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Anmeldelser af Saja Al Madinah Hotel

4 out of 5
Saja Al Madinah Hotel
King Faisal Street, Northern Central Zone, Madinah

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 108 af i alt 264 anmeldelser" "
Bedømmelse på 8 − Udmærket. 77 af i alt 264 anmeldelser" "
Bedømmelse på 6 − Okay. 42 af i alt 264 anmeldelser" "
Bedømmelse på 4 − Dårligt. 20 af i alt 264 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 17 af i alt 264 anmeldelser" "

7,8/10

Rengøring

8,2/10

Service og personale

8,2/10

Faciliteter

7,6/10

Overnatningsstedets tilstand og faciliteter

7,8/10

Miljøvenligt

Anmeldelser

6/10 Okay

Anwar

Overnattede 3 nætter i oktober 2023
Svar fra Saja Al-Madinah den 27. okt. 2023
Dear Guest,Thank you for the great rating.! We hope to see you again very soon.Sincerely,

4/10 Dårligt

Anwar

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dårlig oplevelse
Vi var på dette hotel 3 nætter. Gammelt slidt hotel, vi fik et værelse hvor håndvasken var utæt og tilstoppet så hele badeværelset var klamt. Dårlig morgenmads buffet, dårlig elevator system. Det bedste ved hotellet var at moskeen lå tæt på.
Overnattede 3 nætter i oktober 2023
Svar fra Saja Al-Madinah den 24. okt. 2023
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

10/10 Fremragende

ossama

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was perfect
Overnattede 3 nætter i maj 2024
Svar fra Saja Al-Madinah den 11. maj 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Fremragende

Ahmad

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We stayed at Saja for 5 days and had a really nice experience throughout our stay. Walkable to Masjid Nabawi so we didn’t have to rush for Salah times. Would recommend for families and couples. The staff were really nice. They even gave us an upgrade to the upper levels with bigger rooms. Would stay again whenever in Medina.
Overnattede 5 nætter i april 2024
Svar fra Saja Al-Madinah den 11. maj 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

2/10 Forfærdeligt

Hina

Rejste med familie
Washroom tub was so filthy
Overnattede 1 nat i maj 2024
Svar fra Saja Al-Madinah den 6. maj 2024
Dear Guest,Thank you for taking the time to share your feedback. Your comments have been shared with the staff so that they are aware of your problems and make sure to satisfy you next time. We look forward to welcoming you again at Saja Al Madinah HotelSincerely,

10/10 Fremragende

Mohamed

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Close to haram and very clean
Overnattede 2 nætter i april 2024
Svar fra Saja Al-Madinah den 4. maj 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Udmærket

Tanveer

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i april 2024
Svar fra Saja Al-Madinah den 29. apr. 2024
Dear Guest,Thank you for the great rating.! We hope to see you again very soon.Sincerely,

10/10 Fremragende

Fatouma

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra Saja Al-Madinah den 24. apr. 2024
Dear Guest,Thank you for the great rating.! We hope to see you again very soon.Sincerely,

10/10 Fremragende

Abdil

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was excellent, close to haram, always had a sweet scent, as soon as i called the front dest they brought what ever i needed, good variety for breakfast, nothing is missing from being in a 5 star many times.
Overnattede 5 nætter i april 2024
Svar fra Saja Al-Madinah den 21. apr. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Fremragende

fatimaezzahra

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It's was great
Overnattede 5 nætter i april 2024
Svar fra Saja Al-Madinah den 18. apr. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Udmærket

Afruza

Overnattede 2 nætter i februar 2024
Svar fra Saja Al-Madinah den 18. apr. 2024
Dear Guest,Thank you for the great rating.! We hope to see you again very soon.Sincerely,

8/10 Udmærket

SARAH

Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Clean beds and sheets
Overnattede 1 nat i april 2024
Svar fra Saja Al-Madinah den 16. apr. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 Okay

Sade

Overnattede 4 nætter i marts 2024
Svar fra Saja Al-Madinah den 30. apr. 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 Fremragende

Salman

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Comfortable stay in this hotel. I will be back here again.
Overnattede 2 nætter i marts 2024
Svar fra Saja Al-Madinah den 2. apr. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Udmærket

Fardowsa

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
5 minutes walk to the Prophets mosque
Overnattede 4 nætter i marts 2024
Svar fra Saja Al-Madinah den 1. apr. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Udmærket

Halima

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything nice
Overnattede 3 nætter i marts 2024
Svar fra Saja Al-Madinah den 1. apr. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 Okay

Amina

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
The room for the hotel was comfortable and clean. The location is quite convenient to the Prophet’s Mosque. I have a mixed feeling with this hotel based on their staff. On arrival, the staff who completed our check-in was kind and hospitable. However, I tried to speak to another staff at reception (Faris) and he was rude and to some extent discriminatory. He refused to acknowledge or check on my request and said I should speak to the lady next to him but I observed him speaking to multiple males very kindly after me. I questioned whether his response to me was that way because I am female, black or not older. I spoke to another reception staff on his opposite (male) who assisted. I am quite surprised at his behavior and recommend the hotel advice and train their staff to acknowledge, assist and treat all jguests equally regardless of race or gender.
Overnattede 2 nætter i marts 2024
Svar fra Saja Al-Madinah den 1. apr. 2024
Dear guest,We would like to sincerely apologize for any inconvenience or dissatisfaction you felt during your stay at our hotel. We strive to provide the highest level of service and hospitality, and it appears we did not live up to your expectations.We are deeply sorry for any inconvenience caused and would like to address the issue . Your comments have been shared with the staff so that they are aware of your problems and make sure to satisfy you next time. We look forward to welcoming you again at Saja Al Madinah HotelSincerely,

10/10 Fremragende

Fahad

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good
Overnattede 3 nætter i marts 2024
Svar fra Saja Al-Madinah den 26. mar. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 Okay

Mostafa

Synes ikke om: Faciliteter
Closed and very easy access to the Mosque. The pictures does not reflect the property
Overnattede 1 nat i marts 2024
Svar fra Saja Al-Madinah den 26. mar. 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 Fremragende

Saif

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very close to masjed al nabawi
Overnattede 1 nat i marts 2024
Svar fra Saja Al-Madinah den 25. mar. 2024
Dear Guest,Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

4/10 Dårligt

Imdad Ali

Rejste med familie og småbørn
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The property was about 5 to 7 minutes to the Prophet’s Mosque in Madina. The property is not well maintained as it is old. The AC was not working and it took the reception to even look into this and than they sent a AC mechanic who just cleaned the filter. This did not solve the problem and we were without a proper AC for 5 days of our complete trip. The reception also does not understand reservations. Our Expedia reservation was clearly booked with a room with 4 beds and we paid for that 4th bed as in a bigger room. They did provide us a room with 5 beds as a make shift, although our booking was done 5 months in advance and they provided us a room with the AC not working. That is poor service by front office, reception staff and the hotel management. The hotel management should focus on good customer service, keeping the hotel maintained to its adequate 4 star standards which they claim to have. Else the 4 star rating should drop to a 3 star or 2 star and the price will drop with the drop of the star rating. Poor room quality, poor customer service at the reception front office
Overnattede 4 nætter i marts 2024
Svar fra Saja Al-Madinah den 25. mar. 2024
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

10/10 Fremragende

Adrees

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great service
Overnattede 4 nætter i marts 2024
Svar fra Saja Al-Madinah den 12. apr. 2024
Dear Guest,Thank you for taking the time to share your rating. We hope to welcome you back to our hotel very soon!Sincerely,

8/10 Udmærket

N

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i marts 2024
Svar fra Saja Al-Madinah den 15. mar. 2024
Dear Guest,Thank you for the great rating.! We hope to see you again very soon.Sincerely,

6/10 Okay

Zainub

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i marts 2024
Svar fra Saja Al-Madinah den 8. mar. 2024
Dear Guest,Thank you for taking the time to share your rating. We hope to welcome you back to our hotel very soon!Sincerely,

4/10 Dårligt

Frishta

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
I was expecting a lot from this hotel, considering the rate but aside from SOME friendly staff like Faris, there is nothing good about this hotel. 1. Property - very run down and not very well maintained. 2. Wifi - doesnt' work most of the time, had to work in PST timezone and no-one was around to help get connected. 3. Showers and drain system doesn't work. 4. Breakfast is so so at BEST. I would recommend only staying here if you get it super cheap.
Overnattede 2 nætter i marts 2024
Svar fra Saja Al-Madinah den 7. mar. 2024
Dear Guest,Thank you for taking the time to share your feedback. Your comments have been shared with the staff so that they are aware of your problems and make sure to satisfy you next time. We look forward to welcoming you again at Saja Al Madinah HotelSincerely,

10/10 Fremragende

Fardin

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff, clean room but during check out unfortunately, we had to wait for 30 mins outside of our hotel room to bring our luggage’s downstairs as the room lock wasn’t working. But overall a very good and a pleasant stay. 8.5/10
Overnattede 3 nætter i februar 2024
Svar fra Saja Al-Madinah den 6. mar. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Udmærket

Mehmet

Rejste med familie
Synes godt om: Service og personale
Very close location.
Overnattede 2 nætter i februar 2024
Svar fra Saja Al-Madinah den 3. mar. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Fremragende

Nazrul

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to stay
Overnattede 4 nætter i februar 2024
Svar fra Saja Al-Madinah den 3. mar. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Fremragende

syed

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Expecting to stay again in my next trip
Overnattede 3 nætter i februar 2024
Svar fra Saja Al-Madinah den 27. feb. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Udmærket

Mir

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
There were some admin issues by the hotel, which was embarassing for my family to say the least, and their compensation for this would be well below expectation. A,C was making a noise overnight. But other than this it was very nice, great staff, clean, spacious, great location
Overnattede 2 nætter i februar 2024
Svar fra Saja Al-Madinah den 27. feb. 2024
Dear Guest,Thank you for taking the time to share your feedback. Your comments have been shared with the staff so that they are aware of your problems and make sure to satisfy you next time. We look forward to welcoming you again at Saja Al Madinah HotelSincerely,

2/10 Forfærdeligt

Mohamed

Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We had some issues with this hotel in terms of cleanliness and the smell of the rooms. We had to change our executive room because a constant cooking smell was coming through the vents, like we were in a kitchen. We asked reception to look into this but they just gave us air freshener. The rooms are dirty and dated, we moved a bedside table for more space and found dirt and fake lashes under it. When we moved rooms we were downgraded to a quadruple room , very disappointing. The hallways smelt like food and cigarettes too, we think people cook food in their rooms and housekeeping use air fresheners to mask the smell. The lifts are terribly slow and always had to wait minutes for them to come. A major refurbishment is needed. This is definitely not a 4* hotel and we will tell all our friends and family to avoid at all costs.
Overnattede 3 nætter i januar 2024
Svar fra Saja Al-Madinah den 25. feb. 2024
Dear guest,We would like to sincerely apologize for any inconvenience or dissatisfaction you felt during your stay at our hotel. We strive to provide the highest level of service and hospitality, and it appears we did not live up to your expectations.We are deeply sorry for any inconvenience caused and would like to address the issue . Your comments have been shared with the staff so that they are aware of your problems and make sure to satisfy you next time. We look forward to welcoming you again at Saja Al Madinah HotelSincerely,

2/10 Forfærdeligt

Hamza

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i februar 2024
Svar fra Saja Al-Madinah den 27. feb. 2024
Dear guest,We would like to sincerely apologize for any inconvenience or dissatisfaction you felt during your stay at our hotel. We strive to provide the highest level of service and hospitality, and it appears we did not live up to your expectations.We are deeply sorry for any inconvenience caused and would like to address the issue . Your comments have been shared with the staff so that they are aware of your problems and make sure to satisfy you next time. We look forward to welcoming you again at Saja Al Madinah HotelSincerely,

10/10 Fremragende

Sumaira

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice hotel got upgraded for free , staff really good
Overnattede 4 nætter i februar 2024
Svar fra Saja Al-Madinah den 25. feb. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 Okay

kholilur

Elevator services very slow
Overnattede 2 nætter i februar 2024
Svar fra Saja Al-Madinah den 22. feb. 2024
Dear Guest,Thank you for taking the time to share your feedback. Your comments have been shared with the staff so that they are aware of your problems and make sure to satisfy you next time. We look forward to welcoming you again at Saja Al Madinah HotelSincerely,

8/10 Udmærket

Nassrdine

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Très bon séjour. Hotel propre et confortable. La proximité de la mosquée. bon rapport qualité /prix.
Overnattede 3 nætter i februar 2024
Svar fra Saja Al-Madinah den 22. feb. 2024
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

10/10 Fremragende

Mashkoor

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff and Service were excellent. Transportation was every half hour to Haram 24 hours.
Overnattede 2 nætter i februar 2024
Svar fra Saja Al-Madinah den 25. feb. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Fremragende

Mrs iffat

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I have booked this hotel second time fory umrha very close to mosque quite staff is very friendly 24hour reception desk help available room quite big nice clean everything is perfect definitely recommend to family and friends to book saja al madina for umrha or any other occasions
Overnattede 6 nætter i februar 2024
Svar fra Saja Al-Madinah den 19. feb. 2024
Dear Guest,Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Fremragende

Maryam

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i februar 2024
Svar fra Saja Al-Madinah den 21. feb. 2024
Dear Guest,Thank you for the great rating.! We hope to see you again very soon.Sincerely,

8/10 Udmærket

Sahar

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice and clean rooms And clean lobby Overall very nice ambiance and had a lovely stay
Overnattede 1 nat i februar 2024
Svar fra Saja Al-Madinah den 19. feb. 2024
Dear Guest,Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Udmærket

Mohamed, Cairo

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
It’s very close to the haram and staff is very friendly and supportive
Overnattede 1 nat i februar 2024
Svar fra Saja Al-Madinah den 14. feb. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 Okay

Umar

Rejste med partner
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Over crowded, not enough elevators.
Overnattede 2 nætter i december 2023
Svar fra Saja Al-Madinah den 12. feb. 2024
Dear Guest,Thank you for taking the time to share your feedback. Your comments have been shared with the staff so that they are aware of your problems and make sure to satisfy you next time. We look forward to welcoming you again at Saja Al Madinah HotelSincerely,

6/10 Okay

Ammar

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The room was clean. The staff are nice and welcoming. The elevator was terrible, prepare to wait for 15-20 mins to get down from your room or up to your room.
Overnattede 3 nætter i februar 2024
Svar fra Saja Al-Madinah den 10. feb. 2024
Dear Guest,Thank you for taking the time to share your feedback. Your comments have been shared with the staff so that they are aware of your problems and make sure to satisfy you next time. We look forward to welcoming you again at Saja Al Madinah HotelSincerely,

8/10 Udmærket

Mohammad

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff made you fell at home and you got a feeling as if you are being looked after. They sometimes go out of their way to help
Overnattede 3 nætter i februar 2024
Svar fra Saja Al-Madinah den 14. feb. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Udmærket

Saeed Ul

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My stay their was good.
Overnattede 3 nætter i februar 2024
Svar fra Saja Al-Madinah den 8. feb. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

2/10 Forfærdeligt

Verificeret rejsende

Synes ikke om: Rengøring, værelsets komfort
Utrolig dårlig hotell. Hotell rommet var skittent, og man merker at det er gammelt. Det luktet veldig, og var ubehagelig å sove der. De som jobbet der var hyggelige, men selve hotell rommet var helt forferdelig
Overnattede 2 nætter i februar 2024
Svar fra Saja Al-Madinah den 7. feb. 2024
Kjære gjest,Takk for at du tok deg tid til å dele tilbakemeldingen din. Selv om jeg skulle ønske du hadde en bedre opplevelse, er det tilbakemeldinger som dette vi lærer av og bruker til å forbedre. Vi jobber hardt for å levere en eksepsjonell gjesteopplevelse, og det er tydelig i dette tilfellet at vi kom til kort. Hvis du gir oss en sjanse til å tjene tilbake tilliten din, kan jeg forsikre deg om at vi vil gjøre vårt beste for å gi deg den flotte hotellopplevelsen som så mange av våre gjester har blitt så glad i.Vennlig hilsen,

10/10 Fremragende

seema

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Walking distance from the masjid,staff is friendly, clean,just washrooms need to put glass door at the shower are because after shower the washroom gets wet and it is very dangerous person can slip and fall and should keep wiper to dray the floor after shower
Overnattede 3 nætter i januar 2024
Svar fra Saja Al-Madinah den 6. feb. 2024
Dear Guest,Thank you for taking the time to share your feedback. Your comments have been shared with the staff so that they are aware of your problems and make sure to satisfy you next time. We look forward to welcoming you again at Saja Al Madinah HotelSincerely,

8/10 Udmærket

Amran

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
The property is very convenient and comfortable although the property has a policy of not confirming the stay till a day before your arrival which was strange. And also the staff aren’t as forthcoming with their hospitality and seemed not happy working there
Overnattede 4 nætter i januar 2024
Svar fra Saja Al-Madinah den 6. feb. 2024
Dear Guest,Thank you for taking the time to share your feedback. Your comments have been shared with the staff so that they are aware of your problems and make sure to satisfy you next time. We look forward to welcoming you again at Saja Al Madinah HotelSincerely,

8/10 Udmærket

Akhtar

Overnattede 5 nætter i december 2023
Svar fra Saja Al-Madinah den 2. feb. 2024
Dear Guest,Thank you for the great rating.! We hope to see you again very soon.Sincerely,

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 7 nætter i januar 2024
Svar fra Saja Al-Madinah den 26. jan. 2024
Dear Guest,Thank you for the great rating.! We hope to see you again very soon.Sincerely,

10/10 Fremragende

Anas

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great
Svar fra Saja Al-Madinah den 25. jan. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,