcome you back again. Kind regards, Pedro Santos, General Manager

10/10 Fremragende

Jan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Exclusive and relaxing stay in Palma
Exclusive stay in the centre of Palma but at the same time a peaceful place to have a relaxing time. Clean and comfortable room with all the facilities you could ask for. Excellent and very tasteful breakfast. The most outstanding was however the attention and the friendly treatment from every member in the staff from arrival to check out.
Overnattede 3 nætter i marts 2022
Svar fra Pedro Santos, General Manager den 14. mar. 2022
Dear Jan, Thank you for such a positive review. We aim to provide top-notch service and deliver a memorable experience, so it is rewarding for our team members to know that they helped contribute to making your visit so pleasant. We are delighted to know that you also appreciated our delicious breakfast, we try to offer a wide selection suitable for everyone's tastes. We hope to see you again soon. Best wishes, Pedro Santos, General Manager

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A great hotel
The service was fantastic and the restaurant was very good. The room was nice and the bed was comfortable. The Spa was also nice, and sauna is a great plus although it is not the real Finnish sauna
Overnattede 1 nat i december 2021
Svar fra Pedro Santos, General Manager den 24. jan. 2022
Dear Guest, Thank you for such a positive review. We are glad you enjoyed your stay; we aim to provide a truly memorable experience for all our guests, and it is great that you found everything to your liking especially our comfortable beds, so important for a good night's rest. We look forward to seeing you again on future occasions. Best wishes, Pedro Santos, General Manager

10/10 Fremragende

Steven

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful hotel with very well equipped rooms. Beautiful bedding and extremely comfortable beds and pillows. Service was discreet and absolutely excellent.
Overnattede 3 nætter i september 2021
Svar fra Pedro Santos, General Manager den 2. okt. 2021
Dear Steven, Thank you for such a positive review. It was truly a pleasure to receive such positive feedback. Our team thanks you for your many compliments and are pleased that you were satisfied with your room as the comfort of our guests is one of our main priorities. We look forward to a return visit from you in the future. Best wishes, Pedro Santos, General Manager

8/10 Udmærket

Rachel

Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i september 2021
Svar fra Pedro Santos, General Manager den 2. okt. 2021
Dear Rachel, We are grateful for this kind rating of your recent stay. We are glad we met your expectations. We would welcome your suggestions on how we could improve your experience. We hope to have the pleasure of seeing you again in the future. Kind regards, Pedro Santos, General Manager

10/10 Fremragende

Sofie

Overnattede 2 nætter i september 2021
Svar fra Pedro Santos, General Manager den 14. dec. 2021
Dear Sofie, Thanks for taking the time to send us a great rating. We are glad your stay was perfect. Best regards, Pedro Santos, General Manager

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2021
Svar fra Pedro Santos, General Manager den 2. sep. 2021
Dear Desiree, We are grateful for this maximum rating of your recent stay. We are glad your stay was perfect. Thank you again. We look forward to welcoming you back. Best regards, Pedro Santos, General Manager

10/10 Fremragende

Dario

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great little boutique hotel in style and location
Overnattede 3 nætter i august 2021
Svar fra Pedro Santos, General Manager den 2. sep. 2021
Dear Dario, Thank you for this positive review of your stay. We aim to make every experience with us memorable, so it is very rewarding to receive your message of satisfaction. We hope to welcome you back. Best wishes, Pedro Santos, General Manager

10/10 Fremragende

Mark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Beautiful hotel and amazing staff
This is one of the most beautiful hotels in Palma. The service is second to none. Will certainly be back to come and stay again.
Overnattede 3 nætter i august 2021
Svar fra Pedro Santos, General Manager den 2. sep. 2021
Dear Mark, Thank you for this kind review. We are delighted that you had such a memorable stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. We would love to have you return in the future. All the best, Pedro Santos, General Manager

6/10 Okay

Christian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i juli 2021
Svar fra Pedro den 2. sep. 2021
Dear Christian, Thank you for taking the time reviewing your stay. Hope to welcome you again soon. Kind regards,

10/10 Fremragende

MR HARALD

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Best hotel Mallorca
Fantastic stay. Lovely hotel and great staff. They were very friendly abd helpful in a genuine personable way.
Overnattede 3 nætter i juli 2021
Svar fra Pedro Santos, General Manager den 28. jul. 2021
Dear Harald, Thank you for positively reviewing your time at our hotel. We are delighted that we were able to meet your expectations. We look forward to seeing you on your next visit to our hotel. Best wishes, Pedro Santos, General Manager

10/10 Fremragende

Malin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Best boutique hotel in Palma
This is seriously one of the absolute best boutique hotel in Palma. Service is amazing and very personal. The interior is tasteful, light and sophisticated. The lovely fragrance in the hotel makes you feel calm and pampered. Great location if you want to enjoy the best restaurants and shopping in Palma.
Overnattede 3 nætter i juni 2021
Svar fra Pedro Santos, General Manager den 21. aug. 2021
Dear Malin, Thank you for posting this kind review about your recent visit. We are grateful for your kind remarks and for highlighting our location. We will be sure to let our team members know how much of an impact they made on your experience. We hope to see you again soon. Best wishes, Pedro Santos, General Manager

10/10 Fremragende

Frederic

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Un vrai 5 étoiles
Ancien palace entièrement rénové. Accueil chaleureux et upgrade de chambre pour les membres gold. Hôtel bien placé à proximité des magasins et des restaurants. Linge de lit de grande qualité. Un vrai service 5 étoiles
Overnattede 1 nat i juni 2021
Svar fra Pedro Santos, Directeur général den 17. jun. 2021
Cher Frederic, Tous nos remerciements pour ce commentaire positif. Nous sommes ravis que vous ayez apprécié la qualité d'accueil et de service de notre personnel, ainsi que la beauté de notre établissement. Ce fut un plaisir de vous offrir ce sur classement. Merci de souligner notre emplacement central. Ce fut une joie de vous recevoir et nous attendons avec plaisir votre prochaine visite, Pedro Santos, Directeur général

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i marts 2020
Svar fra Pedro Santos, General Manager den 24. apr. 2020
Dear Guest, Thanks for this top rating and for choosing our hotel. We are very pleased you had a perfect stay. Best regards, Pedro Santos, General Manager