Classic-suite - privat badeværelse
Tjek tilgængelighed

Anmeldelser af Vilenza Hotel

3.5 out of 5
Vilenza Hotel
38 Newark Street, London, England

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 116 af i alt 216 anmeldelser" "
Bedømmelse på 8 − Udmærket. 54 af i alt 216 anmeldelser" "
Bedømmelse på 6 − Okay. 17 af i alt 216 anmeldelser" "
Bedømmelse på 4 − Dårligt. 15 af i alt 216 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 14 af i alt 216 anmeldelser" "

8,6/10

Rengøring

8,8/10

Service og personale

8,0/10

Faciliteter

8,0/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

André

Overnattede 1 nat i juli 2023
Svar fra HOTEL MANAGEMENT den 9. feb. 2024
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you as soon as possible Thank you for your generosity. Vilenza Hotel, Regards

10/10 Fremragende

Michael

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i april 2023
Svar fra HOTEL MANAGEMENT den 9. feb. 2024
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you as soon as possible Thank you for your generosity. Vilenza Hotel, Regards

2/10 Forfærdeligt

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dont go there
Ingen varm vand, ingen holder til bruser, larmende køleskab på værelset, skummel kvarter. Dont go there
Overnattede 1 nat i september 2019
Svar fra sam den 4. okt. 2019
thank you

8/10 Udmærket

Claus

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i april 2019
Svar fra Sam den 26. apr. 2019
Thank you

8/10 Udmærket

Rikke

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i april 2019
Svar fra Sam den 9. apr. 2019
Dear Rikke Thank you very much

8/10 Udmærket

Sara

Rejste med familie
Synes godt om: Rengøring, service og personale
Staff & service was very good.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Violeta

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The rooms decoration is beautiful and they are very clean. The staff is super nice and helpful! Location is convenience and close to many places.
Overnattede 2 nætter i april 2024

10/10 Fremragende

Anthony

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The man on reception was fantastic, really made an effort and was able to fulfil a small request to change rooms. unfortunately I cannot remember his name however he made us feel incredibly welcome. The room was clean, neat and had everything that was needed although the iron was poor and didn't really work. Apart from that it was a great stay overall and would stay again
Overnattede 1 nat i april 2024

10/10 Fremragende

Marlon Charles

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very affordable stay considering it’s close to central. The room in itself was decent, had the amenities I needed. Even had an iron which I used. One downside was it didn’t have an aircon. Also would have like if room was more isolated rather than located so close to main hallway and reception but then the building didn’t have much space. However this didn’t affect my stay. Bed wasn’t the best and the extra bed wasn’t comfortable according to a friend who stayed in for a few hours. Bathroom was clean and neat, but didn’t have bathroom mats provided, as floor would have been wet easily as the shower door needed fixing as it wouldn’t shut properly while you were having a shower. But for the price I paid of £75 at the time, it’s wasn’t that big of a deal, there’s always room for improvement though. Receptionist was very friendly, polite, and very accomodating, 10/10 for the staff.
Overnattede 1 nat i april 2024

10/10 Fremragende

Jonathan

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great value. Lovely reception assistance.
Overnattede 1 nat i januar 2024
Svar fra Vilenza Hotel Management den 18. feb. 2024
Dear Guest, Thank you for your interest in Vilenza Hotel and your nice review. It is always a pleasure to accommodate you in our lovely boutique hotel. We value your feedback and hope to host you as soon as possible. Thank you for your generosity. Regards

10/10 Fremragende

Sya

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great location
2 minutes walk from hospital and has great staff
Overnattede 1 nat i januar 2024
Svar fra Vilenza Hotel Management den 14. feb. 2024
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you as soon as possible Thank you for your generosity.Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you as soon as possible Thank you for your generosity. Regards,Vilenza Hotel

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Gr8
Great location 2 minutes walk from hospital and has regular keys door to enter the room
Overnattede 1 nat i februar 2024
Svar fra Vilenza Hotel Management den 14. feb. 2024
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you as soon as possible Thank you for your generosity. Regards

6/10 Okay

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Jag blev trevligt bemött vid incheckningen. Hotellet är... inte av högre standard, gammal byggnad och trätrappor som knarrar och en heltäckningsmatta som har hängt med ett tag. Rummet osade av fukt och det var kallt. Sängen bäddades inte trots att städpersonal varit inne och plockat skräp. Det var klart lägre standard än vad jag förväntade mig. Läget är bra, ganska nära tunnelbanan - vilket är bra eftersom man inte vill hänga i det där området runt hotellet.
Overnattede 2 nætter i februar 2024
Svar fra Vilenza Hotel Management den 13. feb. 2024
Dear Guest, Thank you for your feedback. Your comments are very important to us. Although you were happy in some point with us we also feel sorry that we didn't meet your expectations fully. We aim to offer an excellent hospitality experience to all our guests and provide 100% guest satisf In this regard, your comments are shared with the related departments to take the necessary action . We would love to see you soon in our hotel and get a chance to exceed your expectations this time. Sincerely,

2/10 Forfærdeligt

Pushkar

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
waiting 20 minutes to get in in rain at 8pm..and then a guest let me in...20 more mins to get someone at reception. checkout time 8am ..no one at reception..power cut on that floor too...what a terrible place. small bed in length and external noise too.
Overnattede 1 nat i februar 2024

8/10 Udmærket

Halimah

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Very pleased with the service
Overnattede 1 nat i januar 2024
Svar fra HOTEL MANAGEMENT den 9. feb. 2024
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you as soon as possible Thank you for your generosity. Vilenza Hotel, Regards

10/10 Fremragende

Md

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a good hotel. I love to stay here. Thanks to Oznur for great service❤️
Overnattede 1 nat i januar 2024
Svar fra HOTEL MANAGEMENT den 9. feb. 2024
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you as soon as possible Thank you for your generosity. Vilenza Hotel, Regards

2/10 Forfærdeligt

Sarafat

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
L’accueil pas terrible. Chambre petite est sale. Le lit pour le 3eme personne est minuscule. Pas de room service meme si vous annoncez que vous souhaitiez le service. Lavabo vraiment petite et le tapis au sol vraiment sale et vieux. Je ne recommande pas cet hôtel.
Overnattede 2 nætter i januar 2024

10/10 Fremragende

Waqas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i januar 2024
Svar fra HOTEL MANAGEMENT den 9. feb. 2024
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you as soon as possible Thank you for your generosity. Vilenza Hotel, Regards

10/10 Fremragende

Stephan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
good accommodation, centrally located
The hotel is located close to the Tube station Whitechapel, the spacious room including private bathroom was clean and contained everything you need. In the event of technical issues (like heating couldn't be turned on) the receptionist was able to solve the problem immediately. The room also have access to the backyard which in summer certainly will be nice to have.
Overnattede 2 nætter i januar 2024
Svar fra HOTEL MANAGEMENT den 9. feb. 2024
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you as soon as possible Thank you for your generosity. Vilenza Hotel, Regards

2/10 Forfærdeligt

David

Forretningsrejsende, Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Joke of a place chucked out because we're smokers not smoking in there outside even though burn holes in carpet on arrival and smashed mirror in bedroom to then be told to leave and have to get another hotel last minute still waiting on refund
Overnattede 4 nætter i december 2023
Svar fra ADAM den 25. dec. 2023
Dear David, We are sorry for the inconvenience you may have faced although you had to leave earlier and check out as you and your team had come against our house rule by having cannabis which gave a really bad smell on the floor which you were on and throughout the hotel. We had already warned you for the two nights and the third night we couldn't have you stay anymore DUE TO THE VERY BAD SMELL. That is the truth David, the rest of your comment is very surprising as we do not have burn holes and so on in the room. Regards

10/10 Fremragende

Savitha

Overnattede 1 nat i december 2023
Svar fra Vilenza Hotel Management den 24. dec. 2023
Dear Savita, Thank you for rating us.It is an honor to know that we got your appreciation.We would love to welcome you soon.Sincerely,

10/10 Fremragende

Ryan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hidden Gem in Central
Great little hotel when you need somewhere to stay in Central.
Overnattede 1 nat i december 2023
Svar fra Vilenza Hotel Management den 24. dec. 2023
Dear Ryan, Thank you for your feedback.It is an honor to know that we got your appreciation. Your comments are very important for our team who puts a great effort into providing the highest quality service. We would love to welcome you soon.Sincerely,Vilenza Hotel Management

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 4 nætter i december 2023
Svar fra Vilenza Hotel Management den 24. dec. 2023
Dear Guest,Thank you for ranking.It is an honor to know that we got your appreciation.We would love to welcome you soon.Sincerely,Vilenza Hotel Management

8/10 Udmærket

Mike

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
My first time in this hotel, friendly reception and explanation for the door code etc, I stayed 3 nights and found the microwave, toaster etc very useful for a quick breakfast. I was however disappointed that they had used a single size duvet inside a double duvet cover, fortunately the weather was mild that week otherwise it would have been almost useless to keep warm. The staff did however repair the faulty heating fairly quickly.
Overnattede 3 nætter i december 2023
Svar fra HOTEL MANAGEMENT den 9. feb. 2024
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you as soon as possible Thank you for your generosity. Vilenza Hotel, Regards

6/10 Okay

Verificeret rejsende

Rejste i en gruppe
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Stick with the hotel, not the studio.
Room booked at actual hotel location we were told was having an issue with damp and instead offered a studio a 6/7 min walk from the hotel. The receptionist was super friendly and leaks happen so we accepted. Advice would be don’t do this, stick with hotel room and don’t take studio option. Cleanliness was poor, condition of the bathroom was poor and comfort of the sofa bed was terrible. The studio is located above a chicken shop and the smells aren’t great. Located on a main road (opposite Blind Beggar pub) and was very noisy - luckily we had ear plugs. Great staff member, poor cleanliness and condition of room.
Overnattede 1 nat i december 2023
Svar fra ADAM den 9. dec. 2023
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you in the shortest time possible Thank you for your generosity. Vilenza Hotel, Regards

6/10 Okay

David

Forretningsrejsende
Synes godt om: Service og personale
Reasonable
An ok hotel for London standards. A bit tired but comfortable enough. The surrounding area of the hotel is grim
Overnattede 1 nat i december 2023
Svar fra ADAM den 9. dec. 2023
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you in the shortest time possible Thank you for your generosity. Vilenza Hotel, Regards

4/10 Dårligt

miss m

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Not for me
Sadly I couldn’t recommend. I’ve lived in London for 10 years previously but even I felt like this was in a really shady and unsafe area. Place felt run down, I had no pillowcases on my pillows, no hand towel in the bathroom and a single duvet in a double cover on a double bed. Wouldn’t return personally but also wouldn’t fault service as he did quickly provide pillowcases
Overnattede 1 nat i december 2023

8/10 Udmærket

Eiichi

Overnattede 2 nætter i december 2023
Svar fra HOTEL MANAGEMENT den 9. feb. 2024
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you as soon as possible Thank you for your generosity. Vilenza Hotel, Regards

10/10 Fremragende

Kimberly

Overnattede 1 nat i november 2023
Svar fra ADAM den 9. dec. 2023
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you in the shortest time possible Thank you for your generosity. Vilenza Hotel, Regards

10/10 Fremragende

James

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff. Great price for the location. All the facilities needed for a one night stay in London
Overnattede 1 nat i november 2023
Svar fra ADAM den 9. dec. 2023
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you in the shortest time possible Thank you for your generosity. Vilenza Hotel, Regards

6/10 Okay

Tom

Rejste med familie
Synes godt om: Service og personale
Helt greit for en natt. Men å ta 30 pund ekstra for å sjekke inn 23:00 og ikke 21:30 er grunn nok i seg selv til å ikke bruke dette stedet. De reklamerte med døgnåpen resepsjon. Hvorfor 30 pund ekstra?
Overnattede 1 nat i november 2023
Svar fra HOTEL MANAGEMENT den 9. feb. 2024
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you as soon as possible Thank you for your generosity. Vilenza Hotel, Regards

8/10 Udmærket

Riccardo

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Buona scelta on budget
Hotel con personalità, ottima attenzione del personale che ti accoglie e sorride. Stanza pilota con mobili eccentrici ma nuovi. Il bagno un po' vecchio. Settore a ridosso del centro, ma un po degradato. Solo ristoranti indiani o asiatici nei dintorni.
Overnattede 1 nat i november 2023
Svar fra ADAM den 9. dec. 2023
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you in the shortest time possible Thank you for your generosity. Vilenza Hotel, Regards

10/10 Fremragende

Mavis

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great value for money,
I stayed with my family here and thought this is only a small hotel. We think it’s one of the best. You get a fridge, microwave, toaster etc in your room. The room was very clean and tidy too. Staff were very polite and friendly especially David . Great value for money and close to underground station for travel around London. I will stay here again.
Overnattede 1 nat i november 2023
Svar fra ADAM den 21. nov. 2023
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you in the shortest time possible Thank you for your generosity. Vilenza Hotel, Regards

10/10 Fremragende

Jonathan

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great value trip. very peaceful despite being in a busy area
Overnattede 1 nat i november 2023
Svar fra ADAM den 21. nov. 2023
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you in the shortest time possible Thank you for your generosity. Vilenza Hotel, Regards

10/10 Fremragende

Irin Aktar

Overnattede 1 nat i november 2023
Svar fra ADAM den 21. nov. 2023
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you in the shortest time possible Thank you for your generosity. Vilenza Hotel, Regards

4/10 Dårligt

Gabrielle

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2023
Svar fra ADAM den 18. nov. 2023
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you in the shortest time possible Thank you for your generosity. Vilenza Hotel, Regards

10/10 Fremragende

Matthew

Overnattede 1 nat i november 2023
Svar fra ADAM den 18. nov. 2023
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you in the shortest time possible Thank you for your generosity. Vilenza Hotel, Regards

10/10 Fremragende

Lester

Overnattede 1 nat i november 2023
Svar fra ADAM den 18. nov. 2023
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you in the shortest time possible Thank you for your generosity. Vilenza Hotel, Regards

4/10 Dårligt

Jeffrey

Rejste med partner
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
At 5 pm, we could not check in because there was not a staff member available to check us in. The front door was locked and they did not show up for another half hour. When we were finally shown to our room, it was flooded. We were assigned another room which had no environmental temperature control. When attempting to shower in the morning, there was no water supply to the room, except for the ceiling, which dripped water without stopping. Eventually, the water supply was restored and showering commenced. The water temp continuously fluctuated between cold and scalding with no adjustment of the valve. The only redeeming factor was a good local pub. Maybe try camping instead? Please note that I am not one who normally submits reviews. I do not recommend this place.
Overnattede 2 nætter i november 2023
Svar fra Adam den 16. nov. 2023
Dear Guest, We are sorry for the inconvenience you may have faced during your stay at Vilenza Hotel, although our night reception went on lunch to get a meal which may be the reason of the short wait we apologies for such inconvenience. We really appreciate if your allegation are true with all this false information our room have never been flooded also our hotel is always warm during the winter. Kind Regards, Vilenza Hotel

6/10 Okay

Craig

Forretningsrejsende
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was nice and the staff were helpful. However, the doorbell/door knock does not work or staff were instructed not to answer the door. Otherwise the room was nice and well-equipped. The area around the hotel is awful, a very diverse place that is very disruptive and alarming.
Svar fra Adam den 16. nov. 2023
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. The door bell do work and we always welcome our guest as we are boutique hotel our staff can be occupied with a check-in which can be the reason for short wait at door. We value your feedback and hope to host you in the shortest time possible Thank you for your generosity. Vilenza Hotel, Regards

10/10 Fremragende

Dan

Overnattede 1 nat i november 2023
Svar fra Adam den 16. nov. 2023
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you in the shortest time possible Thank you for your generosity. Vilenza Hotel, Regards

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super customer service!
My stay at Vilenza Hotel was amazing. I stay for 5 Nights and again rebook for 1 night. Everything was excellent. I cant praise the staff enough, they are amazing! helpful and friendly. I will definite recommend it and stay again when in London as its closer to the tube and all necessary things.
Overnattede 5 nætter i november 2023
Svar fra Adam den 16. nov. 2023
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you in the shortest time possible Thank you for your generosity. Vilenza Hotel, Regards

2/10 Forfærdeligt

Sherif

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room is very small and cold. Our room is in the building towel and linen storage area. This is a small house turned into rooms for stay.
Overnattede 3 nætter i november 2023
Svar fra Adam den 16. nov. 2023
Dear Guest, We are sorry for the inconvenience you may have faced during your stay at Vilenza Hotel, although the double room got nothing to do with the linens we apologies for such inconvenience may accrued for you and if told at the time we would of try our best to change to your preference. The rooms are always warm you just need to adjust the temperature on the radiator as some guest do travel from colder climates which they tend to turn it off. Kind Regards, Vilenza Hotel

6/10 Okay

Keii

Forretningsrejsende
Synes ikke om: Rengøring
Overnattede 4 nætter i november 2023
Svar fra Adam den 16. nov. 2023
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you in the shortest time possible Thank you for your generosity. Vilenza Hotel, Regards

10/10 Fremragende

Vebjørn

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent stay in a vibrant part of London.
We had a very pleasant stay at Vilenza Hotel. We were greeted by a very polite and welcoming staff, with Adam as our concierge. We were also offered an upgrade on our room. We recieved several suggestions about what we could spend our time doing in London, and everytime we had a question or request, big og small, Adam and his staff always helped and solved the matter. I have nothing to put back on our stay. There is a short walk to the subway station and the hotel is situated in a very vibrating and cultural part of London. The subwaystation also has several connections which makes it a popular station.
Overnattede 4 nætter i oktober 2023
Svar fra Adam den 16. nov. 2023
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you in the shortest time possible Thank you for your generosity. Vilenza Hotel, Regards

10/10 Fremragende

Sheana

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
this place is truly worth the value. the location is 5 min walk to the nearest underground. a lot of food options that are cheap. the service was great as we were greeted everyday and any special needs we had they were more than accommodating. i recommend this to anyone looking for an affordable place to stay!
Overnattede 4 nætter i oktober 2023
Svar fra Adam den 16. nov. 2023
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you in the shortest time possible Thank you for your generosity. Vilenza Hotel, Regards

8/10 Udmærket

Stephen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very welcoming staff, we had a quiet and relatively spacious room for London. Excellent value for money and recommended for a short stay in the capital. Close to the tube station. Would certainly stay here again.
Overnattede 1 nat i oktober 2023
Svar fra Adam den 16. nov. 2023
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you in the shortest time possible Thank you for your generosity. Vilenza Hotel, Regards

6/10 Okay

marietta

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Die Unterkunft liegt strategisch sehr günstig und Metro in wenigen Minuten erreichbar. Das junge Personal ist sehr freundlich, hilfsbereit. Alles sehr sauber, mit typischem Altbaucharme.
Overnattede 4 nætter i oktober 2023
Svar fra Adam den 16. nov. 2023
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you in the shortest time possible Thank you for your generosity. Vilenza Hotel, Regards

6/10 Okay

Verificeret rejsende

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super staff, subpar comfort.
Service was amazing. Front desk personnel was so accommodating and helpful. They let me choose my own room from their available selection and even allowed me to switch mid-stay. The hotel itself is dated and badly needs a refresh. Most of the furniture feels quite old and/or cheap and in many cases is falling apart. The bed was quite short and not very comfortable. The bedding was quite dirty and the sheets quite rough. This hotel has a lot of potential, but I wouldn't call it a comfortable stay.
Overnattede 5 nætter i oktober 2023
Svar fra Adam den 16. nov. 2023
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. That cannot be true as we get regular linen delivery with the best laundry service and cotton in a one in a million a linen can have a small mark and such scenario do not occur our housekeepers may of miss otherwise even though it is clean we thrive is perfection for our guest always present clean linens. We value your feedback and hope to host you in the shortest time possible Thank you for your generosity. Vilenza Hotel, Regards

10/10 Fremragende

D.

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Prima hotel. De jongeman achter de receptie is super vriendelijk en behulpzaam. Ik zou hem salarisverhoging geven, goed personeel is onbetaalbaar. 😀De prijs / kwaliteit verhouding is uitstekend. Qua locatie was het in de buurt van waar ik moest zijn. Ik ken Londen niet, maar dit lijkt me niet de beste buurt om te vertoeven. Kamer was schoon, thee/koffie, magnetron in de kamer. Ik heb er geen gebruik van gemaakt, maar wel fijn dat het er was. Al met al, raad ik het aan.
Overnattede 1 nat i oktober 2023
Svar fra Adam den 16. nov. 2023
Dear Guest, accommodating you in our lovely boutique hotel is always a pleasure. We value your feedback and hope to host you in the shortest time possible Thank you for your generosity. Vilenza Hotel, Regards