Gårdsplads

Anmeldelser af Thistle London Heathrow Terminal 5

3.5 out of 5
Thistle London Heathrow Terminal 5
Bath Road, Longford, West Drayton, England

Anmeldelser

7,8

Godt

Bedømmelse på 10 − Fremragende. 552 af i alt 1623 anmeldelser" "
Bedømmelse på 8 − Udmærket. 602 af i alt 1623 anmeldelser" "
Bedømmelse på 6 − Okay. 241 af i alt 1623 anmeldelser" "
Bedømmelse på 4 − Dårligt. 121 af i alt 1623 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 107 af i alt 1623 anmeldelser" "

8,0/10

Rengøring

8,0/10

Service og personale

7,2/10

Faciliteter

7,0/10

Overnatningsstedets tilstand og faciliteter

7,2/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Said

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Udmærket ophold
Overnattede 1 nat i august 2023
Svar fra Guest Relations Team Member den 6. aug. 2023
Thank you for your review of Thistle London Heathrow T5. We do hope to welcome you back to the hotel again in the future. Kind regards.

8/10 Udmærket

Peter V.

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt ophold
Praktisk beliggende hotel tæt ved terminal 5. Ældre hotel, men pænt og rent. Morgenmadsrestaurant beliggende med flot og spændende udsigt over terminal og landingsbane, men giver også en smule støj fra lettende fly osv., men ikke noget alarmerende. Super serviceminded og venligt personale.
Overnattede 1 nat i juni 2023
Svar fra Guest Relations Team Member den 4. jul. 2023
Thank you for your review. We are glad you enjoyed your stay and found the location of the hotel convenient for easy transport to the airport. We are delighted that the team were helpful, friendly and delivered great service. We do hope to welcome you back to the hotel again in the future.Kind Regards.

10/10 Fremragende

Lisa

Overnattede 1 nat i oktober 2022
Svar fra Guest Relations den 1. nov. 2022
Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future

8/10 Udmærket

Nanna

Overnattede 1 nat i oktober 2022
Svar fra Guest Relations den 23. okt. 2022
Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon.

8/10 Udmærket

Ole

Overnattede 1 nat i oktober 2022
Svar fra Guest Relations den 10. okt. 2022
Many thanks for your kind review. I am glad my team made your stay enjoyable.

10/10 Fremragende

Christian

Overnattede 1 nat i juli 2022
Svar fra Ray den 14. jul. 2022
Thank you for your review of Thistle London Heathrow T5, we are glad to hear that you enjoyed your stay. We do hope to welcome you back to the hotel again in the future

10/10 Fremragende

Nicola Helen

Overnattede 1 nat i marts 2022
Svar fra Ray den 20. mar. 2022
Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon

4/10 Dårligt

Emil

Forretningsrejsende
Synes godt om: Rengøring, værelsets komfort
Synes ikke om: Service og personale
Superior room med udsigt til mursten
Ikke særlig god oplevelse. Fik et lille værelse med udsigt til en mur til trods for at det var et "superior room". Der var en Nespressomaskine men ingen kapsler. Baren ved receptionen var lukket under hele opholdet. Vil man købe mad eller drikke, skal man gå over i den modsatte fløj. Ingen mulighed for roomservice. Kan ikke anbefales
Overnattede 1 nat i oktober 2021
Svar fra Guest Relations den 8. nov. 2021
Thank you for your feedback following your stay with us. We are very sorry to read your comments regarding the room and the bar. Please be advised that our main bar is open for guest which is located in the first floor next to our main restaurant.

10/10 Fremragende

Sara

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nothing unique about the property! Is a hotel for travellers basic rooms BUT no lift so would e a struggle for anyone who has issues with a lot of stairs
Overnattede 1 nat i maj 2024

8/10 Udmærket

Graeme S

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Decent hotel, great beakfast. No elevator thats easy to find or use for rooms on upper floors. Im sure there is one, but not in a location we found. Rokms are baseic and clean, and thr Pods from Terminal 5 are a delight.
Overnattede 1 nat i maj 2024
Svar fra Guest relation team member den 26. maj 2024
Thank you for your review, We are glad to hear that you enjoyed your stay at Thistle London Heathrow T5 and found the location of the hotel convenient for easy transport to the airport. We do hope to welcome you back to the hotel again in the future. Kind regards

10/10 Fremragende

Carolyn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Convenient for terminal 5 and for picking up hire car.
Overnattede 1 nat i maj 2024
Svar fra Guest Relations Team den 25. maj 2024
Dear Carolyn thanks for the feedback, we really appreciate it and hope you welcome you back,kind regards

8/10 Udmærket

Mary

Rejste i en gruppe
Synes godt om: Service og personale, faciliteter
Good value-make sure to learn which bus to take to the airport before you book. Easy to get around once you figure out the routes. It is about an hour travel time to Piccadilly Square.
Overnattede 1 nat i maj 2024
Svar fra Guest Relations Team den 24. maj 2024
Dear Mary, Thanks for the feedback, we really appreciate it and hope to welcome you back soon.kind regards

10/10 Fremragende

Aleksandra

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great service
Overnattede 1 nat i maj 2024
Svar fra Guest relation team member den 22. maj 2024
Thank you so much for your feedback regarding your recent stay with us at Thistle London Heathrow T5.It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback. Kind Regards

10/10 Fremragende

Linda

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great staff
Overnattede 1 nat i maj 2024
Svar fra Guest relation team member den 22. maj 2024
Thank you so much for your feedback regarding your recent stay with us at Thistle London Heathrow T5.It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback. Kind Regards

4/10 Dårligt

David

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Sound proofing in rooms was awful. Unfortunately was up at 3am for an early flight and the couple next door kept us awake most of the night. They sounded like they were having a nice time… especially the lady. It was awful as it sounded like they were having sex in our room!
Overnattede 1 nat i maj 2024
Svar fra Guest relation team member den 22. maj 2024
Thank you so much for your feedback regarding your recent stay with us at Thistle London Heathrow T5.It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback. Kind Regards

8/10 Udmærket

N

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was a good experience
Overnattede 1 nat i maj 2024
Svar fra Guest relation team member den 22. maj 2024
Thank you so much for your feedback regarding your recent stay with us at Thistle London Heathrow T5.It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback. Kind Regards

10/10 Fremragende

Yu Sum Samuel

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The place is clean and good in public transport access
Overnattede 1 nat i maj 2024
Svar fra Guest Relation Team Member den 21. maj 2024
Thank you for your feedback . We are glad you enjoyed your stay and found the location of the hotelconvenient for easy transport to the Airport. We do hope to welcome you back to the hotel again in the future.Kind Regards

8/10 Udmærket

Steph

Rejste med partner
Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Adequette room for one night before a flight. Gentleman at reception was not friendly and quite dismissive of my questions.
Overnattede 1 nat i maj 2024
Svar fra Guest Relations Team den 19. maj 2024
Thank you for taking the time to share your feedback on your recent stay with us. We genuinely appreciate your feedback, as it helps us identify areas for improvement.kind regards

4/10 Dårligt

Loreta

Rejste med familie, Rejste i en gruppe
In the website it looks like it’s really close to the airport but it’s not…
Overnattede 1 nat i maj 2024
Svar fra Guest Relations Team den 19. maj 2024
Thank you for taking the time to share your feedback on your recent stay with us. We genuinely appreciate your feedback, as it helps us identify areas for improvement.kind regards

8/10 Udmærket

Michael

Rejste med partner
Synes godt om: Rengøring, service og personale
Old and small rooms
Overnattede 1 nat i maj 2024
Svar fra Guest Relations Team den 19. maj 2024
Thank you for taking the time to share your feedback on your recent stay with us. We genuinely appreciate your feedback, as it helps us identify areas for improvement.kind regards

8/10 Udmærket

Jack

Rejste med partner
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Check in was good. Arrived a bit early and the room was ready. Budget hotel. Room was very basic - a place to sleep. Hard bed. Nice restaurant and bar. Take bus 423 from T5 to and from as a bit far from terminal.
Overnattede 1 nat i maj 2024
Svar fra Guest Relations Team den 17. maj 2024
Dear Jack thanks for the review, we really appreciate it. Hope to welcome you back in near future,kind regards

10/10 Fremragende

Richard

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Easy access to T5 via the pods, the problem was the gate to access the pods did not open at the advertised 4:00am causing stress while we had to phone to get sorted,
Overnattede 1 nat i maj 2024
Svar fra Guest Relations Team den 17. maj 2024
Dear Richard thanks for the review, we really appreciate it. Sorry for the inconvenience may had caused because of the POD gate. Hope to welcome you back in near future,kind regards

10/10 Fremragende

Anissa L Van

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Close to airport. Good breakfast. Clean and quiet and accommodating
Overnattede 1 nat i maj 2024
Svar fra Guest Relations Team den 17. maj 2024
Dear Anissa, thanks for the review, we really appreciate it. Hope to welcome you back in near future,kind regards

8/10 Udmærket

Joan

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good for a stop gap before boarding your flight.
Overnattede 1 nat i marts 2024
Svar fra Guest Relation Team Member den 15. maj 2024
Dear Joan,Thank you for your feedback. We are pleased to hear that you found Thistle Heathrow Terminal 5 to be a convenient choice for stop gap before boarding your flight.If there are any specific areas where we can improve and make your next visit even more enjoyable, please don't hesitate to let us know. We value your input and look forward to welcoming you back in the future.Warm regards,Giulia

10/10 Fremragende

David

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel in need of update but no faults at all
Overnattede 1 nat i maj 2024
Svar fra Guest Relation Team Member den 15. maj 2024
Dear Peter,Thank you for your feedback. We're delighted to hear that you had a great experience during your stay at Thistle Heathrow Terminal 5.Your comments regarding the need for updates have been duly noted, and we continuously strive to enhance our facilities to better serve our guests. We appreciate your understanding and patience in this regard.Should you have any further feedback or if there's anything specific you'd like to share about your stay, please feel free to reach out. We look forward to welcoming you back for another enjoyable stay in the future.Kind Regards,Giulia

10/10 Fremragende

MILENA

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I loved how convent it was to stay. Transportation to and from the hotel to terminal 5. The staff was friendly and helpful, and the room was cozy and clean. I enjoyed my stay and will book there again when I’m back in town.
Overnattede 1 nat i maj 2024
Svar fra Guest Relation Team Member den 15. maj 2024
Dear Milena,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay at Thistle Heathrow Terminal 5.It's fantastic to know that you found our hotel convenient, with easy transportation to and from Terminal 5. We take pride in providing friendly and helpful service, and I'm thrilled to hear that our team made a positive impression on you. Additionally, we're pleased that you found your room cozy and clean, ensuring a comfortable stay.We truly appreciate your kind words and your decision to book with us again in the future. We look forward to welcoming you back and ensuring another enjoyable stay when you're back in town.Kind regards,Giulia

8/10 Udmærket

Peter

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Guest Relation Team Member den 15. maj 2024
Thank you for your feedback . We are glad you enjoyed your stay and found the location of the hotelconvenient for easy transport to the Airport. We do hope to welcome you back to the hotel again in the future.Kind Regards

10/10 Fremragende

Calum

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This hotel is perfectly located for terminal 5 using the Heathrow Pods, the rooms are comfortable and surprisingly quiet considering proximity to the runway.
Overnattede 1 nat i maj 2024
Svar fra Bleseny Gomes - Guest Relations Team Member. den 20. maj 2024
Thank you for your review, we are glad to hear that you enjoyed your stay at Thistle London Heathrow T5 and found the location of the hotel convenient for easy transport to the airport via the Pod system. We appreciate your patronage and hope to welcome you back in the future.

10/10 Fremragende

Margot

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was right by Heathrow yet we never heard a plane. Breakfast had so many choices!
Overnattede 1 nat i maj 2024
Svar fra Guest Relations Team den 12. maj 2024
Dear Margot thanks for leaving the feedback, we really appreciate it, Its our guests valued feedback which give us opportunity to improve our service. We hope to welcome you back soon.kind regards

10/10 Fremragende

bruce

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Guest Relations Team den 13. maj 2024
Dear Bruce, Thanks for taking the time to leave the feedback, we really appreciate it and hope to welcome you back, kind regards

6/10 Okay

Garry

Forretningsrejsende
Synes godt om: Rengøring
Room was small for the price and AC not that good as was a very hot room
Overnattede 1 nat i maj 2024
Svar fra Guest Relations Team den 11. maj 2024
Thank you for your feedback . It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback. We greatly look forward to welcoming you back to the hotel again in the future. Kind Regards

2/10 Forfærdeligt

ELSA

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
It was awful. No elevator at the property.
Overnattede 1 nat i maj 2024
Svar fra Guest Relation Team Member den 11. maj 2024
Thank you for your feedback . We are glad you enjoyed your stay and found the location of the hotelconvenient for easy transport to the Airport.Unfortunately, the hotel does not have a lift, we do endeavour to provide assistance and/or allocate ground floor rooms but I apologise that this did not happen during your visit. We do hope to welcome you back to the hotel again in the future.Kind Regards

8/10 Udmærket

David

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Helpful staff, great bar to watch the planes. Decor needs an update, carpets in restaurant very work. No usb chargers in plugs. Good for parking and the Pods are amazing
Overnattede 1 nat i maj 2024
Svar fra Bleseny Gomes - Guest Relations Team Member. den 11. maj 2024
Thank you for your review, we are glad to hear that you enjoyed your stay at Thistle London Heathrow T5 and found the location of the hotel convenient for easy transport. we are delighted to hear that you found the team friendly. Your feedback with regards to decor is of utmost importance to us, and I want to assure you that we take it very seriously. We appreciate your patronage and hope to welcome you back in the future.

2/10 Forfærdeligt

Dominic

Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Worse hotel I’ve stayed at. It sounds like it’s at the airport by the name of the place.. it’s actually a 15 min cab ride away
Overnattede 2 nætter i maj 2024
Svar fra Bleseny Gomes - Guest Relations Team Member. den 11. maj 2024
hank you for your review, I'm sorry to hear that your experience at the hotel fell short of your expectations. Your feedback can be valuable in helping the hotel address any shortcomings and enhance the experience for future guests. Your comfort and satisfaction are important to us, and we appreciate your understanding.

8/10 Udmærket

John

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We picked your hotel for it's closeness to the airport and it's within our price range. It was all we hoped for and were happy with our choice
Overnattede 2 nætter i maj 2024
Svar fra Guest Relation Team Member den 10. maj 2024
Dear John,Thank you for taking the time to share your positive feedback! We're delighted to hear that you found our location convenient and our prices reasonable during your stay at Thistle London Heathrow Terminal 5. Situated near Heathrow Airport, we strive to provide our guests with easy access to their travel destinations while offering competitive rates. It's wonderful to know that our location and pricing met your needs and expectations. We truly appreciate your patronage and hope to have the pleasure of welcoming you back for another enjoyable stay soon!Kind regards,GiuliaGuest Relations Team Member

10/10 Fremragende

Jane, Mount Arlington

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It is so very convenient for getting a good sleep before a flight especially from terminal 5. Bus 423 and one other (350? maybe) costs £1.75 and drops you off in front - takes about 7 minutes. It is a large place with no elevator but is only 2 storeys high so that’s not a big problem for many. Very clean, coffee tea in room, quiet, iron and hair dryer. I’ll keep coming back.
Overnattede 1 nat i maj 2024
Svar fra Guest Relation Team Member den 10. maj 2024
Thank you for your feedback . We are glad you enjoyed your stay and found the location of the hotelconvenient for easy transport to the Airport. We do hope to welcome you back to the hotel again in the future.Kind Regards

2/10 Forfærdeligt

Clare

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I was promised a refund if I stayed on the Tuesday instead of the Thursday which I did I had to change my booking due to my step mum being very poorly she passed away the day I got there so thank goodness I did change the booking I have no refund When I call reception they out the phone down rather than answer when I call reservations they keep me hold for ages It’s been ten days now and the most stressful time of my life and now I am told there are no notes on the thistle system to say I would get a refund and no name or anything about the conversation I have had.
Overnattede 1 nat i maj 2024
Svar fra Guest Relation Team Member den 12. maj 2024
Dear Clare,Thank you for your feedback. I apologise for the inconvenience this experience has caused you, we will have a look into this matter and we'll try to sort it out as soon as we can for you. Once again I apologise for this matter and I hope to welcome you again in the future. Kind regards,

8/10 Udmærket

Ruth

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Stayed for one day as had a morning flight ✈️ parking cost £15 for the night. Had burger and steak sandwich in restaurant was good but expensive so was drinks. But i guess to be expected. Rooms are dated but clean.
Overnattede 1 nat i maj 2024
Svar fra Guest Relation Team Member den 9. maj 2024
Dear Ruth,Thank you so much for your feedback regarding your recent stay with us at Thistle London Heathrow T5. We always strive to deliver the best experience to our guests and I am pleased to know that you had an enjoyable stay with us. We greatly look forward to welcoming you back in the not too distant future.Kind regards,Kelly Palacios

10/10 Fremragende

Stephen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Charming, great view of the airplanes landing at Heathrow from the restaurant.
Overnattede 1 nat i maj 2024
Svar fra Guest Relation Team Member den 9. maj 2024
Dear Stephen,Thank you so much for your kind words regarding your recent stay with us at Thistle London Heathrow T5. We always strive to deliver the best experience to our guests and I am pleased to know that you had an enjoyable stay with us and enjoyed watching the planes from our restaurant. We greatly look forward to welcoming you back in the not too distant future.Kind regards,Kelly Palacios

6/10 Okay

Leslie

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale
Need to be remodeled very old . And smelled .
Overnattede 1 nat i maj 2024
Svar fra Guest Relation Team Member den 9. maj 2024
Dear Leslie,Thank you for your feedback regarding your recent stay with us at Thistle London Heathrow T5. It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you for pointing out the issues you faced during your stay. We regret not meeting your want and needs with your room and I can assure you that we are working hard to improve the standard of the rooms and its facilities.Again, my sincere apologies and hoping that you may give us another chance when you are next visiting London.Kind regards,Kelly Palacios

8/10 Udmærket

Richard

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent location for T5
Overnattede 1 nat i maj 2024
Svar fra Guest relation team member den 7. maj 2024
Thank you for your review, We are glad to hear that you enjoyed your stay at Thistle London Heathrow T5 and found the location of the hotel convenient for easy transport to the airport. We do hope to welcome you back to the hotel again in the future. Kind regards

8/10 Udmærket

Elise

Overnattede 1 nat i april 2024
Svar fra Guest Relations Team den 27. maj 2024
Thanks for the review, we really appreciate it, We hope to welcome you back soon.kind regards

10/10 Fremragende

Nesrin

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean , not ce stag , good dining
Overnattede 2 nætter i maj 2024
Svar fra Guest relation team member den 6. maj 2024
Thank you so much for your feedback regarding your recent stay with us at Thistle London Heathrow T5.We always strive to deliver the best experience to our guests and I am pleased to know that you had an enjoyable stay with us.It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback.We greatly look forward to welcoming you back in the not too distant future.Kind Regards

8/10 Udmærket

Michael

Overnattede 1 nat i maj 2024
Svar fra Guest Relations Team den 25. maj 2024
Dear Michael thanks for the feedback, we really appreciate it and hope you welcome you back,kind regards

10/10 Fremragende

Meka

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice place to catch some Z’s during a long layover.
Overnattede 1 nat i maj 2024
Svar fra Guest Relations Team den 6. maj 2024
Dear Meka Thank you for your feedback . We are glad you found the location of the hotel convenient for easy transport to the Airport. It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback. We greatly look forward to welcoming you back to the hotel again in the future. Kind Regards

8/10 Udmærket

Ying

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good for transit
Overnattede 1 nat i maj 2024
Svar fra Guest relation team member den 7. maj 2024
Thank you for your review, We are glad to hear that you enjoyed your stay at Thistle London Heathrow T5 and found the location of the hotel convenient for easy transport to the airport. We do hope to welcome you back to the hotel again in the future. Kind regards

10/10 Fremragende

Havah

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room was clean and perfect. Restaurant has vegan and gluten free options. Staff was super accommodating. I sleep with earplugs, so any outside airport noise was lost on me. We r booking for our return trip.
Overnattede 1 nat i maj 2024
Svar fra Guest Relations Team den 5. maj 2024
Dear Havah Thank you so much for your feedback regarding your recent stay with us at Thistle London Heathrow T5.We always strive to deliver the best experience to our guests and I am pleased to know that you had an enjoyable stay with us. It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback. We greatly look forward to welcoming you back in the not too distant future.

10/10 Fremragende

Lizbeth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Loved it
Overnattede 1 nat i april 2024
Svar fra Guest Relations Team den 3. maj 2024
Dear Lizbeth. Thanks for staying with us. We appreciate your feedback! kind regards

10/10 Fremragende

Christine

Rejste med familie
Good place to stay for departures from Heathrow Terminal5
Overnattede 1 nat i april 2024
Svar fra Guest Relations Team Member. den 2. maj 2024
Thank you for your review of Thistle London Heathrow T5, we are glad to hear that you enjoyed your stay. We do hope to welcome you back to the hotel again in the future.Kind regards,Guest Relations Team Member.

8/10 Udmærket

josephine

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Near terminal 5 convenient on late arrival
Overnattede 1 nat i april 2024
Svar fra Guest relation team member den 2. maj 2024
Thank you for your review, We are glad to hear that you enjoyed your stay at Thistle London Heathrow T5 and found the location of the hotel convenient for easy transport to the airport. We do hope to welcome you back to the hotel again in the future. Kind regards