Terrasse/gårdhave

Anmeldelser af The Westin Los Angeles Airport

4 out of 5
The Westin Los Angeles Airport
5400 W Century Blvd, Los Angeles, CA

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 1715 af i alt 3192 anmeldelser" "
Bedømmelse på 8 − Udmærket. 708 af i alt 3192 anmeldelser" "
Bedømmelse på 6 − Okay. 320 af i alt 3192 anmeldelser" "
Bedømmelse på 4 − Dårligt. 218 af i alt 3192 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 231 af i alt 3192 anmeldelser" "

8,8/10

Rengøring

8,6/10

Service og personale

8,2/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Palle

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra General Manager den 12. okt. 2023
Dear Palle, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are happy you enjoyed your stay. It was our pleasure hosting you at The Westin Los Angeles Airport; we hope to see you again soon. Be Well, Mark Goldrup,General Manager

10/10 Fremragende

Bo

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice, clean and friendly staff
Nice room, clean, friendly staff - will stay there again.
Overnattede 1 nat i marts 2023
Svar fra General Manager den 2. apr. 2023
Dear Bo, Thank you for taking the time to share your experience at The Westin Los Angeles Airport. We are glad you liked our comfortable accommodations and that our devoted associates took great care of you. We will certainly share your praises with them. It is always a joy to see our guests are excited about returning; we look forward to it.Be Well, Mark GoldrupGeneral Manager

8/10 Udmærket

Christian

Forretningsrejsende
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Slidt men ok
Lidt slidt. Men ellers ok.
Overnattede 1 nat i november 2021

10/10 Fremragende

jiang

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice multifunction hotel , will stay again
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Jennifer

Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Great stay!
Overnattede 3 nætter i maj 2024

6/10 Okay

Justin

Synes godt om: Rengøring, service og personale
I’m a Westin fan but this property was a bit disappointing. Not having a room service option was surprising, as was the lack of a breakfast buffet option. Having a Starbucks option in the foyer was great but it was only open for a few hours in rhe morning. Hopefully some of this can be addressed.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Daryl

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Check in was easy and fast. We ate a meal in the grill at it was good. The room was clean and the bed was comfortable.
Overnattede 1 nat i maj 2024
Svar fra General Manager den 27. maj 2024
Dear Daryl, Thank you for choosing The Westin Los Angeles Airport and for your gracious review. We are thrilled you had a great stay and that our seamless check-in service and impeccable guestrooms with our signature Westin Heavenly Bed enhanced your visit. It was also a pleasure reading you enjoyed the seasonal menus with locally sourced ingredients at Daily Grill. Thank you again for your business, and we look forward to welcoming you back soon.Be Well, Mark Goldrup,General Manager

8/10 Udmærket

Roidrekia

Synes godt om: Rengøring, service og personale
Overnattede 3 nætter i maj 2024

2/10 Forfærdeligt

Zhiyue

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Many uneducated people in the hotel shouting and acting weirdly. Didn’t feel safe in the hotel. Facility is not that bad though. Overall, Westin should do better.
Overnattede 1 nat i maj 2024

4/10 Dårligt

London

Rejste med familie, Rejste med partner
I would say the hotel was beautiful but I was upset at the fact that there was no fridge and the we had a hard time trying to get in our room after I booked reservations online !
Overnattede 1 nat i maj 2024

8/10 Udmærket

Debra

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything was great except the elevators and the parking.
Overnattede 1 nat i maj 2024
Svar fra General Manager den 27. maj 2024
Dear Debra, Thank you for choosing The Westin Los Angeles Airport and for your thoughtful review. While we are glad you had an overall pleasant time with us, we are sorry for any inconvenience you experienced due to our elevators. We will address this appropriately as we continually strive to better our guest services. We also offer our apologies for not meeting all of your expectations with our parking options; we will share this with our team. Thank you once more for your valuable feedback, and we hope you will stay with us again for a more seamless, enriching experience.Be Well, Mark Goldrup,General Manager

10/10 Fremragende

Stephen

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

10/10 Fremragende

Averlee

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra General Manager den 27. maj 2024
Dear Averlee, On behalf of our team at The Westin Los Angeles Airport, thank you for the excellent rating. We strive to deliver immaculate, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope to be your hotel of choice whenever you return to Los Angeles.Be Well, Mark Goldrup,General Manager

10/10 Fremragende

Angela

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay with travel shuttles to and from the airport
Overnattede 2 nætter i maj 2024
Svar fra General Manager den 26. maj 2024
Dear Angela, Thank you for choosing The Westin Los Angeles Airport and for your high rating. We are glad you enjoyed your time with us and that our complimentary shuttle service worked well for your travel plans. We loved accommodating you, and we look forward to exceeding your expectations again.Be Well, Mark Goldrup,General Manager

10/10 Fremragende

Monica

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra General Manager den 26. maj 2024
Dear Monica, On behalf of our team at The Westin Los Angeles Airport, thank you for the excellent rating. We strive to deliver immaculate, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope to be your hotel of choice whenever you return to Los Angeles.Be Well, Mark Goldrup,General Manager

10/10 Fremragende

Amado

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Best Hotel I have stayed at this year.
Overnattede 2 nætter i maj 2024
Svar fra General Manager den 26. maj 2024
Dear Amado, Thank you for choosing us and for taking the time to share about your stay at The Westin Los Angeles Airport. We are so happy to earn such a wonderful title. We appreciate your generous compliments, and we are pleased we could be a part of enhancing your time here in LA. It was our pleasure hosting you, and we hope we will be your home whenever you are in the area.Be Well, Mark Goldru,General Manager

10/10 Fremragende

Allyson

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing
Overnattede 2 nætter i maj 2024
Svar fra General Manager den 26. maj 2024
Dear Allyson, Thank you for being our guest and for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are thrilled you enjoyed your stay. It was our pleasure hosting you at The Westin Los Angeles Airport, and we hope to see you again soon. Be Well, Mark Goldrup,General Manager

2/10 Forfærdeligt

April

Rejste med partner, Forretningsrejsende
Synes ikke om: Service og personale, faciliteter
The stay was not worth it they kept coming in the room because the smoke detectors kept going off and it was late I had to get up for work so the stay was horrible!!!!
Overnattede 1 nat i maj 2024
Svar fra General Manager den 26. maj 2024
Dear April, We offer our apologies for the issues you experienced during your stay with us. Our associates strive to provide thoughtful and anticipatory service, and we are disappointed that we let you down. Thank you for your feedback, and we hope you will give us an opportunity to show you our devotion to exceptional hospitality on your next visit to Los Angeles.Be Well, Mark Goldrup,General Manager

10/10 Fremragende

Caylee, Eureka

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra General Manager den 26. maj 2024
Dear Caylee, Thank you for taking the time to post a review of your stay at The Westin Los Angeles Airport. We want to be a place where you are given a choice not just to get up but to rise. Our location seamlessly combines inspiring accommodations with enhanced amenities, and we are pleased we exceeded your expectations. We hope you will make us your home whenever your travels bring you to the area.Be Well, Mark Goldrup,General Manager

10/10 Fremragende

Harrison

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra General Manager den 26. maj 2024
Dear Harrison, Thank you for the outstanding rating and for being our guest. We are pleased that from check-in through check-out, we were able to provide you with a great stay at The Westin Los Angeles Airport. We look forward to your return and wish you all the best with your future travels.Be Well, Mark Goldrup,General Manager

4/10 Dårligt

Han

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
We were staying one night at the hotel. However, we were assigned to a room by the elevator, which is noisy at night. We can’t sleep well the whole night. The airport shuttle is great and comfortable. But sleep quality is too bad.
Svar fra General Manager den 25. maj 2024
Dear Han, Thank you for taking the time to leave a review. We truly apologize for the noise disturbances you encountered in the guestroom assigned to you and for the frustrations this caused. Feedback like yours gives us valued insight to improve our guest experience; therefore, we appreciate your comments. On a positive note, we are glad to know you liked the convenience of our shuttle service. We are grateful for your patience, and we hope you will give us another chance to provide you with the seamless, relaxing stay you should always expect from us. Be Well, Mark Goldrup,General Manager

10/10 Fremragende

Shiqing

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
All good.
Overnattede 2 nætter i maj 2024
Svar fra General Manager den 24. maj 2024
Dear Shiqing, It was a pleasure having you as our guest at The Westin Los Angeles Airport. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. We look forward to hosting you again soon and wish you all the best with your travels. Be Well, Mark Goldrup,General Manager

6/10 Okay

Irene

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Property is clean and according to Westin standards.
Overnattede 1 nat i maj 2024
Svar fra General Manager den 24. maj 2024
Dear Irene, Thank you for sharing your thoughts with us. We hope you had an overall pleasant stay with us and are glad to know you liked our well-maintained property. We appreciate your feedback and would love to see you again on your future visit to the area. Be Well, Mark Goldrup,General Manager

10/10 Fremragende

Armanda, Santa Maria

Rejste med familie
Synes godt om: Rengøring, faciliteter
Friendly and fast
Overnattede 1 nat i maj 2024
Svar fra Taylor den 20. maj 2024
So happy you enjoyed your stay with us! We hope to welcome you in the future!

10/10 Fremragende

Cara, Las Vegas

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property is beautiful and very welcoming. The renovations they did were really modern and beautiful. We were treated really well with our pups too and that was most appreciated.
Overnattede 2 nætter i maj 2024
Svar fra Taylor den 20. maj 2024
We are SO happy that you enjoy our new renovations just as much as we do. Thank you for the feedback, we have shared it with our entire team!

10/10 Fremragende

Jaqueline

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fue mi primera vez en hospedarme en Westin y la verdad desde el momento de llegada y salida de lo mejor la amabilidad del personal todo muy bien sin lugar a duda ya tengo un lugar favorito donde hospedarme
Overnattede 1 nat i maj 2024
Svar fra Taylor den 20. maj 2024
Thank you for staying with us and we're so happy you enjoyed your stay!

10/10 Fremragende

Nicole

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Always a pleasure staying here.
Overnattede 1 nat i april 2024
Svar fra Taylor den 20. maj 2024
Thank you for providing feedback on your most recent stay at The Westin Los Angeles Airport. We're happy to heart that you have enjoyed your stay so much! We hope to welcome you again in the future.

10/10 Fremragende

Liliana

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location
Overnattede 2 nætter i maj 2024
Svar fra General Manager den 20. maj 2024
Dear Liliana, Thank you for your high rating of The Westin Los Angeles Airport and for choosing us. We appreciate you sharing how much you enjoyed your stay and our dynamic location. We love that our guests are convenient to so many LA attractions, including SoFi Stadium, the Santa Monica Pier, Venice Beach, and the Forum. Thank you once more for the generous remarks, and we hope we will be the first hotel you think of whenever you visit the area.Be Well, Mark Goldrup,General Manager

10/10 Fremragende

Michael, huntsville

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Room was sooooo comfortable. The views of the airport and planes was amazing
Overnattede 3 nætter i maj 2024
Svar fra General Manager den 21. maj 2024
Dear Michael, It was our pleasure to welcome you to The Westin Los Angeles Airport. We are thrilled that your experience was perfect from beginning to end. As you discovered, our luxury guestrooms with beautiful views and our Heavenly Bed are meant to relax and rejuvenate you, all while our associates seamlessly take care of all the details. On behalf of all of us, we thank you for taking the time to review our hotel, and we hope to see you again soon.Be Well, Mark Goldrup,General Manager

10/10 Fremragende

Jorge, Round Rock

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love the cleanliness and smell of the hotel
Overnattede 3 nætter i maj 2024
Svar fra General Manager den 20. maj 2024
Dear Jorge, Thank you for the perfect rating of The Westin Los Angeles Airport and for being our guest. We are thrilled to know you had a great stay and that our immaculate property helped elevate and optimize your visit. We appreciate your review, and we look forward to exceeding your expectations again.Be Well, Mark Goldrup,General Manager

10/10 Fremragende

Sylvia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff was friendly and helpful
Overnattede 1 nat i maj 2024
Svar fra General Manager den 18. maj 2024
Dear Sylvia, Thank you for being our guest and for your gracious review. We are pleased that you enjoyed your stay at The Westin Los Angeles Airport and that our attentive associates helped to elevate your visit. We will share your enlivening comments with them, and we appreciate your recognition of their excellent service. It was our pleasure accommodating you, and we look forward to your return.Be Well, Mark Goldrup,General Manager

10/10 Fremragende

Tiffany

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean. Comfortable beds. Plush linens. Nice touch with the air purifier. Every member of staff gave extraordinary service. Would stay again for long term stays. Only downfall is no microwave in the room we were in, but there was one available on the first floor.
Overnattede 8 nætter i maj 2024

10/10 Fremragende

Rebecca, Carpinteria

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great check in
Overnattede 1 nat i maj 2024
Svar fra General Manager den 17. maj 2024
Dear Rebecca, Thank you for the generous review of [hotel name]. We are thrilled to read about your enriching stay and how much you enjoyed our hospitality. We work hard to deliver a revitalizing experience for all of our guests, so we are glad your visit from the start to the end was nothing short of excellent. Thank you again, we look forward to welcoming you back on your next visit.Be Well, Mark Goldrup,General Manager

10/10 Fremragende

Judith

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra General Manager den 17. maj 2024
Dear Judith, We are delighted you enjoyed your stay at The Westin Los Angeles Airport. We strive to provide each guest with an enriching visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you this way.Be Well, Mark GoldrupGeneral Manager

6/10 Okay

Takeshi, Atami

Synes godt om: Rengøring
きちんとした食事がとれず、滞在すると食傷気味。スタッフは親切で好感がもてる。
Overnattede 2 nætter i maj 2024
Svar fra General Manager den 17. maj 2024
Dear Takeshi, Thank you for relaying your evaluation. It is a pleasure to learn you loved the enriching food we serve and the service you received from our thoughtful associates. We are pleased you enjoyed your visit, and we hope you will come back to see us soon.Be Well, Mark Goldrup,General Manager

10/10 Fremragende

Gabriela

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Cleaning staff was amazing. Came back to a clean room everyday. Door guy who was there our first two days opened the door for me when getting dropped off which was super nice hospitality
Overnattede 4 nætter i maj 2024
Svar fra Cesar den 15. maj 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Udmærket

Jian

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Just very convenient location
Overnattede 3 nætter i april 2024
Svar fra Cesar den 15. maj 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Oziel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra General Manager den 16. maj 2024
Dear Oziel, We are delighted you enjoyed your stay at The Westin Los Angeles Airport. We strive to provide each guest with an enriching visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you back this way.Be Well, Mark Goldrup,General Manager

10/10 Fremragende

Kathy, Templeton

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient for LAX
Overnattede 1 nat i maj 2024
Svar fra Cesar den 15. maj 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Sophia

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This Hotel was amazing. Staff is friendly and welcoming. Service was excellent. I did not want to come home.
Overnattede 4 nætter i maj 2024
Svar fra General Manager den 14. maj 2024
Dear Sophia, Thank you for being our guest and for taking the time to share your experience at The Westin Los Angeles Airport. Everything we do is designed to provide a revitalizing experience for our guests, and we are pleased that our beautiful property and thoughtful hospitality exceeded your expectations. Our associates are dedicated to delivering an excellent experience to all our guests, and it will be an honor to pass along your compliments. It was our pleasure accommodating you, and we hope to see you again soon on your next visit to the Los Angeles area. Be Well, Mark Goldrup,General Manager

10/10 Fremragende

Robert

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice staff
Overnattede 1 nat i maj 2024
Svar fra General Manager den 14. maj 2024
Dear Robert, Thank you for your gracious review and for being our guest. We are pleased that you enjoyed your stay at The Westin Los Angeles Airport and that our attentive associates helped to elevate your visit. We will share your enlivening comments with them, and we appreciate your recognition of their excellent service. It was our pleasure hosting you, and we look forward to your return.Be Well, Mark Goldrup,General Manager

10/10 Fremragende

Karen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The beds were the most comfortable beds!
Overnattede 2 nætter i maj 2024
Svar fra General Manager den 14. maj 2024
Dear Karen, Thank you for choosing The Westin Los Angeles Airport and for your gracious review. It is a pleasure to know how much you enjoyed our signature Westin Heavenly Bed. We want each guest to experience a refreshing, meaningful stay, so it is a joy to receive your complimentary feedback. Thank you once more for being our guest, and we hope to see you again soon.Be Well, Mark Goldrup,General Manager

10/10 Fremragende

Reyna, Fresno

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Most comfortable beds ever! Clean and nice hotel
Overnattede 1 nat i maj 2024
Svar fra General Manager den 14. maj 2024
Dear Reyna, Thank you for staying with us and for sharing your experience with fellow travelers. We are glad you had a great time with us and that our intuitively designed and immaculate property enhanced your visit. We are also pleased you enjoyed our signature Westin Heavenly Bed, and that it left you refreshed and invigorated for your time in our dynamic city. It was a pleasure hosting you, and we hope to see you again soon at The Westin Los Angeles Airport.Be Well, Mark Goldrup,General Manager

8/10 Udmærket

Cecilia

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The bed and pillows are fantastic. Room very spacious and clean.
Overnattede 1 nat i maj 2024
Svar fra General Manager den 13. maj 2024
Dear Cecilia, Thank you for choosing us and for sharing your experience at The Westin Los Angeles Airport with fellow travelers. It is a pleasure to know how much you enjoyed our spacious, impeccable guestrooms and our signature Westin Heavenly Bed. We want each guest to experience a refreshing, meaningful stay, so it is a joy to receive your complimentary feedback. Thank you once more for your business, and we hope to see you again soon.Be Well, Mark Goldrup,General Manager

8/10 Udmærket

Jim

Rejste med familie
Our room didn’t get serviced the first day and we had to call for clean towels after a long day out, and we waited for another half hour before we stopped a staff to pick up clean towels ourselves.
Overnattede 3 nætter i maj 2024
Svar fra General Manager den 14. maj 2024
Dear Jim, Thank you for your positive rating of The Westin Los Angeles Airport and for choosing us. While we hope you had an overall pleasant stay, we regret the requested items were not delivered promptly, and we hope you will accept our apologies. Your feedback is valuable, and we will address it appropriately as we continually strive to enhance our guest experience. Thank you again for your patience, and we hope to welcome you back for the exceptional visit you deserve.Be Well, Mark Goldrup,General Manager

8/10 Udmærket

Jay

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
No room service
Overnattede 3 nætter i maj 2024
Svar fra General Manager den 13. maj 2024
Dear Jay, Thank you for choosing The Westin Los Angeles Airport and for your review. While we are glad you had a pleasant stay, we regret not meeting some of your expectations. We appreciate your feedback and will share it with the appropriate individuals as we continually strive to enhance our guest services. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Be Well, Mark Goldrup,General Manager

8/10 Udmærket

Jako

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Typisch luchthaven hotel Niks mis mee
Overnattede 1 nat i maj 2024
Svar fra General Manager den 13. maj 2024
Dear Jako, Thank you for choosing us and for taking the time to post a review. We want to be a place where you are given a choice not just to get up but to rise. Our location seamlessly combines inspiring accommodations with enhanced amenities, and we are pleased you enjoyed your stay. We appreciate your feedback, and we hope you will make The Westin Los Angeles Airport your home whenever your travels bring you to the area.Be Well, Mark Goldrup,General Manager

10/10 Fremragende

DOO YOUNG, SEOUL

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra General Manager den 14. maj 2024
Dear Guest, Thank you for choosing us and for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are thrilled you enjoyed your stay. It was our pleasure hosting you at The Westin Los Angeles Airport, and we hope to see you again soon. Be Well, Mark Goldrup,General Manager

10/10 Fremragende

Mark

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Valet and front desk were extremely helpful
Overnattede 1 nat i maj 2024
Svar fra General Manager den 12. maj 2024
Dear Mark, Thank you for choosing us and for your generous review. We are pleased that you enjoyed your stay at The Westin Los Angeles Airport and that our attentive front desk and valet associates helped to elevate your visit. We will share your enlivening comments with them, and we appreciate your recognition of their excellent service. It was our pleasure hosting you, and we look forward to your return.Be Well, Mark Goldrup,General Manager

10/10 Fremragende

Margaret

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
I was charged an early check in fee of $50 before check in/room availability but there were a ton of rooms ready. All of the people waiting in the lobby were checked in.
Overnattede 1 nat i maj 2024
Svar fra General Manager den 12. maj 2024
Dear Margaret, Thank you for staying with us at The Westin Los Angeles Airport and for reviewing your experience. While we hope you had an overall pleasant time, we regret not meeting your expectations regarding our early check-in fee. We offer our apologies if there was any miscommunication on our part. We appreciate all of your feedback and hope to have you as our guest again.Be Well, Mark Goldrup,General Manager