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Anmeldelser af Woodlands Lodge Ilford

2 out of 5
Woodlands Lodge Ilford
60 Woodlands Road, Ilford, England

Anmeldelser

5,0
Bedømmelse på 10 − Fremragende. 25 af i alt 240 anmeldelser" "
Bedømmelse på 8 − Udmærket. 49 af i alt 240 anmeldelser" "
Bedømmelse på 6 − Okay. 38 af i alt 240 anmeldelser" "
Bedømmelse på 4 − Dårligt. 37 af i alt 240 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 91 af i alt 240 anmeldelser" "

5,6/10

Rengøring

6,0/10

Service og personale

4,8/10

Faciliteter

5,0/10

Overnatningsstedets tilstand og faciliteter

4,6/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

Verificeret rejsende

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Dårlig oplevelse - ingen morgenmad
Da vi ankom til hotellet, fik vi af vide at der ikke var ledige værelser på hotellet, så vi blev flyttet til et andet hotel i 4 dage, og var nød til at flytte tilbage til dette hotel de resterende 3 dage! Det var mega irriterende med børn og meget baggage. Der var IKKE morgenmad som der var lovet. Der var Kun cornflakes og vetabix, som man kunne få indenfor én time, ellers blev bestik, tallerkner osv låst.
Overnattede 7 nætter i oktober 2022
Svar fra Victoria den 11. apr. 2023
Dear Guest,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Kind Regards, Management

8/10 Udmærket

Michella

Synes godt om: Rengøring, service og personale
Overnattede 5 nætter i oktober 2019
Svar fra Diana den 26. okt. 2019
Dear guest, Thank you for completing the survey regarding your stay at our property. We were delighted to know that you have enjoyed your stay with us! By telling us what you liked about your stay and how we can improve, you are helping us deliver a better experience for you and other guests in the future. We hope you will come back and see us again soon. Best regards, Diana Georgescu Manager at Woodlands Lodge

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Fint overnatningsted med morgenmad. Morgenbuffet var ret begrænset, og det var det samme der var hver dag. Sengene var rigtig dårlige og hotelværelset var brugt godt og grundigt. Dog var det alt i alt ok. Man skal dog lige have med i sine overvejelser, at det tager knap 1 time ind til London centrum med bus eller tog.
Overnattede 4 nætter i august 2019
Svar fra Diana den 27. aug. 2019
Dear guest, Thank you for completing the survey regarding your stay at our property. We were delighted to know that you have enjoyed your stay with us! By telling us what you liked about your stay and how we can improve, you are helping us deliver a better experience for you and other guests in the future. We hope you will come back and see us again soon. Best regards, Diana Georgescu Manager at Woodlands Lodge

10/10 Fremragende

Rasmus

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Value for money
Glimrende værelse til pengene
Overnattede 2 nætter i oktober 2018
Svar fra Diana den 4. nov. 2018
Dear Rasmus, Thank you for completing the survey regarding your stay at our property. We were delighted to know that you have enjoyed your stay with us! By telling us what you liked about your stay and how we can improve, you are helping us deliver a better experience for you and other guests in the future. We hope you will come back and see us again soon. Best regards, Diana Georgescu Manager at Woodlands Lodge

8/10 Udmærket

Anitta, Fyn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overraskende
Jeg nåede ikke at overnatte, da vi blev flyttet til Grand hotel. De betalte taxaen. Men det jeg så virkede godt-begge steder. Venligt personale og rent over det hele. Dog en ældre stil på begge hoteller, så det var ikke moderne. Jeg havde betalt for eget bad og toilet. Der blev gjort rent hver dag. Jeg var positivt overrasket over det hele. Dog kan det ikke anbefales at bo i byen, eller generelt øst London, pga befolkningen. Det er meget fattigt og ikke rart og gå efter det er mørkt. Jeg er kvinde og blondine, og var meget glad for at jeg ikke rejste uden min mand!
Overnattede 2 nætter i november 2017
Svar fra Diana den 9. feb. 2018
Dear Anitta, Thank you for completing the survey regarding your stay at our property. We were delighted to know that you have enjoyed your stay with us! By telling us what you liked about your stay and how we can improve, you are helping us deliver a better experience for you and other guests in the future. We hope you will come back and see us again soon. Best regards, Diana Georgescu Manager at Woodlands Lodge

8/10 Udmærket

Rasmus

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Fint ophold
Sød og venlig betjening og et ok værelse, der står mål med prisen
Overnattede 3 nætter i oktober 2017
Svar fra Diana den 9. feb. 2018
Dear Rasmus, Thank you for completing the survey regarding your stay at our property. We were delighted to know that you have enjoyed your stay with us! By telling us what you liked about your stay and how we can improve, you are helping us deliver a better experience for you and other guests in the future. We hope you will come back and see us again soon. Best regards, Diana Georgescu Manager at Woodlands Lodge

2/10 Forfærdeligt

Pernille Korné

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Useriøst
Vi kom aldrig, da vi ikke kunne finde stedet og de ikke svarede på deres telefon
Svar fra Diana den 13. jan. 2018
Dear guest, Thank you for completing the survey regarding your stay at our property. By telling us what you did not liked about your stay and how we can improve, you are helping us deliver a better experience for you and other guests in the future. We are very sorry to hear that you had some inconveniences during your stay. We apologize for all the disturbances and hope you will have a wonderful stay in the future. Best regards,

2/10 Forfærdeligt

Timon

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Zimmer war nicht wirklich Sauber, Sofa war unbenutzbar weil es so Dreckig war, im bad qwillte überall bauschaum raus und wir haben keinen service gehabt.
Overnattede 2 nætter i maj 2024

4/10 Dårligt

Iesha

Rejste i en gruppe
Wasn’t as expected
Overnattede 1 nat i maj 2024

6/10 Okay

Krystal

Synes godt om: Service og personale
I’m not sure why I did not know that I would have a shared bathroom, but it was never cleaned and wish I knew this was the case. The place is very old and a little scary, but the staff there are super friendly and helpful. It’s like a hostel where people live there… full time? Maybe halfway house?

2/10 Forfærdeligt

Lisa

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Was supposed to be en suit but no had to walk over a forecourt for a wee. ! Beds are awful felt every spring. No breakfast at all !! No coffee making facilities! Will never stay again and I better get the £50.00 deposit back. !
Overnattede 2 nætter i maj 2024
Svar fra Loredana den 18. maj 2024
Dear guest, Thank you for your feedback. We regret that on this occasion we were unable to fully satisfy your expectations and apologise for any inconvenience that may have been caused.Thank you for choosing to stay with us and we look forward to welcoming you back again soon when we hope to change the negative impression into a more positive one. With kind regards,Manager / Woodlands Lodge Hotel Ilford

6/10 Okay

Mawesome

Synes ikke om: Service og personale
Room size and facilities
Overnattede 2 nætter i april 2024
Svar fra Loredana den 11. maj 2024
Dear Guest,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Best regards , Management Team

2/10 Forfærdeligt

Santhosh

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I stayed their for 3nights Main problem is no attached toilet other thing is 1toilet amd bathroom ised by 15peoples i wait out side for nearly 1hr to bathroom after.Then staff i report them when i check in tv is not working then never sort out that problem in 3days .wifi they have in my room whike i search even their username also not shown #no toilet #no wifi#no Tv #
Overnattede 3 nætter i april 2024
Svar fra Loredana den 11. maj 2024
Dear Guest,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Best Regards , Management Team

2/10 Forfærdeligt

Turikson

Rejste med partner
Synes ikke om: Rengøring, service og personale
Terrible
Overnattede 1 nat i april 2024
Svar fra Loredana den 26. apr. 2024
Dear Guest,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Regards,ManagementWoodlands Lodge

2/10 Forfærdeligt

Jayde

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Finding this property was extremely challenging, the service was absolutely terrible. The street was very sketchy and felt very unsafe. The reception was awful and was not pleasant, they were hesitant about the prices and charged me an unreasonable amount, not what was promised. Once settled into our room, 3 men barged into our room saying they needed to “measure” things in the room. As a young girl I felt very unsafe and unwelcome, with 3 grown men barging into my room. They stood there laughing thinking it was hilarious, as my friend and I were both clearly uncomfortable. After that incident I immediately went down to reception and asked for a refund as I was not staying there. They refused any sort of refund and were extremely rude. I would never recommend this accommodation to anyone whatsoever.
Overnattede 3 nætter i april 2024
Svar fra Loredana den 26. apr. 2024
Dear Guest,Thank you for taking time to provide us with feedback of your stay.We assure you that we have noted your comments and will immediately be addressing our team members regarding your feedback.Kind regards,Manager / Woodlands Lodge Hotel Ilford

4/10 Dårligt

Amanpreet

Rejste med partner
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
There is just one toilet with attached shower for all the rooms , and this toilet also broken .
Overnattede 1 nat i april 2024
Svar fra Loredana den 18. apr. 2024
Dear guest, Thank you for your feedback. We regret that on this occasion we were unable to fully satisfy your expectations and apologise for any inconvenience that may have been caused.Thank you for choosing to stay with us and we look forward to welcoming you back again soon when we hope to change the negative impression into a more positive one. With kind regards,Manager / Woodlands Lodge Hotel Ilford

4/10 Dårligt

Syed obaid ullah

Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Totally terrible front desk and customer service. Broken floor at washroom. Once I asked for something I might have left and if they have lost and found. I didn’t get any proper response. One of the staff said the cleaner will through anything left.
Overnattede 2 nætter i marts 2024
Svar fra Loredana den 18. apr. 2024
Dear guest, Thank you for your feedback. We regret that on this occasion we were unable to fully satisfy your expectations and apologise for any inconvenience that may have been caused.Thank you for choosing to stay with us and we look forward to welcoming you back again soon when we hope to change the negative impression into a more positive one. With kind regards,Manager / Woodlands Lodge Hotel Ilford

2/10 Forfærdeligt

Emma

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Loredana den 26. mar. 2024
Dear Guest,Thank you for completing our survey regarding your recent stay at our property.Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours.By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Kind regards,Loredana

6/10 Okay

Anthony

Overnattede 1 nat i marts 2024
Svar fra Loredana den 21. mar. 2024
Dear Guest,Thank you for completing our survey regarding your recent stay at our property.Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours.By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Kind regards,Management Team

2/10 Forfærdeligt

Peter

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Firstly the shower was broke 2nd the heater in the room didn't work. The fire alarms went off after someone burned their oil while cooking. A couple arguing on the landing late evening. 2 big holes in the wall. Was not a nice room. I checked out after 2 days an paid for 6. Asked for a refund was told to send in a email which i have an the hotel as not replied an ive still not received.my £50.00 security money. I would advise anyone to avoid this place like the plague. Absolutely disgusting
Overnattede 6 nætter i marts 2024
Svar fra Loredana den 14. mar. 2024
Dear Guest,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.The security deposit was never charged, therefore you will not see as money refunded. The deposit was only blocked, hold as pending transaction, and once it got released , it will be added into your balance. If the money is no longer on hold, in your pending transaction it means it got released already. Regards, Management Team

2/10 Forfærdeligt

Robert

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Ein dreck schimmelig und alt
Overnattede 1 nat i marts 2024
Svar fra Loredana den 14. mar. 2024
Dear guest, Thank you for your feedback. We regret that on this occasion we were unable to fully satisfy your expectations and apologise for any inconvenience that may have been caused.Thank you for choosing to stay with us and we look forward to welcoming you back again soon when we hope to change the negative impression into a more positive one. With kind regards,Manager / Woodlands Lodge Hotel Ilford

8/10 Udmærket

Syed obaid ullah

Overnattede 1 nat i februar 2024
Svar fra Loredana den 21. mar. 2024
Dear Guest,Thank you for completing our survey regarding your recent stay at our property.Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours.By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Kind regards,Management Team

2/10 Forfærdeligt

Abiola

Rejste i en gruppe
Synes godt om: Faciliteter
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I didn't enjoy the room the toilet was at out side I will not recommend anyone
Svar fra Loredana den 14. mar. 2024
Dear guest, Thank you for your feedback. We regret that on this occasion we were unable to fully satisfy your expectations and apologise for any inconvenience that may have been caused.Thank you for choosing to stay with us and we look forward to welcoming you back again soon when we hope to change the negative impression into a more positive one. With kind regards,Manager / Woodlands Lodge Hotel Ilford

2/10 Forfærdeligt

Grace

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Don’t go here
I was charged a £50 damage deposit upon check in, this was expected but the state of the room was not! Literally every piece of furniture in this room was already broken. I checked out after falling through a hole in the bathroom floorboards. It is over seven days ago and I have still not received my damage deposit. The ‘hotel’ was very unsafe, electric heaters balanced in the floor, room door hanging on hinges and lock had been broken, external door unable to close. Fire doors hanging off. Do not take your children here. Also live with rodents and very unclean.
Overnattede 3 nætter i februar 2024
Svar fra Loredana den 14. mar. 2024
Dear Guest,Thank you for taking time to provide us with feedback of your stay.We are very sorry to learn of the issues you had. We assure you that we have noted your comments and will immediately be addressing our team members regarding your feedback.Kind regards,Manager / Woodlands Lodge Hotel Ilford

10/10 Fremragende

Mazhar

Overnattede 1 nat i februar 2024
Svar fra Loredana den 14. mar. 2024
Dear Guest,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Regards, Management Team

2/10 Forfærdeligt

Ivo

Overnattede 1 nat i februar 2024
Svar fra Loredana den 14. mar. 2024
Dear Guest,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Regards, Management Team

4/10 Dårligt

Syed obaid ullah

Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Very bad experience. Door room was broken and has to left up to close which will cause big bang. Washroom not in good condition. There big patch broken floor. I had to wait one day to get tv remote.
Overnattede 3 nætter i februar 2024
Svar fra Loredana den 20. feb. 2024
Dear Guest,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Management Woodlands Lodge

2/10 Forfærdeligt

Vimalraj

Overnattede 3 nætter i februar 2024
Svar fra Loredana den 20. feb. 2024
Dear guest, Thank you for taking the time to post an online review following your stay at Woodlands Lodge Hotel Ilford. I am looking forward to welcoming you back in the future.Kind regards,Manager / Woodlands Lodge Hotel Ilford

2/10 Forfærdeligt

Vincent

Synes ikke om: Rengøring
Svar fra Loredana den 20. feb. 2024
Dear guest, Thank you for taking the time to post an online review following your stay at Woodlands Lodge Hotel Ilford. I am looking forward to welcoming you back in the future.Kind regards,Manager / Woodlands Lodge Hotel Ilford

2/10 Forfærdeligt

Jai Kumar

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Loredana den 20. feb. 2024
Dear guest, Thank you for taking the time to post an online review following your stay at Woodlands Lodge Hotel Ilford. I am looking forward to welcoming you back in the future.Kind regards,Manager / Woodlands Lodge Hotel Ilford

2/10 Forfærdeligt

Purnachander

Not suitable for family. Too old cots and beds. Broken shower. Leaking from different locations. TV is there but no remote…
Overnattede 2 nætter i februar 2024
Svar fra Loredana den 20. feb. 2024
Dear Guest,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Regards, Management Woodlands Lodge

2/10 Forfærdeligt

Hanfa

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Loredana den 20. feb. 2024
Dear guest, Thank you for taking the time to post an online review following your stay at Woodlands Lodge Hotel Ilford. I am looking forward to welcoming you back in the future.Kind regards,Manager / Woodlands Lodge Hotel Ilford

2/10 Forfærdeligt

Lucy

Synes ikke om: Rengøring, service og personale
Overnattede 2 nætter i januar 2024
Svar fra Loredana den 20. feb. 2024
Dear guest, Thank you for taking the time to post an online review following your stay at Woodlands Lodge Hotel Ilford. I am looking forward to welcoming you back in the future.Kind regards,Manager / Woodlands Lodge Hotel Ilford

2/10 Forfærdeligt

Ajmal

Overnattede 1 nat i januar 2024
Svar fra Loredana den 20. feb. 2024
Dear guest, Thank you for taking the time to post an online review following your stay at Woodlands Lodge Hotel Ilford. I am looking forward to welcoming you back in the future.Kind regards,Manager / Woodlands Lodge Hotel Ilford

4/10 Dårligt

Vijay

Rejste med familie
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra Loredana den 20. feb. 2024
Dear guest, Thank you for taking the time to post an online review following your stay at Woodlands Lodge Hotel Ilford. I am looking forward to welcoming you back in the future.Kind regards,Manager / Woodlands Lodge Hotel Ilford

2/10 Forfærdeligt

Muhammad

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Disgrace to be on Hotels.com
Yes plenary free parking. BUT This lodge is Not for a paying guest. I travelled with family 2 little kids and got offered a room with NO bathroom asked to use a shared bathroom which was so dirty filthy disgusting, i refused to stay and asked for my money back. Then they gave me a room with bathroom. In the room the carpet was so filthy so dirty you cant walk bare feets. Beed sheets were a bit clean but had some hairs on it. Complementary Breakfast from 7.30 till 8.30 BUT from 7.30 till 8.15 there was NO MILK, NO SUGAR, NO BREAD and no one was in kitchen or at reception. after 8.15 receptionist came and then we found milk & bread in kitchen. KITCHEN CLEANNESS 1 OUT OF 10. BEDROOM CLEANNESS 2 OUT OF 10. BATHROOM WAS CLEAN. First thought about this place. It looked like homeless peoples staying at this lodge paid by council. I arrived very late so i had to stay. My mistake i never checked the reviews. THIS LODGE SHOULDN'T BE ON HOTELS.COM ITS A DISGRACE.
Overnattede 1 nat i december 2023
Svar fra Loredana den 5. jan. 2024
Dear Guest, Thank you for taking the time to review your stay.We are very sorry to learn of the issues you had. We always strive to provide our guests with the room that best suits their preferences and can only apologise. Don't hesitate to let our team know of any concerns at any time and we will always do our best to find a comfortable solution.We hope to be able to welcome you back on a return visit for an improved experience.Best regards,Manager / Woodlands Lodge Hotel Ilford

2/10 Forfærdeligt

Raj

Overnattede 1 nat i december 2023
Svar fra Loredana den 5. jan. 2024
Dear guest, Thank you for taking the time to post an online review following your stay at Woodlands Lodge Hotel Ilford. I am looking forward to welcoming you back in the future.Kind regards,Manager / Woodlands Lodge Hotel Ilford

2/10 Forfærdeligt

chloe

Rejste med partner, Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
the room was filthy. we got locked out of our room 3 times the staff were no help just offered to give us a room for 2 when there were 4 of us. my friend cut there finger in the building due to sharp door. the bathroom was disgusting never again 0/10
Overnattede 1 nat i december 2023
Svar fra Loredana den 5. jan. 2024
Dear Guest, Thank you for taking the time to review your stay.We are very sorry to learn of the issues you had. We always strive to provide our guests with the room that best suits their preferences and can only apologise. Don't hesitate to let our team know of any concerns at any time and we will always do our best to find a comfortable solution.We hope to be able to welcome you back on a return visit for an improved experience.Best regards,Manager / Woodlands Lodge Hotel Ilford

2/10 Forfærdeligt

Corina

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Loredana den 5. jan. 2024
Dear guest, Thank you for taking the time to post an online review following your stay at Woodlands Lodge Hotel Ilford. I am looking forward to welcoming you back in the future.Kind regards,Manager / Woodlands Lodge Hotel Ilford

2/10 Forfærdeligt

Mojisola

Overnattede 2 nætter i november 2023
Svar fra Loredana den 20. feb. 2024
Dear guest, Thank you for taking the time to post an online review following your stay at Woodlands Lodge Hotel Ilford. I am looking forward to welcoming you back in the future.Kind regards,Manager / Woodlands Lodge Hotel Ilford

2/10 Forfærdeligt

Meyuu

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Just disgusting dont book this hotel. Rooms smelt, dirty staff were no help.
Overnattede 1 nat i december 2023
Svar fra Loredana den 5. jan. 2024
Dear Valued Guest, Thank you for taking the time to inform us about your recent experience at Woodlands Lodge. Your feedback is essential to us and on behalf of the Hotel Team, please accepts our sincerest apologies for any inconvenience we may have caused you. I was very surprised to read your comments regarding the service as this is not the feedback we normally get. Please accept my apologies and let me reassure you that we are trying our best to make sure that the stay of every guest is enjoyable and memorable. I hope you will give us another chance to serve you and we will be able to change a negative impression on a more positive one.Kind Regards, Manager Woodlands Lodge Hotel

2/10 Forfærdeligt

Sami

Overnattede 1 nat i december 2023
Svar fra Loredana den 5. jan. 2024
Dear guest, Thank you for taking the time to post an online review following your stay at Woodlands Lodge Hotel Ilford. I am looking forward to welcoming you back in the future.Kind regards,Manager / Woodlands Lodge Hotel Ilford

8/10 Udmærket

Roxanne

Overnattede 1 nat i december 2023
Svar fra Loredana den 5. jan. 2024
Dear guest, Thank you for taking the time to post an online review following your stay at Woodlands Lodge Hotel Ilford. I am looking forward to welcoming you back in the future.Kind regards,Manager / Woodlands Lodge Hotel Ilford

2/10 Forfærdeligt

Himal

No drinking water no heating such a terrible place to spent a night
Overnattede 1 nat i december 2023
Svar fra Loredana den 5. jan. 2024
Dear Valued Guest, Thank you for taking the time to inform us about your recent experience at Woodlands Lodge. Your feedback is essential to us and on behalf of the Hotel Team, please accepts our sincerest apologies for any inconvenience we may have caused you. I was very surprised to read your comments regarding the service as this is not the feedback we normally get. Please accept my apologies and let me reassure you that we are trying our best to make sure that the stay of every guest is enjoyable and memorable. I hope you will give us another chance to serve you and we will be able to change a negative impression on a more positive one.Kind Regards, Manager Woodlands Lodge Hotel

4/10 Dårligt

Philip

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
You get what you pay for
Overnattede 1 nat i december 2023
Svar fra Loredana den 5. jan. 2024
Dear guest, Thank you for taking the time to post an online review following your stay at Woodlands Lodge Hotel Ilford. I am looking forward to welcoming you back in the future.Kind regards,Manager / Woodlands Lodge Hotel Ilford

2/10 Forfærdeligt

Sarah

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i november 2023
Svar fra Loredana den 5. jan. 2024
Dear guest, Thank you for taking the time to post an online review following your stay at Woodlands Lodge Hotel Ilford. I am looking forward to welcoming you back in the future.Kind regards,Manager / Woodlands Lodge Hotel Ilford

6/10 Okay

Muhammad Shamim

Overnattede 1 nat i november 2023
Svar fra Loredana den 5. jan. 2024
Dear guest, Thank you for taking the time to post an online review following your stay at Woodlands Lodge Hotel Ilford. I am looking forward to welcoming you back in the future.Kind regards,Manager / Woodlands Lodge Hotel Ilford

8/10 Udmærket

Usman

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023
Svar fra Loredana den 5. jan. 2024
Dear guest, Thank you for taking the time to post an online review following your stay at Woodlands Lodge Hotel Ilford. I am looking forward to welcoming you back in the future.Kind regards,Manager / Woodlands Lodge Hotel Ilford

2/10 Forfærdeligt

Home

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dirty carpet , very bad shower system, poor breakfast and they took £50 as a deposit , I don’t what for?
Overnattede 1 nat i november 2023
Svar fra Loredana den 5. jan. 2024
Dear guest, Thank you for taking the time to share your feedback. It is unfortunate that there has been an issue with the pre-authorisation and this is the matter that affected your stay. Due to hotel policy, a pre-authorisation is to be taken upon arrival but should release within a certain number of days. The policy is available on our hotel websites as well as on all booking agents’ websites. The taking of a 50 deposit is our and many Hotels procedure and I am sorry if this was inconvenient, however this is common practice across the world.We would like the opportunity to host you again in the future. Best Wishes,Manager / Woodlands Lodge Hotel Ilford

2/10 Forfærdeligt

Simon

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Dreadful. old food out on surfaces. Gerally filthy. Have phots if required.
Overnattede 1 nat i oktober 2023
Svar fra Loredana den 5. jan. 2024
Dear Guest, Thank you for taking the time to review your stay.We are very sorry to learn of the issues you had. We always strive to provide our guests with the room that best suits their preferences and can only apologise. Don't hesitate to let our team know of any concerns at any time and we will always do our best to find a comfortable solution.We hope to be able to welcome you back on a return visit for an improved experience.Best regards,Manager / Woodlands Lodge Hotel Ilford