Hoteller nær Maguse Onsen

"The hotel room was clean. I asked for the eco service but still didn’t receive towels. At check-in I felt very rushed. As I was entering my information, I was asked for my passport, then in reaching for my passport they wanted me typing my information. Three front desk staff talking and explaining while checking in. Difficult getting a taxi. Anytime I went to the desk I was treated like I was bothering them. After traveling throughout Japan, this is not the hospitality of other top Japanese...

"The overall vibe of the hotel is kind of lived in and quiet. It definitely needs a little update here and there while still being able to preserve the aesthetic of Japan culture and touches. There was only one other guest staying but for some reason it showed as completely booked out. Unfortunately, the showers and onsen has select opening times so you couldn't shower either in the morning or evening, it was one of those times and can't remember but that was slightly inconvenient. Like we...

"夕食朝食ともに、とても美味しかった"

"Very helpful staff. Transportation provided to and from monkey park and closest train station. Get the full package and dinner and breakfast. It is well worth it and the experience is unforgettable. Thank you so much"

"top service"

"We stayed in a traditional Japanese room with private onsen. The room was lovely. The private onsen was a treat. Meals were traditional Japanese and beautifully prepared and presented. My partner’s gluten allergy was accommodated well."

"Very nice small authentic ryokan with an outdoor public onsen. It's located 15 min walk from Shibu Onsen town, but close to the entrance to Monkey Park. There's a busstop right in front of the ryokan. The bus goes to the station and monkey park entrance and ski area. Very kind and serviceminded couple, who speak enough English to explain how it works. Good Japanese breakfast and dinner. Only coffee is in the vending machine outside. Only futons in the room. No chairs. No private bath or toilet...

"Extremely friendly staff that were happy to show us through and explain the amenities in perfect English. The meals were beautiful visually and so tasty. Definitely recommend this onsen."

"Denne ryokan er totalt nedslidt, og meget beskidt. Værelset have nedslidte møbler, med spindelvæv alle vegne og sengetøjet virkede ikke rent. Parret der har stedet var rigtig søde, men virker for gamle til at drive stedet. Vi valgte at checke ud igen, da vi ikke havde lyst til at blive boende."

"Fantastisk oplevelse! Halvpension kan varmt anbefales."

"Intet svarer til oplysninger, eksempelvis ikke privat bad. Beskidt alle steder, beskidt sengetøj, værelset ikke rengjort og der lå brugte stofservietter (indtørret og gulnet) fra tidligere gæster på værelset. Bygningen i forfald, eksempelvis var gelænder løst til trappen op til første sal, som er vigtig at støtte sig til når man skal bære bagagen op på værelset. Bygningen har absolut ikke i den stand, som det fremgår af billederne. Værten var sød, men bar præg af, at parret ikke havde ressourcer...