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Anmeldelser af Ocean Lodge Santa Monica Beach Hotel

3 out of 5
Ocean Lodge Santa Monica Beach Hotel
1667 Ocean Avenue Suite 1000, Santa Monica, CA

Anmeldelser

7,8

Godt

Bedømmelse på 10 − Fremragende. 248 af i alt 731 anmeldelser" "
Bedømmelse på 8 − Udmærket. 253 af i alt 731 anmeldelser" "
Bedømmelse på 6 − Okay. 123 af i alt 731 anmeldelser" "
Bedømmelse på 4 − Dårligt. 56 af i alt 731 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 51 af i alt 731 anmeldelser" "

8,4/10

Rengøring

8,2/10

Service og personale

7,2/10

Faciliteter

7,4/10

Overnatningsstedets tilstand og faciliteter

7,8/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

laila

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dyr parkering
Overnattede 3 nætter i maj 2022

4/10 Dårligt

Verificeret rejsende

Synes ikke om: Service og personale
Fine location but expensive
Very discount like and no breakfast. Expensive parking.
Overnattede 1 nat i oktober 2018
Svar fra Guest Relations den 30. okt. 2018
Parking in Santa Monica is quite limited, fortunately we do offer our own spaces onsite with in and out privileges at a fee. Every morning there is coffee and cookies available in the lobby. We're surrounded by restaurants that are within walking distance and offer a discount at Chez Jay for breakfast! We hope we can accommodate you further the next time you visit.

6/10 Okay

Heine, frederiksberg

Synes godt om: Service og personale
Super beliggenhed, acceptabelt hotel.
Det er et lodge - så på ingen måde lækkert. Og i forhold til andre hoteller dyrt. Men det er acceptabelt og ligger ideelt i fht strand, shopping, restauranter og the Pier.

6/10 Okay

Michael

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter
Rooms are small. No kitchen, no microwave, not even coffee machine. At least there was one in the office, which was closed half of the time. Parking is limited and very tight. Park in the back of the building is full of homeless people and junkies, just as the other areas of the city. Not safe area. Someone was knocking on all doors on first floor rooms at 3 am. Anyway.. considering its the cheapest hotel in the area and its almost on the beach its probably worth it to stay there. Property is clean, rooms nice and clean and has daily service.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Ying

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was very kind to keep my luggage till evening.
Overnattede 2 nætter i maj 2024

8/10 Udmærket

CARMEN

Rejste med familie og småbørn
Synes godt om: Rengøring
WHAT I LIKE IS THAT ITS CLOSE TO THE PIER/
Overnattede 1 nat i maj 2024

8/10 Udmærket

kakizawa

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
水廻りの古さは多少気になりましたが、リーズナブルなお値段と素晴らしいロケーション(海から5〜6分)考えれば、かなりお勧めです。スタッフの対応も良かったです。
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Yoram

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

10/10 Fremragende

Holly

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

6/10 Okay

Odai, Tuckahoe

Overnattede 1 nat i marts 2024

6/10 Okay

Verónica

Synes godt om: Rengøring
Synes ikke om: Service og personale
They don’t tell u how many can stay in the room after a long hour drive ther should be at least 2 ppl per bed and it’s fkn stupid
Overnattede 1 nat i marts 2024

8/10 Udmærket

Roxy

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Close to the pier , 3 blocks mx
Overnattede 1 nat i marts 2024

8/10 Udmærket

Chloe

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i marts 2024

10/10 Fremragende

peter

Synes godt om: Overnatningsstedets tilstand og faciliteter
The Perfect place to beside Santa Monica beach. Very friendly and helpful staff . Great value , highly Recommended.
Overnattede 3 nætter i februar 2024

10/10 Fremragende

Sandra L.

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024

8/10 Udmærket

Edward, Medford

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Not luxury, but good value for money, measured against market.
Overnattede 4 nætter i januar 2024

10/10 Fremragende

Tyler

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful spot right next to the pier and beach. Loved the separate rooms and large bathroom. Locked gate code keeps out just anyone. Very comfortable stay, we will be back!
Overnattede 1 nat i januar 2024

10/10 Fremragende

CHRISTINA

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This place was great. Service was excellent. Very clean. Walking distance to the beach. Finding this gem helped us find another gem… Mel’s. Definitely staying again.
Overnattede 1 nat i januar 2024
Svar fra Guest Services den 22. jan. 2024
Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay, appreciated our service, and found our location convenient for beach access. It’s fantastic to know that our place led you to discover Mel’s as well. We’re looking forward to welcoming you back for another memorable stay!

6/10 Okay

Christopher

Rejste med familie
Synes godt om: Service og personale
The carpet and sheets smelled funny
Overnattede 1 nat i januar 2024
Svar fra Guest Services den 16. jan. 2024
Dear guest,Thank you for providing us with your feedback, and we apologize for any inconvenience you encountered during your stay. We take cleanliness and guest comfort seriously, and your comments will be shared with our housekeeping team to ensure the issues you mentioned are addressed promptly. We appreciate your input as it helps us improve the quality of our accommodations. If you decide to stay with us again, we’ll make every effort to provide you with an exceptional experience.Warm regards,The Ocean Lodge Santa Monica Beach Hotel Team

8/10 Udmærket

Erick

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i januar 2024
Svar fra Guest Services den 16. jan. 2024
Dear guest,Thank you for taking the time to leave a rating for your recent stay. We appreciate your feedback and are delighted to see that you had a positive experience with us. If you have any specific comments or suggestions to make your next stay even better, please don’t hesitate to share them with us. We look forward to welcoming you back in the future.Best regards,The Ocean Lodge Santa Monica Beach Hotel Team

2/10 Forfærdeligt

Shandala, Rockmart

Overnattede 1 nat i januar 2024

6/10 Okay

abdellah

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Old vintage building, service is so so. Location is great. Parking is a ripoff, $33 a night! TV didn't work in our room and was never fixed. But if you are on a budget and want to stay in central Santa Monica, this is a good option.
Overnattede 2 nætter i januar 2024
Svar fra Guest Services den 16. jan. 2024
Dear valued guest,Thank you for sharing your feedback with us. We appreciate your comments and apologize for any inconvenience you experienced during your stay. We understand that our historic building may have some quirks, but we take guest comfort seriously. Our team is committed to improving our services, and we’ll address the TV issue immediately. We do understand concerns about parking costs in Santa Monica, and we’ll review our pricing to ensure it aligns with the area. We hope you’ll consider staying with us again in the future, as we continue to enhance the guest experience.Warm regards,The Ocean Lodge Santa Monica Beach Hotel Team

10/10 Fremragende

VALERIE R

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter

6/10 Okay

Herman Alberto Galindo

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Close to points of interest in the city
Overnattede 1 nat i december 2023
Svar fra ocean Lodge den 29. dec. 2023
Thank you for your review, Alberto! We’re glad you enjoyed our convenient location close to many of Santa Monica’s points of interest. We hope to welcome you back soon for an even better experience.

10/10 Fremragende

Michelle

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter

8/10 Udmærket

kenneth

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good option if Price is Right.
It was a good option for the price given its location. The room was a good size for a short stay. The bed was fine. The portable AC had a challenge at times.
Overnattede 3 nætter i november 2023
Svar fra Ocean Lodge den 29. dec. 2023
Thank you for your feedback, Kennith! We’re pleased to hear that you found our hotel a good value for its location and that the room size was suitable for your short stay. We apologize for any inconvenience with the portable AC and will look into this to ensure a more comfortable experience for our future guests. Looking forward to hosting you again!

10/10 Fremragende

Edgar

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great staff
Overnattede 1 nat i november 2023
Svar fra Ocean Lodge - Santa Monica den 29. dec. 2023
Thank you so much for your wonderful review, Edgar! We’re thrilled to hear that you had a great experience with our staff. Your kind words are greatly appreciated, and we look forward to welcoming you back to our hotel in the future!

8/10 Udmærket

Claudia

Overnattede 1 nat i november 2023
Svar fra Guest Services den 20. nov. 2023
Dear Claudia,Thank you so much for taking the time to share your experience at our hotel. We are thrilled to hear that we were able to provide you with a satisfying stay, earning a rating of four out of five stars. Your feedback is invaluable to us as it helps us to understand what we are doing well and where we can improve. We would love to hear more about what we could do to make your next stay even better and achieve that elusive fifth star. We look forward to welcoming you back in the future.Warm regards,

6/10 Okay

Hong

Forretningsrejsende
Overnattede 1 nat i november 2023
Svar fra Guest Services den 14. nov. 2023
Thank you for choosing to stay with us at Ocean Lodge Santa Monica Beach Hotel and for taking the time to share your experience.We’re glad to hear that your stay was okay, but we also understand that there is always room for improvement. We aim for excellence and regret that we did not fully meet your expectations. Could you please share more about what could have made your stay more enjoyable? We hope to have the opportunity to welcome you back in the future, ensuring a stay that not only meets but exceeds your expectations.Warm regards,

4/10 Dårligt

Barbara

Rejste med partner
Hotel room was adequate, felt unsafe in the area and wouldn't recommend going outside after dark. Unidentified screaming on the street was very unsettling.
Svar fra Gs den 6. nov. 2023
Thank you for your feedback. We’re sorry to hear you didn’t feel safe in the area. Your safety is our top priority, and we’ll take your concerns seriously to improve our guests’ experience. We hope you otherwise had a comfortable stay within the hotel.

4/10 Dårligt

Terra

Forretningsrejsende
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Broken AC, unsafe, deceptive upcharges.
Do not stay at this hotel. There is no front desk service. We were greeted with homeless people on the steps, bars on the window and a broken AC they said they would fix but never bothered to show up. There was no phone in the room. The emergency phone to call maintenance r thr manager was missing the receiver. They refused to discount the room and charged me $100 over the hotels.com booking quote. They charged for a parking space and then put someone else in the spot the second night and refused a refund. Terrible.
Overnattede 2 nætter i oktober 2023
Svar fra GS den 26. okt. 2023
Dear Guest,We appreciate your feedback and concerns regarding your recent two-night stay with us. We apologize for any inconvenience you experienced with the air conditioning. Our aim is always to provide a comfortable and enjoyable experience for our guests.We acknowledge your choice to stay with us for the second night, and we genuinely appreciate your continued patronage. Our team is actively working to address any issues related to the air conditioning to ensure it functions optimally.We value your feedback as it helps us improve our services. If you have any further comments or suggestions, please feel free to share them with us. We hope to have the opportunity to welcome you back and provide you with a more satisfying experience in the future.Warm regards,Guest Services

10/10 Fremragende

Enric

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2023
Svar fra gs den 26. okt. 2023
Dear Enric,Thank you for your fantastic 10/10 rating! We're thrilled to know you had an exceptional experience during your stay. If you ever have any feedback or suggestions in the future, please don't hesitate to share. We look forward to welcoming you back soon.Warm regards,

8/10 Udmærket

Nicola

Synes godt om: Rengøring, service og personale
Comfortable enough & good location
Overnattede 2 nætter i oktober 2023
Svar fra Good Morning den 26. okt. 2023
Dear guest,We appreciate your feedback and are pleased to hear that you found our hotel comfortable and enjoyed our prime location. We're committed to continuously enhancing your experience, and your input helps us do just that. If there are any specific ways we can improve, please let us know. We hope to welcome you back for an even more enjoyable stay.Warm regards,General Manager

2/10 Forfærdeligt

Alana

Rejste med familie, Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter
On website it says parking and breakfast included but that’s a lie
Overnattede 1 nat i oktober 2023
Svar fra GM den 26. okt. 2023
Dear guest,We appreciate your feedback, and we apologize for any confusion regarding parking and breakfast. We do offer parking, as indicated on our website and other authorized platforms, and we appreciate your understanding of the associated fees.Regarding breakfast, we provide complimentary coffee, cakes, and cookies in the lobby. However, for a more extensive breakfast experience, we recommend the "BackYard" by "ChezJay," which is independently owned and operated. We apologize if this information was not clear, and we'll work on improving our communication to ensure all guests have accurate expectations.Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a better experience in the future.Warm regards,

10/10 Fremragende

Jessica

Overnattede 1 nat i juni 2023
Svar fra gs den 26. okt. 2023
Dear Jessica,Thank you for your fantastic 10/10 rating! We're thrilled to know you had an exceptional experience during your stay. If you ever have any feedback or suggestions in the future, please don't hesitate to share. We look forward to welcoming you back soon.Warm regards,

10/10 Fremragende

Peter

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
So close to Santa Monica pier! Cannot be beaten. Clean and modern rooms
Overnattede 1 nat i oktober 2023
Svar fra Gs den 5. okt. 2023
We’re glad you had a good time Peter,Thank you

8/10 Udmærket

Hany

Rejste med familie
Location
Overnattede 2 nætter i september 2023
Svar fra Gs den 6. nov. 2023
Thank you for the four out of five rating! We appreciate your feedback and hope to provide an even better experience during your next visit.

6/10 Okay

Jane

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Day away
Staff was great room was small parking small no handicap rooms
Overnattede 1 nat i september 2023
Svar fra GM den 26. okt. 2023
Dear guest,Thank you for your feedback. We're pleased to hear that you found our staff great; they are dedicated to ensuring a pleasant stay for our guests.We understand your concerns about room size and parking. We do offer a variety of room types, and we apologize if the room you had did not fully meet your expectations. Additionally, while we may not have designated handicap rooms, we are committed to accommodating the needs of all our guests to the best of our ability.Your comments are valuable to us, and we'll take them into consideration as we continue to make improvements to enhance the overall guest experience. We hope to welcome you back in the future and provide you with an even more comfortable stay.Warm regards,

10/10 Fremragende

Lindsay

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely clean motel just across the road from the pier and many eateries. Great location, lovely staff, freshly decorated rooms which felt light and airy
Overnattede 2 nætter i september 2023
Svar fra GM den 26. okt. 2023
Dear guest,Thank you for your wonderful feedback! We're delighted to hear that you had a lovely experience during your stay. Our prime location near the pier and eateries is indeed a highlight, and we're thrilled that you found our staff accommodating and the freshly decorated rooms to your liking.Your kind words are much appreciated, and we look forward to welcoming you back for another delightful stay in the future.Warm regards,

6/10 Okay

Uli

Synes godt om: Rengøring, værelsets komfort
Nao vale o preço
O hotel e beeeeem simples. Nao tem estrutura, nao tem recepcao praticamente. O quarto e bom, limpo, bonito, mas e tipo um motel, beira de estrada. Passa pouca seguranca pq a noite nao fica absolutamente ninguem. Se vc tiver problema com sua chave, por exemplo, ja era... A localização e muito boa, mas na regiao vocs encontra hoteis melhores lelo mesmo camor ou menos ate.
Overnattede 1 nat i september 2023
Svar fra Gs den 6. nov. 2023
Agradecemos pelo seu feedback detalhado. Estamos contentes que tenha apreciado a qualidade do quarto e a localização conveniente. Entendemos suas preocupações em relação à estrutura e segurança, e estamos trabalhando para melhorar esses aspectos. Esperamos que considere nos dar outra chance no futuro para uma experiência aprimorada. Obrigado por escolher o nosso hotel.

2/10 Forfærdeligt

Tonya

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I was given 2 rooms that had no air conditioning that worked. We tried 2 rooms. When i went to tell therm again, i was ignored and told through her door to go away. I have COPD and could not breathe and my son thought he was going to fax have a heatstroke. We tried sleeping outside in our convertible but too hot also. I tried to call him from Saturday to this evening and they keep hanging up on me. I had panic attacks all weekend and my son almost had heart stroke. I tried going to officesaturday night ahd some Asian security literally told me to go away that they were doing nothing to help us. I was told i would get a refund istead thru charged be an additional 100 dollars for a room we could not sit in much less sleep in. This has caused me my days wages today since i could not slept all weekend and the same for my son, he had to go to the hospital todayand also lost a day's wages. He was severly dehydrated. Do not book a room at this hotel, trust me I'm still in shambles. Also spent 3 hours on phone with my credit card disputig all these charges from them when they should be paying me for their negligene and our pain and suffering for this horrible experience . As of tonight still gettig hung up on when i call THIS IF THE WORST PLACE AND THE WORST CUSTOMER SERVIE YOU WILL FIND. THIS IS A ZERO START HOTEL.
Overnattede 2 nætter i september 2023

6/10 Okay

Raul

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Nice room, very noisy
The room was cozy and comfortable. However the walls are very thin. The gate for everyone to get in always slammed hard and you hear ALL the traffic. So if you don't mind that, you'll be fine.
Overnattede 1 nat i september 2023
Svar fra GM den 26. okt. 2023
Dear guest,Thank you for your feedback, and we're pleased to hear that you found your room cozy and comfortable. We understand that the thin walls and the noise from outside traffic can be a concern for some guests.We appreciate your understanding and willingness to share your experience with potential future guests. It's valuable feedback that helps set realistic expectations for those considering a stay with us.If there are any specific requests or preferences you have for your next visit, please feel free to let us know, and we will do our best to accommodate them.We hope to have the pleasure of hosting you again, and we'll strive to make your stay even more enjoyable.Warm regards,

4/10 Dårligt

Sheri

Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i september 2023
Svar fra GM den 26. okt. 2023
Dear guest,Thank you for your rating. We appreciate your stay and value your feedback. If you have any comments or suggestions to share in the future, please feel free to do so. We hope to have the opportunity to improve your experience on your next visit.Warm regards,

6/10 Okay

Damien

Overnattede 1 nat i september 2023
Svar fra GM den 26. okt. 2023
Dear guest,Thank you for your review. We appreciate your visit, and your feedback is important to us. If there's anything specific you'd like us to address or improve upon, please don't hesitate to let us know. We hope to welcome you back for an even better experience in the future.Warm regards,

10/10 Fremragende

Cathy

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location. Although no where to sit except for the beds.
Overnattede 3 nætter i august 2023
Svar fra GM den 26. okt. 2023
Dear guest,Thank you for taking the time to share your feedback. We're delighted that you enjoyed our great location. We understand your comment about seating, and we'll take it into consideration as we continue to enhance our guest experience. We hope you had a comfortable stay overall and look forward to welcoming you back in the future.Warm regards,

10/10 Fremragende

Melissa

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We are pretty self-sufficient & didn't need pool & a bunch of amenties so Ocean Lodge was perfect for what we needed- it was clean with super helpful & friendly staff, onsite parking (altho tight) & great price for the location. Sooo close to the Santa Monica Pier, 20 min walk down the beach to Venice & Third Street Promenade shopping a short walk away. A little noisy because of location but it's a busy area. Our room had a queen bed in a small room with a door then King bed in main living space. It worked out really well for our family. I would definitely stay here again.
Overnattede 3 nætter i august 2023
Svar fra gs den 29. aug. 2023
We’re glad you had a great day, please come again.Thank you for the nice review

2/10 Forfærdeligt

Jami

Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property is run down and looks way nicer in pictures. It has a smell to it and the staff is unfriendly and it dose not work to accommodate handicapped guess, do not book here
Overnattede 1 nat i august 2023

10/10 Fremragende

Mosiah

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2023
Svar fra Gs den 29. aug. 2023
Thank you Mosaih, please come again

8/10 Udmærket

Lianne

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Super friendly lady that helped us where she could. Parking with a larger car on the property was difficult, but she helped us with a spot on the parking place next to the hotel. Definitely a place to recommend, since the room is good and it on walking distance to the pier.
Overnattede 2 nætter i august 2023

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Central but very pricey
Good location, comfy place to stay in, historic as well. Not worth the huge price tag though!
Overnattede 2 nætter i juli 2023
Svar fra Ocean Lodge den 29. dec. 2023
Thank you for sharing your thoughts. We’re glad you enjoyed our central location and found our historic hotel comfortable. We understand concerns about pricing and continually strive to balance cost with quality service. We appreciate your feedback as it helps us improve our offerings.