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Anmeldelser af The Mayfair Townhouse – an Iconic Luxury Hotel

5 out of 5
The Mayfair Townhouse – an Iconic Luxury Hotel
27-41 Half Moon Street, London, England

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 547 af i alt 749 anmeldelser" "
Bedømmelse på 8 − Udmærket. 111 af i alt 749 anmeldelser" "
Bedømmelse på 6 − Okay. 55 af i alt 749 anmeldelser" "
Bedømmelse på 4 − Dårligt. 24 af i alt 749 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 12 af i alt 749 anmeldelser" "

9,8/10

Rengøring

9,4/10

Service og personale

9,2/10

Faciliteter

9,4/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Christian

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i maj 2023
Svar fra Miranda B den 15. maj 2023
I am delighted to see that you had such a memorable stay with us. We look forward to welcoming you back in the future.

6/10 Okay

Mette

Overnattede 3 nætter i marts 2023
Svar fra B England den 23. mar. 2023
Dear Mette,Thank you for taking the time to provide feedback from your experience with us, it is disappointing to see your stay was not in keeping with the high standards we set ourselves.I do hope we have the opportunity to retain your loyalty to The Mayfair Townhouse and reflect the level of service we strive to consistently provide. Warm regards,BenBen EnglandFront Office Manager

10/10 Fremragende

Anne Birgitte

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Fantastisk - vi kommer igen
Virkelig dejligt hotel på stille gade. Meget fint -lille - værelse som havde alt hvad man kunne ønske sig. Dejlig morgenmad. Hjælpsomt og imødekommende personale.
Overnattede 3 nætter i august 2022

8/10 Udmærket

Torben

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great for short stay
Really nice and friendly staff. Room was simply to small for 4 days and the benefits I have as frequent traveler wasn’t given. (Early check in, late check out and upgrade). They tried the early check in but it wasn’t possible, I didn’t needed late check out and upgrade wasn’t offered. I could go back due to the fine hotel and fantastic staff, but maximum for 2 nights. Im 180cm and couldn’t stretch without touching the ceiling and room didn’t HD enough space for a long stay.
Overnattede 4 nætter i april 2022

10/10 Fremragende

Katrine

Overnattede 2 nætter i februar 2022
Svar fra The Reception Team den 22. feb. 2022
Dear Katrine, Thank you very much for your lovely feedback. Looking forward to welcoming you back to the Mayfair Townhouse. Kind Regards, The Reception Team

10/10 Fremragende

Geoffrey, Las Vegas

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved the location and amazing VIP Access upgrade to Deluxe room- wonderful room- loved the free drinks and treats in the room- very nice touch!!!
Overnattede 1 nat i maj 2024

10/10 Fremragende

Irene Maria

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i maj 2024

10/10 Fremragende

Veronica

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved the location and food of this hotel!
Overnattede 1 nat i maj 2024

2/10 Forfærdeligt

Miki

Synes ikke om: Service og personale
Poor customer service, couldn't get in touch with a human on the team after several attempts. I'd expect more from a luxury hotel in London.
Overnattede 4 nætter i maj 2024

2/10 Forfærdeligt

Peter

Forretningsrejsende
Poor service
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Patricia

Rejste i en gruppe
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
The Mayfair Townhouse is a jewel. I took the smallest room and it was adorable and very comfortable and not at all cramped. Staff could not have been nicer. Easy access to the highlights of London. Loved, loved, loved it!
Overnattede 6 nætter i maj 2024

10/10 Fremragende

Sam

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful 5 star hotel in Mayfair with extra polite and attentive staff.
Overnattede 1 nat i maj 2024
Svar fra Miranda B den 20. maj 2024
I am delighted to see that you had such a memorable stay with us. It is great to see our staff and room offerings were both a highlight of your stay and rest assured, your feedback will be relayed to our team. I look forward to welcoming you back in the future.

10/10 Fremragende

jodie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Miranda B den 20. maj 2024
Dear Jodie, I am delighted to see that you had such a memorable stay with us. We look forward to welcoming you back in the future.

10/10 Fremragende

Jason

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Lovely staff. Small but perfectly appointed rooms, very well situated. Only small gripe is cupboard space for clothes is too small for over two days
Overnattede 3 nætter i maj 2024
Svar fra Miranda B den 20. maj 2024
Dear Jason, I appreciate the time you have taken to provide feedback from your experience with us. I appreciate the feedback you have provided and I do hope we have the opportunity to welcome you back in the future.

6/10 Okay

Andy

Forretningsrejsende
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
It was disappointing that an expensive hotel in Mayfair with room rates in excess of £500/night doesn’t keep the bar open after 11pm. The first evening I got back to the hotel at around 11:10, and waited in the bar while one of the staff spent 10 minutes chatting to two female customers having just served them and then came over to tell me that the bar was closed … but for me he could offer some bottled beer, but nothing else. The following evening was only marginally better in that they told me as I walked into the bar at 11:15 that no service was possible. Disappointed- and won’t be staying again in the future.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Brett

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Classy hotel, rooms first class decor, bar fantastic setting and atmosphere, staff really wonderful
Overnattede 1 nat i maj 2024
Svar fra Miranda B den 15. maj 2024
Dear Brett, I am delighted to see that you had such a memorable experience with us. We look forward to welcoming you back in the future.

10/10 Fremragende

Stephanie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra Miranda B den 13. maj 2024
Dear Stephanie, I am delighted to see that you had such a memorable experience with us. We look forward to welcoming you back in the future.

10/10 Fremragende

Elsy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property was nice. Concierge was very accommodating and welcoming. Room was cozy with nice touches throughout making the stay comfortable. Location was on a quiet street situated away from crowds but perfectly accessible to the areas you want to be in.
Overnattede 4 nætter i april 2024
Svar fra Miranda B den 15. maj 2024
Dear Elsy, I am delighted to see that you had such a memorable experience with us. We look forward to welcoming you back in the future.

10/10 Fremragende

Michael

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was fantastic!
Overnattede 4 nætter i maj 2024
Svar fra Miranda B den 11. maj 2024
I am delighted to see that you had such a memorable experience with us. It is great to see our staff was a highlight of your stay and rest assured, your feedback will be relayed to our team. I look forward to welcoming you back in the future.

10/10 Fremragende

Christopher

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved our time here. Great location, great staff, great room. Fully recommend. Only tick against it is the leaky shower door, but I’m digging deep to find something to complain about - didn’t impact our happiness at all.
Overnattede 3 nætter i maj 2024
Svar fra Miranda B den 11. maj 2024
I am delighted to see that you had such a memorable experience with us. It is great to see our staff and location were both a highlight of your stay and rest assured, your feedback will be relayed to our team. I look forward to welcoming you back in the future.

10/10 Fremragende

marnie

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Charming hotel in a perfect area. We loved every moment!
Overnattede 6 nætter i april 2024
Svar fra Miranda B den 7. maj 2024
I am delighted to see that you had such a memorable experience with us. It is great to see our location was a highlight of your stay and rest assured, your feedback will be relayed to our team. I look forward to welcoming you back in the future.

10/10 Fremragende

Christel

Overnattede 3 nætter i april 2024

8/10 Udmærket

Alejandro

Overnattede 3 nætter i maj 2024

10/10 Fremragende

Luis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i april 2024
Svar fra Miranda B den 7. maj 2024
Dear Luis, I am delighted to see that you had such a memorable stay with us. We look forward to welcoming you back in the future.

10/10 Fremragende

Annie

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I thoroughly enjoyed my stay here. The room was perfect and quaint, very comfortable, and was great for a short stay. The staff were so helpful and wonderful. I would definitely stay here again.
Overnattede 1 nat i maj 2024
Svar fra Miranda B den 7. maj 2024
I am delighted to see that you had such a memorable experience with us. It is great to see our staff and bedroom offerings were both a highlight of your stay and rest assured, your feedback will be relayed to our team. I look forward to welcoming you back in the future.

10/10 Fremragende

Fabio

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful boutique restaurant in the heart of London. I would definitely stay here again.
Overnattede 3 nætter i april 2024
Svar fra Miranda B den 5. maj 2024
Dear Fabio, I am delighted to see that you had such a memorable experience with us. We look forward to welcoming you back in the future.

10/10 Fremragende

Vanessa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great and reasonably priced
Overnattede 1 nat i maj 2024
Svar fra Miranda B den 5. maj 2024
Dear Vanessa, I am delighted to see that you had such a memorable stay with us. We look forward to welcoming you back in the future.

6/10 Okay

Marco

Synes godt om: Rengøring, service og personale
Overrated
Overnattede 3 nætter i april 2024
Svar fra Miranda B den 5. maj 2024
Dear Marco, I appreciate the time you have taken to provide feedback from your experience with us. I appreciate the feedback you have provided and I do hope we have the opportunity to welcome you back in the future.

10/10 Fremragende

Josh

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i april 2024

8/10 Udmærket

alfredo

Rejste med partner
Synes godt om: Rengøring
Rooms are extremely small, staff is well mannered, except for the evening staff not even answering hello.
Overnattede 3 nætter i april 2024
Svar fra Miranda B den 5. maj 2024
Dear Alfredo, I appreciate the time you have taken to provide feedback from your experience with us. I appreciate the feedback you have provided and I do hope we have the opportunity to welcome you back in the future.

10/10 Fremragende

Cecilia

Overnattede 3 nætter i april 2024
Svar fra Miranda B den 20. maj 2024
Dear Cecilia, I am delighted to see that you had such a memorable stay with us. We look forward to welcoming you back in the future.

10/10 Fremragende

Matthew

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautifully appointed, the hotel is very modern but retains a classic feel. The staff are courteous and helpful. The location could’t get much better for London.
Overnattede 1 nat i april 2024
Svar fra Miranda B den 29. apr. 2024
Dear Matthew, I am delighted to see that you had such a memorable experience with us. We look forward to welcoming you back in the future.

10/10 Fremragende

Brian

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great staff and fantastic room. Location is ideal as it is close to sites and transit. Will definitely stay there again.
Overnattede 1 nat i april 2024
Svar fra Miranda den 29. apr. 2024
Dear Brian, I am delighted to see that you had such a memorable experience with us. We look forward to welcoming you back in the future.

4/10 Dårligt

Dennis

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Given room in basement, with partial view of noisy alley and barely room for two bags and 2 people. Their interpretation of quirky was mine of dungeon. Good thing I paid extra for classic room, couldn’t imagine one worse. Manager, Ben, took care and provided nice room in daylight.
Overnattede 2 nætter i april 2024
Svar fra Miranda B den 11. maj 2024
Dear Dennis, Thank you for taking the time to share feedback from your experience with us. Please accept my apologies for the clear shortfalls you had experience and rest assured, your feedback will be relayed to our team. I do hope we have the opportunity to retain your loyalty to The Mayfair Townhouse.

10/10 Fremragende

Tracey

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra Miranda B den 19. apr. 2024
Dear Tracey, I am delighted to see that you had such a memorable experience with us. We look forward to welcoming you back in the future.

10/10 Fremragende

Robert

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great staff and location room upgrade was. Nice touch
Overnattede 1 nat i april 2024
Svar fra Miranda B den 17. apr. 2024
Dear Robert, I am delighted to see that you had such a memorable stay with us. We look forward to welcoming you back in the future.

10/10 Fremragende

Lilimary

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
perfect hotel
Overnattede 8 nætter i marts 2024
Svar fra Miranda B den 12. apr. 2024
Dear Lilimary, I am delighted to see that you had such a memorable experience us. We look forward to welcoming you back in the future.

10/10 Fremragende

Victoria

Rejste i en gruppe, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful hotel with helpful and friendly staff. Great location and comfortable beds.
Overnattede 6 nætter i marts 2024
Svar fra Miranda B den 10. apr. 2024
Dear Victoria, I am delighted to see that you had such a memorable experience with us. We look forward to welcoming you back in the future.

10/10 Fremragende

Rosalind

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Always friendly
Overnattede 1 nat i april 2024
Svar fra Miranda B den 10. apr. 2024
Dear Rosalind, I am delighted to see that you had such a memorable stay with us. We look forward to welcoming you back in the future.

10/10 Fremragende

Christopher

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay, hotel in great condition. Reception staff a touch cold, not very engaging.
Overnattede 3 nætter i marts 2024
Svar fra Miranda B den 5. apr. 2024
Dear Christopher , I appreciate the time you have taken to provide feedback from your time with us. I appreciate the feedback you have provided and I do hope we have the opportunity to welcome you back in the future.

10/10 Fremragende

Darlene

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Staff were excellent. Very welcoming and helpful
Overnattede 3 nætter i marts 2024
Svar fra Miranda B den 5. apr. 2024
Dear Darlene, I am delighted to see that you had such a memorable experience with us. We look forward to welcoming you back in the future.

6/10 Okay

James

Synes godt om: Rengøring
Synes ikke om: Service og personale
Usually fantastic but really missed the mark this time around.
Overnattede 2 nætter i marts 2024
Svar fra Miranda B den 5. apr. 2024
Dear James, Thank you for taking the time to share feedback from your experience with us. Please accept my apologies for the clear shortfalls you had experience and rest assured, your feedback will be relayed to our team. I do hope we have the opportunity to retain your loyalty to The Mayfair Townhouse.

10/10 Fremragende

Lindsay

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Miranda B den 24. apr. 2024
Dear Lindsay, I am delighted to see that you had such a memorable stay with us. We look forward to welcoming you back in the future.

6/10 Okay

Janet

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
VIP status from Expedia not acknowledge, I asked for room upgrade if available they said I had to pay extra.
Overnattede 2 nætter i marts 2024
Svar fra Miranda den 29. apr. 2024
Dear Janet, I appreciate the time you have taken to provide feedback from your experience with us. I appreciate the feedback you have provided and I do hope we have the opportunity to welcome you back in the future.

6/10 Okay

Frederick

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
An "okay" hotel. Certainly well located. Perfect location really. The price of the room in relation to what the room was.....not well aligned. You pay for the location not the lodging and they know it, and make the most of it. If you have cash and value the location then this is a spot for you. If some extra steps are not a concern you can exchange those steps for better value elsewhere.
Overnattede 2 nætter i marts 2024
Svar fra Miranda B den 28. mar. 2024
Dear Frederick, Thank you for taking the time to share feedback from your experience with us. Please accept my apologies for the clear shortfalls you had experience and rest assured, your feedback will be relayed to our team. I do hope we have the opportunity to retain your loyalty to The Mayfair Townhouse.

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Värt pengarna! Kändes lyxigt att ha fri tillgång till dricka och snacks på rummet. Badrockar och tofflor ett plus. Lyxiga badrumeprodukter som doftade underbart. Trevlig personal. Enda minus: standardrummen är inte stora. En stor resväska får man problem med…
Overnattede 3 nætter i marts 2024
Svar fra Miranda B den 28. mar. 2024
Dear Annika, I am delighted to see that you had such a memorable stay with us. We look forward to welcoming you back in the future.

10/10 Fremragende

Gina

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice hotel, excellent location, super polite and friendly staff..Our room was rather small, but with all amenities& the king bed was very comfortable
Overnattede 3 nætter i marts 2024
Svar fra Miranda B den 26. mar. 2024
Dear Gina, I am delighted to see that you had such a memorable stay with us. We look forward to welcoming you back in the future.

10/10 Fremragende

Eva

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Best place in the middle of the Town
Overnattede 7 nætter i marts 2024
Svar fra Miranda B den 26. mar. 2024
Dear Eva, I am delighted to see that you had such a memorable experience with us. We look forward to welcoming you back in the future.

10/10 Fremragende

Kerstin

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everthing was Perfect, very friendly staff and good Location ( next to Undergroud Station with 3 tube-Lines) to visit London
Overnattede 3 nætter i marts 2024
Svar fra Miranda B den 26. mar. 2024
I am delighted to see that you had such a memorable experience with us. It is great to see our staff and location were both a highlight of your stay and rest assured, your feedback will be relayed to our team. I look forward to welcoming you back in the future.

10/10 Fremragende

Lee, Raleigh

Overnattede 3 nætter i januar 2024
Svar fra Miranda B den 14. apr. 2024
Dear Lee, I am delighted to see that you had such a memorable experience with us. We look forward to welcoming you back in the future.