Hoteller nær MacKenzie Fine Arts Center

"We picked this hotel specifically for the king size bed and trundle bed combo. There were no sheets or blankets for the trundle bed, and no blankets available at all for the entire time we stayed there. We were told other guests stole the blankets, and they didn't seem to care that a lack of bedding took away the value of the room. At no time during our 5 day stay did they try to provide a blanket, even after calling the corporate office to make them aware of the situation. The breakfast wasn't...

"When traveling a lot for business it is always fun to find the little hotel gems that are out there. The building and facilities are what they are, standard, but the staff is exceptionally nice and attentive. Good for a fun comment, a discussion about dark beer, or when just handling the normal business. Makes this hotel stand out - and one I will return to when in the area. They warmed the place up in the middle of the coldest winter I have experienced;-). Thank you for that!"

"Our room was clean and ready when we arrived. Our kids enjoyed the pool. Breakfast bar had many options for a great start to our day. Location was central to our the activities we had planned."

"The room was clean, but the bedding didn't seem to be washed, the staff was friendly, the breakfast was good, but they ran out of eggs before 9:00 AM. The kitchen was clean, but the refrigerator was rusty on the outside, but it worked well. I went there to use the pool, but it has never been open per the staff. I was disappointed about that."

"The front desk staff is very experienced. The location is still great as being close enough to the airport, downtown Detroit, Dearborn, and actual neighborhoods. Only had one issue with reclaiming a left item."

"Super helpful front desk staff."

"👍"

"The room was dusty and due to my allergies it was extremely hard to sleep. Also very thin walls you can hear everything. Towels weren't completely clean some stains ect. Sink was clogged when I first arrived. Other than that it was a great place pool was great with the sauna. The night staff was very pleasant."

"The woman taking care of everything in the breakfast area was terrific. Friendly, engaging and works very hard."

"It was very bad It si motel not hotel"

"Everything was good, great service and the rooms are really comfortable"

"Rooms smelled terrible and asked for a room change two times and got ignored, 3 times asking for an iron because the existing one burnt my cloth, tub was clogged not draining water, bathroom door won’t lock and won’t close, room was never serviced in 4 night while i asked for it twice, had to shower with the same towels for 4 nights."

"Timely service of the elevator. TY he elevator was out of service for my whole stay. I’m not disabled but walking steps tends to hurt my back. No urgency in getting it fixed. Probably will seek different accommodations for my next trip"

"Way too expensive for what it was and where it is."