Lejlighedshoteller i Luzern

"Ganske fint hotel med god placering, men meget dårlig service. Uforskammet personale ved flere lejligheder og blev endda vækket af rengøring uden grund kl 8 lørdag morgen. "

"Sweet staff once we met them. Contacting them before arrival was impossible, we tried 3 different times and we had no luck. The room in general seemed clean until we took a closer look. The corners were filled with dust and spider webs on the floor and on the walls by the bed, and there was only one outlet on one side of the bed. We booked with a kitchen, and once we needed to use the kitchen utensils, everything was very dirty and we had to clean them before use... We also only had 2 of...

"Friendly staff, clean apartment, and they also have a bidet!"

"We booked the hotel apartment because of the good rating. Unfortunately we did not check all the comments. Had we done that we would have realised that the apartments out in the back of this hotel are very outdated and in poor condition. The apartment was like taken out of the 60's and 70's and very much in need of an upgrade. Dirty coutch and chairs, almost no cooking utensils etc. We have been af few places in Switzerland before this and all of them way better than this hotel and much cheaper....

"Fint værelse, men lidt øv neighbourhood"