Mactan Island – Shangri-La Hotels and Resorts i Mactan Island, Centrale Visayas

"En skøn oplevelse "

"Alt ok"

"Super"

"We did not feel that Costabella Resort were managed very well. The staff was very nice and helpful but some things were strange to us : - They started onsite construction work at 7.30 in the morning (no information) - There was a big party for non-guests on the beach from the morning until 5 PM. Very noisy and took up very much of the facilities - We were travelling 4 people but only allowed to buy breakfast beforehand for two people. When we arrived we we had to buy for our kids for the quadruple price of our own (the staff did what they could to help us). - The infrastructure around the breakfast was not too good, so many things were not available. Ranging from foods to cups and glasses. Besides that the food and drinks were very expensive - soft drinks for instance is much more expensive than in the airport. You are not allowed to take food or drinks from outside to your room"

"We came in very late. Reception talk way to much. Friendly but i had to cut her off 04.00 am"

"Søde personale, ren og pæn."

"Poolen kunne ikke bruges under hele vores ophold. Værelserne og især gulvtæpperne var beskidte. Fik serveret pandekager der ikke var færdigbagte. Det virkede mest som om alle havde opgivet hotellet. Men personalet var søde. "