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Anmeldelser af Walter au Lac

3 out of 5
Walter au Lac
Piazza Rezzonico 7, Lugano, TI

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 263 af i alt 502 anmeldelser" "
Bedømmelse på 8 − Udmærket. 186 af i alt 502 anmeldelser" "
Bedømmelse på 6 − Okay. 38 af i alt 502 anmeldelser" "
Bedømmelse på 4 − Dårligt. 9 af i alt 502 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 6 af i alt 502 anmeldelser" "

9,0/10

Rengøring

9,0/10

Service og personale

8,6/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Ole

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel super rent , god morgenmad , extremt venligt personale som er super service indstillet
Overnattede 4 nætter i august 2021
Svar fra The Management den 9. aug. 2021
Dear Ole, thank you very much for your nice review! For us is very important to know the feeling of the client staying with us. We are looking forward to welcoming you back! Take care, Francesca Cereda, General Manager :-)

8/10 Udmærket

Louis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great Location, Rooftop terrace and jacuzzi
The Hotel location is very central in Lugano close to the Lake Side. From the Rooftop terrace there is a nice view and some chair and tables. Parking is a few blocks away in garage across from the Casino. There is a tiny paid parking area near Hotel that with luck can be used to drop off luggage. Room Standard OK. Breakfast Typical and OK (without being outstanding). At the Lake side across from Hotel there is a nice long promenade. At the Other side of Hotel is city center.
Overnattede 1 nat i august 2019
Svar fra The Management den 4. sep. 2019
Dear Louis, thank you very much for your nice review! It is nice to read that you have enjoyed your stay at the Hotel Walter au Lac! We are looking forward to welcoming you back! Best regards, Francesca Cereda (General Manager)

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 3 nætter i april 2019
Svar fra The Management den 6. maj 2019
Dear Sir/Madam, thank you very much for your nice review! We are looking forward to welcoming you back! Best regards, Francesca Cereda (Hotel Manager)

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfekt overnatning i Lugano
Hotellet ligger så centralt, at man hurtigt kommer til alle de aktiviteter, man gerne vil opleve. Det har den flotteste udsigt over søen. Det tager kun få minutter at komme fra Stationen til hotellet. Busholdepladsen er lige ved siden af. Lige overfor er skibsfart på søen. Man kommer hurtigt til de forskellige bjergbaner. Man bor lige i centrum med alle shopping muligheder. Værelset var lille, men perfekt indrettet. Betjeningen var meget venlig. Alt fungerede perfekt. Kan KUN anbefales. Jeg havde et skønt ophold.
Overnattede 1 nat i september 2018

10/10 Fremragende

Verificeret rejsende

Fint hotel lige ved søen.Alt fungerede perfekt.værelse med udsigt ok. Morgenmad OK men dog kun gennemsnitlig.
Overnattede 1 nat i september 2018

10/10 Fremragende

Søren

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

6/10 Okay

mariana Millan

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
mejorar limpieza habituacion muy pequeña baño muy incomodo
Overnattede 1 nat i maj 2024

10/10 Fremragende

Paul

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
When in Lugano, I always stay here. Nice and pleasant.
Overnattede 3 nætter i maj 2024
Svar fra The Management den 14. maj 2024
Thank you so much Paul for your kind review! We are looking forward to your next visit! Take care,F. Cereda (General Manager)

10/10 Fremragende

Navdeep

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great view and staff
Overnattede 1 nat i maj 2024
Svar fra The Management den 14. maj 2024
Thank you Navdeep for your kind review! Best regards, F. Cereda (General Manager)

10/10 Fremragende

Peter L

Overnattede 4 nætter i april 2024
Svar fra The Management den 21. maj 2024
Dear Peter, thank you so much for your kind review! We are happy that you had a wonderful stay with us! We are looking forward to welcoming you back in the future! Best regards, F. Cereda (General Manager)

8/10 Udmærket

Mario

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra The Management den 5. maj 2024
Thank you very Much Mario for your kind review! Best regards, F. Cereda (General Manager)

8/10 Udmærket

Maria de Guadalupe Albert

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The hotel is a nice place in front of the lake. So beautiful that you wanted to stay in the terrace and enjoy the view .
Overnattede 3 nætter i april 2024
Svar fra The Management den 15. apr. 2024
Thank you Maria de Guadalupe for your kind review! Best regards, Francesca Cereda (General Manager)

10/10 Fremragende

Virginia, Guildford

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I had the most amazing view from my room which made my 2 night stay wonderful from start to finish. Staff were lovely.
Overnattede 2 nætter i marts 2024
Svar fra The Management den 12. mar. 2024
Thank you Virginia so much for your kind comment. We are looking forward to welcoming you back! Best regards,Francesca Cereda, General Manager

4/10 Dårligt

Maxine

Rejste med familie
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i december 2023
Svar fra The Management den 26. feb. 2024
Thank you for your evaluation. Please let us know what we could improve in our service/staff/ecc. in order to understand what went wrong during your last stay. Best regards. F. Cereda (General Manager)

10/10 Fremragende

Larry

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
We have a great stay in visiting Lugano for the very first time what an amazing place. We stayed mid Dec just as all the xmas festivities were getting under way. Walter au Lac is brilliantly positioned right at the centre of the lake front with everything within 5 mins walk
Overnattede 2 nætter i december 2023

6/10 Okay

Marlise

Synes godt om: Rengøring, service og personale
Die Lage perfekt,das Personal freundlich,jedoch das Zimmer war kalt die erste Nacht,bis ich mich gemeldet habe an der Rezeption, Die Türe vom Bad könnte nicht richtig geöffnet werden,da der Boden im Gang sich gelöst hat,ein no go!!!!
Overnattede 3 nætter i december 2023

10/10 Fremragende

Keiichi

Overnattede 1 nat i december 2023
Svar fra The Management den 26. feb. 2024
Thank you for your review! We are looking forward to welcoming you back. From mid March we will have new renovated rooms available. Best regards, F. Cereda (General Manager)

10/10 Fremragende

Dangci

Overnattede 5 nætter i november 2023
Svar fra The Management den 12. dec. 2023
Thank you so much for your kind review! Best regards,F. Cereda (General Manager)

10/10 Fremragende

Morris

Overnattede 1 nat i december 2023
Svar fra The Management den 26. feb. 2024
Thank you for your review! We are looking forward to welcoming you back. From mid March we will have new renovated rooms available. Best regards, F. Cereda (General Manager)

10/10 Fremragende

Karla

Overnattede 1 nat i december 2023
Svar fra The Management den 28. dec. 2023
Thank you so much Karla for your kind review! We are looking forward to welcoming you back! Best regards,Francesca Cereda (General Manager)

8/10 Udmærket

Edith

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023
Svar fra The Management den 12. dec. 2023
Thank you Edith for your kind review! Best regards,F. Cereda (General Management)

8/10 Udmærket

Kai Po

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 10 nætter i november 2023
Svar fra The Management den 26. feb. 2024
Thank you for your review! We are looking forward to welcoming you back. From mid March we will have new renovated rooms available. Best regards, F. Cereda (General Manager)

6/10 Okay

David

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Einrichtung sehr veraltet, kleine Zimmer, WC-Brille sollte dringend mal ersetzt werden. Zentrale Lage top
Overnattede 1 nat i november 2023

8/10 Udmærket

Annette

Overnattede 1 nat i august 2023
Svar fra The Management den 16. nov. 2023
Thank you so much for your kind review! Best regards, F. Cereda (General Manager)

10/10 Fremragende

Diego

Overnattede 1 nat i november 2023
Svar fra The Management den 15. nov. 2023
Thank you Diego for your kind review! Best regards,F. Cereda (General Manager)

10/10 Fremragende

Joerg

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2023
Svar fra The Management den 15. nov. 2023
Thank you Joerg for your review! Looking forward to welcoming you back also in the future! Best regards,F. Cereda (General Manager)

6/10 Okay

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Sehr freundliches, nettes Personal! Leider ist das Hotel doch recht in die Jahre gekommen… die Badewanne in der geduscht werden muss ist so schmal das man kaum gerade stehen kann. Es ist extrem hellhörig! Daher habe ich wirklich SEHR schlecht geschlafen. Frühstück ist gut. Seesicht ist sehr schön! Das freundliche Personal entschädigt ein wenig für die Mängel. Zu teuer für was es ist .
Overnattede 2 nætter i oktober 2023

10/10 Fremragende

christian

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Old world by Lake Lugano
A nice, friendly, early 20th century elegant hotel in a classy neighborhood. Can't beat the view of Lake Lugano!!
Overnattede 1 nat i oktober 2023
Svar fra The Management den 23. okt. 2023
Thank you so much Christian for your kind review ad for the beautiful pictures! Best regards, F. Cereda, General Manager

10/10 Fremragende

Rodrigo

Overnattede 1 nat i oktober 2023
Svar fra The Management den 23. okt. 2023
Thank you so much Rodrigo for your review! We are looking forward to welcoming you back to our hotel! Take care, F. Cereda (General Manager)

10/10 Fremragende

Robert, San Francisco

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Loved our lake view terrace.
Overnattede 1 nat i september 2023
Svar fra The Management den 25. okt. 2023
Thank you so much Robert for your kind review! Take care, F. Cereda (General Manager)

10/10 Fremragende

elisabeth

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really enjoyed our stay just across the street from lake Lugano. Lots of childhood memories…..
Overnattede 2 nætter i oktober 2023
Svar fra The Management den 23. okt. 2023
Thank you so much Elisabeth, we are so happy to hear that you had a nice stay with lots of memories :-)We hope to see you back in the future! F. Cereda (General Manager)

10/10 Fremragende

Ned

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Always the best for the money at the best location in all of lugano
Overnattede 2 nætter i oktober 2023
Svar fra The Management den 23. okt. 2023
Thank you Ned for your super review! It has been a pleasure welcoming you at the Hotel Walter au Lac! Take care, F. Cereda (General Manager)

10/10 Fremragende

Brigitte

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i oktober 2023
Svar fra The Management den 23. okt. 2023
Thank you so much Brigitte for your rate of 5 out of 5! We are looking forward to welcoming you back! Take care, F. Cereda (General Manager)

8/10 Udmærket

Rebecca Gail

Location, location, location! Lovely lake view from my balcony; I could have stayed forever! Rooms were clean and comfortable, but small. Nice buffet breakfast. I would certainly recommend.
Overnattede 2 nætter i september 2023
Svar fra The Management den 13. okt. 2023
Thank you so much for your kind review! We are looking forward to welcoming you back to the Hotel Walter au Lac! Best regards, F. Cereda (General Manager)

10/10 Fremragende

Tamara

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra The Management den 13. okt. 2023
Thank you so much Tamara! Best regards, F. Cereda (General Manager)

10/10 Fremragende

JAMES

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Room with a view!
Comfortable room with amazing views of Lugano. Our room with the private balcony was very special. Breakfast included was a nice surprise. Loved our stay.
Overnattede 1 nat i oktober 2023
Svar fra The Management den 9. okt. 2023
Thank you James for your kind review! It is a pleasure to hear that you have enjoyed your stay with us! Looking forward to your next visit, take care. F. Cereda (General Manager)

10/10 Fremragende

Ashleigh

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lugano stay
We stayed only 1 night and loved this hotel. Location was perfect and we had a beautiful view of the lake. Our room was spacious and beds very comfortable. There was a balcony door also. Staff were lovely & welcoming. Location was perfect and easy to access.
Overnattede 1 nat i september 2023
Svar fra The Management den 5. okt. 2023
Thank you so much Ashleigh for your wonderful review! We are happy to hear that you have enjoyed your stay with us! We are looking forward to your next visit! Take care, F. Cereda (General Manager)

6/10 Okay

Jo

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hotel, but outdated smelly bathrooms.
For the cost and star rating it was a bit disappointing. Breakfast was good, staff were nice and reception was helpful but the room was dated, mouldy, had smelly plumbing from the shower drains and really let it down. Generally the hotel has a great location with easy funicular access. Could be a gem of a hotel if they updated their rooms.
Overnattede 1 nat i september 2023

8/10 Udmærket

Dangci

Overnattede 5 nætter i april 2023
Svar fra The Management den 1. okt. 2023
Thank you for your review! Best regards,F. Cereda (General Manager)

10/10 Fremragende

Steven

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was perfect!!!! Loved it so much
Overnattede 1 nat i september 2023
Svar fra The Management den 28. sep. 2023
Thank you so much Steven for your kind review! We are looking forward to welcoming you back also in the future! Take care, F. Cereda (General Manager)

10/10 Fremragende

roberto

Overnattede 2 nætter i september 2023
Svar fra The Management den 28. sep. 2023
Thank you very much Roberto for your nice review! We are happy to hear that you were satisfied with all our services and staff. Best regards, F. Cereda (General Manager)

8/10 Udmærket

Dario

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Tutto perfetto, salvo che per dei lavori dovuti all'organizzazione di un evento nelle immediate vicinanze, il parcheggio dell'hotel non era disponibile e quello più vicino (a pagamento) era a circa 400 metri.
Overnattede 2 nætter i september 2023
Svar fra The Management den 24. sep. 2023
Grazie mille Dario per la sua recensione! Ci spiace non abbia potuto arrivare fino a davanti all'albergo per scaricare/caricare i bagagli e non abbia potuto lasciare l'auto sulla Piazza Rezzonico (Piazza momentaneamente chiusa per un evento). I nostri parcheggi convenzionati sono: LAC, Motta e Piazza Castello a ca. 300m. Un cordiale saluto e alla prossima occasione! F. Cereda (Direttore)

8/10 Udmærket

robert

Overnattede 3 nætter i september 2023
Svar fra The Management den 9. okt. 2023
Thank you for your nice review! Best regards, F. Cereda (General Manager)

10/10 Fremragende

Julia

Overnattede 1 nat i september 2023
Svar fra The Management den 5. okt. 2023
Thank you very much Julia for your kind review! Best regards, F. Cereda (General Manager)

6/10 Okay

David

Synes godt om: Rengøring
Overnattede 1 nat i september 2023

10/10 Fremragende

Jon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Beautify Area.
Stayed 2 nights. Our room was 31 and it had a great view overlooking the lake. Good location for restaurants and walking around town. It was an easy beautiful walk (less then 2 miles) to the funicular, which is a must. The breakfast was very good, with a variety to choose from. The staff was friendly. One thing we did not know is the hotel has a coupon book to get 20-30% off on activities. A side note… the taxi drivers will rip you off. Make sure they turn the meter on.
Overnattede 2 nætter i september 2023
Svar fra The Management den 13. sep. 2023
Dear Jon, thank you for your kind review! We are looking forward to welcoming you back in the future! Best regards,F. C. / General Manager

8/10 Udmærket

David, Miami

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
If driving you have to park further away.
Overnattede 1 nat i september 2023
Svar fra The Management den 12. sep. 2023
Thank you for your review! We are looking forward to welcoming you back in the future! Best regards, F. C. (General Manager)

10/10 Fremragende

Gillian

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great location, friendly staff
Great location right on the lake and walking (& funicular) distance to the station. Good breakfast every morning. Comfortable beds, coffee/tea & fridge in room, nice balcony overlooking the lake. Staff at front desk and at breakfast were all very friendly & helpful. We really enjoyed our stay
Overnattede 3 nætter i august 2023
Svar fra The Management den 2. sep. 2023
Dear Gillian, thank you so much for your kind review! We are happy to hear that you were satisfied with all our services and with the staff. We are looking forward to your next visit! Take care. F. Cereda, General Manager

10/10 Fremragende

Anthony

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Lake front property with walking distance to restaurants and shops!
Overnattede 2 nætter i august 2023
Svar fra The Management den 28. aug. 2023
Thank you so much Anthony for your kind review! Best regards, F. Cereda (General Manager)