B&B i Loughborough

"We did not receive the service we paid for. There is no 24/7 front desk as advertised. During the whole of our one night stay we did not see a single member of staff. On arrival, we communicated with a man via the doorbell and were told a code to open the door and then another code to retrieve our keys from a cupboard. There were no towels in our room, we had to request these via the doorbell. There was no bottled water as advertised. The room was not very clean - there were cobwebs on the wall,...

"Great location and quiet room . The couple who own the property are both lovely and helpful. The room has all the amenities you could wish for , they have considered what a guest might want or need . You can park off street . The room was a little on the small side but adequate for one or two nights . The continental breakfast is adequate and the fresh coffee as very good . The property was full so the breakfast room was too and we felt a little bit close to other tables ."

"The inside of the room was lovely with new technology for door entry, lighting etc. and we loved the wildlife and farm animals. however the outside of the property was a total mess. It looked like lots of the buildings were falling to bits and the grounds were overgrown and not well kept the restaurant was permanently closed and the shared microwave in the corridor worked but there was no cutlery"

"How friendly the staff were and clean and tidy everything was"

"Everything was just wonderful."

"A really pleasant place to stay, staff verry accommodating and the rooms very good. Will definitely be on our “ go again” list"

"Hotellet er støvet og meget nedslidt. De bruger kraftig parfume i vaskemiddel og sæbe for at kamuflere støvet. "

"flinke folk, billig men meget slidt hotel"

"Room was clean, which is good"

"Really nice staff/ owners lovely atmosphere, the room was clean and comfortable "