Hoteller nær MacKenzie Fine Arts Center

"No service "

"The pull out had no linen, desk said if you want some come get it Then gives us stained linen ! Terrible front desk help and service Checked out at 12 a day earlier and was refused to credit me for the second day ! Do not stay here ... will never again !!!"

"The rooms aren’t as sound proof as we had hoped. The car noise on Michigan Street facing our room and the guests in the room above us were more noisy "

"When traveling a lot for business it is always fun to find the little hotel gems that are out there. The building and facilities are what they are, standard, but the staff is exceptionally nice and attentive. Good for a fun comment, a discussion about dark beer, or when just handling the normal business. Makes this hotel stand out - and one I will return to when in the area. They warmed the place up in the middle of the coldest winter I have experienced;-). Thank you for that!"

"We didnt get our towels washed after the 1st day. Staff was great other than that. "

"did not use it"

"I asked them to fix my toilet twice and they didn't. Didn't even offer to switch my room."

"Nice "

"Yes"

"I’ve stayed at this hotel several times, more than I can count, and every time I’ve went it seems the staff are always annoyed or angry and they don’t like children."

"Very responsive staff. My chain fell down the sink drain and they sent plumber right away to retrieve from pee trap. Breakfast selection was quite good. Would stay here again. "

"The office manager told us we could check out at 12:30 because we paid full price and didnt arrive until Late, tv didnt work, none Of the lights had remote, no towels in room, door would Not stay shut"

"Great hospitality, cleanliness, and breakfast. "

"Great service! "

"Its alright for an overnight stay, just a little dated. Breakfast not a lot to choose from. Only one ice machine for the whole building. Jetted tubs do not work so don't request this type of room."

"Quiet and clean will stay there again"