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Anmeldelser af Montagu Place Hotel

4 out of 5
Montagu Place Hotel
2-3 Montagu Place, London, England

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 218 af i alt 352 anmeldelser" "
Bedømmelse på 8 − Udmærket. 104 af i alt 352 anmeldelser" "
Bedømmelse på 6 − Okay. 18 af i alt 352 anmeldelser" "
Bedømmelse på 4 − Dårligt. 8 af i alt 352 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 4 af i alt 352 anmeldelser" "

9,4/10

Rengøring

9,6/10

Service og personale

9,0/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Alex

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juni 2023
Svar fra Dumitru den 13. jun. 2023
Dear Alex,Thank you for your score. We are glad you have enjoyed your stay.Best wishes,

8/10 Udmærket

Bente

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
ood location
good location, friendly hosts and charming interior. only downside: there is no elevator in this hotel.
Overnattede 2 nætter i september 2020

6/10 Okay

Jesper

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Første dag fik vi et værelse i kælderen. Ikke lige hvad jeg havde forventet på et hotel med god rating. på 2-3 dag blev vi flyttet til andet værelse. Det lille hotel er fint med god beliggenhed men undgå kælderen.
Overnattede 3 nætter i januar 2019

4/10 Dårligt

Jette

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Det er Hotel Manchester Street 10 jeg anmelder - det ønskede, på forhånd betalte og bekræftede mange uger før - var optaget da vi kom - ogmsn skaffede os venligt et nyt hotel - som var en klart billigere og en nedgradering- vi boede i kælderen - ikke godt om end det var en junior suite - men i så fald den mindste, jeg har boet i - vi valgte at acceptere for ikke at få ødelagt vor ferie - vi har ikke fået tilbudt kompensation !

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Service og komfort helt i top
Havde 5 super overnatninger på dette mindre hotel beliggende i roligt kvarter men alligevel tæt på det pulserende liv på bl.a. Oxford Street. Meget opmærksomt og venligt personale. Alt var helt i top - synes bestemt det var pengene værd.

4/10 Dårligt

Verificeret rejsende

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotellet ligger rigtig fint rigtig tæt på Oxford Street. Hotellet er dog meget lydt og vi kunne høre når der blev trukket ud i toilettet på andre værelser og når andre gæster gik på trappen. Derudover kunne vi ikke have airconditionen tændt når vi skulle sove, da den larmede rigtig meget. Størrelsen på værelset var også i den lille ende. Når det er sagt var medarbejderne på hotellet rigtig søde og serviceminded.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

bob

Forretningsrejsende
Nothing wrong with service I just didn’t need any and of course it’s expensive because of where it is but it was nice room most comfortable bed EVER.nice big bath which I love,quiet hotel and decent coffee machine with loads of pods and ice toiletries to boot
Overnattede 1 nat i maj 2024
Svar fra Author den 27. maj 2024
Dear Bob, Thank you for review following you stay at Montagu Place Hotel. We are delighted to know you enjoyed your stay with us and we're looking forward to welcoming you back soon. Best wishes, Dumitru

8/10 Udmærket

Gillian

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nothing to fault this hotel. However, if you are uncomfortable sleeping in a soft bed with only very soft pillows then one of the rooms in the basement may not be for you. Possibly they are all similar. Despite this, and it is a very personal preference, nothing to fault this hotel at all and I’d recommend it to anyone.
Overnattede 1 nat i maj 2024
Svar fra Author den 22. maj 2024
Dear Gillian, Thank you for your feedback. We are thrilled to know you enjoyed your stay with us and hope to welcoming you back soon. Best wishes, Dumitru

10/10 Fremragende

Jeffery, Islandview

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is our second stay at the Montagu and we highly recommend this sweet boutique hotel. The staff are lovely and responsive and everything about it meets our expectations in every way.
Overnattede 4 nætter i maj 2024
Svar fra Alex den 15. maj 2024
Dear Jeffery, Thank you for taking the time to leave such a glowing review! We are thrilled to hear that your second stay was just as memorable as the first. Our team strives to provide exceptional service, so it's wonderful to hear that your expectations were met once again. We appreciate your hearty recommendation and look forward to welcoming you back for your third visit! Warm Regards

8/10 Udmærket

John

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Booked a room at the hotel after getting stranded in London due to cancelled trains. Went in with no expectations, but was pleasantly surprised at this low key spot. Room was very comfortable and clean. The hotel is in a good location for Marylebone and Oxford Street, but tucked away off the busier streets. Would recommend for those looking for a clean and comfortable, smaller hotel.
Overnattede 1 nat i maj 2024
Svar fra Alex den 14. maj 2024
Hi John, we're delighted to know you enjoyed our clean and comfortable rooms and our central yet peaceful location. It's great to know we were able to turn a canceled train into a pleasant experience. Best wishes

10/10 Fremragende

Luca

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel tipico inglese, molto carino ed accogliente come il personale che ci lavora.Ottima posizione nel quatiere residenziale di Westminster, facilmente raggiungibile dall'aeroporto di Gatwick. Collegamemti con bus e metro nelle vicinanze
Overnattede 4 nætter i april 2024
Svar fra Kate den 29. apr. 2024
Dear Luca,Thank you for taking the time to share your experience with us. We're delighted to hear that you found our hotel to be a typical English gem, exuding warmth and friendliness. Our location in the charming residential area of Westminster offers easy access with convenient bus and metro connections nearby. We hope to have the pleasure of welcoming you back soon for another enjoyable stay.

10/10 Fremragende

Mairi

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A lovely small hotel with character and warmth. Very clean, comfortable beds and the nice added touch of tea/coffee facilities and bottled water every day. Supersoft dressing gowns and towels. Very little noise considering it is in the heart of London.
Overnattede 3 nætter i april 2024
Svar fra Kate den 29. apr. 2024
Dear Mairi,We're delighted to receive your feedback! It's wonderful to hear that you found our small hotel to be charming and inviting, with its own unique character and warmth. Ensuring cleanliness and comfort is a top priority for us, and we're thrilled that you found the beds cozy. We look forward to hosting you again soon for another memorable experience.

4/10 Dårligt

ELISABETH

Rejste med partner
Beaucoup de choses ne fonctionnaient pas dans la chambre et le personnel n’était pas aimable je ne recommande pas cet hôtel
Overnattede 1 nat i marts 2024
Svar fra Kate den 11. apr. 2024
Dear Elisabeth,Thank you for sharing you feedback with us. We are truly sorry to hear about the issues you experienced during your stay with us. We value your opinion and will work diligently to address the issues with our team. Thank you for bringing this to our attention, and we hope we have the opportunity to make it right in the future.

10/10 Fremragende

Daniel

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Location of hotel very convenient for our purpose: close to Palladium, bars & restaurants. Room would have been ideal for a couple but not as a twin accommodation: 2 separate beds right next to each other. Would have preferred them to be more separate. USB facilities would have been useful for charging phones, etc. The bathroom was OK but showed its age.
Overnattede 1 nat i februar 2024
Svar fra Kate den 17. feb. 2024
Dear Daniel,Thank you for sharing your thoughts with us. We're pleased that our hotel's location met your needs.We'll certainly consider your suggestions regarding the room layout and USB facilities for future improvements. We're also excited to inform you that we're currently in the process of enhancing our facilities. As part of these efforts, our bathrooms will undergo refurbishment in the coming month. This update is designed to provide a more comfortable and modern experience for our guests. We appreciate your understanding and patience during this time, and we look forward to welcoming you back for an even better stay in the future.

8/10 Udmærket

Shaheen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The Montague Place is very well located with great access to transport. I had a room on the third floor and the hotel does not have an elevator. Shout out to Calvin and Kate who helped me with my luggage during check in and check out. The hotel is dated and I had trouble with my air con on my second night, where it began blowing cold air and after Calvin attempted to reset it, he finally gave me a space heater. The amenities in the room are standard, really hot water in the shower. My room faced the mews so was quiet and the blackout curtains were great. The bed is not really comfortable though.
Overnattede 2 nætter i januar 2024
Svar fra Kate den 14. jan. 2024
Dear Shaheen,Thank you for choosing The Montagu Place and for taking the time to share your feedback. We're glad you found our location convenient and appreciated the assistance during your stay.We apologize for any inconvenience caused by the lack of an elevator and the temporary issue with the air conditioning. We've already addressed the AC concern to ensure a more comfortable experience for our guests.We value your comfort, and we hope to have the opportunity to welcome you back for an improved and enjoyable stay.

8/10 Udmærket

Jack

Synes godt om: Rengøring, service og personale, faciliteter
Overnattede 1 nat i januar 2024
Svar fra Kate den 9. jan. 2024
Dear Jack,Thank you for sharing your experience! We hope to have the opportunity to welcome you again in the future!

10/10 Fremragende

Sheryl

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Quiet, elegant boutique hotel, convenient to tube, dining and shopping.
Overnattede 12 nætter i december 2023
Svar fra Kate den 5. feb. 2024
Dear Sheryl,Thank you for staying with us and sharing your feedback.We apreciate your kind words about our style and location. We look forward to welcome you back in the near future

10/10 Fremragende

Åsa

Overnattede 4 nætter i december 2023
Svar fra Kate den 8. dec. 2023
Dear Åsa,Thank you for staying with us and sharing your feedback.We hope to welcome you back in the near future!

10/10 Fremragende

Sandra Patricia

Overnattede 1 nat i november 2023
Svar fra Kate den 28. dec. 2023
Dear Sandra Patricia,Thank you for choosing Montagu Place Hotel and sharing your feedback!

6/10 Okay

Beat

Synes ikke om: Rengøring, service og personale
Overnattede 3 nætter i november 2023
Svar fra Kate den 29. nov. 2023
Dear Wieser Beat,Thank you for your feedback. We hope to welcome you back for an improved stay!

10/10 Fremragende

Walid

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i november 2023
Svar fra Kate den 18. nov. 2023
Dear Hanna Walid,Thank you for your feedback. We look forward to welcoming you again in the future!

10/10 Fremragende

Roopkiran

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very nice little hotel, very good location. Helpful staff. Easy check in and check out.
Overnattede 3 nætter i oktober 2023
Svar fra Kate den 22. okt. 2023
Dear Saraon Roopkiran,Thank you for your kind words! We're delighted to hear you enjoyed your stay and found our hotel convenient and our staff helpful. We strive to provide excellent service, and we hope to welcome you back for another pleasant stay in the future.

8/10 Udmærket

Richard

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Breakfast was delicious every morning, coffee as well. Every aspect of their service was excellent. There were some maintenance issues with our room that need to be addressed (fan and light in bathroom) but in general everything was fine. Please do note that there is no elevator/lift. Our stay was quiet and pleasant.
Overnattede 3 nætter i september 2023
Svar fra Alphan den 28. sep. 2023
Dear Richard, Thank you you for your feedback. We are glad you enjoyed the breakfast and service from our team. We hope to see you again soon!

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
great hotel in equally great location
fabulous hotel in every respect. Note that there is no elevator. The super-friendly, helpful staff will happily ferry your bags to and from your room.
Overnattede 4 nætter i september 2023
Svar fra Kate den 26. sep. 2023
Dear Guest,Thank you for taking the time to provide us with your feedback regarding your recent stay at our hotel. We are delighted to hear that you found our hotel fabulous in every respect.It's our top priority to ensure that our guests have a comfortable and enjoyable stay, and we're pleased to know that our team was able to assist you with your luggage, despite the absence of an elevator.Thank you for choosing our hotel, and we look forward to hosting you again soon.Warm regards

10/10 Fremragende

Warren

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing
Overnattede 1 nat i september 2023
Svar fra Kate den 11. sep. 2023
Dear Warren, Thank you for your feedback and for choosing Montagu Place Hotel.Kind regards,Kate

10/10 Fremragende

colin

Rejste med familie
Synes godt om: Faciliteter
Very clean and quiet.
Overnattede 2 nætter i september 2023
Svar fra Dumitru den 7. sep. 2023
Dear Colin,Thank you for your feedback. We hope to welcoming you back soon.Best wishes

8/10 Udmærket

Kelly

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Long wait times to enter the property as theres not always an available receptionist.
Overnattede 1 nat i august 2023
Svar fra Front Desk den 2. sep. 2023
Dear Kelly,Thank you for your feedback.

10/10 Fremragende

Hannah

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Really enjoyed my stay here, the room was spacious, comfortable and the staff were lovely. Will definitely come back x
Overnattede 1 nat i august 2023
Svar fra Dumitru den 24. aug. 2023
Dear Hannah,Thank you for your review.

8/10 Udmærket

Bettina

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sehr gut das freundliche Personal, die Ausstattung sowie die Top Lage in Marlybone. Leider war unser Zimmer im Basement Richtung Mini-Hinterhof, die Fenster gehen nur ca.10 cm auf, das Zimmer war sehr warm und es ist sehr hellhörig. Das Bett war nur 135 cm breit, also wir sind sehr schlank und trotzdem ist das einfach keine Breite für 2 Personen. Ging bei der Zimmerbeschreibung nicht hervor. Dafür lag man im Bett wenigstens gut.
Overnattede 3 nætter i august 2023
Svar fra Dumitru den 24. aug. 2023
Dear Bettina,Thank you for your review.

6/10 Okay

Hannah

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i august 2023
Svar fra Dumitru den 24. aug. 2023
Dear Hannah,Thank you for your review.

10/10 Fremragende

john

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent
Overnattede 6 nætter i juni 2023
Svar fra Dumitru den 28. jun. 2023
Dear John,Thank you for your feedback.

2/10 Forfærdeligt

Christopher

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Utslitt, skittent og vond lukt. Heldigvis god service og vi fikk refundert hele beløpet og funnet oss nytt hotell.
Overnattede 3 nætter i maj 2023
Svar fra Dumitru den 1. jun. 2023
Hello Christopher, We are very sorry to learn about your unsatisfactory experience and please accept our sincere apology for any inconvenience created. Although I am happy our team members could be helpful and managed to fix your issue.We hope to welcoming you back at Montagu Place Hotel for the experience you deserve.

8/10 Udmærket

Nadja

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Sweet and tiny hotel with very nice staff. Very comfy bed and cotton sheets that felt like silk on the skin. Very cosy place to stay. Bathroom could need bit of a update
Overnattede 2 nætter i maj 2023
Svar fra Dumitru den 1. jun. 2023
Dear Nadja,Thank you for your review following your stay at Montagu Place Hotel. We are happy to hear you had a lovely stay with us and we can't wait to welcoming you back soon.

4/10 Dårligt

Jeremy

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
Don’t expect a lie in !
Very expensive when you are put down on the basement and woken early because of people continually w as liking above you from about 7am. Very poor sound proofing - would never stay here again !
Overnattede 1 nat i april 2023
Svar fra Front Desk den 1. jun. 2023
Dear Jeremy,Thank you for your review following your stay with us. We are sorry to hear you had a less than satisfactory experience with us and please accept our sincere apology for any inconvenience created.

8/10 Udmærket

Line

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i april 2023
Svar fra Reception den 20. apr. 2023
Thank you for your review, we look forward to hosting you again sometime soon!Kind Regards,Reception

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay!
Welcoming staff, good-size, clean room with good amenities
Overnattede 1 nat i april 2023
Svar fra Reception den 17. apr. 2023
Thank you for your feedback, we look forward to hosting you again sometime soon!Kind Regards,Reception

6/10 Okay

Simon, Bath

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Staff and location were great. I didn’t expect to be in a basement room. Bed was incredibly uncomfortable.
Overnattede 1 nat i marts 2023
Svar fra Reception Team den 30. mar. 2023
Dear Simon,Thank you for your score.Best wishes,

2/10 Forfærdeligt

Stephen

Overnattede 1 nat i marts 2023
Svar fra Reception Team den 30. mar. 2023
Dear Stephen,Thank you for your score. We are sorry to hear your experience wasn't up to your expectations.We hope you'll give us another chance in the future,Best regards,

10/10 Fremragende

Crispin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i marts 2023
Svar fra Holy den 16. mar. 2023
Dear Crispin, Thank you for your feedback, we look forward to hosting you again sometime soon!Kind Regards,Reception

10/10 Fremragende

Crispin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i marts 2023
Svar fra Holy den 16. mar. 2023
Dear Crispin, Thank you for your feedback, we look forward to hosting you again sometime soon!Kind Regards,Reception

6/10 Okay

Sharyl

Rejste med familie
Synes godt om: Rengøring
The Montagu Place was very well situated and easy to access tube. It was quiet. There are no elevators and the stairs are very narrow. For a 4 star hotel it is a little run down and staff was nice yet seemed to be missing knowledge about the surrounding area.
Overnattede 2 nætter i marts 2023
Svar fra Holy den 16. mar. 2023
Dear Sharyl, Thank you for your feedback, we have taken your comments on board and will do our best to provide our usual high-standard service.We hope to host you again soon!Kind Regards,Reception

10/10 Fremragende

Helen

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Comfortable stay
Very nice boutique hotel, really comfortable and easy-going stay. Well located in Marylebone.
Overnattede 1 nat i februar 2023
Svar fra Dumitru den 23. feb. 2023
Dear Helen,Thank you for your feedback and maximum score. We are happy to know you had a lovely stay with us.

6/10 Okay

Keith

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Place needs a Reno. Bathroom was not in great shape. Mattress was old. Insufficient storage in room
Overnattede 7 nætter i februar 2023
Svar fra Front Desk den 14. feb. 2023
Dear Keith,Thank you for your feedback. I am pleased to announce that our refurbishment will take place soon and we'll be happy to welcome you back for a new experience at Montagu Place Hote.

8/10 Udmærket

Brigitte

Forretningsrejsende
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
I liked the hotel and the receptionists were very efficient and polite but I admit I was disappointed at having to wait a long time for the breakfast chef/waiter to appear. When he did, he didn’t smile or ask if I wanted to order anything and I felt bad asking for coffee even though I was paying £13.00. Only when I left did I realise I could have ordered scrambled eggs but he hadn’t shown me the menu nor offered to take an order - disappointing.
Overnattede 1 nat i februar 2023
Svar fra Dumitru den 10. feb. 2023
Dear Brigitte,Thank you for your feedback. I am disappointed to learn you didn't receive the service you deserve, as this doesn't reflect our usual high standard. I hope you'll give us another chance in the future and we'll be more than happy to have you back.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2023
Svar fra Dumitru den 10. feb. 2023
Dear Guest,Thank you for your score.

8/10 Udmærket

SARAH

Rejste med familie
Synes godt om: Værelsets komfort
Great stay
Staff friendly, responsive and attentive. Room clean and tidy, some minor wear and tear. Location fantastic, so central but quiet. Good value for money!
Overnattede 1 nat i januar 2023
Svar fra Dumitru den 10. feb. 2023
Dear Sarah,Thank you for your score. We are happy to know you had a great stay. Special thanks for your praise of our team. I am sure they will be thrilled t know their hard work is being appreciated.

10/10 Fremragende

Azarzar

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter

10/10 Fremragende

Alan

Overnattede 1 nat i januar 2023
Svar fra Dumitru den 5. jan. 2023
Dear Alan.Thank your feedback.We hope to welcome you back soon.

10/10 Fremragende

Adrienne

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great little property in a fabulous location
Svar fra Dumitru den 9. dec. 2022
Dear Adrienne,Thank you for your lovely feedback. We look forward to welcoming you back.